Recent Posts

Summer Storms Can Cause Lightning Strikes

6/18/2019 (Permalink)

In Georgia summer storms often cause lightning strikes.  When lightning strikes a house, it can travel in many directions.  The surge usually takes the path of least resistance, which means electricity can run throughout all of the wiring and plumbing in your home. 

Three main hazards to a house hit directly by Lightning:

  • Fire Danger: The biggest danger lightning poses to a house is fire.  Flammable building materials such as wood can easily be ignited anywhere an exposed lightning channel comes in contact with or passes through them.  The most common place for lightning to start a fire is in the attic or roof of a house. 
  • Power Surge: Anything electronic in your home is susceptible to damage from a lightning strike.  The surge of power through the wiring can destroy computers, televisions and other electronics.  It can also damage electrical appliances such as refrigerators.
  • Shock Wave Damage: Another major source of damage from lightning is produced from the explosive shock wave.  The shock waves that lightning create is what produces the thunder that we hear.  At close range, these waves can be destructive.  Lightning can easily fracture concrete, stone, brick and that is why brick and stone chimneys can be damaged severely by lightning.

If your Tucker or Stone Mountain home is damaged by a lightning strike that causes fire or smoke, please call the professionals at SERVPRO® of Stone Mountain/Clarkston at 770-496-1976.  We are here to help 14/7.

Business Owners Need To Inventory Contents

6/13/2019 (Permalink)

It is no secret how damaging flames and smoke can be to your business. Everyone knows how grueling, tedious, and expensive smoke and soot clean-up can be, but one area we find that business owners overlook when it comes to protecting their office, are the contents and furnishings inside the office.

Most insurance policies have “contents coverage,” in the event that the contents of a home or business get damaged by fire and/or water. However, policy holders are required to submit a list of the items that were deemed unsalvageable in order to receive payment. SERVPRO® of Stone Mountain/Clarkston takes great care on the job site to note any irreparably damaged items that must be thrown away, but unfortunately not all items can be recognized.

Taking inventory of your business can help identify your belongings in the case of fire and/or water damage. You can do this by taking pictures or by cataloging the space. These resources can help jog your memory as to what was stored in each room. And remember, if you are renting your office space and have tenant's insurance, your inventory is just as critical! SERVPRO® of Stone Mountain/Clarkston is here to assist you in getting your Stone Mountain, Tucker, and Clarkston office spaces back to normal after a water, fire or smoke disaster. Call 770-496-1976 to speak to someone about how we can help.

SERVPRO® Helps with Water Damage at Local Animal Hospital

6/13/2019 (Permalink)

SERVPRO® of Stone Mountain/Clarkston was called out to a water loss at an animal hospital in Tucker, GA.  The cause of the loss was due to a sink overflow which was clean water.  However, the water affected the dental room, the cat room, and office and a hallway.   Walls and floors were affected in these areas along with a large wooden cabinet at the source of the loss.  We discussed the mitigation process with the owner of the building.

After extracting the standing water, we removed all the cove base covering the moisture ladened drywall.  We then set up drying equipment to focus on the affected walls and placed a dehumidifier in the dental office.  Some of the equipment had to be turned off during business hours, but they were turned back on when the veterinarians did not need to use the affected spaces.  When the walls had reached the drying goals we removed all the equipment and did a final cleaning.

The owner was pleased with our help during their water damage issue, and the veterinarians were relieved to have their rooms and offices back in working order for the next cats and dogs.  SERVPRO® of Stone Mountain/Clarkston can help with all kinds of water damage from small offices to very large office buildings.  We are here to help.

Summer Storms Cause Water Damage to Tucker Doctor's Office

6/12/2019 (Permalink)

Summer Storms Causes Water Damage in a Tucker Office

Recently we have experienced heavy rain and strong winds during the summer storms in DeKalb County, Georgia, and a commercial building was affected.  Water damage occurred during the storm in a doctor’s office in Tucker.  During the night water ran though loosened flashing around a vent in the roof.   The nest morning the staff entered the office to find soggy ceiling tiles and the front floor of the office saturated.

They contacted SERVPRO® of Stone Mountain/Clarkston and our technicians arrived on site to extract the water around the front desk area.  The ceiling tiles were removed, and the roof was tarped to stop any further water damage from occurring.  Moisture readings indicated high levels of moisture in the ceiling area and the wall behind the desk.

Our technicians drilled some weep holes into the walls and forced in warm air.  We removed as much moisture as possible before setting up the air movers as it speeds up the drying time.  The subflooring was unaffected as the seal on the tile was completely intact. 

To leave the office sanitary and inhibit microbial growth, our technicians cleaned all surfaces affected by the water.  Only mild odor control was needed to neutralize the residual water odor.  Our SERVPRO® franchise offers reconstruction services, and we were able to suggest to the owner the best course of action for fixing the flashing and replacing the damaged ceiling tiles.  Because of our quick response, we were able to get this office back to functioning properly.

Commercial water damage can lead to costly secondary damages if not treated quickly, loss of revenue and interrupted services.  Call SERVPRO® of Stone Mountain/Clarkston at 770-496-1976 if your business experiences water, fire or mold issues.

Storm Emergency Kit | SERVPRO® of Stone Mountain / Clarkston

6/11/2019 (Permalink)

Severe weather can happen anytime and anywhere. Being prepared for a severe weather event is critical to staying safe and protecting your property. Severe storm weather causes more than 8 billion dollars in property damage, and many businesses affected by the disasters never reopen. However, with our help, you can be prepared for any disaster.

Know Your Risk.  You need to understand the type of hazardous weather that can affect where you live and work. Your emergency plan should include all types of local hazards because severe weather comes in many forms. In Dekalb County, residents can face thunderstorms/lightning, damaging winds, large hail, tornadoes, floods, and even hurricanes.

Take Action.  You need to create a communications plan for your home or business and put together an emergency kit. Remember to keep your important papers and valuables in a safe place.

What should be in your Emergency Kit?

  • Water
  • Food
  • Manual can opener
  • Battery operated radio
  • Flashlight with extra batteries
  • First aid kit
  • Whistle – so you can signal for help
  • Clothing
  • Dust mask
  • Plastic sheeting, garbage bags, and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents – copies of insurance policies, I.D and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

SERVPRO of Stone Mountain / Clarkston is here to help in any event. To prepare for a storm or clean up after one, call 770-496-1976 to protect your Stone Mountain, Tucker, Lithonia, or Clarkston home or business.

Storm Damage | SERVPRO® of Stone Mountain / Clarkston

6/11/2019 (Permalink)

A storm event can affect a home in multiple ways. You can have a water loss caused by flooding, a tree through the roof or even shingles being blown off. Each of these situations can allow water to infiltrate your home. If this water isn’t dealt with in a timely manner, it can lead to mold. Mold can start within the first 48-72 hours of a water loss. Sometimes that time frame is shorter if the climate cannot be controlled by your heating or air and it is very humid and warm out. Sometimes that time frame can go a little further if the home is conditioned or it is cold and dry temperatures outside.

Most people hear storm event and think of hurricanes or tornadoes, but a storm event can be just a continuous heavy rain or strong winds or even hail. If you have water coming into your home and you are unsure if it was caused by a storm event or just need some advice, contact SERVPRO® of Stone Mountain / Clarkston at 770-496-1976. We are available 24/7 for any of your emergency needs.

Continuing Education Classes: Helping Agents Understand about Water, Fire and Mold Damage

6/10/2019 (Permalink)

Water Damage Continuing Education Classes: Helping Agents Understand about Water, Fire and Mold Damage Our most recent CE class in Tucker, GA.

SERVPRO® of Stone Mountain/Clarkston offers free Continuing Education Classes to insurance agents, adjusters and contractors in our territory.  We hold these classes at a local fire station, a classroom near our office in Stone Mountain or even in an agent’s office.  The classes vary in topic and are very informative.  The classes teach the participants the science behind what we do and the guidelines we must follow to get the property back to its former state before the water, fire or mold event occurred.

We teach Continuing Education Classes on the following topics:

  • Restorative Drying for Water Damage
  • Cleaning Smoke Damage Contents
  • Understanding Property Fire Damage Restoration
  • Biohazard Cleanup
  • Understanding Mold in the Restoration Industry
  • Ethics

Recently we hosted a class on Restorative Drying for Water Damage and were able to clear up questions about the different classes of water.  Determining the correct classification of water is imperative to forming an overall plan for successful remediation.

We will be hosting another Continuing Education Class in early September.  For more information, call us at SERVPRO of Stone Mountain/Clarkston, 770-496-1976.

Emergency Water Damage Tips | SERVPRO® of Stone Mountain / Clarkston

6/10/2019 (Permalink)

Water Damage Emergency Water Damage Tips | SERVPRO® of Stone Mountain / Clarkston We use industry specific meters to determine water migration.


  • Shut off the water source if possible.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if the ceiling is wet and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines or other colored items on wet carpeting.


  • Emergency Response: Reduce Loss Severity/Pretesting for Restorability.
  • Contents Cleaning Specialists: On-Site or Move Out.
  • Structural Restoration Services.
  • Large Loss Completion with Trained Crew Leaders

Our goal is to help you through the cleanup process and help make it “Like it never even happened®.”  Please call us today at (770) 496-1976.

STORM TYPES | SERVPRO® of Stone Mountain / Clarkston

6/7/2019 (Permalink)

Storm damage can be extremely devastating and immediate action is usually needed. SERVPRO® of Stone Mountain / Clarkston is a designated Large Loss Recovery Team (LLRT) that is equipped with expert professionals to help you at every step.  During large storm events that cause major structural damage our crews condense to serve the primary areas of Stone Mountain, Tucker, Lithonia and Clarkston in Dekalb County.  Some of the most common storms types seen in our area include:


Wind damage restoration is often needed following hurricanes and tornadoes. Homes can suffer from roof damage which includes anything from a missing roof to harsh winds and rain tearing away asphalt shingles. It is important to note that correcting roof damage can be difficult for homeowners to detect after a disaster, because roof leakage is not always visible. This is because wind damage may loosen flashing, which may not cause roof leakage until weeks after a storm. Obtaining immediate roof repair can help prevent serious long-term interior damage such as mold. SERVPRO of Stone Mountain / Clarkston works with our partners to help provide tarping services and roof repair.


Flood damage is another major type of storm damage. Flood water frequently poses a risk in coastal areas, but heavy rains may cause river flooding miles inland as well. If surrounding terrain cannot absorb ground water, runoff contributes to flood water.  Flooding can also disrupt municipal water systems causing additional backups and contaminated ground water.  Should the contaminated flood water enter your home or business you may need professional assistance to evaluate the damage. Hiring SERVPRO of Stone Mountain / Clarkston can allow you to begin your cleanup process before any serious water damage occurs.


Lightning damage from powerful thunderstorms can cause fires or severe electrical damage from structures not being properly grounded.  Our contents division has extensive experience with cleaning, deodorization and contents management to get you back on the right path after suffering fire damage.  Fast response is needed to help prevent secondary damages caused by acidic soot.

No matter the disaster, we are simply a phone call away.  Our on-call technicians are on call 24/7 and can always be reached at (770) 496-1976.

Ways to Prevent Fires While Cooking | SERVPRO® of Stone Mountain / Clarkston

5/8/2019 (Permalink)

Fire Damage Ways to Prevent Fires While Cooking | SERVPRO® of Stone Mountain / Clarkston Always a good idea to have a working fire extinguisher in easy reach.

Even though the kitchen can be a wonderfully versatile place where family and friends gather to catch up or enjoy preparing and eating a meal together, it is also a place where many home fires occur.

Cooking fires are the No. 1 cause of home fires and injuries. The leading cause of these kitchen fires is unattended cooking.

State Farm paid out a whopping $130 million for homeowners insurance claims related to grease and other cooking fires in 2017. According to the insurance company, these are the worst states for kitchen fires:

  • North Carolina
  • Texas
  • Pennsylvania
  • California
  • Ohio
  • Illinois
  • Maryland
  • New York
  • Alabama
  • Georgia
Fire Safety Tips in the Kitchen

Staying in the kitchen while cooking is not the only fire safety precaution you should observe. Take a look at these other helpful tips to observe while cooking:

1. What type of clothing are you wearing? Does your outfit have long, flowing sleeves or is it big and baggy? It could catch on fire if you aren’t careful while cooking over the stove. It’s best to wear short or close-fitted sleeve shirts and make sure any baggy shirts are tucked in or tied back.

2. What type of items are you placing around or on the stovetop? Make sure you don’t have kitchen towels, oven mitts, appliance cords or even curtains too close to the stovetop when cooking. Ideally, anything flammable will be moved away from it.

3. Do you have a fire extinguisher in/near the kitchen? Hopefully you have at least one fire extinguisher located in your home, ideally one that is near your kitchen. Make sure you know how to properly use the extinguisher, just in case it is ever needed.

4. How are you disposing of hot grease? While the grease may not be on fire, it could be hot enough to cause something in the trash to burn. You should let the grease cool a bit and then dispose of it in an old coffee can. Also, know the smoke points of the oils you cook with. Be sure to never subject a low-smoke point oil to high heat when cooking, as it could catch fire.

5. Do you have a fire escape plan? Thinking about the worst-case scenario is never fun, but it’s better to be prepared than unprepared if an emergency were to occur. Go over exit routes and designated meeting points with your family, making sure that everyone knows what to do.

Fire safety in the kitchen is an absolute necessity, as it can help prevent dangerous and destructive cooking fires. If your home has experienced damage from a cooking fire, know that SERVPRO® of Stone Mountain / Clarkston is here to make it “Like it never even happened.”