Recent Posts

Ways To Protect Your Home From Water Damage

6/24/2019 (Permalink)

Did you know water damage can be one of the costliest and most common disasters your home may experience? Bursting pipes, malfunctioning appliances and storm damage are just some of the ways water can   your home! While water damage can be a common issue to deal with as a homeowner, there are things you can do to protect your home from and possibly avoid these tragic scenarios.

Not only will you find that water damage is a big headache to deal with, but it can also have a long-term impact on your home—namely, mold. Mold can start to grow in as little as 24–48 hours of water exposure, so it is important to prepare beforehand for the things that can cause it.

As you begin to think about ways to safeguard your home, break it down by areas of impact to make the task easier.

You can prevent water damage from happening in the basement by checking for water seepage. Look for vulnerable areas of the basement that may need resealing, make sure water drains away from your home, and install a backwater valve.

In the kitchen and bathrooms, water damage can occur due to plumbing and appliance failures.

Be sure to regularly:

  • Inspect all appliances, correcting any issues with hoses and faucets
  • Check all seals and caulking around your showers and tubs.
  • Know where the main shut-off valve is in your home
  • Only run the washing machine or dishwasher while you are home.

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. Working with SERVPRO® of Stone Mountain/Clarkston  simplifies the entire process of water damage from drying to insurance claims. Call on our highly trained experts who are here to make it "Like it never even happened." at 770-496-1976.

Summer Safety Tips | SERVPRO® of Stone Mountain/ Clarkston

6/24/2019 (Permalink)

Happy 4th of July!

There is nothing like firing up the grill during the summer months! Did you know, July is the peak month for grill fires? A backyard barbeque can become dangerous quickly if proper safety precautions aren’t considered. 

July is also the peak time for firework related injuries.  According to the U.S. Consumer Products Safety Commission, each year around 230 people are injured seriously enough to require medical treatment after firework related incidents.  Fireworks also cause fires to hundreds of homes each year costing millions of dollars in repairs.

As your local SERVPRO® professional, we want you to have an enjoyable and safe summer. Consider the following tips to help ensure your summer celebrations are disaster free!

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and over hanging branches.
  • Keep children and pets away from the grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.
  • When using a charcoal grill, let the coal completely cool before disposing in a metal container.
  • Anyone using fireworks or standing nearby should wear protective eyewear.
  • Do not to try to relight or handle malfunctioning fireworks. Keep a bucket of water nearby to fully extinguish fireworks that don’t go off or in case of fire. Children should never pick up fireworks that may be left over as they may still be active.
  • The Safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

SERVPRO® Helps Churches that Experience Water Damage

6/21/2019 (Permalink)

Catastrophes such as fires, storms, and flooding can cause great damage to a church property and the important contents in the building, including altars, paintings, upholstery, and historical documents.  Because churches are largely uninhabited for much of the week, it becomes even more possible for water leaks or damage to go unnoticed for extended periods.

Water damage can damage or ruin hymnals, pews, and carpeting, destroy computer equipment, and delay or cause cancellation of worship services. Like any structure, though, water damage in churches can be avoided by a little judicious inspection of certain areas on a regular basis

  • One area where churches may be especially prone to water damage is the baptistery. Baptistery overflow is quite common, so it is recommended that someone be on hand while it is being filled in order to be able to shut it off if there is a problem. Many have overflow pipes, and these should be checked to make sure there are no blockages or obstructions.
  • Toilet overflows are also problems for churches, especially in the children’s area, where kids are notorious for putting things down the toilet. Have these inspected on a weekly basis to make sure there are no problems.
  • Because many churches are so large, it is not uncommon for windows or even doors to be left open, exposing the building to the elements. Take time after every service or event to make sure the windows and doors are closed and locked securely in order to prevent access by water.
  • Finally, you may want to consider setting up a rotation schedule to perform routine plumbing maintenance. This allows the church to get a head start on any problems that may arise and deal with them appropriately.

SERVPRO® of Stone Mountain/Clarkston is available to help your church or religious institution with any water damage problem.  No job is too small or too large.  Call 770-496-1976.

Tips for Fire Prevention When Grilling

6/20/2019 (Permalink)

SERVPRO® of Stone Mountain/Clarkston would like to wish everyone a happy and safe Fourth of July! We remember, thank and appreciate all of the men and women who protect and serve our country!

We would also like to remind everyone to stay alert and safe when grilling this weekend. Below is a handy little check list to keep in mind!

  • Grill outside away from structures: Pay attention to overhanging tree branches when setting up your grill.
  • Make sure your grill is stable: Be sure the grill cannot tip over. Set up your grill on a flat surface. Consider using a grill pad or splatter mat underneath your grill to protect your deck or patio.
  • Keep your grill clean: remove any grease or fat buildup from the grill and the tray below the grill. If you are using a charcoal grill, allow the coals to completely cool off before disposing them in a metal container.
  • Check for propane leaks on your gas grill: check the gas tank hose for leaks. One way you can check is by applying a light soap and water solution to the hose and then turning on the gas. If there is a propane leak, the solution will bubble. Other signs of a propane leak include the smell of gas near the barbecue or a flame that won’t light.
  • Never leave the grill UNATTENDED: Remember the grill will stay hot for at least an hour after use, therefore Don’t allow kids or pets to play near the grill.
  • Always be prepared to put out a fire: Clothing can easily be caught on fire from shirt tails or aprons. Have baking soda on hand to control a grease fire. You should never use water to put out a grease fire!
  • Be Careful with Fireworks:  Sparks from fireworks can cause fires in nearby homes and other structures.

Most of all ….Enjoy the special Holiday with family and friends..  Remember SERVPRO® of Stone Mountain/Clarkston 770-496-1976 is available to help you at any time with any fire related problems and damages.

Summer Storms Can Cause Lightning Strikes

6/18/2019 (Permalink)

In Georgia summer storms often cause lightning strikes.  When lightning strikes a house, it can travel in many directions.  The surge usually takes the path of least resistance, which means electricity can run throughout all of the wiring and plumbing in your home. 

Three main hazards to a house hit directly by Lightning:

  • Fire Danger: The biggest danger lightning poses to a house is fire.  Flammable building materials such as wood can easily be ignited anywhere an exposed lightning channel comes in contact with or passes through them.  The most common place for lightning to start a fire is in the attic or roof of a house. 
  • Power Surge: Anything electronic in your home is susceptible to damage from a lightning strike.  The surge of power through the wiring can destroy computers, televisions and other electronics.  It can also damage electrical appliances such as refrigerators.
  • Shock Wave Damage: Another major source of damage from lightning is produced from the explosive shock wave.  The shock waves that lightning create is what produces the thunder that we hear.  At close range, these waves can be destructive.  Lightning can easily fracture concrete, stone, brick and that is why brick and stone chimneys can be damaged severely by lightning.

If your Tucker or Stone Mountain home is damaged by a lightning strike that causes fire or smoke, please call the professionals at SERVPRO® of Stone Mountain/Clarkston at 770-496-1976.  We are here to help 14/7.

Business Owners Need To Inventory Contents

6/13/2019 (Permalink)

It is no secret how damaging flames and smoke can be to your business. Everyone knows how grueling, tedious, and expensive smoke and soot clean-up can be, but one area we find that business owners overlook when it comes to protecting their office, are the contents and furnishings inside the office.

Most insurance policies have “contents coverage,” in the event that the contents of a home or business get damaged by fire and/or water. However, policy holders are required to submit a list of the items that were deemed unsalvageable in order to receive payment. SERVPRO® of Stone Mountain/Clarkston takes great care on the job site to note any irreparably damaged items that must be thrown away, but unfortunately not all items can be recognized.

Taking inventory of your business can help identify your belongings in the case of fire and/or water damage. You can do this by taking pictures or by cataloging the space. These resources can help jog your memory as to what was stored in each room. And remember, if you are renting your office space and have tenant's insurance, your inventory is just as critical! SERVPRO® of Stone Mountain/Clarkston is here to assist you in getting your Stone Mountain, Tucker, and Clarkston office spaces back to normal after a water, fire or smoke disaster. Call 770-496-1976 to speak to someone about how we can help.

SERVPRO® Helps with Water Damage at Local Animal Hospital

6/13/2019 (Permalink)

SERVPRO® of Stone Mountain/Clarkston was called out to a water loss at an animal hospital in Tucker, GA.  The cause of the loss was due to a sink overflow which was clean water.  However, the water affected the dental room, the cat room, and office and a hallway.   Walls and floors were affected in these areas along with a large wooden cabinet at the source of the loss.  We discussed the mitigation process with the owner of the building.

After extracting the standing water, we removed all the cove base covering the moisture ladened drywall.  We then set up drying equipment to focus on the affected walls and placed a dehumidifier in the dental office.  Some of the equipment had to be turned off during business hours, but they were turned back on when the veterinarians did not need to use the affected spaces.  When the walls had reached the drying goals we removed all the equipment and did a final cleaning.

The owner was pleased with our help during their water damage issue, and the veterinarians were relieved to have their rooms and offices back in working order for the next cats and dogs.  SERVPRO® of Stone Mountain/Clarkston can help with all kinds of water damage from small offices to very large office buildings.  We are here to help.

Summer Storms Cause Water Damage to Tucker Doctor's Office

6/12/2019 (Permalink)

Summer Storms Causes Water Damage in a Tucker Office

Recently we have experienced heavy rain and strong winds during the summer storms in DeKalb County, Georgia, and a commercial building was affected.  Water damage occurred during the storm in a doctor’s office in Tucker.  During the night water ran though loosened flashing around a vent in the roof.   The nest morning the staff entered the office to find soggy ceiling tiles and the front floor of the office saturated.

They contacted SERVPRO® of Stone Mountain/Clarkston and our technicians arrived on site to extract the water around the front desk area.  The ceiling tiles were removed, and the roof was tarped to stop any further water damage from occurring.  Moisture readings indicated high levels of moisture in the ceiling area and the wall behind the desk.

Our technicians drilled some weep holes into the walls and forced in warm air.  We removed as much moisture as possible before setting up the air movers as it speeds up the drying time.  The subflooring was unaffected as the seal on the tile was completely intact. 

To leave the office sanitary and inhibit microbial growth, our technicians cleaned all surfaces affected by the water.  Only mild odor control was needed to neutralize the residual water odor.  Our SERVPRO® franchise offers reconstruction services, and we were able to suggest to the owner the best course of action for fixing the flashing and replacing the damaged ceiling tiles.  Because of our quick response, we were able to get this office back to functioning properly.

Commercial water damage can lead to costly secondary damages if not treated quickly, loss of revenue and interrupted services.  Call SERVPRO® of Stone Mountain/Clarkston at 770-496-1976 if your business experiences water, fire or mold issues.

Storm Emergency Kit | SERVPRO® of Stone Mountain / Clarkston

6/11/2019 (Permalink)

Severe weather can happen anytime and anywhere. Being prepared for a severe weather event is critical to staying safe and protecting your property. Severe storm weather causes more than 8 billion dollars in property damage, and many businesses affected by the disasters never reopen. However, with our help, you can be prepared for any disaster.

Know Your Risk.  You need to understand the type of hazardous weather that can affect where you live and work. Your emergency plan should include all types of local hazards because severe weather comes in many forms. In Dekalb County, residents can face thunderstorms/lightning, damaging winds, large hail, tornadoes, floods, and even hurricanes.

Take Action.  You need to create a communications plan for your home or business and put together an emergency kit. Remember to keep your important papers and valuables in a safe place.

What should be in your Emergency Kit?

  • Water
  • Food
  • Manual can opener
  • Battery operated radio
  • Flashlight with extra batteries
  • First aid kit
  • Whistle – so you can signal for help
  • Clothing
  • Dust mask
  • Plastic sheeting, garbage bags, and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents – copies of insurance policies, I.D and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

SERVPRO of Stone Mountain / Clarkston is here to help in any event. To prepare for a storm or clean up after one, call 770-496-1976 to protect your Stone Mountain, Tucker, Lithonia, or Clarkston home or business.

Storm Damage | SERVPRO® of Stone Mountain / Clarkston

6/11/2019 (Permalink)

A storm event can affect a home in multiple ways. You can have a water loss caused by flooding, a tree through the roof or even shingles being blown off. Each of these situations can allow water to infiltrate your home. If this water isn’t dealt with in a timely manner, it can lead to mold. Mold can start within the first 48-72 hours of a water loss. Sometimes that time frame is shorter if the climate cannot be controlled by your heating or air and it is very humid and warm out. Sometimes that time frame can go a little further if the home is conditioned or it is cold and dry temperatures outside.

Most people hear storm event and think of hurricanes or tornadoes, but a storm event can be just a continuous heavy rain or strong winds or even hail. If you have water coming into your home and you are unsure if it was caused by a storm event or just need some advice, contact SERVPRO® of Stone Mountain / Clarkston at 770-496-1976. We are available 24/7 for any of your emergency needs.