If you have a fire or water emergency, please call us now at (770) 496-1976

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

Inventory your Contents to Protect your Business.

4/25/2022 (Permalink)

It is no secret how damaging flames and smoke can be to your business. Everyone knows how grueling, tedious, and expensive smoke and soot clean-up can be, but one area we find that business owners overlook when it comes to protecting their office, are the contents and furnishings inside the office.

Most insurance policies have “contents coverage,” in the event that the contents of a home or business get damaged by fire and/or water. However, policy holders are required to submit a list of the items that were deemed unsalvageable in order to receive payment. SERVPRO® of Stone Mountain/Clarkston takes great care on the job site to note any irreparably damaged items that must be thrown away, but unfortunately not all items can be recognized.

Taking inventory of your business can help identify your belongings in the case of fire and/or water damage. You can do this by taking pictures or by cataloging the space. These resources can help jog your memory as to what was stored in each room. And remember, if you are renting your office space and have tenant's insurance, your inventory is just as critical! SERVPRO® of Stone Mountain/Clarkston is here to assist you in getting your Stone Mountain, Tucker, and Clarkston office spaces back to normal after a water, fire or smoke disaster. Call 770-496-1976 to speak to someone about how we can help.

Inventory your Contents to Protect your Business.

4/25/2022 (Permalink)

It is no secret how damaging flames and smoke can be to your business. Everyone knows how grueling, tedious, and expensive smoke and soot clean-up can be, but one area we find that business owners overlook when it comes to protecting their office, are the contents and furnishings inside the office.

Most insurance policies have “contents coverage,” in the event that the contents of a home or business get damaged by fire and/or water. However, policy holders are required to submit a list of the items that were deemed unsalvageable in order to receive payment. SERVPRO® of Stone Mountain/Clarkston takes great care on the job site to note any irreparably damaged items that must be thrown away, but unfortunately not all items can be recognized.

Taking inventory of your business can help identify your belongings in the case of fire and/or water damage. You can do this by taking pictures or by cataloging the space. These resources can help jog your memory as to what was stored in each room. And remember, if you are renting your office space and have tenant's insurance, your inventory is just as critical! SERVPRO® of Stone Mountain/Clarkston is here to assist you in getting your Stone Mountain, Tucker, and Clarkston office spaces back to normal after a water, fire or smoke disaster. Call 770-496-1976 to speak to someone about how we can help.

Inventory your Contents to Protect your Business.

4/25/2022 (Permalink)

It is no secret how damaging flames and smoke can be to your business. Everyone knows how grueling, tedious, and expensive smoke and soot clean-up can be, but one area we find that business owners overlook when it comes to protecting their office, are the contents and furnishings inside the office.

Most insurance policies have “contents coverage,” in the event that the contents of a home or business get damaged by fire and/or water. However, policy holders are required to submit a list of the items that were deemed unsalvageable in order to receive payment. SERVPRO® of Stone Mountain/Clarkston takes great care on the job site to note any irreparably damaged items that must be thrown away, but unfortunately not all items can be recognized.

Taking inventory of your business can help identify your belongings in the case of fire and/or water damage. You can do this by taking pictures or by cataloging the space. These resources can help jog your memory as to what was stored in each room. And remember, if you are renting your office space and have tenant's insurance, your inventory is just as critical! SERVPRO® of Stone Mountain/Clarkston is here to assist you in getting your Stone Mountain, Tucker, and Clarkston office spaces back to normal after a water, fire or smoke disaster. Call 770-496-1976 to speak to someone about how we can help.

Stopping Water Supply After Discovering a Leak

4/20/2022 (Permalink)

If you discover a water leak in your home, the first few minutes are critical.  The top priority is to avoid panic and focus on getting the source of the water stopped.  The most common water leaks in a home can be traced to the kitchen or a bathroom. 

Most all common water supplies in a residence have a cut-off valve nearby and all valves can be turned off with a clockwise turn.  If the source of the leak is your washing machine, the valves to turn off the flow are located behind the machine.  Do not disconnect the hoses.  Instead, turn off the water flow where the hoses are connected in the wall. 

In the kitchen, you will find shut-off values for the faucet under the sink.  This is also where you will most likely find the shut-off valve for an ice maker, if your freezer is equipped with one.  The valve that controls your sink is usually the same valve that provides flow to your dishwasher.  In a bathroom, cutoff valves are below the sink and may be within a sink cabinet if you have one.  The supply line for the toilet is commonly located under and behind the seat. 

A water heater can also be the source of your leak.  If it is a gas tank, turn off the gas supply first then turn off the water.  The water supply valve is usually located near or above the top of the tank.

Stopping the leak at its source as quickly as possible will minimize damage to cabinets, floors, walls and contents.  Within a single minute, several gallons of water can flow into your home and saturate anything in its path, including adjacent rooms. 

Some leaks cannot be stopped with an inside valve so the water supply to your house has to be interrupted.  Lines carrying water into your home come from a main line outside that can usually be found close to the street where your water meter is located. 

At SERVPRO® of Stone Mountain / Clarkston, we are experts at mitigating water damages.  Our emergency services include extraction, removal of damaged debris, getting your home dry and providing you with the information and services you need to make water damage “Like it never even happened.”  Call us at (770) 496-1976.

Stopping Water Supply After Discovering a Leak

4/20/2022 (Permalink)

If you discover a water leak in your home, the first few minutes are critical.  The top priority is to avoid panic and focus on getting the source of the water stopped.  The most common water leaks in a home can be traced to the kitchen or a bathroom. 

Most all common water supplies in a residence have a cut-off valve nearby and all valves can be turned off with a clockwise turn.  If the source of the leak is your washing machine, the valves to turn off the flow are located behind the machine.  Do not disconnect the hoses.  Instead, turn off the water flow where the hoses are connected in the wall. 

In the kitchen, you will find shut-off values for the faucet under the sink.  This is also where you will most likely find the shut-off valve for an ice maker, if your freezer is equipped with one.  The valve that controls your sink is usually the same valve that provides flow to your dishwasher.  In a bathroom, cutoff valves are below the sink and may be within a sink cabinet if you have one.  The supply line for the toilet is commonly located under and behind the seat. 

A water heater can also be the source of your leak.  If it is a gas tank, turn off the gas supply first then turn off the water.  The water supply valve is usually located near or above the top of the tank.

Stopping the leak at its source as quickly as possible will minimize damage to cabinets, floors, walls and contents.  Within a single minute, several gallons of water can flow into your home and saturate anything in its path, including adjacent rooms. 

Some leaks cannot be stopped with an inside valve so the water supply to your house has to be interrupted.  Lines carrying water into your home come from a main line outside that can usually be found close to the street where your water meter is located. 

At SERVPRO® of Stone Mountain / Clarkston, we are experts at mitigating water damages.  Our emergency services include extraction, removal of damaged debris, getting your home dry and providing you with the information and services you need to make water damage “Like it never even happened.”  Call us at (770) 496-1976.

Stopping Water Supply After Discovering a Leak

4/20/2022 (Permalink)

If you discover a water leak in your home, the first few minutes are critical.  The top priority is to avoid panic and focus on getting the source of the water stopped.  The most common water leaks in a home can be traced to the kitchen or a bathroom. 

Most all common water supplies in a residence have a cut-off valve nearby and all valves can be turned off with a clockwise turn.  If the source of the leak is your washing machine, the valves to turn off the flow are located behind the machine.  Do not disconnect the hoses.  Instead, turn off the water flow where the hoses are connected in the wall. 

In the kitchen, you will find shut-off values for the faucet under the sink.  This is also where you will most likely find the shut-off valve for an ice maker, if your freezer is equipped with one.  The valve that controls your sink is usually the same valve that provides flow to your dishwasher.  In a bathroom, cutoff valves are below the sink and may be within a sink cabinet if you have one.  The supply line for the toilet is commonly located under and behind the seat. 

A water heater can also be the source of your leak.  If it is a gas tank, turn off the gas supply first then turn off the water.  The water supply valve is usually located near or above the top of the tank.

Stopping the leak at its source as quickly as possible will minimize damage to cabinets, floors, walls and contents.  Within a single minute, several gallons of water can flow into your home and saturate anything in its path, including adjacent rooms. 

Some leaks cannot be stopped with an inside valve so the water supply to your house has to be interrupted.  Lines carrying water into your home come from a main line outside that can usually be found close to the street where your water meter is located. 

At SERVPRO® of Stone Mountain / Clarkston, we are experts at mitigating water damages.  Our emergency services include extraction, removal of damaged debris, getting your home dry and providing you with the information and services you need to make water damage “Like it never even happened.”  Call us at (770) 496-1976.

Fire Preparedness

4/14/2022 (Permalink)

Fire preparedness is a habit you should be in at all times of the year, but as winter approaches, it is a time to be especially vigilant. House fires occur most often in the winter months, according to the Red Cross.

Now is a great time to review and rehearse your household’s fire escape plan, and you also may want to consider researching restoration companies. If you suffer a home fire, knowing who you can call once the flames are extinguished can help your repairs happen more quickly so your home can be back to its condition before the fire occurred.

Our Home Fire Restoration Process

When doing a restoration job after a home fire, we understand the importance of making sure it is done correctly. There are several aspects that must be considered, including damage to structures, belongings and even the air supply of your home. By taking all this into consideration, we are able to utilize the following methods to provide you with restoration:

Structural Cleaning

Restoring the structural elements of a home consists of cleaning and repairing any floors, drywall portions or other sections that have been impacted. We will first perform tests to determine how your damage is spread through the home and what work should be done, then our technicians will begin taking action to remove the soot, smoke and flames from these items.

Content Cleaning

In most cases of damage to your belongings, it is more cost-effective to have them restored rather than to replace them. We use advanced cleaning tools with both wet and dry cleaning methodology in order to restore the items we are able to in your home. We can typically handle everything from upholstery to wood furniture to electronics, making sure you can keep the majority of the items you love.

Deodorization Services

While the damage to structures and contents is visible, there is also air quality damage that fires can cause. Not only can smoke odors linger for a long time throughout the home, but the airborne soot particles left behind can lead to serious health issues later on. We make use of air scrubbers and other tools to deodorize and purify the air, ensuring all smoke smells and hazardous soot particles get removed.

If you’ve been affected by a fire, reach out to us right away! We are here 247 to help you recover.

SERVPRO of Stone Mountain/Clarkston has Certified and Trained Technicians

4/14/2022 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training?  In the restoration industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration” or S500.  Along with the written standard the IICRC also provides training and certification for restoring property damage.

We believe that ALL our employees need to be IICRC trained in Water Damage Restoration.  We don’t believe in sending out one trained technician with a team of uncertified workers.  On the job training certainly helps but being a certified Water Damage Technician is crucial.  At SERVPRO of Stone Mountain/Clarkston we send all of our full-time employees to the three-day IICRC training class after six months of employment.  This includes production personnel, our office staff and the marketing department.  If you touch a water damage file…you get trained!

SERVPRO of Stone Mountain/Clarkston Values Their Customers

4/14/2022 (Permalink)

Our clients can rely on us to call before we come, to show up on time, to perform the needed work in a timely manner and to explain the process in extensive detail.  We value the confidence that our clients have with us.  Our technicians’ high standard of professionalism can turn an unfortunate water or fire damage into a more positive one by our extraordinary customer service.

Why use SERVPRO for your water, fire or mold disasters?  The main reason to use our company is the type of service we give.  We are committed to helping the homeowner or business understand the process of mitigation or reconstruction to offer the highest quality of service.  Our technicians have many years of experience and have the knowledge of how to best apply the guidelines for the restoration process.

Our business is one that no one hopes to need, but our hope is that we can assist both homeowners and businesses to be prepared and to know who to call if a disaster strikes.

SERVPRO of Stone Mountain/Clarkston- The Catch All Restoration Company

4/14/2022 (Permalink)

We understand that emergencies never happen at a good time. That’s where we can help! No matter whether you have water, mold or smoke damage, you can count on us to be ready. SERVPRO of Stone Mountain/Clarkston has a qualified team that can begin your emergency restoration services today.

Water Damage

Suffering severe water damage from flooding water or a burst pipe needs immediate attention. The water needs to be extracted so that drying can take place as soon as possible. The longer water sits in your home or business the greater chances of having secondary damages such as mold. We have a team of trained water technicians on call 24 hours a day. When you call our number after hours you will get a live person who will page the water team that is on call. Our average call back time for the technician responding is just 14 minutes.

Mold Damage

If you see mold inside your home or office then give SERVPRO of Stone Mountain/Clarkston a call. We have trained IICRC technicians certified as Applied Microbial Remediation Technicians that can remediate the problem. Mold estimates are scheduled by our office administration team during regular business hours. There is a service fee for scheduling a technician to visit your home and develop a written estimate for remediation. This service fee is deducted from the estimate if you select us to complete the work.

Mold often appears from water damage that is not seen or was not dried properly. Sometimes mold is not visually present but there is a moldy or stale smell in the air. In this case you will need to call an Industrial Hygienist to come and sample the home. They will send these samples to a lab to determine what types of mold are present and if you have a problem that needs our attention.

Fire Damage

Fires can be destructive along with the soot and smoke that are also present. Fire damage requires emergency service as soon as possible. Securing the home from unwanted visitors and mitigating corrosive damage to metals that can become pitted from the acidic soot are just a few of the items that require immediate attention. We are trained, licensed and insured to handle all the problems that come from having a fire.

No matter what loss or damage you may have had in your home, call SERVPRO of Stone Mountain/Clarkston today for assistance on restoring your home to the way it was prior to any loss. 

Fire Preparedness

4/14/2022 (Permalink)

Fire preparedness is a habit you should be in at all times of the year, but as winter approaches, it is a time to be especially vigilant. House fires occur most often in the winter months, according to the Red Cross.

Now is a great time to review and rehearse your household’s fire escape plan, and you also may want to consider researching restoration companies. If you suffer a home fire, knowing who you can call once the flames are extinguished can help your repairs happen more quickly so your home can be back to its condition before the fire occurred.

Our Home Fire Restoration Process

When doing a restoration job after a home fire, we understand the importance of making sure it is done correctly. There are several aspects that must be considered, including damage to structures, belongings and even the air supply of your home. By taking all this into consideration, we are able to utilize the following methods to provide you with restoration:

Structural Cleaning

Restoring the structural elements of a home consists of cleaning and repairing any floors, drywall portions or other sections that have been impacted. We will first perform tests to determine how your damage is spread through the home and what work should be done, then our technicians will begin taking action to remove the soot, smoke and flames from these items.

Content Cleaning

In most cases of damage to your belongings, it is more cost-effective to have them restored rather than to replace them. We use advanced cleaning tools with both wet and dry cleaning methodology in order to restore the items we are able to in your home. We can typically handle everything from upholstery to wood furniture to electronics, making sure you can keep the majority of the items you love.

Deodorization Services

While the damage to structures and contents is visible, there is also air quality damage that fires can cause. Not only can smoke odors linger for a long time throughout the home, but the airborne soot particles left behind can lead to serious health issues later on. We make use of air scrubbers and other tools to deodorize and purify the air, ensuring all smoke smells and hazardous soot particles get removed.

If you’ve been affected by a fire, reach out to us right away! We are here 247 to help you recover.

SERVPRO of Stone Mountain/Clarkston has Certified and Trained Technicians

4/14/2022 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training?  In the restoration industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration” or S500.  Along with the written standard the IICRC also provides training and certification for restoring property damage.

We believe that ALL our employees need to be IICRC trained in Water Damage Restoration.  We don’t believe in sending out one trained technician with a team of uncertified workers.  On the job training certainly helps but being a certified Water Damage Technician is crucial.  At SERVPRO of Stone Mountain/Clarkston we send all of our full-time employees to the three-day IICRC training class after six months of employment.  This includes production personnel, our office staff and the marketing department.  If you touch a water damage file…you get trained!

SERVPRO of Stone Mountain/Clarkston Values Their Customers

4/14/2022 (Permalink)

Our clients can rely on us to call before we come, to show up on time, to perform the needed work in a timely manner and to explain the process in extensive detail.  We value the confidence that our clients have with us.  Our technicians’ high standard of professionalism can turn an unfortunate water or fire damage into a more positive one by our extraordinary customer service.

Why use SERVPRO for your water, fire or mold disasters?  The main reason to use our company is the type of service we give.  We are committed to helping the homeowner or business understand the process of mitigation or reconstruction to offer the highest quality of service.  Our technicians have many years of experience and have the knowledge of how to best apply the guidelines for the restoration process.

Our business is one that no one hopes to need, but our hope is that we can assist both homeowners and businesses to be prepared and to know who to call if a disaster strikes.

SERVPRO of Stone Mountain/Clarkston- The Catch All Restoration Company

4/14/2022 (Permalink)

We understand that emergencies never happen at a good time. That’s where we can help! No matter whether you have water, mold or smoke damage, you can count on us to be ready. SERVPRO of Stone Mountain/Clarkston has a qualified team that can begin your emergency restoration services today.

Water Damage

Suffering severe water damage from flooding water or a burst pipe needs immediate attention. The water needs to be extracted so that drying can take place as soon as possible. The longer water sits in your home or business the greater chances of having secondary damages such as mold. We have a team of trained water technicians on call 24 hours a day. When you call our number after hours you will get a live person who will page the water team that is on call. Our average call back time for the technician responding is just 14 minutes.

Mold Damage

If you see mold inside your home or office then give SERVPRO of Stone Mountain/Clarkston a call. We have trained IICRC technicians certified as Applied Microbial Remediation Technicians that can remediate the problem. Mold estimates are scheduled by our office administration team during regular business hours. There is a service fee for scheduling a technician to visit your home and develop a written estimate for remediation. This service fee is deducted from the estimate if you select us to complete the work.

Mold often appears from water damage that is not seen or was not dried properly. Sometimes mold is not visually present but there is a moldy or stale smell in the air. In this case you will need to call an Industrial Hygienist to come and sample the home. They will send these samples to a lab to determine what types of mold are present and if you have a problem that needs our attention.

Fire Damage

Fires can be destructive along with the soot and smoke that are also present. Fire damage requires emergency service as soon as possible. Securing the home from unwanted visitors and mitigating corrosive damage to metals that can become pitted from the acidic soot are just a few of the items that require immediate attention. We are trained, licensed and insured to handle all the problems that come from having a fire.

No matter what loss or damage you may have had in your home, call SERVPRO of Stone Mountain/Clarkston today for assistance on restoring your home to the way it was prior to any loss. 

Fire Preparedness

4/14/2022 (Permalink)

Fire preparedness is a habit you should be in at all times of the year, but as winter approaches, it is a time to be especially vigilant. House fires occur most often in the winter months, according to the Red Cross.

Now is a great time to review and rehearse your household’s fire escape plan, and you also may want to consider researching restoration companies. If you suffer a home fire, knowing who you can call once the flames are extinguished can help your repairs happen more quickly so your home can be back to its condition before the fire occurred.

Our Home Fire Restoration Process

When doing a restoration job after a home fire, we understand the importance of making sure it is done correctly. There are several aspects that must be considered, including damage to structures, belongings and even the air supply of your home. By taking all this into consideration, we are able to utilize the following methods to provide you with restoration:

Structural Cleaning

Restoring the structural elements of a home consists of cleaning and repairing any floors, drywall portions or other sections that have been impacted. We will first perform tests to determine how your damage is spread through the home and what work should be done, then our technicians will begin taking action to remove the soot, smoke and flames from these items.

Content Cleaning

In most cases of damage to your belongings, it is more cost-effective to have them restored rather than to replace them. We use advanced cleaning tools with both wet and dry cleaning methodology in order to restore the items we are able to in your home. We can typically handle everything from upholstery to wood furniture to electronics, making sure you can keep the majority of the items you love.

Deodorization Services

While the damage to structures and contents is visible, there is also air quality damage that fires can cause. Not only can smoke odors linger for a long time throughout the home, but the airborne soot particles left behind can lead to serious health issues later on. We make use of air scrubbers and other tools to deodorize and purify the air, ensuring all smoke smells and hazardous soot particles get removed.

If you’ve been affected by a fire, reach out to us right away! We are here 247 to help you recover.

SERVPRO of Stone Mountain/Clarkston has Certified and Trained Technicians

4/14/2022 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training?  In the restoration industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration” or S500.  Along with the written standard the IICRC also provides training and certification for restoring property damage.

We believe that ALL our employees need to be IICRC trained in Water Damage Restoration.  We don’t believe in sending out one trained technician with a team of uncertified workers.  On the job training certainly helps but being a certified Water Damage Technician is crucial.  At SERVPRO of Stone Mountain/Clarkston we send all of our full-time employees to the three-day IICRC training class after six months of employment.  This includes production personnel, our office staff and the marketing department.  If you touch a water damage file…you get trained!

SERVPRO of Stone Mountain/Clarkston Values Their Customers

4/14/2022 (Permalink)

Our clients can rely on us to call before we come, to show up on time, to perform the needed work in a timely manner and to explain the process in extensive detail.  We value the confidence that our clients have with us.  Our technicians’ high standard of professionalism can turn an unfortunate water or fire damage into a more positive one by our extraordinary customer service.

Why use SERVPRO for your water, fire or mold disasters?  The main reason to use our company is the type of service we give.  We are committed to helping the homeowner or business understand the process of mitigation or reconstruction to offer the highest quality of service.  Our technicians have many years of experience and have the knowledge of how to best apply the guidelines for the restoration process.

Our business is one that no one hopes to need, but our hope is that we can assist both homeowners and businesses to be prepared and to know who to call if a disaster strikes.

SERVPRO of Stone Mountain/Clarkston- The Catch All Restoration Company

4/14/2022 (Permalink)

We understand that emergencies never happen at a good time. That’s where we can help! No matter whether you have water, mold or smoke damage, you can count on us to be ready. SERVPRO of Stone Mountain/Clarkston has a qualified team that can begin your emergency restoration services today.

Water Damage

Suffering severe water damage from flooding water or a burst pipe needs immediate attention. The water needs to be extracted so that drying can take place as soon as possible. The longer water sits in your home or business the greater chances of having secondary damages such as mold. We have a team of trained water technicians on call 24 hours a day. When you call our number after hours you will get a live person who will page the water team that is on call. Our average call back time for the technician responding is just 14 minutes.

Mold Damage

If you see mold inside your home or office then give SERVPRO of Stone Mountain/Clarkston a call. We have trained IICRC technicians certified as Applied Microbial Remediation Technicians that can remediate the problem. Mold estimates are scheduled by our office administration team during regular business hours. There is a service fee for scheduling a technician to visit your home and develop a written estimate for remediation. This service fee is deducted from the estimate if you select us to complete the work.

Mold often appears from water damage that is not seen or was not dried properly. Sometimes mold is not visually present but there is a moldy or stale smell in the air. In this case you will need to call an Industrial Hygienist to come and sample the home. They will send these samples to a lab to determine what types of mold are present and if you have a problem that needs our attention.

Fire Damage

Fires can be destructive along with the soot and smoke that are also present. Fire damage requires emergency service as soon as possible. Securing the home from unwanted visitors and mitigating corrosive damage to metals that can become pitted from the acidic soot are just a few of the items that require immediate attention. We are trained, licensed and insured to handle all the problems that come from having a fire.

No matter what loss or damage you may have had in your home, call SERVPRO of Stone Mountain/Clarkston today for assistance on restoring your home to the way it was prior to any loss. 

Being Ready Should Disaster Strike

4/7/2022 (Permalink)

Research shows that more than50% of businesses close following a disaster. Of the businesses that survive, the overwhelming majority of them have a preparedness plan in place. Pre- planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be.

Having a "SERVPRO Emergency READY Profile" for your business helps by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire, or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, "Are you Ready for whatever happens?"

Call SERVPROat 770-448-5782 to schedule a free Emergency READY Plan. We are here to help.

Meet SERVPRO of Stone Mountain/Clarkston Reconstruction Department

4/7/2022 (Permalink)

Here at SERVPRO of Stone Mountain/Clarkston are excited to introduce our Reconstruction Team. The team is lead by our Construction Manager, Mike Meredith. Mike oversees two project Managers: Mike W. and Austin. Brooke and Lori are our office administrators for the Reconstruction Department. 

Our experience in construction dates to the early 2000's when we started out as just a general construction company.

Our reconstruction department can handle any size job. We will do insurance jobs or self-pay jobs. No job is too small or too large for our team.

We believe in quality, honesty and hard work.  We are a company based on trust and reliability. We value our customers opinions and strive to make it the easiest experience in a difficult time.

If you are looking for a reliable reconstruction team, then we are your guys. We build more than homes; we build lasting relationships. Give us a call at 770-445782 for all your reconstruction needs.

Being Ready Should Disaster Strike

4/7/2022 (Permalink)

Research shows that more than50% of businesses close following a disaster. Of the businesses that survive, the overwhelming majority of them have a preparedness plan in place. Pre- planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be.

Having a "SERVPRO Emergency READY Profile" for your business helps by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire, or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, "Are you Ready for whatever happens?"

Call SERVPROat 770-448-5782 to schedule a free Emergency READY Plan. We are here to help.

Meet SERVPRO of Stone Mountain/Clarkston Reconstruction Department

4/7/2022 (Permalink)

Here at SERVPRO of Stone Mountain/Clarkston are excited to introduce our Reconstruction Team. The team is lead by our Construction Manager, Mike Meredith. Mike oversees two project Managers: Mike W. and Austin. Brooke and Lori are our office administrators for the Reconstruction Department. 

Our experience in construction dates to the early 2000's when we started out as just a general construction company.

Our reconstruction department can handle any size job. We will do insurance jobs or self-pay jobs. No job is too small or too large for our team.

We believe in quality, honesty and hard work.  We are a company based on trust and reliability. We value our customers opinions and strive to make it the easiest experience in a difficult time.

If you are looking for a reliable reconstruction team, then we are your guys. We build more than homes; we build lasting relationships. Give us a call at 770-445782 for all your reconstruction needs.

Being Ready Should Disaster Strike

4/7/2022 (Permalink)

Research shows that more than50% of businesses close following a disaster. Of the businesses that survive, the overwhelming majority of them have a preparedness plan in place. Pre- planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be.

Having a "SERVPRO Emergency READY Profile" for your business helps by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire, or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, "Are you Ready for whatever happens?"

Call SERVPROat 770-448-5782 to schedule a free Emergency READY Plan. We are here to help.

Meet SERVPRO of Stone Mountain/Clarkston Reconstruction Department

4/7/2022 (Permalink)

Here at SERVPRO of Stone Mountain/Clarkston are excited to introduce our Reconstruction Team. The team is lead by our Construction Manager, Mike Meredith. Mike oversees two project Managers: Mike W. and Austin. Brooke and Lori are our office administrators for the Reconstruction Department. 

Our experience in construction dates to the early 2000's when we started out as just a general construction company.

Our reconstruction department can handle any size job. We will do insurance jobs or self-pay jobs. No job is too small or too large for our team.

We believe in quality, honesty and hard work.  We are a company based on trust and reliability. We value our customers opinions and strive to make it the easiest experience in a difficult time.

If you are looking for a reliable reconstruction team, then we are your guys. We build more than homes; we build lasting relationships. Give us a call at 770-445782 for all your reconstruction needs.

Flash Flooding After a Storm

3/18/2022 (Permalink)

Regardless of what type of severe weather events are taking place, all of them should be taken seriously with safety being a top priority. However, this is something that is especially true when flash floods are a possibility, because of how dangerous they are. Floods cause the second-highest rate of fatalities related to weather in the United States and flash floods are the most dangerous type of flood there is.

There is rarely much notice involved with a flash flood, leading to people being caught by surprise in areas that are not typically involved in any type of flood incident. Flash floods can turn any body of water or drain dangerous, and it is so important to keep track of safety tips that could save your life.

Defining a Flash Flood

There are several different types of floods, but what makes a flash flood so dangerous is how quickly it can come about. When heavy rainfall occurs, flash floods will happen in less than six hours after they begin, often happening closer to three. These conditions create a scenario where people are not given enough notice and have very little time to evacuate or get to higher ground.

The Alert Systems for Flash Floods

If there is severe weather, it is important to tune into your local weather broadcasts so you can be privy to all the alerts that are issued, especially if there is heavy rainfall.

A flash flood watch will be issued when conditions are right for a flash flood to begin, while a warning means that one is imminent and you should take action quickly. Flash flood emergencies are extremely rare, but those are quite deadly and you should always move to high ground as quickly as you can.

Safety Tips for Flash Flood Precautions

When it comes to a severe weather event, safety is always the top priority—and in a sudden severe weather event, it is best to have the top safety tips memorized so you can act quickly under pressure.

  • Stay alert if rainfall is heavy and prolonged, and stay tuned to local weather updates.
  • Create a full evacuation plan that everyone is aware of how to execute.
  • Always avoid crossing flood water, both when you are walking or driving.
  • Do not come into contact with floodwater if it can be at all avoided.
  • Know several evacuation routes you can take in case water blocks one or more of them.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us. Contact us at any hour to learn more about our services or to report damage to your property.

Flash Flooding After a Storm

3/18/2022 (Permalink)

Regardless of what type of severe weather events are taking place, all of them should be taken seriously with safety being a top priority. However, this is something that is especially true when flash floods are a possibility, because of how dangerous they are. Floods cause the second-highest rate of fatalities related to weather in the United States and flash floods are the most dangerous type of flood there is.

There is rarely much notice involved with a flash flood, leading to people being caught by surprise in areas that are not typically involved in any type of flood incident. Flash floods can turn any body of water or drain dangerous, and it is so important to keep track of safety tips that could save your life.

Defining a Flash Flood

There are several different types of floods, but what makes a flash flood so dangerous is how quickly it can come about. When heavy rainfall occurs, flash floods will happen in less than six hours after they begin, often happening closer to three. These conditions create a scenario where people are not given enough notice and have very little time to evacuate or get to higher ground.

The Alert Systems for Flash Floods

If there is severe weather, it is important to tune into your local weather broadcasts so you can be privy to all the alerts that are issued, especially if there is heavy rainfall.

A flash flood watch will be issued when conditions are right for a flash flood to begin, while a warning means that one is imminent and you should take action quickly. Flash flood emergencies are extremely rare, but those are quite deadly and you should always move to high ground as quickly as you can.

Safety Tips for Flash Flood Precautions

When it comes to a severe weather event, safety is always the top priority—and in a sudden severe weather event, it is best to have the top safety tips memorized so you can act quickly under pressure.

  • Stay alert if rainfall is heavy and prolonged, and stay tuned to local weather updates.
  • Create a full evacuation plan that everyone is aware of how to execute.
  • Always avoid crossing flood water, both when you are walking or driving.
  • Do not come into contact with floodwater if it can be at all avoided.
  • Know several evacuation routes you can take in case water blocks one or more of them.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us. Contact us at any hour to learn more about our services or to report damage to your property.

Flash Flooding After a Storm

3/18/2022 (Permalink)

Regardless of what type of severe weather events are taking place, all of them should be taken seriously with safety being a top priority. However, this is something that is especially true when flash floods are a possibility, because of how dangerous they are. Floods cause the second-highest rate of fatalities related to weather in the United States and flash floods are the most dangerous type of flood there is.

There is rarely much notice involved with a flash flood, leading to people being caught by surprise in areas that are not typically involved in any type of flood incident. Flash floods can turn any body of water or drain dangerous, and it is so important to keep track of safety tips that could save your life.

Defining a Flash Flood

There are several different types of floods, but what makes a flash flood so dangerous is how quickly it can come about. When heavy rainfall occurs, flash floods will happen in less than six hours after they begin, often happening closer to three. These conditions create a scenario where people are not given enough notice and have very little time to evacuate or get to higher ground.

The Alert Systems for Flash Floods

If there is severe weather, it is important to tune into your local weather broadcasts so you can be privy to all the alerts that are issued, especially if there is heavy rainfall.

A flash flood watch will be issued when conditions are right for a flash flood to begin, while a warning means that one is imminent and you should take action quickly. Flash flood emergencies are extremely rare, but those are quite deadly and you should always move to high ground as quickly as you can.

Safety Tips for Flash Flood Precautions

When it comes to a severe weather event, safety is always the top priority—and in a sudden severe weather event, it is best to have the top safety tips memorized so you can act quickly under pressure.

  • Stay alert if rainfall is heavy and prolonged, and stay tuned to local weather updates.
  • Create a full evacuation plan that everyone is aware of how to execute.
  • Always avoid crossing flood water, both when you are walking or driving.
  • Do not come into contact with floodwater if it can be at all avoided.
  • Know several evacuation routes you can take in case water blocks one or more of them.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us. Contact us at any hour to learn more about our services or to report damage to your property.

All in One Remediation and Restoration Company SERVPRO of Stone Mountain/Clarkston

2/18/2022 (Permalink)

SERVPRO of Gwinnett County South is a one-stop service for a great many things. You may know us as the company that helped your neighbor with a sewage backup or the team that cleans your office. Or maybe you only know us as a set of big green vans you see around town occasionally.

But whatever you know SERVPRO for, there’s a good chance there’s much more about us that you don’t know. So today we want to spell out some more of our available services for you—because when you need help in any of these areas, we want you to know you can trust SERVPRO to take care of you.

Water damage recovery. Water damage is a major pain for millions of homeowners each year, and SERVPRO has custom solutions for all of them. No matter the nature or size of the damage, we can get your home back in the dry again.

Fire damage recovery. Fires in homes across the U.S. happen twice a minute or more, meaning a lot of homes are damaged every day. We’ve got the tools and training to take care of homeowners dealing with fire-related loss.

Mold removal. Mold is often an unfortunate side effect of water damage, and sometimes it’s a result of atmospheric conditions. Regardless, it can eat away at your home—and it’s not safe to remove major mold damage by yourself.

Storm recovery. We see everything from big thunderstorms to tornadoes in Lawrenceville, and they can leave major damage behind. When storms take a bite out of area homes, we help homeowners recover, restoring as much as we can along the way.

Commercial needs. Businesses need cleanup and recovery, too, and we offer all our services for commercial enterprise for that very reason. From full-size business parks to mom-and-pop shops, we take care of local businesses who need us.

General cleaning. We know what you’re thinking—do you have to wait until a storm floods your basement to get your carpet cleaned? No way! We can help you anytime, with any cleaning task you may need.

Specialty cleaning. There are a lot of different places that get dirty a lot of different ways, and we take care of all of them. If there’s an unusual cleaning need, rest assured we can handle it.

Construction. When the damage is more than surface-level, we can manage that too, even if it means remodeling, reconstruction and full-scale rebuilding.

Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done.

All in One Remediation and Restoration Company SERVPRO of Stone Mountain/Clarkston

2/18/2022 (Permalink)

SERVPRO of Gwinnett County South is a one-stop service for a great many things. You may know us as the company that helped your neighbor with a sewage backup or the team that cleans your office. Or maybe you only know us as a set of big green vans you see around town occasionally.

But whatever you know SERVPRO for, there’s a good chance there’s much more about us that you don’t know. So today we want to spell out some more of our available services for you—because when you need help in any of these areas, we want you to know you can trust SERVPRO to take care of you.

Water damage recovery. Water damage is a major pain for millions of homeowners each year, and SERVPRO has custom solutions for all of them. No matter the nature or size of the damage, we can get your home back in the dry again.

Fire damage recovery. Fires in homes across the U.S. happen twice a minute or more, meaning a lot of homes are damaged every day. We’ve got the tools and training to take care of homeowners dealing with fire-related loss.

Mold removal. Mold is often an unfortunate side effect of water damage, and sometimes it’s a result of atmospheric conditions. Regardless, it can eat away at your home—and it’s not safe to remove major mold damage by yourself.

Storm recovery. We see everything from big thunderstorms to tornadoes in Lawrenceville, and they can leave major damage behind. When storms take a bite out of area homes, we help homeowners recover, restoring as much as we can along the way.

Commercial needs. Businesses need cleanup and recovery, too, and we offer all our services for commercial enterprise for that very reason. From full-size business parks to mom-and-pop shops, we take care of local businesses who need us.

General cleaning. We know what you’re thinking—do you have to wait until a storm floods your basement to get your carpet cleaned? No way! We can help you anytime, with any cleaning task you may need.

Specialty cleaning. There are a lot of different places that get dirty a lot of different ways, and we take care of all of them. If there’s an unusual cleaning need, rest assured we can handle it.

Construction. When the damage is more than surface-level, we can manage that too, even if it means remodeling, reconstruction and full-scale rebuilding.

Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done.

All in One Remediation and Restoration Company SERVPRO of Stone Mountain/Clarkston

2/18/2022 (Permalink)

SERVPRO of Gwinnett County South is a one-stop service for a great many things. You may know us as the company that helped your neighbor with a sewage backup or the team that cleans your office. Or maybe you only know us as a set of big green vans you see around town occasionally.

But whatever you know SERVPRO for, there’s a good chance there’s much more about us that you don’t know. So today we want to spell out some more of our available services for you—because when you need help in any of these areas, we want you to know you can trust SERVPRO to take care of you.

Water damage recovery. Water damage is a major pain for millions of homeowners each year, and SERVPRO has custom solutions for all of them. No matter the nature or size of the damage, we can get your home back in the dry again.

Fire damage recovery. Fires in homes across the U.S. happen twice a minute or more, meaning a lot of homes are damaged every day. We’ve got the tools and training to take care of homeowners dealing with fire-related loss.

Mold removal. Mold is often an unfortunate side effect of water damage, and sometimes it’s a result of atmospheric conditions. Regardless, it can eat away at your home—and it’s not safe to remove major mold damage by yourself.

Storm recovery. We see everything from big thunderstorms to tornadoes in Lawrenceville, and they can leave major damage behind. When storms take a bite out of area homes, we help homeowners recover, restoring as much as we can along the way.

Commercial needs. Businesses need cleanup and recovery, too, and we offer all our services for commercial enterprise for that very reason. From full-size business parks to mom-and-pop shops, we take care of local businesses who need us.

General cleaning. We know what you’re thinking—do you have to wait until a storm floods your basement to get your carpet cleaned? No way! We can help you anytime, with any cleaning task you may need.

Specialty cleaning. There are a lot of different places that get dirty a lot of different ways, and we take care of all of them. If there’s an unusual cleaning need, rest assured we can handle it.

Construction. When the damage is more than surface-level, we can manage that too, even if it means remodeling, reconstruction and full-scale rebuilding.

Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done.

Steps to Take After a Water Loss

2/15/2022 (Permalink)

The annoyance and ruination of water damage happens to U.S. homeowners a troubling 14,000 times a day. Statistically speaking, it’s happening at least once somewhere in America while you read this paragraph. And there it goes again.

Obviously, we hope your home stays bone dry as long as you live there, but should the day arise when you need emergency assistance from SERVPRO, here’s how all that will go.

Emergency Contact. When you reach out in a panic, we’ll reassure you and walk you though some guiding questions to help us understand the situation and start putting a plan together. Then we’ll set a time to meet in person. All of this will happen quickly.

Inspection and Water Damage Assessment. Once we arrive on the scene, we can flesh out the plan and stop any water that may still be flowing. We’ll make sure you know if the encroaching water has created any hazards on your property, and we’ll also give you an idea of the items or materials that will likely need replacement.

Water Removal. You’ll never get all that water out with a bucket or a regular water vacuum. That’s why we bring our pumps to make quick work of it.

Damaged Material Removal. The items that are unable to be restored can now be hauled away, expediting the process of restoration for the items and materials that remain.

Cleaning, Sanitizing and Deodorization. Water damage can leave a yucky mess. We’ll use our tools and some old-fashioned elbow grease to rid your home of unwanted stains, smells and depending on the nature of your emergency, harmful contaminants.

Drying. It’s only a short while after water invades that mold begins to grow. Even after the water is pumped out, your home will need some dehumidifying and drying out.

Monitoring. We’ll be carefully watching the entire process, making sure every box is ticked and every surface is cleaned and dried. Don’t you worry about a thing.

Repairs and Construction. Now that everything is dry and in order, we can go about the finishing touches, which may range from replacing carpet to reconstructing entire rooms. Large or small, we’ll be there to oversee every aspect of your water damage restoration.

When water damage strikes, make the call to SERVPRO for A-to-Z cleanup and restoration. We’ll make your damaged property look “Like it never even happened.”

Steps to Take After a Water Loss

2/15/2022 (Permalink)

The annoyance and ruination of water damage happens to U.S. homeowners a troubling 14,000 times a day. Statistically speaking, it’s happening at least once somewhere in America while you read this paragraph. And there it goes again.

Obviously, we hope your home stays bone dry as long as you live there, but should the day arise when you need emergency assistance from SERVPRO, here’s how all that will go.

Emergency Contact. When you reach out in a panic, we’ll reassure you and walk you though some guiding questions to help us understand the situation and start putting a plan together. Then we’ll set a time to meet in person. All of this will happen quickly.

Inspection and Water Damage Assessment. Once we arrive on the scene, we can flesh out the plan and stop any water that may still be flowing. We’ll make sure you know if the encroaching water has created any hazards on your property, and we’ll also give you an idea of the items or materials that will likely need replacement.

Water Removal. You’ll never get all that water out with a bucket or a regular water vacuum. That’s why we bring our pumps to make quick work of it.

Damaged Material Removal. The items that are unable to be restored can now be hauled away, expediting the process of restoration for the items and materials that remain.

Cleaning, Sanitizing and Deodorization. Water damage can leave a yucky mess. We’ll use our tools and some old-fashioned elbow grease to rid your home of unwanted stains, smells and depending on the nature of your emergency, harmful contaminants.

Drying. It’s only a short while after water invades that mold begins to grow. Even after the water is pumped out, your home will need some dehumidifying and drying out.

Monitoring. We’ll be carefully watching the entire process, making sure every box is ticked and every surface is cleaned and dried. Don’t you worry about a thing.

Repairs and Construction. Now that everything is dry and in order, we can go about the finishing touches, which may range from replacing carpet to reconstructing entire rooms. Large or small, we’ll be there to oversee every aspect of your water damage restoration.

When water damage strikes, make the call to SERVPRO for A-to-Z cleanup and restoration. We’ll make your damaged property look “Like it never even happened.”

Steps to Take After a Water Loss

2/15/2022 (Permalink)

The annoyance and ruination of water damage happens to U.S. homeowners a troubling 14,000 times a day. Statistically speaking, it’s happening at least once somewhere in America while you read this paragraph. And there it goes again.

Obviously, we hope your home stays bone dry as long as you live there, but should the day arise when you need emergency assistance from SERVPRO, here’s how all that will go.

Emergency Contact. When you reach out in a panic, we’ll reassure you and walk you though some guiding questions to help us understand the situation and start putting a plan together. Then we’ll set a time to meet in person. All of this will happen quickly.

Inspection and Water Damage Assessment. Once we arrive on the scene, we can flesh out the plan and stop any water that may still be flowing. We’ll make sure you know if the encroaching water has created any hazards on your property, and we’ll also give you an idea of the items or materials that will likely need replacement.

Water Removal. You’ll never get all that water out with a bucket or a regular water vacuum. That’s why we bring our pumps to make quick work of it.

Damaged Material Removal. The items that are unable to be restored can now be hauled away, expediting the process of restoration for the items and materials that remain.

Cleaning, Sanitizing and Deodorization. Water damage can leave a yucky mess. We’ll use our tools and some old-fashioned elbow grease to rid your home of unwanted stains, smells and depending on the nature of your emergency, harmful contaminants.

Drying. It’s only a short while after water invades that mold begins to grow. Even after the water is pumped out, your home will need some dehumidifying and drying out.

Monitoring. We’ll be carefully watching the entire process, making sure every box is ticked and every surface is cleaned and dried. Don’t you worry about a thing.

Repairs and Construction. Now that everything is dry and in order, we can go about the finishing touches, which may range from replacing carpet to reconstructing entire rooms. Large or small, we’ll be there to oversee every aspect of your water damage restoration.

When water damage strikes, make the call to SERVPRO for A-to-Z cleanup and restoration. We’ll make your damaged property look “Like it never even happened.”

What's Next After a Water Loss? Check Out These Tips!

11/24/2021 (Permalink)

WATER DAMAGE TIPS

  • Shut off the water source if possible.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if the ceiling is wet and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines or other colored items on wet carpeting.

OUR SERVICES

  • Emergency Response: Reduce Loss Severity/Pretesting for Restorability.
  • Contents Cleaning Specialists: On-Site or Move Out.
  • Structural Restoration Services.
  • Large Loss Completion with Trained Crew Leaders

Our goal is to help you through the cleanup process and help make it “Like it never even happened.”  Please call us today at (770) 496-1976.

Happy Thanksgiving! Keep This in Mind Before Deep Frying That Turkey!

11/24/2021 (Permalink)

Every holiday people are lured in by the promise of moist, sweet turkey meat and the deep turkey fryer has become an increasingly popular way to make a Thanksgiving or Christmas dinner.  However, cooking up Tom the Turkey in a vat of boiling oil does come with many dangers.

According to the National Fire Protection Association, every year deep-fryer fires are responsible for five deaths, 60 injuries, the destruction of 900 homes and more than $15 million in property damage.

Therefore it is most important to follow a few safety precautions if you choose to fry a turkey for the holidays.

  • Don’t Deep Fry a Frozen Turkey

Frozen turkeys are full of moisture, and we all know how water and hot oil don’t mix well.  Make sure that your turkey is completely thawed before trying to fry it.

  • Turkey Fryers can Easily Tip Over

Be sure that you place your turkey fryer on solid footing so that it will not tip over, spilling hot cooking oil over a large area.

  • Don’t Let Oil Get Too Hot

When oil gets around 400-425 degrees it can catch on fire by itself.  Most fryers do not have thermostat controls, and it would be prudent to have a thermometer to make sure you keep the oil below 400 degrees.

  • Don’t Use Too Much Oil

An overfilled cooking pot can cause oil to spill when the turkey is put in, and when the oil runs down next to the flame on the burner, a catastrophic fire could result.

  • Never Deep-Fry Indoors or in a Garage

The best place to use a turkey fryer is on a level spot out in your yard away from the house or anything flammable.

May these tips help you and your family to enjoy a safe holiday with a delicious fried turkey. Remember to call SERVPRO® of Stone Mountain/Clarkston if you have any water, fire or mold problems during the holidays. Call us at 770-496-1976. We can help 24/7.

What's Next After a Water Loss? Check Out These Tips!

11/24/2021 (Permalink)

WATER DAMAGE TIPS

  • Shut off the water source if possible.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if the ceiling is wet and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines or other colored items on wet carpeting.

OUR SERVICES

  • Emergency Response: Reduce Loss Severity/Pretesting for Restorability.
  • Contents Cleaning Specialists: On-Site or Move Out.
  • Structural Restoration Services.
  • Large Loss Completion with Trained Crew Leaders

Our goal is to help you through the cleanup process and help make it “Like it never even happened.”  Please call us today at (770) 496-1976.

Happy Thanksgiving! Keep This in Mind Before Deep Frying That Turkey!

11/24/2021 (Permalink)

Every holiday people are lured in by the promise of moist, sweet turkey meat and the deep turkey fryer has become an increasingly popular way to make a Thanksgiving or Christmas dinner.  However, cooking up Tom the Turkey in a vat of boiling oil does come with many dangers.

According to the National Fire Protection Association, every year deep-fryer fires are responsible for five deaths, 60 injuries, the destruction of 900 homes and more than $15 million in property damage.

Therefore it is most important to follow a few safety precautions if you choose to fry a turkey for the holidays.

  • Don’t Deep Fry a Frozen Turkey

Frozen turkeys are full of moisture, and we all know how water and hot oil don’t mix well.  Make sure that your turkey is completely thawed before trying to fry it.

  • Turkey Fryers can Easily Tip Over

Be sure that you place your turkey fryer on solid footing so that it will not tip over, spilling hot cooking oil over a large area.

  • Don’t Let Oil Get Too Hot

When oil gets around 400-425 degrees it can catch on fire by itself.  Most fryers do not have thermostat controls, and it would be prudent to have a thermometer to make sure you keep the oil below 400 degrees.

  • Don’t Use Too Much Oil

An overfilled cooking pot can cause oil to spill when the turkey is put in, and when the oil runs down next to the flame on the burner, a catastrophic fire could result.

  • Never Deep-Fry Indoors or in a Garage

The best place to use a turkey fryer is on a level spot out in your yard away from the house or anything flammable.

May these tips help you and your family to enjoy a safe holiday with a delicious fried turkey. Remember to call SERVPRO® of Stone Mountain/Clarkston if you have any water, fire or mold problems during the holidays. Call us at 770-496-1976. We can help 24/7.

What's Next After a Water Loss? Check Out These Tips!

11/24/2021 (Permalink)

WATER DAMAGE TIPS

  • Shut off the water source if possible.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if the ceiling is wet and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines or other colored items on wet carpeting.

OUR SERVICES

  • Emergency Response: Reduce Loss Severity/Pretesting for Restorability.
  • Contents Cleaning Specialists: On-Site or Move Out.
  • Structural Restoration Services.
  • Large Loss Completion with Trained Crew Leaders

Our goal is to help you through the cleanup process and help make it “Like it never even happened.”  Please call us today at (770) 496-1976.

Happy Thanksgiving! Keep This in Mind Before Deep Frying That Turkey!

11/24/2021 (Permalink)

Every holiday people are lured in by the promise of moist, sweet turkey meat and the deep turkey fryer has become an increasingly popular way to make a Thanksgiving or Christmas dinner.  However, cooking up Tom the Turkey in a vat of boiling oil does come with many dangers.

According to the National Fire Protection Association, every year deep-fryer fires are responsible for five deaths, 60 injuries, the destruction of 900 homes and more than $15 million in property damage.

Therefore it is most important to follow a few safety precautions if you choose to fry a turkey for the holidays.

  • Don’t Deep Fry a Frozen Turkey

Frozen turkeys are full of moisture, and we all know how water and hot oil don’t mix well.  Make sure that your turkey is completely thawed before trying to fry it.

  • Turkey Fryers can Easily Tip Over

Be sure that you place your turkey fryer on solid footing so that it will not tip over, spilling hot cooking oil over a large area.

  • Don’t Let Oil Get Too Hot

When oil gets around 400-425 degrees it can catch on fire by itself.  Most fryers do not have thermostat controls, and it would be prudent to have a thermometer to make sure you keep the oil below 400 degrees.

  • Don’t Use Too Much Oil

An overfilled cooking pot can cause oil to spill when the turkey is put in, and when the oil runs down next to the flame on the burner, a catastrophic fire could result.

  • Never Deep-Fry Indoors or in a Garage

The best place to use a turkey fryer is on a level spot out in your yard away from the house or anything flammable.

May these tips help you and your family to enjoy a safe holiday with a delicious fried turkey. Remember to call SERVPRO® of Stone Mountain/Clarkston if you have any water, fire or mold problems during the holidays. Call us at 770-496-1976. We can help 24/7.

Fall is in the air, so are Fire Hazards!

10/8/2021 (Permalink)

Y’all feel it? The sweltering summer heat and dripping-wet humidity are finally backing off, leaves are showing their colors, and there are football games popping up everywhere.

Yes, everything is in place for the triumphant return of fall. Final warm-day plans are in place, and orange and brown decorations are going up everywhere.

As you welcome in the mild, crisp autumn air, let fire safety for the new season be part of your plans as well.

Campfire Safety

Fall may be the best time of year for camping. You’ll likely start a fire for nighttime warmth or roasting s’mores, but be sure that you both build and extinguish it safely.

Make sure any structures, tents or vehicles are at least 25 feet away. Only light your kindling with a normal lighter or matches; never employ the use of kerosene or lighter fluid to start or accelerate your fire. Then you can safely build the rest of your fire.

Never leave your fire to burn by itself while you’re out hiking, and extinguish it completely before you break camp by dousing it repeatedly until there are no embers remaining.

Leaf Burning

By now, your front yard is likely covered with dead leaves, and you want those gone for the sake of your grass. You have a few options—have them hauled away, mulch or compost them, or burn them.

If you opt to burn your trimmings and leaves, be sure you first acquire a permit from Georgia Forestry, and alert your local fire station that you’ll be burning.

Also, be aware that it’s illegal and hazardous to burn anything like household garbage, or anything inorganic.

If you have a metal barrel in which to burn your leaves, that’s best. And make sure your fire is safely away (50 feet or more) from your home or any flammable structures.

Halloween

We’ll likely get into more detail on this later, but as you decorate, keep fire safety in mind.

Hanging decorations and cobwebs during the season of pumpkin-scented candles and bonfires can be more dangerous than you realize, especially if you’re hosting spooky-season parties with adult beverages involved.

If a fire hazard should turn from potential to reality in your home, remember the trusted leader in the recovery industry and contact SERVPRO to get your property fully restored right down to the smell of smoke.

Fall is in the air, so are Fire Hazards!

10/8/2021 (Permalink)

Y’all feel it? The sweltering summer heat and dripping-wet humidity are finally backing off, leaves are showing their colors, and there are football games popping up everywhere.

Yes, everything is in place for the triumphant return of fall. Final warm-day plans are in place, and orange and brown decorations are going up everywhere.

As you welcome in the mild, crisp autumn air, let fire safety for the new season be part of your plans as well.

Campfire Safety

Fall may be the best time of year for camping. You’ll likely start a fire for nighttime warmth or roasting s’mores, but be sure that you both build and extinguish it safely.

Make sure any structures, tents or vehicles are at least 25 feet away. Only light your kindling with a normal lighter or matches; never employ the use of kerosene or lighter fluid to start or accelerate your fire. Then you can safely build the rest of your fire.

Never leave your fire to burn by itself while you’re out hiking, and extinguish it completely before you break camp by dousing it repeatedly until there are no embers remaining.

Leaf Burning

By now, your front yard is likely covered with dead leaves, and you want those gone for the sake of your grass. You have a few options—have them hauled away, mulch or compost them, or burn them.

If you opt to burn your trimmings and leaves, be sure you first acquire a permit from Georgia Forestry, and alert your local fire station that you’ll be burning.

Also, be aware that it’s illegal and hazardous to burn anything like household garbage, or anything inorganic.

If you have a metal barrel in which to burn your leaves, that’s best. And make sure your fire is safely away (50 feet or more) from your home or any flammable structures.

Halloween

We’ll likely get into more detail on this later, but as you decorate, keep fire safety in mind.

Hanging decorations and cobwebs during the season of pumpkin-scented candles and bonfires can be more dangerous than you realize, especially if you’re hosting spooky-season parties with adult beverages involved.

If a fire hazard should turn from potential to reality in your home, remember the trusted leader in the recovery industry and contact SERVPRO to get your property fully restored right down to the smell of smoke.

Fall is in the air, so are Fire Hazards!

10/8/2021 (Permalink)

Y’all feel it? The sweltering summer heat and dripping-wet humidity are finally backing off, leaves are showing their colors, and there are football games popping up everywhere.

Yes, everything is in place for the triumphant return of fall. Final warm-day plans are in place, and orange and brown decorations are going up everywhere.

As you welcome in the mild, crisp autumn air, let fire safety for the new season be part of your plans as well.

Campfire Safety

Fall may be the best time of year for camping. You’ll likely start a fire for nighttime warmth or roasting s’mores, but be sure that you both build and extinguish it safely.

Make sure any structures, tents or vehicles are at least 25 feet away. Only light your kindling with a normal lighter or matches; never employ the use of kerosene or lighter fluid to start or accelerate your fire. Then you can safely build the rest of your fire.

Never leave your fire to burn by itself while you’re out hiking, and extinguish it completely before you break camp by dousing it repeatedly until there are no embers remaining.

Leaf Burning

By now, your front yard is likely covered with dead leaves, and you want those gone for the sake of your grass. You have a few options—have them hauled away, mulch or compost them, or burn them.

If you opt to burn your trimmings and leaves, be sure you first acquire a permit from Georgia Forestry, and alert your local fire station that you’ll be burning.

Also, be aware that it’s illegal and hazardous to burn anything like household garbage, or anything inorganic.

If you have a metal barrel in which to burn your leaves, that’s best. And make sure your fire is safely away (50 feet or more) from your home or any flammable structures.

Halloween

We’ll likely get into more detail on this later, but as you decorate, keep fire safety in mind.

Hanging decorations and cobwebs during the season of pumpkin-scented candles and bonfires can be more dangerous than you realize, especially if you’re hosting spooky-season parties with adult beverages involved.

If a fire hazard should turn from potential to reality in your home, remember the trusted leader in the recovery industry and contact SERVPRO to get your property fully restored right down to the smell of smoke.

Various Types of Storm Damage - SERVPRO of Stone Mountain/Clarkston

8/24/2021 (Permalink)

Storm damage can be extremely devastating and immediate action is usually needed. SERVPRO® of Stone Mountain / Clarkston is a designated Large Loss Recovery Team (LLRT) that is equipped with expert professionals to help you at every step.  During large storm events that cause major structural damage our crews condense to serve the primary areas of Stone Mountain, Tucker, Lithonia and Clarkston in Dekalb County.  Some of the most common storms types seen in our area include:

WIND DAMAGE

Wind damage restoration is often needed following hurricanes and tornadoes. Homes can suffer from roof damage which includes anything from a missing roof to harsh winds and rain tearing away asphalt shingles. It is important to note that correcting roof damage can be difficult for homeowners to detect after a disaster, because roof leakage is not always visible. This is because wind damage may loosen flashing, which may not cause roof leakage until weeks after a storm. Obtaining immediate roof repair can help prevent serious long-term interior damage such as mold. SERVPRO of Stone Mountain / Clarkston works with our partners to help provide tarping services and roof repair.

FLOOD DAMAGE

Flood damage is another major type of storm damage. Flood water frequently poses a risk in coastal areas, but heavy rains may cause river flooding miles inland as well. If surrounding terrain cannot absorb ground water, runoff contributes to flood water.  Flooding can also disrupt municipal water systems causing additional backups and contaminated ground water.  Should the contaminated flood water enter your home or business you may need professional assistance to evaluate the damage. Hiring SERVPRO of Stone Mountain / Clarkston can allow you to begin your cleanup process before any serious water damage occurs.

LIGHTNING DAMAGE

Lightning damage from powerful thunderstorms can cause fires or severe electrical damage from structures not being properly grounded.  Our contents division has extensive experience with cleaning, deodorization and contents management to get you back on the right path after suffering fire damage.  Fast response is needed to help prevent secondary damages caused by acidic soot.

No matter the disaster, we are simply a phone call away.  Our on-call technicians are on call 24/7 and can always be reached at (770) 496-1976

Various Types of Storm Damage - SERVPRO of Stone Mountain/Clarkston

8/24/2021 (Permalink)

Storm damage can be extremely devastating and immediate action is usually needed. SERVPRO® of Stone Mountain / Clarkston is a designated Large Loss Recovery Team (LLRT) that is equipped with expert professionals to help you at every step.  During large storm events that cause major structural damage our crews condense to serve the primary areas of Stone Mountain, Tucker, Lithonia and Clarkston in Dekalb County.  Some of the most common storms types seen in our area include:

WIND DAMAGE

Wind damage restoration is often needed following hurricanes and tornadoes. Homes can suffer from roof damage which includes anything from a missing roof to harsh winds and rain tearing away asphalt shingles. It is important to note that correcting roof damage can be difficult for homeowners to detect after a disaster, because roof leakage is not always visible. This is because wind damage may loosen flashing, which may not cause roof leakage until weeks after a storm. Obtaining immediate roof repair can help prevent serious long-term interior damage such as mold. SERVPRO of Stone Mountain / Clarkston works with our partners to help provide tarping services and roof repair.

FLOOD DAMAGE

Flood damage is another major type of storm damage. Flood water frequently poses a risk in coastal areas, but heavy rains may cause river flooding miles inland as well. If surrounding terrain cannot absorb ground water, runoff contributes to flood water.  Flooding can also disrupt municipal water systems causing additional backups and contaminated ground water.  Should the contaminated flood water enter your home or business you may need professional assistance to evaluate the damage. Hiring SERVPRO of Stone Mountain / Clarkston can allow you to begin your cleanup process before any serious water damage occurs.

LIGHTNING DAMAGE

Lightning damage from powerful thunderstorms can cause fires or severe electrical damage from structures not being properly grounded.  Our contents division has extensive experience with cleaning, deodorization and contents management to get you back on the right path after suffering fire damage.  Fast response is needed to help prevent secondary damages caused by acidic soot.

No matter the disaster, we are simply a phone call away.  Our on-call technicians are on call 24/7 and can always be reached at (770) 496-1976

Various Types of Storm Damage - SERVPRO of Stone Mountain/Clarkston

8/24/2021 (Permalink)

Storm damage can be extremely devastating and immediate action is usually needed. SERVPRO® of Stone Mountain / Clarkston is a designated Large Loss Recovery Team (LLRT) that is equipped with expert professionals to help you at every step.  During large storm events that cause major structural damage our crews condense to serve the primary areas of Stone Mountain, Tucker, Lithonia and Clarkston in Dekalb County.  Some of the most common storms types seen in our area include:

WIND DAMAGE

Wind damage restoration is often needed following hurricanes and tornadoes. Homes can suffer from roof damage which includes anything from a missing roof to harsh winds and rain tearing away asphalt shingles. It is important to note that correcting roof damage can be difficult for homeowners to detect after a disaster, because roof leakage is not always visible. This is because wind damage may loosen flashing, which may not cause roof leakage until weeks after a storm. Obtaining immediate roof repair can help prevent serious long-term interior damage such as mold. SERVPRO of Stone Mountain / Clarkston works with our partners to help provide tarping services and roof repair.

FLOOD DAMAGE

Flood damage is another major type of storm damage. Flood water frequently poses a risk in coastal areas, but heavy rains may cause river flooding miles inland as well. If surrounding terrain cannot absorb ground water, runoff contributes to flood water.  Flooding can also disrupt municipal water systems causing additional backups and contaminated ground water.  Should the contaminated flood water enter your home or business you may need professional assistance to evaluate the damage. Hiring SERVPRO of Stone Mountain / Clarkston can allow you to begin your cleanup process before any serious water damage occurs.

LIGHTNING DAMAGE

Lightning damage from powerful thunderstorms can cause fires or severe electrical damage from structures not being properly grounded.  Our contents division has extensive experience with cleaning, deodorization and contents management to get you back on the right path after suffering fire damage.  Fast response is needed to help prevent secondary damages caused by acidic soot.

No matter the disaster, we are simply a phone call away.  Our on-call technicians are on call 24/7 and can always be reached at (770) 496-1976

Things to Remember After a House Fire

7/26/2021 (Permalink)

Having a house fire strike your home is a fearful and overwhelming life experience. Whether it was extinguished immediately or continued on to become severe, the damage caused by a house fire can be far-reaching and difficult to deal with.

In order to help you recover, we have included some things to remember in order to pick up the pieces from a house fire and be able to continue on with life.

Picking Up the Pieces Following a House Fire

Prepare yourself for what to expect. Though many of us are familiar with fire damage in the abstract, seeing it firsthand in a way that impacts your own life is a different experience altogether. Prepare yourself before you enter your home, and remember that fire damage can often impact areas that were not even near the flames due to the way that smoke and soot can travel.

Wait to enter your home. While springing into action is a common reaction following a house fire, it is important that you are not doing anything that could put you in harm’s way. Fires can lead to structural issues for a home, and entering too early could put you at risk. Be sure to check with officials to make sure it is completely safe before you attempt to go back into the home.

Contact your insurance company. Filing a fire insurance claim is different with every provider, so getting in touch with yours to learn more about the process will help you make sure you follow the right protocols and get the most out of your claim.

Document the damages. Creating an inventory list and taking plenty of photos is a great way to stay organized and not accidentally leave something out. Go room by room to document the damages to your belongings and structures so you have clear records both for your benefit and to ease the difficulties of filing an insurance claim.

Contact your restoration company. The aftermath of a fire can be emotionally taxing to deal with, which is why we always recommend working with a reputable, professional restoration company to make things easier on your family. A good restoration crew will give you immeasurable peace of mind so you can worry less about the recovery process and focus more on healing.

If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour at 770-496-1976 for a quick response.

Things to Remember After a House Fire

7/26/2021 (Permalink)

Having a house fire strike your home is a fearful and overwhelming life experience. Whether it was extinguished immediately or continued on to become severe, the damage caused by a house fire can be far-reaching and difficult to deal with.

In order to help you recover, we have included some things to remember in order to pick up the pieces from a house fire and be able to continue on with life.

Picking Up the Pieces Following a House Fire

Prepare yourself for what to expect. Though many of us are familiar with fire damage in the abstract, seeing it firsthand in a way that impacts your own life is a different experience altogether. Prepare yourself before you enter your home, and remember that fire damage can often impact areas that were not even near the flames due to the way that smoke and soot can travel.

Wait to enter your home. While springing into action is a common reaction following a house fire, it is important that you are not doing anything that could put you in harm’s way. Fires can lead to structural issues for a home, and entering too early could put you at risk. Be sure to check with officials to make sure it is completely safe before you attempt to go back into the home.

Contact your insurance company. Filing a fire insurance claim is different with every provider, so getting in touch with yours to learn more about the process will help you make sure you follow the right protocols and get the most out of your claim.

Document the damages. Creating an inventory list and taking plenty of photos is a great way to stay organized and not accidentally leave something out. Go room by room to document the damages to your belongings and structures so you have clear records both for your benefit and to ease the difficulties of filing an insurance claim.

Contact your restoration company. The aftermath of a fire can be emotionally taxing to deal with, which is why we always recommend working with a reputable, professional restoration company to make things easier on your family. A good restoration crew will give you immeasurable peace of mind so you can worry less about the recovery process and focus more on healing.

If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour at 770-496-1976 for a quick response.

Things to Remember After a House Fire

7/26/2021 (Permalink)

Having a house fire strike your home is a fearful and overwhelming life experience. Whether it was extinguished immediately or continued on to become severe, the damage caused by a house fire can be far-reaching and difficult to deal with.

In order to help you recover, we have included some things to remember in order to pick up the pieces from a house fire and be able to continue on with life.

Picking Up the Pieces Following a House Fire

Prepare yourself for what to expect. Though many of us are familiar with fire damage in the abstract, seeing it firsthand in a way that impacts your own life is a different experience altogether. Prepare yourself before you enter your home, and remember that fire damage can often impact areas that were not even near the flames due to the way that smoke and soot can travel.

Wait to enter your home. While springing into action is a common reaction following a house fire, it is important that you are not doing anything that could put you in harm’s way. Fires can lead to structural issues for a home, and entering too early could put you at risk. Be sure to check with officials to make sure it is completely safe before you attempt to go back into the home.

Contact your insurance company. Filing a fire insurance claim is different with every provider, so getting in touch with yours to learn more about the process will help you make sure you follow the right protocols and get the most out of your claim.

Document the damages. Creating an inventory list and taking plenty of photos is a great way to stay organized and not accidentally leave something out. Go room by room to document the damages to your belongings and structures so you have clear records both for your benefit and to ease the difficulties of filing an insurance claim.

Contact your restoration company. The aftermath of a fire can be emotionally taxing to deal with, which is why we always recommend working with a reputable, professional restoration company to make things easier on your family. A good restoration crew will give you immeasurable peace of mind so you can worry less about the recovery process and focus more on healing.

If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour at 770-496-1976 for a quick response.

SERVPRO of Stone Mountain/Clarkston is a Trusted Partner for Fire Damage Remediation

6/22/2021 (Permalink)

No one wants to think about what happens after a house fire. But that situation will become a reality for millions of homeowners over the next year, including in our community. If you are dealing with the aftermath of a house fire, our team wants to help you restore your home.

Here’s why people who live here see us as a trusted partner for fire damage remediation and restoration:

We restore things before you replace them. Our team works with you to remediate the damage in a logical, economical way. Our goal is to guide you through the process economically and logically, saving you money on your repairs and your insurance premiums. We’ll make it "Like it never even happened," at all.

We can help with the whole process. Did you know fires can cause water damage? They also cause smoke damage to your home’s walls, upholstery, furniture and curtains. We have the skills and equipment needed to repair these problems.

We’re locally owned and operated. SERVPRO is a national company. But our business is located in Stone Mountain and owned by a resident. That means our teams have access to the resources and training of a growing national company. We bring the advantages of that partnership to the jobs we do in the community.

We’re available to help 247. Fires don’t always happen during regular working hours. Beginning the restoration process is a vital step in restoring your home to its original state. Timing matters during an emergency, so our team is available at any time when you need help.

If you have fire damage in your home due to a kitchen, heating or other fire, you can count on us for restoration assistance. Our team is always ready to meet your needs and help you restore your home. Contact us at any time at 770-496-1976 to learn more about our restoration services.

SERVPRO of Stone Mountain/Clarkston is a Trusted Partner for Fire Damage Remediation

6/22/2021 (Permalink)

No one wants to think about what happens after a house fire. But that situation will become a reality for millions of homeowners over the next year, including in our community. If you are dealing with the aftermath of a house fire, our team wants to help you restore your home.

Here’s why people who live here see us as a trusted partner for fire damage remediation and restoration:

We restore things before you replace them. Our team works with you to remediate the damage in a logical, economical way. Our goal is to guide you through the process economically and logically, saving you money on your repairs and your insurance premiums. We’ll make it "Like it never even happened," at all.

We can help with the whole process. Did you know fires can cause water damage? They also cause smoke damage to your home’s walls, upholstery, furniture and curtains. We have the skills and equipment needed to repair these problems.

We’re locally owned and operated. SERVPRO is a national company. But our business is located in Stone Mountain and owned by a resident. That means our teams have access to the resources and training of a growing national company. We bring the advantages of that partnership to the jobs we do in the community.

We’re available to help 247. Fires don’t always happen during regular working hours. Beginning the restoration process is a vital step in restoring your home to its original state. Timing matters during an emergency, so our team is available at any time when you need help.

If you have fire damage in your home due to a kitchen, heating or other fire, you can count on us for restoration assistance. Our team is always ready to meet your needs and help you restore your home. Contact us at any time at 770-496-1976 to learn more about our restoration services.

SERVPRO of Stone Mountain/Clarkston is a Trusted Partner for Fire Damage Remediation

6/22/2021 (Permalink)

No one wants to think about what happens after a house fire. But that situation will become a reality for millions of homeowners over the next year, including in our community. If you are dealing with the aftermath of a house fire, our team wants to help you restore your home.

Here’s why people who live here see us as a trusted partner for fire damage remediation and restoration:

We restore things before you replace them. Our team works with you to remediate the damage in a logical, economical way. Our goal is to guide you through the process economically and logically, saving you money on your repairs and your insurance premiums. We’ll make it "Like it never even happened," at all.

We can help with the whole process. Did you know fires can cause water damage? They also cause smoke damage to your home’s walls, upholstery, furniture and curtains. We have the skills and equipment needed to repair these problems.

We’re locally owned and operated. SERVPRO is a national company. But our business is located in Stone Mountain and owned by a resident. That means our teams have access to the resources and training of a growing national company. We bring the advantages of that partnership to the jobs we do in the community.

We’re available to help 247. Fires don’t always happen during regular working hours. Beginning the restoration process is a vital step in restoring your home to its original state. Timing matters during an emergency, so our team is available at any time when you need help.

If you have fire damage in your home due to a kitchen, heating or other fire, you can count on us for restoration assistance. Our team is always ready to meet your needs and help you restore your home. Contact us at any time at 770-496-1976 to learn more about our restoration services.

Get Certified: SERVPRO Cleaned

6/21/2021 (Permalink)

As recovery from the Covid-19 pandemic continues, families and communities are hoping that “normal” life is on its way back in full, and business owners are hopeful for a full return to economic recovery as well.

But a new challenge for business owners is here: How can you ensure that your business is clean, safe and sanitized, and how can you let returning employees and customers know they’re safe at the same time?

Get Certified: SERVPRO Cleaned

The Certified: SERVPRO Cleaned program gives you both. We’ll sanitize your building with a custom solution that’s proven effective against everything from MRSA to anthrax, and equip you with ways to let your customers know before they ever walk through the door that their health is a priority.

It’s all possible because of the three C’s:

Consult. Your business is uniquely situated, and we know that means it has sanitation and cleaning needs that other area businesses may not have. We’ll work with you to determine the best set of options for you. It helps that SERVPRO of Gwinnett County South is locally owned and operated, so we are already acquainted with many of the intricacies of the greater Atlanta area.

Clean. Once we settle on a sanitation plan, we’ll be hard at work making sure your building is next-level clean. We’ll disinfect your business with exclusive, hospital-grade cleaning methods no one else can offer, and you’ll end up with an extreme level of sanitation that meets or exceeds current CDC standards, is NSF-approved for food safety and is EPA-tested for use around children, elderly individuals and pets. And a Certified: SERVPRO Cleaned program goes past COVID-19 protection—this clean will fight the germs that cause any number of contagious diseases and virus, so your customers and employees can breathe easy and relax inside your store or office.

Certify. Now you can share your good news with everyone by displaying the Certified: SERVPRO Cleaned shield in your front window, on your door, your website and more. This lets returning customers and potential passers-by know that you care about them, because you’ve gone to lengths many business owners haven’t to care for their health and safety.

If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today at 770-496-1976 to get the best team in cleanup and restoration on your side.

SERVPRO of Stone Mountain/Clarkston Severe Storm Tips

6/21/2021 (Permalink)

Because of how regularly severe storms and weather events can occur during the warmer seasons of the year, every single storm should be revered as a possible threat. Every storm has the potential to cause significant damage and pose a serious threat to unprotected people, so before one strikes, make sure you are doing what you can to boost your household safety efforts just in case.

Being aware of what watches and warnings mean, having ample emergency supplies stored and having multiple ways to tune into emergency broadcasts will help you be certain that you are as prepared as possible.

Be Aware of What Watches and Warnings Mean

When severe weather is on the way, local officials will generally issue watches and warnings to keep the public informed about the current conditions, so it is important to know what they mean. A storm watch is issued if conditions are particularly favorable for a storm to develop, but one has yet to occur in the area. A storm warning is more serious, as it means storms have been spotted on the ground and are a threat to the area. During a storm watch, you can simply stay alert, but during a storm warning, you should take cover immediately

Have Ample Emergency Supplies Stored

If a storm is nearby, it is important to seek shelter and stay put until the threat passes—which is why having everything you need at home is so highly recommended. Be sure you have enough food and water packed for everyone in your family in case utilities go out, as well as flashlights and extra batteries so you have a light source. You should also have a “safe zone” in the home—somewhere you can go that is sheltered from external walls as much as possible where you can wait out the worst of the storm.

Have Multiple Ways to Tune Into Emergency Broadcasts

While most of us rely on our smartphones to get information about the weather, this method can have some drawbacks and is not reliable during severe weather. Because cell reception can be spotty during severe storms and electricity is often unreliable, make sure you have multiple ways to get alerts that do not depend on the traditional power grid. A non-electrical weather radio powered by batteries or manually is often a good solution for this.

If your home has been impacted by storm damage, we are here for you. You can contact SERVPRO of Stone Mountain/Clarkston at (770)496-1976 to get a quick response to your home’s damages.

Get Certified: SERVPRO Cleaned

6/21/2021 (Permalink)

As recovery from the Covid-19 pandemic continues, families and communities are hoping that “normal” life is on its way back in full, and business owners are hopeful for a full return to economic recovery as well.

But a new challenge for business owners is here: How can you ensure that your business is clean, safe and sanitized, and how can you let returning employees and customers know they’re safe at the same time?

Get Certified: SERVPRO Cleaned

The Certified: SERVPRO Cleaned program gives you both. We’ll sanitize your building with a custom solution that’s proven effective against everything from MRSA to anthrax, and equip you with ways to let your customers know before they ever walk through the door that their health is a priority.

It’s all possible because of the three C’s:

Consult. Your business is uniquely situated, and we know that means it has sanitation and cleaning needs that other area businesses may not have. We’ll work with you to determine the best set of options for you. It helps that SERVPRO of Gwinnett County South is locally owned and operated, so we are already acquainted with many of the intricacies of the greater Atlanta area.

Clean. Once we settle on a sanitation plan, we’ll be hard at work making sure your building is next-level clean. We’ll disinfect your business with exclusive, hospital-grade cleaning methods no one else can offer, and you’ll end up with an extreme level of sanitation that meets or exceeds current CDC standards, is NSF-approved for food safety and is EPA-tested for use around children, elderly individuals and pets. And a Certified: SERVPRO Cleaned program goes past COVID-19 protection—this clean will fight the germs that cause any number of contagious diseases and virus, so your customers and employees can breathe easy and relax inside your store or office.

Certify. Now you can share your good news with everyone by displaying the Certified: SERVPRO Cleaned shield in your front window, on your door, your website and more. This lets returning customers and potential passers-by know that you care about them, because you’ve gone to lengths many business owners haven’t to care for their health and safety.

If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today at 770-496-1976 to get the best team in cleanup and restoration on your side.

SERVPRO of Stone Mountain/Clarkston Severe Storm Tips

6/21/2021 (Permalink)

Because of how regularly severe storms and weather events can occur during the warmer seasons of the year, every single storm should be revered as a possible threat. Every storm has the potential to cause significant damage and pose a serious threat to unprotected people, so before one strikes, make sure you are doing what you can to boost your household safety efforts just in case.

Being aware of what watches and warnings mean, having ample emergency supplies stored and having multiple ways to tune into emergency broadcasts will help you be certain that you are as prepared as possible.

Be Aware of What Watches and Warnings Mean

When severe weather is on the way, local officials will generally issue watches and warnings to keep the public informed about the current conditions, so it is important to know what they mean. A storm watch is issued if conditions are particularly favorable for a storm to develop, but one has yet to occur in the area. A storm warning is more serious, as it means storms have been spotted on the ground and are a threat to the area. During a storm watch, you can simply stay alert, but during a storm warning, you should take cover immediately

Have Ample Emergency Supplies Stored

If a storm is nearby, it is important to seek shelter and stay put until the threat passes—which is why having everything you need at home is so highly recommended. Be sure you have enough food and water packed for everyone in your family in case utilities go out, as well as flashlights and extra batteries so you have a light source. You should also have a “safe zone” in the home—somewhere you can go that is sheltered from external walls as much as possible where you can wait out the worst of the storm.

Have Multiple Ways to Tune Into Emergency Broadcasts

While most of us rely on our smartphones to get information about the weather, this method can have some drawbacks and is not reliable during severe weather. Because cell reception can be spotty during severe storms and electricity is often unreliable, make sure you have multiple ways to get alerts that do not depend on the traditional power grid. A non-electrical weather radio powered by batteries or manually is often a good solution for this.

If your home has been impacted by storm damage, we are here for you. You can contact SERVPRO of Stone Mountain/Clarkston at (770)496-1976 to get a quick response to your home’s damages.

Get Certified: SERVPRO Cleaned

6/21/2021 (Permalink)

As recovery from the Covid-19 pandemic continues, families and communities are hoping that “normal” life is on its way back in full, and business owners are hopeful for a full return to economic recovery as well.

But a new challenge for business owners is here: How can you ensure that your business is clean, safe and sanitized, and how can you let returning employees and customers know they’re safe at the same time?

Get Certified: SERVPRO Cleaned

The Certified: SERVPRO Cleaned program gives you both. We’ll sanitize your building with a custom solution that’s proven effective against everything from MRSA to anthrax, and equip you with ways to let your customers know before they ever walk through the door that their health is a priority.

It’s all possible because of the three C’s:

Consult. Your business is uniquely situated, and we know that means it has sanitation and cleaning needs that other area businesses may not have. We’ll work with you to determine the best set of options for you. It helps that SERVPRO of Gwinnett County South is locally owned and operated, so we are already acquainted with many of the intricacies of the greater Atlanta area.

Clean. Once we settle on a sanitation plan, we’ll be hard at work making sure your building is next-level clean. We’ll disinfect your business with exclusive, hospital-grade cleaning methods no one else can offer, and you’ll end up with an extreme level of sanitation that meets or exceeds current CDC standards, is NSF-approved for food safety and is EPA-tested for use around children, elderly individuals and pets. And a Certified: SERVPRO Cleaned program goes past COVID-19 protection—this clean will fight the germs that cause any number of contagious diseases and virus, so your customers and employees can breathe easy and relax inside your store or office.

Certify. Now you can share your good news with everyone by displaying the Certified: SERVPRO Cleaned shield in your front window, on your door, your website and more. This lets returning customers and potential passers-by know that you care about them, because you’ve gone to lengths many business owners haven’t to care for their health and safety.

If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today at 770-496-1976 to get the best team in cleanup and restoration on your side.

SERVPRO of Stone Mountain/Clarkston Severe Storm Tips

6/21/2021 (Permalink)

Because of how regularly severe storms and weather events can occur during the warmer seasons of the year, every single storm should be revered as a possible threat. Every storm has the potential to cause significant damage and pose a serious threat to unprotected people, so before one strikes, make sure you are doing what you can to boost your household safety efforts just in case.

Being aware of what watches and warnings mean, having ample emergency supplies stored and having multiple ways to tune into emergency broadcasts will help you be certain that you are as prepared as possible.

Be Aware of What Watches and Warnings Mean

When severe weather is on the way, local officials will generally issue watches and warnings to keep the public informed about the current conditions, so it is important to know what they mean. A storm watch is issued if conditions are particularly favorable for a storm to develop, but one has yet to occur in the area. A storm warning is more serious, as it means storms have been spotted on the ground and are a threat to the area. During a storm watch, you can simply stay alert, but during a storm warning, you should take cover immediately

Have Ample Emergency Supplies Stored

If a storm is nearby, it is important to seek shelter and stay put until the threat passes—which is why having everything you need at home is so highly recommended. Be sure you have enough food and water packed for everyone in your family in case utilities go out, as well as flashlights and extra batteries so you have a light source. You should also have a “safe zone” in the home—somewhere you can go that is sheltered from external walls as much as possible where you can wait out the worst of the storm.

Have Multiple Ways to Tune Into Emergency Broadcasts

While most of us rely on our smartphones to get information about the weather, this method can have some drawbacks and is not reliable during severe weather. Because cell reception can be spotty during severe storms and electricity is often unreliable, make sure you have multiple ways to get alerts that do not depend on the traditional power grid. A non-electrical weather radio powered by batteries or manually is often a good solution for this.

If your home has been impacted by storm damage, we are here for you. You can contact SERVPRO of Stone Mountain/Clarkston at (770)496-1976 to get a quick response to your home’s damages.

Summer Fireworks - Remember these Safety Tips

6/18/2021 (Permalink)

Fireworks are a great way to help celebrate the summer holidays. Keep these safety tips in mind before lighting up your celebration. Remember fireworks injure 10,000 people per year, so keep your family safe.

  • Always have adult supervision
  • Keep fireworks away from children. Sparklers can burn up to 1200 degrees
  • Always wear eye protection
  • Never light fireworks indoor or near grassy areas
  • Obey local laws regarding fireworks
  • Alcohol and fireworks do not mix
  • Follow label instructions
  • Never point or throw fireworks at another person
  • Always have an bucket or water or hose near by
  • Never carry fireworks in your pocket
  • Never shoot fireworks in metal or glass containers
  • Light one firework at a time
  • Never attempt to re-light a firework
  • Never have any portion of your body over the firework
  • Don’t experiment with homemade fireworks
  • Buy only fireworks from a legal source
  • Keep your pets indoors and away from fireworks

Unfortunately, accidents happen. In case of fire or water damage call SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We are available 24/7 to help!

Summer Fireworks - Remember these Safety Tips

6/18/2021 (Permalink)

Fireworks are a great way to help celebrate the summer holidays. Keep these safety tips in mind before lighting up your celebration. Remember fireworks injure 10,000 people per year, so keep your family safe.

  • Always have adult supervision
  • Keep fireworks away from children. Sparklers can burn up to 1200 degrees
  • Always wear eye protection
  • Never light fireworks indoor or near grassy areas
  • Obey local laws regarding fireworks
  • Alcohol and fireworks do not mix
  • Follow label instructions
  • Never point or throw fireworks at another person
  • Always have an bucket or water or hose near by
  • Never carry fireworks in your pocket
  • Never shoot fireworks in metal or glass containers
  • Light one firework at a time
  • Never attempt to re-light a firework
  • Never have any portion of your body over the firework
  • Don’t experiment with homemade fireworks
  • Buy only fireworks from a legal source
  • Keep your pets indoors and away from fireworks

Unfortunately, accidents happen. In case of fire or water damage call SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We are available 24/7 to help!

Summer Fireworks - Remember these Safety Tips

6/18/2021 (Permalink)

Fireworks are a great way to help celebrate the summer holidays. Keep these safety tips in mind before lighting up your celebration. Remember fireworks injure 10,000 people per year, so keep your family safe.

  • Always have adult supervision
  • Keep fireworks away from children. Sparklers can burn up to 1200 degrees
  • Always wear eye protection
  • Never light fireworks indoor or near grassy areas
  • Obey local laws regarding fireworks
  • Alcohol and fireworks do not mix
  • Follow label instructions
  • Never point or throw fireworks at another person
  • Always have an bucket or water or hose near by
  • Never carry fireworks in your pocket
  • Never shoot fireworks in metal or glass containers
  • Light one firework at a time
  • Never attempt to re-light a firework
  • Never have any portion of your body over the firework
  • Don’t experiment with homemade fireworks
  • Buy only fireworks from a legal source
  • Keep your pets indoors and away from fireworks

Unfortunately, accidents happen. In case of fire or water damage call SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We are available 24/7 to help!

Trusted by Your Insurance Agent!

6/11/2021 (Permalink)

SERVPRO blends customer service with accountability! They understand your responsibility to provide results to your shareholders and clients. SERVPRO is uniquely qualified to help when disaster strikes, making you their "hero" in their times of need. 

We are here to make you look good.

There are many ways to ensure success as an insurance agent. Having a strong office staff, a company who pays claims in an ethical and timely manner, advertising, being involved in your community, and maintaining a positive relationship with your clients are just a few. SERVPRO knows how critical it is that every job goes as smooth as possible, ensuring your clients trust you time and time again when they need help. Our teams are trained to reduce the lost time and mitigate the damages as quickly as possible. Whether it’s fire, water, mold or any other cleanup; we are here to help, 24 hours a day. 

Our team members are available for direct cellular calls 7 days a week, 24 hours a day. You earn your client’s loyalty by providing timely solutions. You provide help in a time of need. Instead of offering a call center solution, our team members are available to take the call on their business line! We will personally call your client back, offer a listening ear, and take away some of the fear they are experiencing.

Having a relationship with SERVPRO and our team of highly trained professionals has many benefits. We will ensure help arrives quickly (following our 1-4-8 time commitment), and our production team will help your clients regain control of their lives by treating them with respect, courteousness and working hard to get the job done correctly the first time. There are no unwelcome surprises with SERVPRO. Calling direct reduces wait times. The faster SERPVRO's team can arrive onsite to perform the cleanup, the better the results. 

That’s the SERVPRO difference. Contact us at the SERVPRO® of Stone Mountain/Clarkston at 770-496-1976. We are always here to help!.

Commercial Water Damage

6/11/2021 (Permalink)

Commercial Water Damage Restoration

Water damage to your commercial building can be as simple as outside flood water entering the front lobby of your building or as complex as a fire sprinkler discharging on the tenth floor of an office building.  We have extensive experience on all different types and sizes of commercial water losses in the greater Atlanta area.

Developing a Plan

As soon as we arrive onsite our number one priority is learning your main priority.  After all, nobody knows your business better than you do!  Our technicians understand that you need to have your business up and running as soon as possible.  We also understand that as a business owner or manager you are having to deal with dozens of needs during a crisis: employees, inventory, technology, customers.  We need to understand your priority so that we can develop a plan that works for your business.

Large Loss Response Team

SERVPRO of Stone Mountain / Clarkston is a qualified Large Loss Response Team (LLRT).  Being named an LLRT team member means that we have been vetted for having the resources and experience to handle large commercial losses.  So when an emergency situation arises in your business, give us a call and we will be on our way with the help you need!

As a Business Owner, Know the Dangers of Natural Disasters

6/11/2021 (Permalink)

As you work to build your business into a successful one, there are many things to be concerned with along the way—however, many business owners fail to be concerned with the dangers of natural disasters and the impact they can have.

Many businesses struggle to reopen in the aftermath of an emergency, but through careful planning and preparation, you can reduce the likelihood of this impacting you.

Safety is always the main concern in regard to disasters, which is why it is wise to plan for keeping your staff safe during emergency scenarios before anything else. Once that is settled, you can begin to think through the recovery steps and what actions you should take in order to get your doors reopened as quickly as possible.

Planning Out the Recovery Steps if Your Business Is Hit By a Disaster

Check with your insurance and restoration companies first. What is considered covered damage to your business after a disaster varies based on your insurance policy, so getting in touch with them quickly is wise to determine the next steps. Afterward, contact your restoration company to get your damage taken care of quickly. In many cases, a commercial restoration company can also work with your insurance on your behalf.

Make customers aware of your plans for reopening. It is important to let your customers know what is happening in the wake of a disaster, whether it is through signage or social media. It is also smart to come up with creative ways that people can still show their support while you are closed, whether it be through online purchases, gift cards or some other avenue that can provide your business with income even while you work to recover.

See what disaster assistance you qualify for. After an event has been declared a disaster, many resources open up to business owners to apply for. The Small Business Administration offers commercial loans for this very reason, which can be used to cover multiple costs and are provided with flexible terms and repayment options to provide the maximum value.

If your business has been damaged due to a disaster, we’re here to help. Contact us at 770-496-1976 any hour to report your damage or to learn more about our commercial restoration services.

Be Prepared for a Commercial Flood

6/11/2021 (Permalink)

Preparing for a flood is one of the smartest things that a business owner can do, even if they are not in an area typically prone to flooding. Statistically, 90% of natural disasters involve flooding and commonly impact areas that are not usual flooding targets.

Increasing your emergency preparedness by planning for a flood is a great idea not only for the safety of yourself and your staff but also for the continuity of your business. By planning in advance and preserving documentation, you can be more prepared to reopen after the flooding passes.

How to Prepare

It is not uncommon for business owners to not know where to start on flood preparations, but thankfully there are many resources out there. Some things to do include:

  • Use the FEMA Flood Map and locate your building in order to determine any geographical risks you might face.
  • Place copies of important documents in a secure location you will be able to access following a flood.
  • Educate employees on your official flooding action procedures, which will ensure everyone knows what their role is in a flood scenario.
  • Identify evacuation routes from various locations around the building and host regular drills.
  • Consider the idea of adding flood insurance to your business policy.
  • Store non-perishable food and water in case you face wait times for emergency personnel to arrive.
  • Raise up any valuable electronics out of the water’s path.

How to Decide What Documents to Copy

When it comes to copying documents, it is better to have anything you think you might need instead of failing to remember something. Some important things to include are:

  • An outline of your business continuity tasks
  • Means of contact for any staff members and third-party services you may need to contact
  • Your insurance agent’s contact information
  • Detailed steps for recovering computer files that have been backed up
  • Financial documents such as bank account information

If your business has experienced a flood, we are always here to help. Call us at 770-496-1976 to get our team of professionals to your business quickly so you can get back on track.

Water Damage in Your Home

6/11/2021 (Permalink)

Water damage is an increasingly common problem, but did you know that one of the most common causes of water leaks comes from right inside the home?

Appliances such as refrigerators, dishwashers and washing machines utilize large volumes of water each day, leading to water damage that often remains hidden for a while before homeowners are ever made aware. Fortunately, we’ve got the guide to help you check and prevent leaks from getting out of hand.

Common Appliances That Lead to Water Damage

Hot Water Heater
Hot water heaters are typically designed to last for up to 15 years, but leaks can begin much earlier. Because of their design, faulty materials or installation can cause the heater’s elements to break down over time. Staying aware of how it’s operating and replacing on schedule is important for prevention.

Refrigerator
The most common type of water line that runs to a refrigerator is a kind made of bendable plastic, which is a material prone to tears and sealant issues. Because of this, hidden leaks can arise. Due to the fact that refrigerators are rarely moved, these leaks can go on for a long time before homeowners are aware. Regular inspections are the best prevention method.

Dishwasher
Along the same vein, dishwashers are typically only moved when they need replacement, which can reveal water damage years in the making. Make a point to check behind yours often, especially because there are many situations where water damage is not covered by insurance and it is better to catch it early to avoid serious issues.

Washing Machine
Washing machines are one of the most common places for homeowners to get leaks. They are so prone to them that experts recommend checking their hoses for leaks once a month at minimum. The hoses should also be replaced every five years regardless of if they have visible aging.

Air Conditioner
HVAC units commonly create condensation, and as long as they are draining properly, there is no cause for concern. Unfortunately, once an issue arises with this system, water can become backlogged in and around the unit and cause damage. Keeping up with your recommended maintenance is the best prevention method, as well as checking the unit for anything amiss.

If your home has been impacted by water damage or you’d like to put a plan in place in case it happens to you, contact us at 770-496-1976 to learn how we can help.

A Water Loss Can Easily Turn into Mold

6/11/2021 (Permalink)

One of the most important things about water damage is to treat it quickly. Whether you have sustained a busted pipe or something more serious, if the water damage reached your carpets and was not treated professionally, you still have damage happening right beneath your feet. Mold is growing in your carpets, and you need to take care of it. As Soon As Possible.

Mold can start within 24-48 hours of the time of loss in the right environment and conditions. Your home offers a constant food supply to the mold spores. Mold spores feed on wood, drywall, insulation, paper and anything it can get attached on. After a day or more, the mold starts colonizing, creating those big black stains we all know from photos (or from our home, if luck wasn't on our side).

Mold Is Dangerous, Even When Hidden

In most cases, mold will be discovered after it colonizes, and by then its growth is rapid. If you suspect you have mold, you should call a mold expert to check it out. Whether it's a water damage certified technician, a home inspector or an industrial hygienist. The mold usually grows where water damage hit, or where high humidity is found. If water leaked on your carpet - that's where the mold will start growing.

To protect your carpets from mold after they're flooded by water, you should follow the steps below. If it already happened, and you missed one of the steps, you should check your carpets for dark stains or moldy smell. You don't want mold growing under your carpets, in your floors and all around your home.

Steps to prevent mold after water damage:

  1. Stop the water source - first thing first. Stop the water from flowing in and get them out of your home. If it's a leaky pipe or a broken appliance, close the water main. If it's the roof, try and see if you can get a roofing company to come for an emergency service and close the gap. Once you've stopped the water from coming, you need to get it out.
  2. Extract the water - to prevent further damage and minimize long term effects, it's important to get the water out. If it's a small amount, you can blot it out or use a mop to absorb it (if on the floor and not carpets). If it's a large amount, get a water mitigation company like SERVPRO of Stone Mountain/Clarkston to help you with it.
  3. Get it Dry – Fast! - If you have fans, or you know where you can rent drying fans - go for it. If you need some help with drying your home, we'd be glad to help as well. Call us and let us know what you need. It's important to have the property dried as fast as you can to avoid mold growth, as well as the water being absorbed in carpets, floors, rugs or other items. It's also recommended to use dehumidifiers to lower the humidity in the affected area, especially if you can't air it out properly.
  4. Steam clean everything you can - carpets, rugs, flooring, furniture - if it had water get to it you want it professionally cleaned right now, before the mold gets comfortable and colonizes. Once the mold sets in, that item is probably lost and will need to be replaced.
  5. Sanitize the affected area - if you hired a professional damage restoration company, they'll do it as part of the water mitigation process. If you didn't, and decided to solve the issue yourself, you should clean anything that met the water.

WE WILL MAKE SURE THE MOLD IS GONE

If you still feel like your clean-up wasn't enough, or you feel there is mold hiding somewhere - contact us at SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We'd be more than happy to pay you a visit and provide a professional opinion on the matter.

Remember, it's very dangerous to have mold in your home - mold can have very serious side effects on you and your health. Get your mold remediated as soon as you can.

Trusted by Your Insurance Agent!

6/11/2021 (Permalink)

SERVPRO blends customer service with accountability! They understand your responsibility to provide results to your shareholders and clients. SERVPRO is uniquely qualified to help when disaster strikes, making you their "hero" in their times of need. 

We are here to make you look good.

There are many ways to ensure success as an insurance agent. Having a strong office staff, a company who pays claims in an ethical and timely manner, advertising, being involved in your community, and maintaining a positive relationship with your clients are just a few. SERVPRO knows how critical it is that every job goes as smooth as possible, ensuring your clients trust you time and time again when they need help. Our teams are trained to reduce the lost time and mitigate the damages as quickly as possible. Whether it’s fire, water, mold or any other cleanup; we are here to help, 24 hours a day. 

Our team members are available for direct cellular calls 7 days a week, 24 hours a day. You earn your client’s loyalty by providing timely solutions. You provide help in a time of need. Instead of offering a call center solution, our team members are available to take the call on their business line! We will personally call your client back, offer a listening ear, and take away some of the fear they are experiencing.

Having a relationship with SERVPRO and our team of highly trained professionals has many benefits. We will ensure help arrives quickly (following our 1-4-8 time commitment), and our production team will help your clients regain control of their lives by treating them with respect, courteousness and working hard to get the job done correctly the first time. There are no unwelcome surprises with SERVPRO. Calling direct reduces wait times. The faster SERPVRO's team can arrive onsite to perform the cleanup, the better the results. 

That’s the SERVPRO difference. Contact us at the SERVPRO® of Stone Mountain/Clarkston at 770-496-1976. We are always here to help!.

Commercial Water Damage

6/11/2021 (Permalink)

Commercial Water Damage Restoration

Water damage to your commercial building can be as simple as outside flood water entering the front lobby of your building or as complex as a fire sprinkler discharging on the tenth floor of an office building.  We have extensive experience on all different types and sizes of commercial water losses in the greater Atlanta area.

Developing a Plan

As soon as we arrive onsite our number one priority is learning your main priority.  After all, nobody knows your business better than you do!  Our technicians understand that you need to have your business up and running as soon as possible.  We also understand that as a business owner or manager you are having to deal with dozens of needs during a crisis: employees, inventory, technology, customers.  We need to understand your priority so that we can develop a plan that works for your business.

Large Loss Response Team

SERVPRO of Stone Mountain / Clarkston is a qualified Large Loss Response Team (LLRT).  Being named an LLRT team member means that we have been vetted for having the resources and experience to handle large commercial losses.  So when an emergency situation arises in your business, give us a call and we will be on our way with the help you need!

As a Business Owner, Know the Dangers of Natural Disasters

6/11/2021 (Permalink)

As you work to build your business into a successful one, there are many things to be concerned with along the way—however, many business owners fail to be concerned with the dangers of natural disasters and the impact they can have.

Many businesses struggle to reopen in the aftermath of an emergency, but through careful planning and preparation, you can reduce the likelihood of this impacting you.

Safety is always the main concern in regard to disasters, which is why it is wise to plan for keeping your staff safe during emergency scenarios before anything else. Once that is settled, you can begin to think through the recovery steps and what actions you should take in order to get your doors reopened as quickly as possible.

Planning Out the Recovery Steps if Your Business Is Hit By a Disaster

Check with your insurance and restoration companies first. What is considered covered damage to your business after a disaster varies based on your insurance policy, so getting in touch with them quickly is wise to determine the next steps. Afterward, contact your restoration company to get your damage taken care of quickly. In many cases, a commercial restoration company can also work with your insurance on your behalf.

Make customers aware of your plans for reopening. It is important to let your customers know what is happening in the wake of a disaster, whether it is through signage or social media. It is also smart to come up with creative ways that people can still show their support while you are closed, whether it be through online purchases, gift cards or some other avenue that can provide your business with income even while you work to recover.

See what disaster assistance you qualify for. After an event has been declared a disaster, many resources open up to business owners to apply for. The Small Business Administration offers commercial loans for this very reason, which can be used to cover multiple costs and are provided with flexible terms and repayment options to provide the maximum value.

If your business has been damaged due to a disaster, we’re here to help. Contact us at 770-496-1976 any hour to report your damage or to learn more about our commercial restoration services.

Be Prepared for a Commercial Flood

6/11/2021 (Permalink)

Preparing for a flood is one of the smartest things that a business owner can do, even if they are not in an area typically prone to flooding. Statistically, 90% of natural disasters involve flooding and commonly impact areas that are not usual flooding targets.

Increasing your emergency preparedness by planning for a flood is a great idea not only for the safety of yourself and your staff but also for the continuity of your business. By planning in advance and preserving documentation, you can be more prepared to reopen after the flooding passes.

How to Prepare

It is not uncommon for business owners to not know where to start on flood preparations, but thankfully there are many resources out there. Some things to do include:

  • Use the FEMA Flood Map and locate your building in order to determine any geographical risks you might face.
  • Place copies of important documents in a secure location you will be able to access following a flood.
  • Educate employees on your official flooding action procedures, which will ensure everyone knows what their role is in a flood scenario.
  • Identify evacuation routes from various locations around the building and host regular drills.
  • Consider the idea of adding flood insurance to your business policy.
  • Store non-perishable food and water in case you face wait times for emergency personnel to arrive.
  • Raise up any valuable electronics out of the water’s path.

How to Decide What Documents to Copy

When it comes to copying documents, it is better to have anything you think you might need instead of failing to remember something. Some important things to include are:

  • An outline of your business continuity tasks
  • Means of contact for any staff members and third-party services you may need to contact
  • Your insurance agent’s contact information
  • Detailed steps for recovering computer files that have been backed up
  • Financial documents such as bank account information

If your business has experienced a flood, we are always here to help. Call us at 770-496-1976 to get our team of professionals to your business quickly so you can get back on track.

Water Damage in Your Home

6/11/2021 (Permalink)

Water damage is an increasingly common problem, but did you know that one of the most common causes of water leaks comes from right inside the home?

Appliances such as refrigerators, dishwashers and washing machines utilize large volumes of water each day, leading to water damage that often remains hidden for a while before homeowners are ever made aware. Fortunately, we’ve got the guide to help you check and prevent leaks from getting out of hand.

Common Appliances That Lead to Water Damage

Hot Water Heater
Hot water heaters are typically designed to last for up to 15 years, but leaks can begin much earlier. Because of their design, faulty materials or installation can cause the heater’s elements to break down over time. Staying aware of how it’s operating and replacing on schedule is important for prevention.

Refrigerator
The most common type of water line that runs to a refrigerator is a kind made of bendable plastic, which is a material prone to tears and sealant issues. Because of this, hidden leaks can arise. Due to the fact that refrigerators are rarely moved, these leaks can go on for a long time before homeowners are aware. Regular inspections are the best prevention method.

Dishwasher
Along the same vein, dishwashers are typically only moved when they need replacement, which can reveal water damage years in the making. Make a point to check behind yours often, especially because there are many situations where water damage is not covered by insurance and it is better to catch it early to avoid serious issues.

Washing Machine
Washing machines are one of the most common places for homeowners to get leaks. They are so prone to them that experts recommend checking their hoses for leaks once a month at minimum. The hoses should also be replaced every five years regardless of if they have visible aging.

Air Conditioner
HVAC units commonly create condensation, and as long as they are draining properly, there is no cause for concern. Unfortunately, once an issue arises with this system, water can become backlogged in and around the unit and cause damage. Keeping up with your recommended maintenance is the best prevention method, as well as checking the unit for anything amiss.

If your home has been impacted by water damage or you’d like to put a plan in place in case it happens to you, contact us at 770-496-1976 to learn how we can help.

A Water Loss Can Easily Turn into Mold

6/11/2021 (Permalink)

One of the most important things about water damage is to treat it quickly. Whether you have sustained a busted pipe or something more serious, if the water damage reached your carpets and was not treated professionally, you still have damage happening right beneath your feet. Mold is growing in your carpets, and you need to take care of it. As Soon As Possible.

Mold can start within 24-48 hours of the time of loss in the right environment and conditions. Your home offers a constant food supply to the mold spores. Mold spores feed on wood, drywall, insulation, paper and anything it can get attached on. After a day or more, the mold starts colonizing, creating those big black stains we all know from photos (or from our home, if luck wasn't on our side).

Mold Is Dangerous, Even When Hidden

In most cases, mold will be discovered after it colonizes, and by then its growth is rapid. If you suspect you have mold, you should call a mold expert to check it out. Whether it's a water damage certified technician, a home inspector or an industrial hygienist. The mold usually grows where water damage hit, or where high humidity is found. If water leaked on your carpet - that's where the mold will start growing.

To protect your carpets from mold after they're flooded by water, you should follow the steps below. If it already happened, and you missed one of the steps, you should check your carpets for dark stains or moldy smell. You don't want mold growing under your carpets, in your floors and all around your home.

Steps to prevent mold after water damage:

  1. Stop the water source - first thing first. Stop the water from flowing in and get them out of your home. If it's a leaky pipe or a broken appliance, close the water main. If it's the roof, try and see if you can get a roofing company to come for an emergency service and close the gap. Once you've stopped the water from coming, you need to get it out.
  2. Extract the water - to prevent further damage and minimize long term effects, it's important to get the water out. If it's a small amount, you can blot it out or use a mop to absorb it (if on the floor and not carpets). If it's a large amount, get a water mitigation company like SERVPRO of Stone Mountain/Clarkston to help you with it.
  3. Get it Dry – Fast! - If you have fans, or you know where you can rent drying fans - go for it. If you need some help with drying your home, we'd be glad to help as well. Call us and let us know what you need. It's important to have the property dried as fast as you can to avoid mold growth, as well as the water being absorbed in carpets, floors, rugs or other items. It's also recommended to use dehumidifiers to lower the humidity in the affected area, especially if you can't air it out properly.
  4. Steam clean everything you can - carpets, rugs, flooring, furniture - if it had water get to it you want it professionally cleaned right now, before the mold gets comfortable and colonizes. Once the mold sets in, that item is probably lost and will need to be replaced.
  5. Sanitize the affected area - if you hired a professional damage restoration company, they'll do it as part of the water mitigation process. If you didn't, and decided to solve the issue yourself, you should clean anything that met the water.

WE WILL MAKE SURE THE MOLD IS GONE

If you still feel like your clean-up wasn't enough, or you feel there is mold hiding somewhere - contact us at SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We'd be more than happy to pay you a visit and provide a professional opinion on the matter.

Remember, it's very dangerous to have mold in your home - mold can have very serious side effects on you and your health. Get your mold remediated as soon as you can.

Trusted by Your Insurance Agent!

6/11/2021 (Permalink)

SERVPRO blends customer service with accountability! They understand your responsibility to provide results to your shareholders and clients. SERVPRO is uniquely qualified to help when disaster strikes, making you their "hero" in their times of need. 

We are here to make you look good.

There are many ways to ensure success as an insurance agent. Having a strong office staff, a company who pays claims in an ethical and timely manner, advertising, being involved in your community, and maintaining a positive relationship with your clients are just a few. SERVPRO knows how critical it is that every job goes as smooth as possible, ensuring your clients trust you time and time again when they need help. Our teams are trained to reduce the lost time and mitigate the damages as quickly as possible. Whether it’s fire, water, mold or any other cleanup; we are here to help, 24 hours a day. 

Our team members are available for direct cellular calls 7 days a week, 24 hours a day. You earn your client’s loyalty by providing timely solutions. You provide help in a time of need. Instead of offering a call center solution, our team members are available to take the call on their business line! We will personally call your client back, offer a listening ear, and take away some of the fear they are experiencing.

Having a relationship with SERVPRO and our team of highly trained professionals has many benefits. We will ensure help arrives quickly (following our 1-4-8 time commitment), and our production team will help your clients regain control of their lives by treating them with respect, courteousness and working hard to get the job done correctly the first time. There are no unwelcome surprises with SERVPRO. Calling direct reduces wait times. The faster SERPVRO's team can arrive onsite to perform the cleanup, the better the results. 

That’s the SERVPRO difference. Contact us at the SERVPRO® of Stone Mountain/Clarkston at 770-496-1976. We are always here to help!.

Commercial Water Damage

6/11/2021 (Permalink)

Commercial Water Damage Restoration

Water damage to your commercial building can be as simple as outside flood water entering the front lobby of your building or as complex as a fire sprinkler discharging on the tenth floor of an office building.  We have extensive experience on all different types and sizes of commercial water losses in the greater Atlanta area.

Developing a Plan

As soon as we arrive onsite our number one priority is learning your main priority.  After all, nobody knows your business better than you do!  Our technicians understand that you need to have your business up and running as soon as possible.  We also understand that as a business owner or manager you are having to deal with dozens of needs during a crisis: employees, inventory, technology, customers.  We need to understand your priority so that we can develop a plan that works for your business.

Large Loss Response Team

SERVPRO of Stone Mountain / Clarkston is a qualified Large Loss Response Team (LLRT).  Being named an LLRT team member means that we have been vetted for having the resources and experience to handle large commercial losses.  So when an emergency situation arises in your business, give us a call and we will be on our way with the help you need!

As a Business Owner, Know the Dangers of Natural Disasters

6/11/2021 (Permalink)

As you work to build your business into a successful one, there are many things to be concerned with along the way—however, many business owners fail to be concerned with the dangers of natural disasters and the impact they can have.

Many businesses struggle to reopen in the aftermath of an emergency, but through careful planning and preparation, you can reduce the likelihood of this impacting you.

Safety is always the main concern in regard to disasters, which is why it is wise to plan for keeping your staff safe during emergency scenarios before anything else. Once that is settled, you can begin to think through the recovery steps and what actions you should take in order to get your doors reopened as quickly as possible.

Planning Out the Recovery Steps if Your Business Is Hit By a Disaster

Check with your insurance and restoration companies first. What is considered covered damage to your business after a disaster varies based on your insurance policy, so getting in touch with them quickly is wise to determine the next steps. Afterward, contact your restoration company to get your damage taken care of quickly. In many cases, a commercial restoration company can also work with your insurance on your behalf.

Make customers aware of your plans for reopening. It is important to let your customers know what is happening in the wake of a disaster, whether it is through signage or social media. It is also smart to come up with creative ways that people can still show their support while you are closed, whether it be through online purchases, gift cards or some other avenue that can provide your business with income even while you work to recover.

See what disaster assistance you qualify for. After an event has been declared a disaster, many resources open up to business owners to apply for. The Small Business Administration offers commercial loans for this very reason, which can be used to cover multiple costs and are provided with flexible terms and repayment options to provide the maximum value.

If your business has been damaged due to a disaster, we’re here to help. Contact us at 770-496-1976 any hour to report your damage or to learn more about our commercial restoration services.

Be Prepared for a Commercial Flood

6/11/2021 (Permalink)

Preparing for a flood is one of the smartest things that a business owner can do, even if they are not in an area typically prone to flooding. Statistically, 90% of natural disasters involve flooding and commonly impact areas that are not usual flooding targets.

Increasing your emergency preparedness by planning for a flood is a great idea not only for the safety of yourself and your staff but also for the continuity of your business. By planning in advance and preserving documentation, you can be more prepared to reopen after the flooding passes.

How to Prepare

It is not uncommon for business owners to not know where to start on flood preparations, but thankfully there are many resources out there. Some things to do include:

  • Use the FEMA Flood Map and locate your building in order to determine any geographical risks you might face.
  • Place copies of important documents in a secure location you will be able to access following a flood.
  • Educate employees on your official flooding action procedures, which will ensure everyone knows what their role is in a flood scenario.
  • Identify evacuation routes from various locations around the building and host regular drills.
  • Consider the idea of adding flood insurance to your business policy.
  • Store non-perishable food and water in case you face wait times for emergency personnel to arrive.
  • Raise up any valuable electronics out of the water’s path.

How to Decide What Documents to Copy

When it comes to copying documents, it is better to have anything you think you might need instead of failing to remember something. Some important things to include are:

  • An outline of your business continuity tasks
  • Means of contact for any staff members and third-party services you may need to contact
  • Your insurance agent’s contact information
  • Detailed steps for recovering computer files that have been backed up
  • Financial documents such as bank account information

If your business has experienced a flood, we are always here to help. Call us at 770-496-1976 to get our team of professionals to your business quickly so you can get back on track.

Water Damage in Your Home

6/11/2021 (Permalink)

Water damage is an increasingly common problem, but did you know that one of the most common causes of water leaks comes from right inside the home?

Appliances such as refrigerators, dishwashers and washing machines utilize large volumes of water each day, leading to water damage that often remains hidden for a while before homeowners are ever made aware. Fortunately, we’ve got the guide to help you check and prevent leaks from getting out of hand.

Common Appliances That Lead to Water Damage

Hot Water Heater
Hot water heaters are typically designed to last for up to 15 years, but leaks can begin much earlier. Because of their design, faulty materials or installation can cause the heater’s elements to break down over time. Staying aware of how it’s operating and replacing on schedule is important for prevention.

Refrigerator
The most common type of water line that runs to a refrigerator is a kind made of bendable plastic, which is a material prone to tears and sealant issues. Because of this, hidden leaks can arise. Due to the fact that refrigerators are rarely moved, these leaks can go on for a long time before homeowners are aware. Regular inspections are the best prevention method.

Dishwasher
Along the same vein, dishwashers are typically only moved when they need replacement, which can reveal water damage years in the making. Make a point to check behind yours often, especially because there are many situations where water damage is not covered by insurance and it is better to catch it early to avoid serious issues.

Washing Machine
Washing machines are one of the most common places for homeowners to get leaks. They are so prone to them that experts recommend checking their hoses for leaks once a month at minimum. The hoses should also be replaced every five years regardless of if they have visible aging.

Air Conditioner
HVAC units commonly create condensation, and as long as they are draining properly, there is no cause for concern. Unfortunately, once an issue arises with this system, water can become backlogged in and around the unit and cause damage. Keeping up with your recommended maintenance is the best prevention method, as well as checking the unit for anything amiss.

If your home has been impacted by water damage or you’d like to put a plan in place in case it happens to you, contact us at 770-496-1976 to learn how we can help.

A Water Loss Can Easily Turn into Mold

6/11/2021 (Permalink)

One of the most important things about water damage is to treat it quickly. Whether you have sustained a busted pipe or something more serious, if the water damage reached your carpets and was not treated professionally, you still have damage happening right beneath your feet. Mold is growing in your carpets, and you need to take care of it. As Soon As Possible.

Mold can start within 24-48 hours of the time of loss in the right environment and conditions. Your home offers a constant food supply to the mold spores. Mold spores feed on wood, drywall, insulation, paper and anything it can get attached on. After a day or more, the mold starts colonizing, creating those big black stains we all know from photos (or from our home, if luck wasn't on our side).

Mold Is Dangerous, Even When Hidden

In most cases, mold will be discovered after it colonizes, and by then its growth is rapid. If you suspect you have mold, you should call a mold expert to check it out. Whether it's a water damage certified technician, a home inspector or an industrial hygienist. The mold usually grows where water damage hit, or where high humidity is found. If water leaked on your carpet - that's where the mold will start growing.

To protect your carpets from mold after they're flooded by water, you should follow the steps below. If it already happened, and you missed one of the steps, you should check your carpets for dark stains or moldy smell. You don't want mold growing under your carpets, in your floors and all around your home.

Steps to prevent mold after water damage:

  1. Stop the water source - first thing first. Stop the water from flowing in and get them out of your home. If it's a leaky pipe or a broken appliance, close the water main. If it's the roof, try and see if you can get a roofing company to come for an emergency service and close the gap. Once you've stopped the water from coming, you need to get it out.
  2. Extract the water - to prevent further damage and minimize long term effects, it's important to get the water out. If it's a small amount, you can blot it out or use a mop to absorb it (if on the floor and not carpets). If it's a large amount, get a water mitigation company like SERVPRO of Stone Mountain/Clarkston to help you with it.
  3. Get it Dry – Fast! - If you have fans, or you know where you can rent drying fans - go for it. If you need some help with drying your home, we'd be glad to help as well. Call us and let us know what you need. It's important to have the property dried as fast as you can to avoid mold growth, as well as the water being absorbed in carpets, floors, rugs or other items. It's also recommended to use dehumidifiers to lower the humidity in the affected area, especially if you can't air it out properly.
  4. Steam clean everything you can - carpets, rugs, flooring, furniture - if it had water get to it you want it professionally cleaned right now, before the mold gets comfortable and colonizes. Once the mold sets in, that item is probably lost and will need to be replaced.
  5. Sanitize the affected area - if you hired a professional damage restoration company, they'll do it as part of the water mitigation process. If you didn't, and decided to solve the issue yourself, you should clean anything that met the water.

WE WILL MAKE SURE THE MOLD IS GONE

If you still feel like your clean-up wasn't enough, or you feel there is mold hiding somewhere - contact us at SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We'd be more than happy to pay you a visit and provide a professional opinion on the matter.

Remember, it's very dangerous to have mold in your home - mold can have very serious side effects on you and your health. Get your mold remediated as soon as you can.

Summer Lightning Strikes, Could they Hit your Home?

6/9/2021 (Permalink)

In Georgia summer storms often cause lightning strikes.  When lightning strikes a house, it can travel in many directions.  The surge usually takes the path of least resistance, which means electricity can run throughout all of the wiring and plumbing in your home. 

Three main hazards to a house hit directly by Lightning:

  • Fire Danger: The biggest danger lightning poses to a house is fire.  Flammable building materials such as wood can easily be ignited anywhere an exposed lightning channel comes in contact with or passes through them.  The most common place for lightning to start a fire is in the attic or roof of a house. 
  • Power Surge: Anything electronic in your home is susceptible to damage from a lightning strike.  The surge of power through the wiring can destroy computers, televisions and other electronics.  It can also damage electrical appliances such as refrigerators.
  • Shock Wave Damage: Another major source of damage from lightning is produced from the explosive shock wave.  The shock waves that lightning create is what produces the thunder that we hear.  At close range, these waves can be destructive.  Lightning can easily fracture concrete, stone, brick and that is why brick and stone chimneys can be damaged severely by lightning.

If your Tucker or Stone Mountain home is damaged by a lightning strike that causes fire or smoke, please call the professionals at SERVPRO® of Stone Mountain/Clarkston at 770-496-1976.  We are here to help 14/7.

Storm Damage? SERVPRO of Stone Mountain/Clarkston has it Covered.

6/9/2021 (Permalink)

When it comes to storm damage, it’s the SERVPRO brand that comes to mind. The SERVPRO of Stone Mountain/Clarkston works endlessly to make sure our customers are happy. We have one objective in the aftermath of disaster: to make their loss “Like it never even happened.”

No matter the job or the size, our SERVPRO teams are ready to handle any size loss. With 1,700+ franchises nationwide, we have access to numerous highly trained personnel and thousands of pieces of equipment. Our SERVPRO Disaster Recovery Teams are strategically placed throughout the country to respond when needed. Our teams have a proven track record for success, assisting with the cleanup of floods, tornadoes, wildfires, and damages caused from frigid temperatures.

When it’s a major storm event, we will be there with one call. Contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976 for any of your mitigation needs.

Summer Lightning Strikes, Could they Hit your Home?

6/9/2021 (Permalink)

In Georgia summer storms often cause lightning strikes.  When lightning strikes a house, it can travel in many directions.  The surge usually takes the path of least resistance, which means electricity can run throughout all of the wiring and plumbing in your home. 

Three main hazards to a house hit directly by Lightning:

  • Fire Danger: The biggest danger lightning poses to a house is fire.  Flammable building materials such as wood can easily be ignited anywhere an exposed lightning channel comes in contact with or passes through them.  The most common place for lightning to start a fire is in the attic or roof of a house. 
  • Power Surge: Anything electronic in your home is susceptible to damage from a lightning strike.  The surge of power through the wiring can destroy computers, televisions and other electronics.  It can also damage electrical appliances such as refrigerators.
  • Shock Wave Damage: Another major source of damage from lightning is produced from the explosive shock wave.  The shock waves that lightning create is what produces the thunder that we hear.  At close range, these waves can be destructive.  Lightning can easily fracture concrete, stone, brick and that is why brick and stone chimneys can be damaged severely by lightning.

If your Tucker or Stone Mountain home is damaged by a lightning strike that causes fire or smoke, please call the professionals at SERVPRO® of Stone Mountain/Clarkston at 770-496-1976.  We are here to help 14/7.

Storm Damage? SERVPRO of Stone Mountain/Clarkston has it Covered.

6/9/2021 (Permalink)

When it comes to storm damage, it’s the SERVPRO brand that comes to mind. The SERVPRO of Stone Mountain/Clarkston works endlessly to make sure our customers are happy. We have one objective in the aftermath of disaster: to make their loss “Like it never even happened.”

No matter the job or the size, our SERVPRO teams are ready to handle any size loss. With 1,700+ franchises nationwide, we have access to numerous highly trained personnel and thousands of pieces of equipment. Our SERVPRO Disaster Recovery Teams are strategically placed throughout the country to respond when needed. Our teams have a proven track record for success, assisting with the cleanup of floods, tornadoes, wildfires, and damages caused from frigid temperatures.

When it’s a major storm event, we will be there with one call. Contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976 for any of your mitigation needs.

Summer Lightning Strikes, Could they Hit your Home?

6/9/2021 (Permalink)

In Georgia summer storms often cause lightning strikes.  When lightning strikes a house, it can travel in many directions.  The surge usually takes the path of least resistance, which means electricity can run throughout all of the wiring and plumbing in your home. 

Three main hazards to a house hit directly by Lightning:

  • Fire Danger: The biggest danger lightning poses to a house is fire.  Flammable building materials such as wood can easily be ignited anywhere an exposed lightning channel comes in contact with or passes through them.  The most common place for lightning to start a fire is in the attic or roof of a house. 
  • Power Surge: Anything electronic in your home is susceptible to damage from a lightning strike.  The surge of power through the wiring can destroy computers, televisions and other electronics.  It can also damage electrical appliances such as refrigerators.
  • Shock Wave Damage: Another major source of damage from lightning is produced from the explosive shock wave.  The shock waves that lightning create is what produces the thunder that we hear.  At close range, these waves can be destructive.  Lightning can easily fracture concrete, stone, brick and that is why brick and stone chimneys can be damaged severely by lightning.

If your Tucker or Stone Mountain home is damaged by a lightning strike that causes fire or smoke, please call the professionals at SERVPRO® of Stone Mountain/Clarkston at 770-496-1976.  We are here to help 14/7.

Storm Damage? SERVPRO of Stone Mountain/Clarkston has it Covered.

6/9/2021 (Permalink)

When it comes to storm damage, it’s the SERVPRO brand that comes to mind. The SERVPRO of Stone Mountain/Clarkston works endlessly to make sure our customers are happy. We have one objective in the aftermath of disaster: to make their loss “Like it never even happened.”

No matter the job or the size, our SERVPRO teams are ready to handle any size loss. With 1,700+ franchises nationwide, we have access to numerous highly trained personnel and thousands of pieces of equipment. Our SERVPRO Disaster Recovery Teams are strategically placed throughout the country to respond when needed. Our teams have a proven track record for success, assisting with the cleanup of floods, tornadoes, wildfires, and damages caused from frigid temperatures.

When it’s a major storm event, we will be there with one call. Contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976 for any of your mitigation needs.

Trees May Fall During a Storm. Are you Covered?

6/1/2021 (Permalink)

If a tree falls in your yard, will insurance cover to have it removed? Will it be covered if it causes damage to your home? The answer is not a simple "yes" or "no", it depends on your homeowner's policy.

Here are some things to consider: 

Did a Tree Hit Your Home or Other Structure?   

If so, you probably have coverage for:

The cost to remove the tree

The damage to your home, fence or other structure

But, not coverage of the cost to replace the tree itself.

Is a Fallen Tree Blocking Your Driveway?

Depending on the edition of your home insurance policy, you may have coverage for at least some of the cost to remove a tree that’s blocking your driveway. Even if it didn’t damage any of your property.

Did a Tree Fall on Your Car?

If so, your auto policy, not your homeowner’s policy, might pay to fix your car. Hopefully, you have Georgia auto insurance, and chose to buy “other than collision” (widely known as “comprehensive”) coverage. The cost to remove the tree is not covered by either home or auto insurance, unless the tree blocks your driveway (see above).

If There’s No Damage, There May Be No Coverage

If a tree falls without damaging any insured structures or blocking the driveway, you will likely need to pay the costs to remove it. Some insurance policies provide a limited amount of coverage for these cases. Check with your agent or insurance company to see if yours does.

Did Your Tree Hit Your Neighbor’s Property?

If so, the damage would be covered under THEIR homeowner’s policy, not yours. If the tree fell due to obvious neglect, your liability insurance might apply.

Tips to File an Insurance Claim for a Fallen Tree

Take photos, preferably from different angles to show the damage.

If utility wires are involved, stay away! Call your electric utility to have the wires cleared.

Call your insurance agent or company to report the claim.

If there has been damage sustained by your home, call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 and we will be there to help.

A Timeline on What a Water Loss can Affect in your Home.

6/1/2021 (Permalink)

SERVPRO of Stone Mountain/Clarkston provides 24-hour fire, water and mold restoration services in the Stone Mountain area.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Stone Mountain/Clarkston provides emergency restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage can be very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Stone Mountain/Clarkston arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 770-496-1976

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Trees May Fall During a Storm. Are you Covered?

6/1/2021 (Permalink)

If a tree falls in your yard, will insurance cover to have it removed? Will it be covered if it causes damage to your home? The answer is not a simple "yes" or "no", it depends on your homeowner's policy.

Here are some things to consider: 

Did a Tree Hit Your Home or Other Structure?   

If so, you probably have coverage for:

The cost to remove the tree

The damage to your home, fence or other structure

But, not coverage of the cost to replace the tree itself.

Is a Fallen Tree Blocking Your Driveway?

Depending on the edition of your home insurance policy, you may have coverage for at least some of the cost to remove a tree that’s blocking your driveway. Even if it didn’t damage any of your property.

Did a Tree Fall on Your Car?

If so, your auto policy, not your homeowner’s policy, might pay to fix your car. Hopefully, you have Georgia auto insurance, and chose to buy “other than collision” (widely known as “comprehensive”) coverage. The cost to remove the tree is not covered by either home or auto insurance, unless the tree blocks your driveway (see above).

If There’s No Damage, There May Be No Coverage

If a tree falls without damaging any insured structures or blocking the driveway, you will likely need to pay the costs to remove it. Some insurance policies provide a limited amount of coverage for these cases. Check with your agent or insurance company to see if yours does.

Did Your Tree Hit Your Neighbor’s Property?

If so, the damage would be covered under THEIR homeowner’s policy, not yours. If the tree fell due to obvious neglect, your liability insurance might apply.

Tips to File an Insurance Claim for a Fallen Tree

Take photos, preferably from different angles to show the damage.

If utility wires are involved, stay away! Call your electric utility to have the wires cleared.

Call your insurance agent or company to report the claim.

If there has been damage sustained by your home, call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 and we will be there to help.

A Timeline on What a Water Loss can Affect in your Home.

6/1/2021 (Permalink)

SERVPRO of Stone Mountain/Clarkston provides 24-hour fire, water and mold restoration services in the Stone Mountain area.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Stone Mountain/Clarkston provides emergency restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage can be very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Stone Mountain/Clarkston arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 770-496-1976

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Trees May Fall During a Storm. Are you Covered?

6/1/2021 (Permalink)

If a tree falls in your yard, will insurance cover to have it removed? Will it be covered if it causes damage to your home? The answer is not a simple "yes" or "no", it depends on your homeowner's policy.

Here are some things to consider: 

Did a Tree Hit Your Home or Other Structure?   

If so, you probably have coverage for:

The cost to remove the tree

The damage to your home, fence or other structure

But, not coverage of the cost to replace the tree itself.

Is a Fallen Tree Blocking Your Driveway?

Depending on the edition of your home insurance policy, you may have coverage for at least some of the cost to remove a tree that’s blocking your driveway. Even if it didn’t damage any of your property.

Did a Tree Fall on Your Car?

If so, your auto policy, not your homeowner’s policy, might pay to fix your car. Hopefully, you have Georgia auto insurance, and chose to buy “other than collision” (widely known as “comprehensive”) coverage. The cost to remove the tree is not covered by either home or auto insurance, unless the tree blocks your driveway (see above).

If There’s No Damage, There May Be No Coverage

If a tree falls without damaging any insured structures or blocking the driveway, you will likely need to pay the costs to remove it. Some insurance policies provide a limited amount of coverage for these cases. Check with your agent or insurance company to see if yours does.

Did Your Tree Hit Your Neighbor’s Property?

If so, the damage would be covered under THEIR homeowner’s policy, not yours. If the tree fell due to obvious neglect, your liability insurance might apply.

Tips to File an Insurance Claim for a Fallen Tree

Take photos, preferably from different angles to show the damage.

If utility wires are involved, stay away! Call your electric utility to have the wires cleared.

Call your insurance agent or company to report the claim.

If there has been damage sustained by your home, call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 and we will be there to help.

A Timeline on What a Water Loss can Affect in your Home.

6/1/2021 (Permalink)

SERVPRO of Stone Mountain/Clarkston provides 24-hour fire, water and mold restoration services in the Stone Mountain area.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Stone Mountain/Clarkston provides emergency restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage can be very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Stone Mountain/Clarkston arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 770-496-1976

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Large Loss Response Team

4/27/2021 (Permalink)

Commercial Water Damage Restoration

Water damage to your commercial building can be as simple as outside flood water entering the front lobby of your building or as complex as a fire sprinkler discharging on the tenth floor of an office building.  We have extensive experience on all different types and sizes of commercial water losses in the greater Atlanta area.

Developing a Plan

As soon as we arrive onsite our number one priority is learning your main priority.  After all, nobody knows your business better than you do!  Our technicians understand that you need to have your business up and running as soon as possible.  We also understand that as a business owner or manager you are having to deal with dozens of needs during a crisis: employees, inventory, technology, customers.  We need to understand your priority so that we can develop a plan that works for your business.

Large Loss Response Team

SERVPRO of Stone Mountain/Clarkston is a qualified Large Loss Response Team (LLRT).  Being named an LLRT team member means that we have been vetted for having the resources and experience to handle large commercial losses.  So when an emergency situation arises in your business, give us a call and we will be on our way with the help you need!

Large Loss Response Team

4/27/2021 (Permalink)

Commercial Water Damage Restoration

Water damage to your commercial building can be as simple as outside flood water entering the front lobby of your building or as complex as a fire sprinkler discharging on the tenth floor of an office building.  We have extensive experience on all different types and sizes of commercial water losses in the greater Atlanta area.

Developing a Plan

As soon as we arrive onsite our number one priority is learning your main priority.  After all, nobody knows your business better than you do!  Our technicians understand that you need to have your business up and running as soon as possible.  We also understand that as a business owner or manager you are having to deal with dozens of needs during a crisis: employees, inventory, technology, customers.  We need to understand your priority so that we can develop a plan that works for your business.

Large Loss Response Team

SERVPRO of Stone Mountain/Clarkston is a qualified Large Loss Response Team (LLRT).  Being named an LLRT team member means that we have been vetted for having the resources and experience to handle large commercial losses.  So when an emergency situation arises in your business, give us a call and we will be on our way with the help you need!

Large Loss Response Team

4/27/2021 (Permalink)

Commercial Water Damage Restoration

Water damage to your commercial building can be as simple as outside flood water entering the front lobby of your building or as complex as a fire sprinkler discharging on the tenth floor of an office building.  We have extensive experience on all different types and sizes of commercial water losses in the greater Atlanta area.

Developing a Plan

As soon as we arrive onsite our number one priority is learning your main priority.  After all, nobody knows your business better than you do!  Our technicians understand that you need to have your business up and running as soon as possible.  We also understand that as a business owner or manager you are having to deal with dozens of needs during a crisis: employees, inventory, technology, customers.  We need to understand your priority so that we can develop a plan that works for your business.

Large Loss Response Team

SERVPRO of Stone Mountain/Clarkston is a qualified Large Loss Response Team (LLRT).  Being named an LLRT team member means that we have been vetted for having the resources and experience to handle large commercial losses.  So when an emergency situation arises in your business, give us a call and we will be on our way with the help you need!

SERVPRO of Stone Mountain/Clarkston's Guide to Follow When Your Water Heater Breaks.

4/22/2021 (Permalink)

Waking up is hard to do. You need to get out of your cozy bed, go wash up, get dressed and get some coffee in you before you start your day. Now think of getting out of bed, as hard as that is, walking slowly to the shower, opening the hot water, and waiting for it to run so you can hop in, and nothing happens.

Water stays cold as ice, you realize you can't hit the shower this morning, and you try to figure out what just happened. Could you have forgotten to turn on the water heater? Could it be broken? Time to check it out.

As you walk downstairs you hear a low trickling noise as if a faucet is open somewhere. You keep going, and as you approach the basement, you hear it louder - there is water running somewhere over there. Question is - where? As you reach the last step, you put your foot down and immediately realize you haven't even opened your eyes properly. You're standing in a big pond, which was once your basement. No hot shower today. What now then?

First thing - close the water source. Whether it's the water heater, a pipe or a water leaking in from a window, make sure no more water can get in. Close the water mains, shut down any valve leading to the affected area, and close the window if that was the source of the water.

Second thing you do is take care of all that water. Water spreads fast and has the power to cause lots and lots of trouble over time. If you don't have a water drain in the basement, it's time to call SERVPRO of Stone Mountain/Clarkston at 770-496-1976.

Water leaks and floods should be taken care of as fast as possible. The reason is that most homes aren't waterproof on the inside. Standing water will ruin your carpets, floors, furniture, and even get into drywall if given the opportunity. Moreover, the standing water becomes a health hazard after a while, even if they came from a clean source (also called Category 1 water damage). Another reason for you to hurry is mold and how fast mold can start to grow after your basement suffered from a water damage.

Our franchise SERVPRO of Stone Mountain/Clarkston offers a 24/7 response to all your water damage requirements and needs, providing you a quick and thorough solution to your problem. We'll get your life back to normal in no time.

SERVPRO of Stone Mountain/Clarkston's Guide to Follow When Your Water Heater Breaks.

4/22/2021 (Permalink)

Waking up is hard to do. You need to get out of your cozy bed, go wash up, get dressed and get some coffee in you before you start your day. Now think of getting out of bed, as hard as that is, walking slowly to the shower, opening the hot water, and waiting for it to run so you can hop in, and nothing happens.

Water stays cold as ice, you realize you can't hit the shower this morning, and you try to figure out what just happened. Could you have forgotten to turn on the water heater? Could it be broken? Time to check it out.

As you walk downstairs you hear a low trickling noise as if a faucet is open somewhere. You keep going, and as you approach the basement, you hear it louder - there is water running somewhere over there. Question is - where? As you reach the last step, you put your foot down and immediately realize you haven't even opened your eyes properly. You're standing in a big pond, which was once your basement. No hot shower today. What now then?

First thing - close the water source. Whether it's the water heater, a pipe or a water leaking in from a window, make sure no more water can get in. Close the water mains, shut down any valve leading to the affected area, and close the window if that was the source of the water.

Second thing you do is take care of all that water. Water spreads fast and has the power to cause lots and lots of trouble over time. If you don't have a water drain in the basement, it's time to call SERVPRO of Stone Mountain/Clarkston at 770-496-1976.

Water leaks and floods should be taken care of as fast as possible. The reason is that most homes aren't waterproof on the inside. Standing water will ruin your carpets, floors, furniture, and even get into drywall if given the opportunity. Moreover, the standing water becomes a health hazard after a while, even if they came from a clean source (also called Category 1 water damage). Another reason for you to hurry is mold and how fast mold can start to grow after your basement suffered from a water damage.

Our franchise SERVPRO of Stone Mountain/Clarkston offers a 24/7 response to all your water damage requirements and needs, providing you a quick and thorough solution to your problem. We'll get your life back to normal in no time.

SERVPRO of Stone Mountain/Clarkston's Guide to Follow When Your Water Heater Breaks.

4/22/2021 (Permalink)

Waking up is hard to do. You need to get out of your cozy bed, go wash up, get dressed and get some coffee in you before you start your day. Now think of getting out of bed, as hard as that is, walking slowly to the shower, opening the hot water, and waiting for it to run so you can hop in, and nothing happens.

Water stays cold as ice, you realize you can't hit the shower this morning, and you try to figure out what just happened. Could you have forgotten to turn on the water heater? Could it be broken? Time to check it out.

As you walk downstairs you hear a low trickling noise as if a faucet is open somewhere. You keep going, and as you approach the basement, you hear it louder - there is water running somewhere over there. Question is - where? As you reach the last step, you put your foot down and immediately realize you haven't even opened your eyes properly. You're standing in a big pond, which was once your basement. No hot shower today. What now then?

First thing - close the water source. Whether it's the water heater, a pipe or a water leaking in from a window, make sure no more water can get in. Close the water mains, shut down any valve leading to the affected area, and close the window if that was the source of the water.

Second thing you do is take care of all that water. Water spreads fast and has the power to cause lots and lots of trouble over time. If you don't have a water drain in the basement, it's time to call SERVPRO of Stone Mountain/Clarkston at 770-496-1976.

Water leaks and floods should be taken care of as fast as possible. The reason is that most homes aren't waterproof on the inside. Standing water will ruin your carpets, floors, furniture, and even get into drywall if given the opportunity. Moreover, the standing water becomes a health hazard after a while, even if they came from a clean source (also called Category 1 water damage). Another reason for you to hurry is mold and how fast mold can start to grow after your basement suffered from a water damage.

Our franchise SERVPRO of Stone Mountain/Clarkston offers a 24/7 response to all your water damage requirements and needs, providing you a quick and thorough solution to your problem. We'll get your life back to normal in no time.

When Fire Takes Control

4/19/2021 (Permalink)

Your home contains many of your most valuable possessions and items you love the most. Your business is your livelihood. The team at SERVPRO® of Stone Mountain/Clarkston understands just how trying, disruptive, and traumatic major losses such as a fire can be.

As part of our fire restoration service, we don't just pay attention to the structure; we'll also help take care of the contents of your home or business, as well. Some of our contents services include:

Inventory – One of the first priorities in fire restoration is to complete an accurate inventory to help ensure you can properly account for all of your belongings. Your SERVPRO of Gwinnett County South technician can provide a detailed room-by-room inventory of contents, including digital photographs, suitable for filing insurance claims forms and relieving you of this often stressful and time-consuming process.

Move Outs – When the structure has suffered extensive damage, the cleanup and restoration process may need to be facilitated by relocating the contents for cleaning, deodorization, and storage while structural repairs are being completed. Our supervised moving crew can carefully pack and move the entire contents of your home or office.

Contents Cleaning – All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Gwinnett County South technicians begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate; we provide wet or dry cleaning methods. Additionally, all of the other restorable contents will be cleaned and deodorized to as near as preloss condition as possible; this includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more.

When a fire takes control of your life, we help you take back control. Call SERVPRO of Stone Mountain/Clarkston for help: (770)496-1976.

When Fire Takes Control

4/19/2021 (Permalink)

Your home contains many of your most valuable possessions and items you love the most. Your business is your livelihood. The team at SERVPRO® of Stone Mountain/Clarkston understands just how trying, disruptive, and traumatic major losses such as a fire can be.

As part of our fire restoration service, we don't just pay attention to the structure; we'll also help take care of the contents of your home or business, as well. Some of our contents services include:

Inventory – One of the first priorities in fire restoration is to complete an accurate inventory to help ensure you can properly account for all of your belongings. Your SERVPRO of Gwinnett County South technician can provide a detailed room-by-room inventory of contents, including digital photographs, suitable for filing insurance claims forms and relieving you of this often stressful and time-consuming process.

Move Outs – When the structure has suffered extensive damage, the cleanup and restoration process may need to be facilitated by relocating the contents for cleaning, deodorization, and storage while structural repairs are being completed. Our supervised moving crew can carefully pack and move the entire contents of your home or office.

Contents Cleaning – All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Gwinnett County South technicians begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate; we provide wet or dry cleaning methods. Additionally, all of the other restorable contents will be cleaned and deodorized to as near as preloss condition as possible; this includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more.

When a fire takes control of your life, we help you take back control. Call SERVPRO of Stone Mountain/Clarkston for help: (770)496-1976.

When Fire Takes Control

4/19/2021 (Permalink)

Your home contains many of your most valuable possessions and items you love the most. Your business is your livelihood. The team at SERVPRO® of Stone Mountain/Clarkston understands just how trying, disruptive, and traumatic major losses such as a fire can be.

As part of our fire restoration service, we don't just pay attention to the structure; we'll also help take care of the contents of your home or business, as well. Some of our contents services include:

Inventory – One of the first priorities in fire restoration is to complete an accurate inventory to help ensure you can properly account for all of your belongings. Your SERVPRO of Gwinnett County South technician can provide a detailed room-by-room inventory of contents, including digital photographs, suitable for filing insurance claims forms and relieving you of this often stressful and time-consuming process.

Move Outs – When the structure has suffered extensive damage, the cleanup and restoration process may need to be facilitated by relocating the contents for cleaning, deodorization, and storage while structural repairs are being completed. Our supervised moving crew can carefully pack and move the entire contents of your home or office.

Contents Cleaning – All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Gwinnett County South technicians begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate; we provide wet or dry cleaning methods. Additionally, all of the other restorable contents will be cleaned and deodorized to as near as preloss condition as possible; this includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more.

When a fire takes control of your life, we help you take back control. Call SERVPRO of Stone Mountain/Clarkston for help: (770)496-1976.

SERVPRO of Stone Mountain is Here to Lend a Hand.

4/14/2021 (Permalink)

We understand that emergencies never happen at a good time.  That’s where we can help!  No matter whether you have water, mold or smoke damage, you can count on us to be ready.  SERVPRO of Stone Mountain/Clarkston has a qualified team that can begin your emergency restoration services today. 

Water Damage

Suffering severe water damage from flooding water or a burst pipe needs immediate attention.  The water needs to be extracted so that drying can take place as soon as possible.  The longer water sits in your home or business the greater chances of having secondary damages such as mold.  We have a team of trained water technicians on call 24 hours a day.  When you call our number after hours you will get a live person who will page the water team that is on call.  Our average call back time for the technician responding is just 14 minutes.

Mold Damage

If you see mold inside your home or office then give SERVPRO of Gwinnett County South a call.  We have trained IICRC technicians certified as Applied Microbial Remediation Technicians that can remediate the problem.  Mold estimates are scheduled by our office administration team during regular business hours.  There is a service fee for scheduling a technician to visit your home and develop a written estimate for remediation.  This service fee is deducted from the estimate if you select us to complete the work. 

Mold often appears from water damage that is not seen or was not dried properly.  Sometimes mold is not visually present but there is a moldy or stale smell in the air.  In this case you will need to call an Industrial Hygienist to come and sample the home.  They will send these samples to a lab to determine what types of mold are present and if you have a problem that needs our attention.

Fire Damage

Fires can be destructive along with the soot and smoke that are also present.  Fire damage requires emergency service as soon as possible.  Securing the home from unwanted visitors and mitigating corrosive damage to metals that can become pitted from the acidic soot are just a few of the items that require immediate attention.  We are trained, licensed and insured to handle all the problems that come from having a fire.

SERVPRO of Stone Mountain/Clarkston is the Trusted Restoration Company You Can Trust After a Fire.

4/14/2021 (Permalink)

Now is a great time to review and rehearse your household’s fire escape plan, and you also may want to consider researching restoration companies. If you suffer a home fire, knowing who you can call once the flames are extinguished can help your repairs happen more quickly so your home can be back to its condition before the fire occurred.

Our Home Fire Restoration Process

When doing a restoration job after a home fire, we understand the importance of making sure it is done correctly. There are several aspects that must be considered, including damage to structures, belongings and even the air supply of your home. By taking all this into consideration, we are able to utilize the following methods to provide you with restoration:

Structural Cleaning

Restoring the structural elements of a home consists of cleaning and repairing any floors, drywall portions or other sections that have been impacted. We will first perform tests to determine how your damage is spread through the home and what work should be done, then our technicians will begin taking action to remove the soot, smoke and flames from these items.

Content Cleaning

In most cases of damage to your belongings, it is more cost-effective to have them restored rather than to replace them. We use advanced cleaning tools with both wet and dry cleaning methodology in order to restore the items we are able to in your home. We can typically handle everything from upholstery to wood furniture to electronics, making sure you can keep the majority of the items you love.

Deodorization Services

While the damage to structures and contents is visible, there is also air quality damage that fires can cause. Not only can smoke odors linger for a long time throughout the home, but the airborne soot particles left behind can lead to serious health effects later on. We make use of air scrubbers and other tools to deodorize and purify the air, ensuring all smoke smells and hazardous soot particles get removed.

We are here 247 to help you recover.

Making Sure You Are in Good Hands at SERVPRO of Stone Mountain/Clarkston

4/14/2021 (Permalink)

Monday through Friday at 8:15am the entire staff of SERVPRO® of Stone Mountain/Clarkston begins with a meeting in front of our Work In Progress board.  This WIP board, as it is called, shows our Work in Progress and lets everyone assess and review what work is scheduled for the day and for the week ahead.  This daily meeting is good example of the team approach SERVPRO® takes in providing quality work to our customers.  The corporate theme of “One Team” makes sure that all team members, from the front office to the crew of technicians, know that they each have to play a role in getting the job done.  SERVPRO® of Stone Mountain/Clarkston is locally known for its prompt and professional service.

We offer full-service restoration, meaning we can handle your loss through the emergency service response, mitigation of damage and complete reconstruction.  When clients learn that we can do all stages of the disaster recovery work they are relieved knowing that they will not have to deal with a multitude of people and companies to get the job done.

Our business is one that no one hopes to need, but our hope is that we can assist both homeowners and businesses to be prepared and to know who to call if a disaster strikes.

SERVPRO of Stone Mountain is Here to Lend a Hand.

4/14/2021 (Permalink)

We understand that emergencies never happen at a good time.  That’s where we can help!  No matter whether you have water, mold or smoke damage, you can count on us to be ready.  SERVPRO of Stone Mountain/Clarkston has a qualified team that can begin your emergency restoration services today. 

Water Damage

Suffering severe water damage from flooding water or a burst pipe needs immediate attention.  The water needs to be extracted so that drying can take place as soon as possible.  The longer water sits in your home or business the greater chances of having secondary damages such as mold.  We have a team of trained water technicians on call 24 hours a day.  When you call our number after hours you will get a live person who will page the water team that is on call.  Our average call back time for the technician responding is just 14 minutes.

Mold Damage

If you see mold inside your home or office then give SERVPRO of Gwinnett County South a call.  We have trained IICRC technicians certified as Applied Microbial Remediation Technicians that can remediate the problem.  Mold estimates are scheduled by our office administration team during regular business hours.  There is a service fee for scheduling a technician to visit your home and develop a written estimate for remediation.  This service fee is deducted from the estimate if you select us to complete the work. 

Mold often appears from water damage that is not seen or was not dried properly.  Sometimes mold is not visually present but there is a moldy or stale smell in the air.  In this case you will need to call an Industrial Hygienist to come and sample the home.  They will send these samples to a lab to determine what types of mold are present and if you have a problem that needs our attention.

Fire Damage

Fires can be destructive along with the soot and smoke that are also present.  Fire damage requires emergency service as soon as possible.  Securing the home from unwanted visitors and mitigating corrosive damage to metals that can become pitted from the acidic soot are just a few of the items that require immediate attention.  We are trained, licensed and insured to handle all the problems that come from having a fire.

SERVPRO of Stone Mountain/Clarkston is the Trusted Restoration Company You Can Trust After a Fire.

4/14/2021 (Permalink)

Now is a great time to review and rehearse your household’s fire escape plan, and you also may want to consider researching restoration companies. If you suffer a home fire, knowing who you can call once the flames are extinguished can help your repairs happen more quickly so your home can be back to its condition before the fire occurred.

Our Home Fire Restoration Process

When doing a restoration job after a home fire, we understand the importance of making sure it is done correctly. There are several aspects that must be considered, including damage to structures, belongings and even the air supply of your home. By taking all this into consideration, we are able to utilize the following methods to provide you with restoration:

Structural Cleaning

Restoring the structural elements of a home consists of cleaning and repairing any floors, drywall portions or other sections that have been impacted. We will first perform tests to determine how your damage is spread through the home and what work should be done, then our technicians will begin taking action to remove the soot, smoke and flames from these items.

Content Cleaning

In most cases of damage to your belongings, it is more cost-effective to have them restored rather than to replace them. We use advanced cleaning tools with both wet and dry cleaning methodology in order to restore the items we are able to in your home. We can typically handle everything from upholstery to wood furniture to electronics, making sure you can keep the majority of the items you love.

Deodorization Services

While the damage to structures and contents is visible, there is also air quality damage that fires can cause. Not only can smoke odors linger for a long time throughout the home, but the airborne soot particles left behind can lead to serious health effects later on. We make use of air scrubbers and other tools to deodorize and purify the air, ensuring all smoke smells and hazardous soot particles get removed.

We are here 247 to help you recover.

Making Sure You Are in Good Hands at SERVPRO of Stone Mountain/Clarkston

4/14/2021 (Permalink)

Monday through Friday at 8:15am the entire staff of SERVPRO® of Stone Mountain/Clarkston begins with a meeting in front of our Work In Progress board.  This WIP board, as it is called, shows our Work in Progress and lets everyone assess and review what work is scheduled for the day and for the week ahead.  This daily meeting is good example of the team approach SERVPRO® takes in providing quality work to our customers.  The corporate theme of “One Team” makes sure that all team members, from the front office to the crew of technicians, know that they each have to play a role in getting the job done.  SERVPRO® of Stone Mountain/Clarkston is locally known for its prompt and professional service.

We offer full-service restoration, meaning we can handle your loss through the emergency service response, mitigation of damage and complete reconstruction.  When clients learn that we can do all stages of the disaster recovery work they are relieved knowing that they will not have to deal with a multitude of people and companies to get the job done.

Our business is one that no one hopes to need, but our hope is that we can assist both homeowners and businesses to be prepared and to know who to call if a disaster strikes.

SERVPRO of Stone Mountain is Here to Lend a Hand.

4/14/2021 (Permalink)

We understand that emergencies never happen at a good time.  That’s where we can help!  No matter whether you have water, mold or smoke damage, you can count on us to be ready.  SERVPRO of Stone Mountain/Clarkston has a qualified team that can begin your emergency restoration services today. 

Water Damage

Suffering severe water damage from flooding water or a burst pipe needs immediate attention.  The water needs to be extracted so that drying can take place as soon as possible.  The longer water sits in your home or business the greater chances of having secondary damages such as mold.  We have a team of trained water technicians on call 24 hours a day.  When you call our number after hours you will get a live person who will page the water team that is on call.  Our average call back time for the technician responding is just 14 minutes.

Mold Damage

If you see mold inside your home or office then give SERVPRO of Gwinnett County South a call.  We have trained IICRC technicians certified as Applied Microbial Remediation Technicians that can remediate the problem.  Mold estimates are scheduled by our office administration team during regular business hours.  There is a service fee for scheduling a technician to visit your home and develop a written estimate for remediation.  This service fee is deducted from the estimate if you select us to complete the work. 

Mold often appears from water damage that is not seen or was not dried properly.  Sometimes mold is not visually present but there is a moldy or stale smell in the air.  In this case you will need to call an Industrial Hygienist to come and sample the home.  They will send these samples to a lab to determine what types of mold are present and if you have a problem that needs our attention.

Fire Damage

Fires can be destructive along with the soot and smoke that are also present.  Fire damage requires emergency service as soon as possible.  Securing the home from unwanted visitors and mitigating corrosive damage to metals that can become pitted from the acidic soot are just a few of the items that require immediate attention.  We are trained, licensed and insured to handle all the problems that come from having a fire.

SERVPRO of Stone Mountain/Clarkston is the Trusted Restoration Company You Can Trust After a Fire.

4/14/2021 (Permalink)

Now is a great time to review and rehearse your household’s fire escape plan, and you also may want to consider researching restoration companies. If you suffer a home fire, knowing who you can call once the flames are extinguished can help your repairs happen more quickly so your home can be back to its condition before the fire occurred.

Our Home Fire Restoration Process

When doing a restoration job after a home fire, we understand the importance of making sure it is done correctly. There are several aspects that must be considered, including damage to structures, belongings and even the air supply of your home. By taking all this into consideration, we are able to utilize the following methods to provide you with restoration:

Structural Cleaning

Restoring the structural elements of a home consists of cleaning and repairing any floors, drywall portions or other sections that have been impacted. We will first perform tests to determine how your damage is spread through the home and what work should be done, then our technicians will begin taking action to remove the soot, smoke and flames from these items.

Content Cleaning

In most cases of damage to your belongings, it is more cost-effective to have them restored rather than to replace them. We use advanced cleaning tools with both wet and dry cleaning methodology in order to restore the items we are able to in your home. We can typically handle everything from upholstery to wood furniture to electronics, making sure you can keep the majority of the items you love.

Deodorization Services

While the damage to structures and contents is visible, there is also air quality damage that fires can cause. Not only can smoke odors linger for a long time throughout the home, but the airborne soot particles left behind can lead to serious health effects later on. We make use of air scrubbers and other tools to deodorize and purify the air, ensuring all smoke smells and hazardous soot particles get removed.

We are here 247 to help you recover.

Making Sure You Are in Good Hands at SERVPRO of Stone Mountain/Clarkston

4/14/2021 (Permalink)

Monday through Friday at 8:15am the entire staff of SERVPRO® of Stone Mountain/Clarkston begins with a meeting in front of our Work In Progress board.  This WIP board, as it is called, shows our Work in Progress and lets everyone assess and review what work is scheduled for the day and for the week ahead.  This daily meeting is good example of the team approach SERVPRO® takes in providing quality work to our customers.  The corporate theme of “One Team” makes sure that all team members, from the front office to the crew of technicians, know that they each have to play a role in getting the job done.  SERVPRO® of Stone Mountain/Clarkston is locally known for its prompt and professional service.

We offer full-service restoration, meaning we can handle your loss through the emergency service response, mitigation of damage and complete reconstruction.  When clients learn that we can do all stages of the disaster recovery work they are relieved knowing that they will not have to deal with a multitude of people and companies to get the job done.

Our business is one that no one hopes to need, but our hope is that we can assist both homeowners and businesses to be prepared and to know who to call if a disaster strikes.

Certification On All of Our Technicians at SERVPRO of Stone Mountain/Clarkston

4/5/2021 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training?  In the restoration industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration” or S500.  Along with the written standard the IICRC also provides training and certification for restoring property damage.

We believe that ALL our employees need to be IICRC trained in Water Damage Restoration.  We don’t believe in sending out one trained technician with a team of uncertified workers.  On the job training certainly helps but being a certified Water Damage Technician is crucial.  At SERVPRO of Stone Mountain/Clarkston we send all of our full-time employees to the three-day IICRC training class after six months of employment.  This includes production personnel, our office staff and the marketing department.  If you touch a water damage file…you get trained!

What Comes With a Water Loss? Repairs. And SERVPRO of Stone Mountain Can Handle That Too.

4/5/2021 (Permalink)

Having unexpected damage to your home can cause extreme stress. Having one company come to your home to repair the source of the damage, a different company to do the demolition or mitigation, and then a third service to come and complete your repairs may add to that unexpected stress. We  have found that most of our customers enjoy using one company from start to finish. 

Here at SERVPRO of Stone Mountain/Clarkston that is most certainly possible. Our Franchise has  a team for both mitigation and construction. Our teams of mitigation and reconstruction work together from start to finish on several of our clients to help put our customers at ease when dealing with unexpected damage to their home. 

While estimate fees are usually required by other construction companies to send in a repair estimate to a client's insurance company, our Reconstruction Department waives that fee for any customer who had SERVPRO of Stone Mountain/Clarkston to complete the mitigation services needed on their home. 

SERVPRO of Stone Mountain/Clarkston strives to make these uneasy processes go as smoothly and stress free as possible for our customers. If you are like most of our clients and do not wish to have to deal with several different companies for services on your home, call us today at 770-496-1976. We look forward to hearing from you. 

Meet Our Team at SERVPRO of Stone Mountain/Clarkston

4/5/2021 (Permalink)

SERVPRO of Stone Mountain/Clarkston Team Members.

SERVPRO of Stone Mountain/Clarkston would like to introduce you to our hard-working team. We have a well-educated group here to help you in a disaster situation. Our office staff consists of Michelle Haines and Rachael with our Office Manager, Amanda. They will be the first voice you hear and your first contact with our company. Lori is our accounts manager and will be able to help with any payment questions or concerns. Mike leads the Reconstruction Team with two Project Managers, Austin and Mike W., with administrative assistant Brooke who will be able to answer any questions your have regarding reconstruction after your mitigation has been completed. 

Our crew chiefs, led by Wes, hold certifications in WRT (Water Damage Restoration Technician), AMRT (Applied Microbial Remediation Technician), FSRT (Fire & Smoke Restoration Technician) & ASD (Applied Structural Drying Technician) amongst their other certifications. Our crew chief team consists of Jesse G., Benny S., Tom J., and Alex F. Our technicians that are always there to lend a helping hand are Mindi, Jesse, Gilberto, Alexis, Jamison, Frank, and Corion. We make sure that anyone in our crew can assist you with any questions or concerns during the mitigation or remediation process.

Please call our office at any time, 7 days a week, 24 hours a day. Our office number is 770-496.1976.

Certification On All of Our Technicians at SERVPRO of Stone Mountain/Clarkston

4/5/2021 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training?  In the restoration industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration” or S500.  Along with the written standard the IICRC also provides training and certification for restoring property damage.

We believe that ALL our employees need to be IICRC trained in Water Damage Restoration.  We don’t believe in sending out one trained technician with a team of uncertified workers.  On the job training certainly helps but being a certified Water Damage Technician is crucial.  At SERVPRO of Stone Mountain/Clarkston we send all of our full-time employees to the three-day IICRC training class after six months of employment.  This includes production personnel, our office staff and the marketing department.  If you touch a water damage file…you get trained!

What Comes With a Water Loss? Repairs. And SERVPRO of Stone Mountain Can Handle That Too.

4/5/2021 (Permalink)

Having unexpected damage to your home can cause extreme stress. Having one company come to your home to repair the source of the damage, a different company to do the demolition or mitigation, and then a third service to come and complete your repairs may add to that unexpected stress. We  have found that most of our customers enjoy using one company from start to finish. 

Here at SERVPRO of Stone Mountain/Clarkston that is most certainly possible. Our Franchise has  a team for both mitigation and construction. Our teams of mitigation and reconstruction work together from start to finish on several of our clients to help put our customers at ease when dealing with unexpected damage to their home. 

While estimate fees are usually required by other construction companies to send in a repair estimate to a client's insurance company, our Reconstruction Department waives that fee for any customer who had SERVPRO of Stone Mountain/Clarkston to complete the mitigation services needed on their home. 

SERVPRO of Stone Mountain/Clarkston strives to make these uneasy processes go as smoothly and stress free as possible for our customers. If you are like most of our clients and do not wish to have to deal with several different companies for services on your home, call us today at 770-496-1976. We look forward to hearing from you. 

Meet Our Team at SERVPRO of Stone Mountain/Clarkston

4/5/2021 (Permalink)

SERVPRO of Stone Mountain/Clarkston Team Members.

SERVPRO of Stone Mountain/Clarkston would like to introduce you to our hard-working team. We have a well-educated group here to help you in a disaster situation. Our office staff consists of Michelle Haines and Rachael with our Office Manager, Amanda. They will be the first voice you hear and your first contact with our company. Lori is our accounts manager and will be able to help with any payment questions or concerns. Mike leads the Reconstruction Team with two Project Managers, Austin and Mike W., with administrative assistant Brooke who will be able to answer any questions your have regarding reconstruction after your mitigation has been completed. 

Our crew chiefs, led by Wes, hold certifications in WRT (Water Damage Restoration Technician), AMRT (Applied Microbial Remediation Technician), FSRT (Fire & Smoke Restoration Technician) & ASD (Applied Structural Drying Technician) amongst their other certifications. Our crew chief team consists of Jesse G., Benny S., Tom J., and Alex F. Our technicians that are always there to lend a helping hand are Mindi, Jesse, Gilberto, Alexis, Jamison, Frank, and Corion. We make sure that anyone in our crew can assist you with any questions or concerns during the mitigation or remediation process.

Please call our office at any time, 7 days a week, 24 hours a day. Our office number is 770-496.1976.

Certification On All of Our Technicians at SERVPRO of Stone Mountain/Clarkston

4/5/2021 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training?  In the restoration industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration” or S500.  Along with the written standard the IICRC also provides training and certification for restoring property damage.

We believe that ALL our employees need to be IICRC trained in Water Damage Restoration.  We don’t believe in sending out one trained technician with a team of uncertified workers.  On the job training certainly helps but being a certified Water Damage Technician is crucial.  At SERVPRO of Stone Mountain/Clarkston we send all of our full-time employees to the three-day IICRC training class after six months of employment.  This includes production personnel, our office staff and the marketing department.  If you touch a water damage file…you get trained!

What Comes With a Water Loss? Repairs. And SERVPRO of Stone Mountain Can Handle That Too.

4/5/2021 (Permalink)

Having unexpected damage to your home can cause extreme stress. Having one company come to your home to repair the source of the damage, a different company to do the demolition or mitigation, and then a third service to come and complete your repairs may add to that unexpected stress. We  have found that most of our customers enjoy using one company from start to finish. 

Here at SERVPRO of Stone Mountain/Clarkston that is most certainly possible. Our Franchise has  a team for both mitigation and construction. Our teams of mitigation and reconstruction work together from start to finish on several of our clients to help put our customers at ease when dealing with unexpected damage to their home. 

While estimate fees are usually required by other construction companies to send in a repair estimate to a client's insurance company, our Reconstruction Department waives that fee for any customer who had SERVPRO of Stone Mountain/Clarkston to complete the mitigation services needed on their home. 

SERVPRO of Stone Mountain/Clarkston strives to make these uneasy processes go as smoothly and stress free as possible for our customers. If you are like most of our clients and do not wish to have to deal with several different companies for services on your home, call us today at 770-496-1976. We look forward to hearing from you. 

Meet Our Team at SERVPRO of Stone Mountain/Clarkston

4/5/2021 (Permalink)

SERVPRO of Stone Mountain/Clarkston Team Members.

SERVPRO of Stone Mountain/Clarkston would like to introduce you to our hard-working team. We have a well-educated group here to help you in a disaster situation. Our office staff consists of Michelle Haines and Rachael with our Office Manager, Amanda. They will be the first voice you hear and your first contact with our company. Lori is our accounts manager and will be able to help with any payment questions or concerns. Mike leads the Reconstruction Team with two Project Managers, Austin and Mike W., with administrative assistant Brooke who will be able to answer any questions your have regarding reconstruction after your mitigation has been completed. 

Our crew chiefs, led by Wes, hold certifications in WRT (Water Damage Restoration Technician), AMRT (Applied Microbial Remediation Technician), FSRT (Fire & Smoke Restoration Technician) & ASD (Applied Structural Drying Technician) amongst their other certifications. Our crew chief team consists of Jesse G., Benny S., Tom J., and Alex F. Our technicians that are always there to lend a helping hand are Mindi, Jesse, Gilberto, Alexis, Jamison, Frank, and Corion. We make sure that anyone in our crew can assist you with any questions or concerns during the mitigation or remediation process.

Please call our office at any time, 7 days a week, 24 hours a day. Our office number is 770-496.1976.

Tips & Pointers for What to do When your Business Experiences a Loss

3/16/2021 (Permalink)

If you find yourself in a commercial disaster the first thing you should do is call our franchises SERVPRO of Stone Mountain/Clarkston at 770-496-1976 so that we can dispatch technicians out right away and we will make sure you get some help.

Tips until SERVPRO arrives:

  • Shut off the water source if identified.
  • Place aluminum foil or wood blocks under furniture legs.
  • DO NOT use regular vacuum to remove water
  • Locate insurance information
  • When we arrive we will do a very thorough dry out and complete it in a timely manner. We practice the science of drying...and we specialize in restoring your property. We are a "One Stop Shop" – Which means we are a company that can dry out your property, take care of your contents, and rebuild if necessary. Call our franchises SERVPRO of Gwinnett County Southeast or SERVPRO of Stone Mountain/Clarkston at 770-496-1976, we are available to you 24 hours a day, 7 days a week for all your commercial needs.

Tips & Pointers for What to do When your Business Experiences a Loss

3/16/2021 (Permalink)

If you find yourself in a commercial disaster the first thing you should do is call our franchises SERVPRO of Stone Mountain/Clarkston at 770-496-1976 so that we can dispatch technicians out right away and we will make sure you get some help.

Tips until SERVPRO arrives:

  • Shut off the water source if identified.
  • Place aluminum foil or wood blocks under furniture legs.
  • DO NOT use regular vacuum to remove water
  • Locate insurance information
  • When we arrive we will do a very thorough dry out and complete it in a timely manner. We practice the science of drying...and we specialize in restoring your property. We are a "One Stop Shop" – Which means we are a company that can dry out your property, take care of your contents, and rebuild if necessary. Call our franchises SERVPRO of Gwinnett County Southeast or SERVPRO of Stone Mountain/Clarkston at 770-496-1976, we are available to you 24 hours a day, 7 days a week for all your commercial needs.

Tips & Pointers for What to do When your Business Experiences a Loss

3/16/2021 (Permalink)

If you find yourself in a commercial disaster the first thing you should do is call our franchises SERVPRO of Stone Mountain/Clarkston at 770-496-1976 so that we can dispatch technicians out right away and we will make sure you get some help.

Tips until SERVPRO arrives:

  • Shut off the water source if identified.
  • Place aluminum foil or wood blocks under furniture legs.
  • DO NOT use regular vacuum to remove water
  • Locate insurance information
  • When we arrive we will do a very thorough dry out and complete it in a timely manner. We practice the science of drying...and we specialize in restoring your property. We are a "One Stop Shop" – Which means we are a company that can dry out your property, take care of your contents, and rebuild if necessary. Call our franchises SERVPRO of Gwinnett County Southeast or SERVPRO of Stone Mountain/Clarkston at 770-496-1976, we are available to you 24 hours a day, 7 days a week for all your commercial needs.

What Makes SERVPRO of Stone Mountain/Clarkston so great?

2/19/2021 (Permalink)

Our clients can rely on us to call before we come, to show up on time, to perform the needed work in a timely manner and to explain the process in extensive detail.  We value the confidence that our clients have with us.  Our technicians’ high standard of professionalism can turn an unfortunate water or fire damage into a more positive one by our extraordinary customer service.

Why use SERVPRO for your water, fire or mold disasters?  The main reason to use our company is the type of service we give.  We are committed to helping the homeowner or business understand the process of mitigation or reconstruction to offer the highest quality of service.  Our technicians have many years of experience and have the knowledge of how to best apply the guidelines for the restoration process.

Our business is one that no one hopes to need, but our hope is that we can assist both homeowners and businesses to be prepared and to know who to call if a disaster strikes.

Helpful Tips to Assist on a Plan After a Storm

2/19/2021 (Permalink)

Did you know that having a disaster plan in place for your business or even your home after a storm is an effective way to set yourself up for a faster recovery?

Sometimes, even with the best plan in place, the aftermath of a storm can be challenging to manage. After all, it’s one thing to have a plan for how you’ll handle it and another to put it in place.

Our team has pulled together some of beginning tips to help business and home owners deal with the first stages of the restoration process after a storm.

Here are some things you should consider doing if a storm impacts your home or business:

Remember to follow your plan. Dealing with storm damage to your home or business can come as a surprise, but it is vital at this step to remember and follow your disaster plan. 

Do not panic. While damages to your home or business can be shocking, call us immediately to help you through the process. 770-448-5782. Our team handles storm damages like yours year round. We can help put your mind at ease. 

Be responsive to your insurance company. You’ll have to work closely with your insurance company to ensure your restoration process runs as smoothly as possible. One of the best ways to do that is to document everything well. Take plenty of pictures. (Do not worry, though, when you call SERVPRO of Stone Mountain/Clarkston to come assess damages to your home or business, we take photos of everything as well.)

We are here to help you through every step along the way. 

 We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

What Makes SERVPRO of Stone Mountain/Clarkston so great?

2/19/2021 (Permalink)

Our clients can rely on us to call before we come, to show up on time, to perform the needed work in a timely manner and to explain the process in extensive detail.  We value the confidence that our clients have with us.  Our technicians’ high standard of professionalism can turn an unfortunate water or fire damage into a more positive one by our extraordinary customer service.

Why use SERVPRO for your water, fire or mold disasters?  The main reason to use our company is the type of service we give.  We are committed to helping the homeowner or business understand the process of mitigation or reconstruction to offer the highest quality of service.  Our technicians have many years of experience and have the knowledge of how to best apply the guidelines for the restoration process.

Our business is one that no one hopes to need, but our hope is that we can assist both homeowners and businesses to be prepared and to know who to call if a disaster strikes.

Helpful Tips to Assist on a Plan After a Storm

2/19/2021 (Permalink)

Did you know that having a disaster plan in place for your business or even your home after a storm is an effective way to set yourself up for a faster recovery?

Sometimes, even with the best plan in place, the aftermath of a storm can be challenging to manage. After all, it’s one thing to have a plan for how you’ll handle it and another to put it in place.

Our team has pulled together some of beginning tips to help business and home owners deal with the first stages of the restoration process after a storm.

Here are some things you should consider doing if a storm impacts your home or business:

Remember to follow your plan. Dealing with storm damage to your home or business can come as a surprise, but it is vital at this step to remember and follow your disaster plan. 

Do not panic. While damages to your home or business can be shocking, call us immediately to help you through the process. 770-448-5782. Our team handles storm damages like yours year round. We can help put your mind at ease. 

Be responsive to your insurance company. You’ll have to work closely with your insurance company to ensure your restoration process runs as smoothly as possible. One of the best ways to do that is to document everything well. Take plenty of pictures. (Do not worry, though, when you call SERVPRO of Stone Mountain/Clarkston to come assess damages to your home or business, we take photos of everything as well.)

We are here to help you through every step along the way. 

 We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

What Makes SERVPRO of Stone Mountain/Clarkston so great?

2/19/2021 (Permalink)

Our clients can rely on us to call before we come, to show up on time, to perform the needed work in a timely manner and to explain the process in extensive detail.  We value the confidence that our clients have with us.  Our technicians’ high standard of professionalism can turn an unfortunate water or fire damage into a more positive one by our extraordinary customer service.

Why use SERVPRO for your water, fire or mold disasters?  The main reason to use our company is the type of service we give.  We are committed to helping the homeowner or business understand the process of mitigation or reconstruction to offer the highest quality of service.  Our technicians have many years of experience and have the knowledge of how to best apply the guidelines for the restoration process.

Our business is one that no one hopes to need, but our hope is that we can assist both homeowners and businesses to be prepared and to know who to call if a disaster strikes.

Helpful Tips to Assist on a Plan After a Storm

2/19/2021 (Permalink)

Did you know that having a disaster plan in place for your business or even your home after a storm is an effective way to set yourself up for a faster recovery?

Sometimes, even with the best plan in place, the aftermath of a storm can be challenging to manage. After all, it’s one thing to have a plan for how you’ll handle it and another to put it in place.

Our team has pulled together some of beginning tips to help business and home owners deal with the first stages of the restoration process after a storm.

Here are some things you should consider doing if a storm impacts your home or business:

Remember to follow your plan. Dealing with storm damage to your home or business can come as a surprise, but it is vital at this step to remember and follow your disaster plan. 

Do not panic. While damages to your home or business can be shocking, call us immediately to help you through the process. 770-448-5782. Our team handles storm damages like yours year round. We can help put your mind at ease. 

Be responsive to your insurance company. You’ll have to work closely with your insurance company to ensure your restoration process runs as smoothly as possible. One of the best ways to do that is to document everything well. Take plenty of pictures. (Do not worry, though, when you call SERVPRO of Stone Mountain/Clarkston to come assess damages to your home or business, we take photos of everything as well.)

We are here to help you through every step along the way. 

 We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

Heavy Rainfall in the Forecast, It could cause a Water Loss in Your Home

2/5/2021 (Permalink)

Basements are prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. While heavy rainfall is the most often cause of flooding, there are a number of reasons why your basement could flood, including:

  • A sewer pipe that is blocked or cracked
  • Surface water from heavy rains that can pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity.

Please contact the SERVPRO® of Stone Mountain/Clarkston at 770-496-1976. We are here to help!

Heavy Rainfall in the Forecast, It could cause a Water Loss in Your Home

2/5/2021 (Permalink)

Basements are prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. While heavy rainfall is the most often cause of flooding, there are a number of reasons why your basement could flood, including:

  • A sewer pipe that is blocked or cracked
  • Surface water from heavy rains that can pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity.

Please contact the SERVPRO® of Stone Mountain/Clarkston at 770-496-1976. We are here to help!

Heavy Rainfall in the Forecast, It could cause a Water Loss in Your Home

2/5/2021 (Permalink)

Basements are prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. While heavy rainfall is the most often cause of flooding, there are a number of reasons why your basement could flood, including:

  • A sewer pipe that is blocked or cracked
  • Surface water from heavy rains that can pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity.

Please contact the SERVPRO® of Stone Mountain/Clarkston at 770-496-1976. We are here to help!

Do's and Do Not's after your water loss SERVPRO of Stone Mountain

11/12/2020 (Permalink)

WATER DAMAGE TIPS

  • Shut off the water source if possible.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if the ceiling is wet and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines or other colored items on wet carpeting.

OUR SERVICES

  • Emergency Response: Reduce Loss Severity/Pretesting for Restorability.
  • Contents Cleaning Specialists: On-Site or Move Out.
  • Structural Restoration Services.
  • Large Loss Completion with Trained Crew Leaders

Our goal is to help you through the cleanup process and help make it "Like it never even happened."®  Please call us today at (770) 496-1976.

Do's and Do Not's after your water loss SERVPRO of Stone Mountain

11/12/2020 (Permalink)

WATER DAMAGE TIPS

  • Shut off the water source if possible.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if the ceiling is wet and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines or other colored items on wet carpeting.

OUR SERVICES

  • Emergency Response: Reduce Loss Severity/Pretesting for Restorability.
  • Contents Cleaning Specialists: On-Site or Move Out.
  • Structural Restoration Services.
  • Large Loss Completion with Trained Crew Leaders

Our goal is to help you through the cleanup process and help make it "Like it never even happened."®  Please call us today at (770) 496-1976.

Do's and Do Not's after your water loss SERVPRO of Stone Mountain

11/12/2020 (Permalink)

WATER DAMAGE TIPS

  • Shut off the water source if possible.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if the ceiling is wet and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines or other colored items on wet carpeting.

OUR SERVICES

  • Emergency Response: Reduce Loss Severity/Pretesting for Restorability.
  • Contents Cleaning Specialists: On-Site or Move Out.
  • Structural Restoration Services.
  • Large Loss Completion with Trained Crew Leaders

Our goal is to help you through the cleanup process and help make it "Like it never even happened."®  Please call us today at (770) 496-1976.

Make sure a fire doesn't happen to you during the Holidays.

11/10/2020 (Permalink)

It is possible for a fire to begin no matter what time of year it is, but during the winter months, it is wise to be extra cautious about them. Winter is the season we see most house fires as reported by the Red Cross, because there are far more activities occurring that make them likely to occur.

Wintertime is the season of making big meals, baking goodies, turning up the heat and decorating the home—but with each of these things comes a risk. These things can still be enjoyed as long as safety remains at the forefront of concern.

Practicing Fire Safety During Winter Activities

Keep safe when cooking. At any time of year, cooking has been shown to be the top cause of house fires—and during the winter season, it becomes even more prevalent. Cooking and baking are a fun way to enjoy winter treats, but it is important to always practice fire safety in the kitchen and keep a fire extinguisher handy in case there are any flare-ups that can quickly be put out.

Heat the house with proper precautions. The warmth of a fireplace or space heater is nice, but these things present serious dangers when used improperly. Space heaters have gotten safer with recent technological developments, so it is smart to make sure you are using a model with built-in safety features. For fireplaces, regular chimney maintenance is key and a fire should never be left to burn unattended.

Decorate with care. Decorating for the winter holidays is a fun activity, but with the introduction of new electrical wiring brings new concerns. At around 25% of Christmas tree fires start from bad wiring, which can be prevented with proper precautions. Never use wiring that is frayed and avoid leaving lights plugged in if you are away or going to sleep. It is also wise to not plug too many things into a single outlet or power strip, as this can lead to sparks.

If you have damage due to a house fire, you can depend on us to help. 

Make sure a fire doesn't happen to you during the Holidays.

11/10/2020 (Permalink)

It is possible for a fire to begin no matter what time of year it is, but during the winter months, it is wise to be extra cautious about them. Winter is the season we see most house fires as reported by the Red Cross, because there are far more activities occurring that make them likely to occur.

Wintertime is the season of making big meals, baking goodies, turning up the heat and decorating the home—but with each of these things comes a risk. These things can still be enjoyed as long as safety remains at the forefront of concern.

Practicing Fire Safety During Winter Activities

Keep safe when cooking. At any time of year, cooking has been shown to be the top cause of house fires—and during the winter season, it becomes even more prevalent. Cooking and baking are a fun way to enjoy winter treats, but it is important to always practice fire safety in the kitchen and keep a fire extinguisher handy in case there are any flare-ups that can quickly be put out.

Heat the house with proper precautions. The warmth of a fireplace or space heater is nice, but these things present serious dangers when used improperly. Space heaters have gotten safer with recent technological developments, so it is smart to make sure you are using a model with built-in safety features. For fireplaces, regular chimney maintenance is key and a fire should never be left to burn unattended.

Decorate with care. Decorating for the winter holidays is a fun activity, but with the introduction of new electrical wiring brings new concerns. At around 25% of Christmas tree fires start from bad wiring, which can be prevented with proper precautions. Never use wiring that is frayed and avoid leaving lights plugged in if you are away or going to sleep. It is also wise to not plug too many things into a single outlet or power strip, as this can lead to sparks.

If you have damage due to a house fire, you can depend on us to help. 

Make sure a fire doesn't happen to you during the Holidays.

11/10/2020 (Permalink)

It is possible for a fire to begin no matter what time of year it is, but during the winter months, it is wise to be extra cautious about them. Winter is the season we see most house fires as reported by the Red Cross, because there are far more activities occurring that make them likely to occur.

Wintertime is the season of making big meals, baking goodies, turning up the heat and decorating the home—but with each of these things comes a risk. These things can still be enjoyed as long as safety remains at the forefront of concern.

Practicing Fire Safety During Winter Activities

Keep safe when cooking. At any time of year, cooking has been shown to be the top cause of house fires—and during the winter season, it becomes even more prevalent. Cooking and baking are a fun way to enjoy winter treats, but it is important to always practice fire safety in the kitchen and keep a fire extinguisher handy in case there are any flare-ups that can quickly be put out.

Heat the house with proper precautions. The warmth of a fireplace or space heater is nice, but these things present serious dangers when used improperly. Space heaters have gotten safer with recent technological developments, so it is smart to make sure you are using a model with built-in safety features. For fireplaces, regular chimney maintenance is key and a fire should never be left to burn unattended.

Decorate with care. Decorating for the winter holidays is a fun activity, but with the introduction of new electrical wiring brings new concerns. At around 25% of Christmas tree fires start from bad wiring, which can be prevented with proper precautions. Never use wiring that is frayed and avoid leaving lights plugged in if you are away or going to sleep. It is also wise to not plug too many things into a single outlet or power strip, as this can lead to sparks.

If you have damage due to a house fire, you can depend on us to help. 

Reduce the Chances That a House Fire Will Start | SERVPRO® of Stone Mountain/Clarkston

9/17/2020 (Permalink)

If you experience any property damage due to a fire, we are here to help.

We can all realistically say we hope to never experience a house fire, but hoping one does not happen and doing what you can to prevent it are two different things. Fires can spread from a single flame in under a minute, but doing what you can to ensure one never starts can go a long way.

Thankfully, fire safety is something everyone can implement around the house through some planning and some prevention. Though you can never get rid of your chances of experiencing a house fire, you can significantly reduce them to keep your household safer.

How Can I Lessen the Chances of Experiencing a House Fire?

Check your smoke detectors. Having smoke detectors installed throughout your home is so important, as they will alert you if there is a fire in the home. Make sure yours are operational by checking them on a monthly basis, and replace them according to your manufacturer’s instructions to prevent any defects from occurring.

Create a fire escape plan. It is important for the safety of everyone in the household that you have a comprehensive fire escape plan that is regularly practiced. It should only take two minutes to exit the home, and every room should have two ways to get out so no one will be trapped in the house depending on where the fire starts.

Limit your fire risks. Whenever you practice good habits around the house, you are reducing the chances a fire can start. Simple things are extremely effective in house fire prevention—never leaving the room while cooking food, not leaving open flames unattended and never running wires under rugs or behind furniture are great tips to reduce your house fire chances.

Keep a fire extinguisher handy. While you should only use a fire extinguisher if it is completely safe to do so, it is good to have one handy in case the need arises. Any time you cook, grill or use an open flame, ensure you have an operational fire extinguisher nearby and are informed on how to use it.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 24/7 to spring into action as soon as you call. Contact us at 770-496-1976 to report your damage and receive a quick response.

Reduce the Chances That a House Fire Will Start | SERVPRO® of Stone Mountain/Clarkston

9/17/2020 (Permalink)

If you experience any property damage due to a fire, we are here to help.

We can all realistically say we hope to never experience a house fire, but hoping one does not happen and doing what you can to prevent it are two different things. Fires can spread from a single flame in under a minute, but doing what you can to ensure one never starts can go a long way.

Thankfully, fire safety is something everyone can implement around the house through some planning and some prevention. Though you can never get rid of your chances of experiencing a house fire, you can significantly reduce them to keep your household safer.

How Can I Lessen the Chances of Experiencing a House Fire?

Check your smoke detectors. Having smoke detectors installed throughout your home is so important, as they will alert you if there is a fire in the home. Make sure yours are operational by checking them on a monthly basis, and replace them according to your manufacturer’s instructions to prevent any defects from occurring.

Create a fire escape plan. It is important for the safety of everyone in the household that you have a comprehensive fire escape plan that is regularly practiced. It should only take two minutes to exit the home, and every room should have two ways to get out so no one will be trapped in the house depending on where the fire starts.

Limit your fire risks. Whenever you practice good habits around the house, you are reducing the chances a fire can start. Simple things are extremely effective in house fire prevention—never leaving the room while cooking food, not leaving open flames unattended and never running wires under rugs or behind furniture are great tips to reduce your house fire chances.

Keep a fire extinguisher handy. While you should only use a fire extinguisher if it is completely safe to do so, it is good to have one handy in case the need arises. Any time you cook, grill or use an open flame, ensure you have an operational fire extinguisher nearby and are informed on how to use it.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 24/7 to spring into action as soon as you call. Contact us at 770-496-1976 to report your damage and receive a quick response.

Reduce the Chances That a House Fire Will Start | SERVPRO® of Stone Mountain/Clarkston

9/17/2020 (Permalink)

If you experience any property damage due to a fire, we are here to help.

We can all realistically say we hope to never experience a house fire, but hoping one does not happen and doing what you can to prevent it are two different things. Fires can spread from a single flame in under a minute, but doing what you can to ensure one never starts can go a long way.

Thankfully, fire safety is something everyone can implement around the house through some planning and some prevention. Though you can never get rid of your chances of experiencing a house fire, you can significantly reduce them to keep your household safer.

How Can I Lessen the Chances of Experiencing a House Fire?

Check your smoke detectors. Having smoke detectors installed throughout your home is so important, as they will alert you if there is a fire in the home. Make sure yours are operational by checking them on a monthly basis, and replace them according to your manufacturer’s instructions to prevent any defects from occurring.

Create a fire escape plan. It is important for the safety of everyone in the household that you have a comprehensive fire escape plan that is regularly practiced. It should only take two minutes to exit the home, and every room should have two ways to get out so no one will be trapped in the house depending on where the fire starts.

Limit your fire risks. Whenever you practice good habits around the house, you are reducing the chances a fire can start. Simple things are extremely effective in house fire prevention—never leaving the room while cooking food, not leaving open flames unattended and never running wires under rugs or behind furniture are great tips to reduce your house fire chances.

Keep a fire extinguisher handy. While you should only use a fire extinguisher if it is completely safe to do so, it is good to have one handy in case the need arises. Any time you cook, grill or use an open flame, ensure you have an operational fire extinguisher nearby and are informed on how to use it.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 24/7 to spring into action as soon as you call. Contact us at 770-496-1976 to report your damage and receive a quick response.

Plan for the Worst Case Scenario When It Comes to Storms

8/24/2020 (Permalink)

Stormy Weather Ahead

Though it is often the case that a storm will threaten an area and then pass through without disruption, all it takes is one bad storm to cause severe damages to your home and property.

There is no way to predict when storms will cause damage, which is why we always recommend having a safety focused mindset, including preparing in advance for severe weather. If a severe storm does happen, knowing you have done all you can to prevent damage will provide valuable peace of mind.

Do All You Can to Prevent Storm Damage

Prepare your home as much as possible. There are many types of damage storms can cause, many of which are unpredictable—but some can be mitigated with a bit of preparation. Tree branches are some of the biggest culprits of storm damages, so simply maintaining your trees can go a long way, as can securing any loose objects in your yard that the wind could pick up. In case of a prolonged power outage, you may want to consider installing a house-wide generator as well.

Create a family communications plan. Hopefully, you and your family will all be safe at home when a storm begins to threaten the area. All the people and pets can proceed to your designated shelter room of the house and wait out the worst of it well out of harm’s way. However, if this is not the case, it is important that you have a plan regarding communications and reconvening when it is safe to do so, so everyone is accounted for at all times.

Make sure your emergency kit is stocked. Having a at home emergency kit is always recommended  as the first step for any disaster preparations. Not only will they come in handy while you shelter from a storm at home, but in case the power goes out, having access to food and water will be extremely valuable. Make sure you take the needs of each family member into account as you pack yours so that nothing is forgotten.

Consider getting a weather radio. Because of the prevalence of cellphones, many of us do not have any analog options for getting information. In case your phone dies and the power is out, we highly recommend having a backup information source such as a weather radio so you can still get emergency alerts and updates from local weather officials during a storm.

If your home is damaged by a storm, you can depend on us to take care of any damages. Contact us any hour at 770-496-1976 to report damage and receive a rapid response.

Plan for the Worst Case Scenario When It Comes to Storms

8/24/2020 (Permalink)

Stormy Weather Ahead

Though it is often the case that a storm will threaten an area and then pass through without disruption, all it takes is one bad storm to cause severe damages to your home and property.

There is no way to predict when storms will cause damage, which is why we always recommend having a safety focused mindset, including preparing in advance for severe weather. If a severe storm does happen, knowing you have done all you can to prevent damage will provide valuable peace of mind.

Do All You Can to Prevent Storm Damage

Prepare your home as much as possible. There are many types of damage storms can cause, many of which are unpredictable—but some can be mitigated with a bit of preparation. Tree branches are some of the biggest culprits of storm damages, so simply maintaining your trees can go a long way, as can securing any loose objects in your yard that the wind could pick up. In case of a prolonged power outage, you may want to consider installing a house-wide generator as well.

Create a family communications plan. Hopefully, you and your family will all be safe at home when a storm begins to threaten the area. All the people and pets can proceed to your designated shelter room of the house and wait out the worst of it well out of harm’s way. However, if this is not the case, it is important that you have a plan regarding communications and reconvening when it is safe to do so, so everyone is accounted for at all times.

Make sure your emergency kit is stocked. Having a at home emergency kit is always recommended  as the first step for any disaster preparations. Not only will they come in handy while you shelter from a storm at home, but in case the power goes out, having access to food and water will be extremely valuable. Make sure you take the needs of each family member into account as you pack yours so that nothing is forgotten.

Consider getting a weather radio. Because of the prevalence of cellphones, many of us do not have any analog options for getting information. In case your phone dies and the power is out, we highly recommend having a backup information source such as a weather radio so you can still get emergency alerts and updates from local weather officials during a storm.

If your home is damaged by a storm, you can depend on us to take care of any damages. Contact us any hour at 770-496-1976 to report damage and receive a rapid response.

Plan for the Worst Case Scenario When It Comes to Storms

8/24/2020 (Permalink)

Stormy Weather Ahead

Though it is often the case that a storm will threaten an area and then pass through without disruption, all it takes is one bad storm to cause severe damages to your home and property.

There is no way to predict when storms will cause damage, which is why we always recommend having a safety focused mindset, including preparing in advance for severe weather. If a severe storm does happen, knowing you have done all you can to prevent damage will provide valuable peace of mind.

Do All You Can to Prevent Storm Damage

Prepare your home as much as possible. There are many types of damage storms can cause, many of which are unpredictable—but some can be mitigated with a bit of preparation. Tree branches are some of the biggest culprits of storm damages, so simply maintaining your trees can go a long way, as can securing any loose objects in your yard that the wind could pick up. In case of a prolonged power outage, you may want to consider installing a house-wide generator as well.

Create a family communications plan. Hopefully, you and your family will all be safe at home when a storm begins to threaten the area. All the people and pets can proceed to your designated shelter room of the house and wait out the worst of it well out of harm’s way. However, if this is not the case, it is important that you have a plan regarding communications and reconvening when it is safe to do so, so everyone is accounted for at all times.

Make sure your emergency kit is stocked. Having a at home emergency kit is always recommended  as the first step for any disaster preparations. Not only will they come in handy while you shelter from a storm at home, but in case the power goes out, having access to food and water will be extremely valuable. Make sure you take the needs of each family member into account as you pack yours so that nothing is forgotten.

Consider getting a weather radio. Because of the prevalence of cellphones, many of us do not have any analog options for getting information. In case your phone dies and the power is out, we highly recommend having a backup information source such as a weather radio so you can still get emergency alerts and updates from local weather officials during a storm.

If your home is damaged by a storm, you can depend on us to take care of any damages. Contact us any hour at 770-496-1976 to report damage and receive a rapid response.

Grill Safety to Lower Your Chances of a Fire | SERVPRO® of Stone Mountain/Clarkston

7/27/2020 (Permalink)

Grilling is synonymous with summertime, both because it is an enjoyable reason to get outside and because grilled food always seems to turn out extra delicious. If you are like us and love to use your grill often, we recommend brushing up on your grill safety skills to avoid any harmful fires from popping up at your next cookout.

While this may seem like a minor concern, the U.S. Fire Administration’s research tells a different story, where nearly 6,000 fires are caused by accidents during grilling sessions annually. Making sure you know how to prevent this is key to grilling safely every time.

Brushing Up on Your Grill Safety Skills

Create a safe zone around your grill. Of course, convenience might be the factor that comes to mind when deciding where to place your grill, but do not forget about safety concerns as well. A sudden flare-up can ignite anything in its path, which is why a minimum of three feet of clearance is advised for wherever you set up your grill station. 

Clean your grill grates often. Having food caked onto your grill grates is not just bad for your cooking experience—it is also a common cause of grill fires. Leaving grease and crumbs to accumulate on the grates can lead to a sudden fire if they become too hot, so cleaning your grill after each use is a good habit to get into.

Never leave the grill unattended. A grill flare-up can be sudden, and even if you are just walking away for a moment, it can lead to a fire that quickly turns out of hand. Never walk away from the grill without designating another person to watch it, and be sure you have an operational fire extinguisher nearby in case a flare-up does occur.

Inspect the grill regularly. Before you turn on the gas and get to cooking, inspect your grill carefully for any defects, wear or tear. Gas connection lines that run from your propane tank can fail with time, leading to a gas leak that can explode when a flame is applied. Instead of chancing it, a quick visual inspection will tell you everything you need to know.

If you have a grill fire that does damage to your home, we are here to help. You can call us anytime at (770)496-1976 day or night, to have a quick response from our restoration experts.

Grill Safety to Lower Your Chances of a Fire | SERVPRO® of Stone Mountain/Clarkston

7/27/2020 (Permalink)

Grilling is synonymous with summertime, both because it is an enjoyable reason to get outside and because grilled food always seems to turn out extra delicious. If you are like us and love to use your grill often, we recommend brushing up on your grill safety skills to avoid any harmful fires from popping up at your next cookout.

While this may seem like a minor concern, the U.S. Fire Administration’s research tells a different story, where nearly 6,000 fires are caused by accidents during grilling sessions annually. Making sure you know how to prevent this is key to grilling safely every time.

Brushing Up on Your Grill Safety Skills

Create a safe zone around your grill. Of course, convenience might be the factor that comes to mind when deciding where to place your grill, but do not forget about safety concerns as well. A sudden flare-up can ignite anything in its path, which is why a minimum of three feet of clearance is advised for wherever you set up your grill station. 

Clean your grill grates often. Having food caked onto your grill grates is not just bad for your cooking experience—it is also a common cause of grill fires. Leaving grease and crumbs to accumulate on the grates can lead to a sudden fire if they become too hot, so cleaning your grill after each use is a good habit to get into.

Never leave the grill unattended. A grill flare-up can be sudden, and even if you are just walking away for a moment, it can lead to a fire that quickly turns out of hand. Never walk away from the grill without designating another person to watch it, and be sure you have an operational fire extinguisher nearby in case a flare-up does occur.

Inspect the grill regularly. Before you turn on the gas and get to cooking, inspect your grill carefully for any defects, wear or tear. Gas connection lines that run from your propane tank can fail with time, leading to a gas leak that can explode when a flame is applied. Instead of chancing it, a quick visual inspection will tell you everything you need to know.

If you have a grill fire that does damage to your home, we are here to help. You can call us anytime at (770)496-1976 day or night, to have a quick response from our restoration experts.

Grill Safety to Lower Your Chances of a Fire | SERVPRO® of Stone Mountain/Clarkston

7/27/2020 (Permalink)

Grilling is synonymous with summertime, both because it is an enjoyable reason to get outside and because grilled food always seems to turn out extra delicious. If you are like us and love to use your grill often, we recommend brushing up on your grill safety skills to avoid any harmful fires from popping up at your next cookout.

While this may seem like a minor concern, the U.S. Fire Administration’s research tells a different story, where nearly 6,000 fires are caused by accidents during grilling sessions annually. Making sure you know how to prevent this is key to grilling safely every time.

Brushing Up on Your Grill Safety Skills

Create a safe zone around your grill. Of course, convenience might be the factor that comes to mind when deciding where to place your grill, but do not forget about safety concerns as well. A sudden flare-up can ignite anything in its path, which is why a minimum of three feet of clearance is advised for wherever you set up your grill station. 

Clean your grill grates often. Having food caked onto your grill grates is not just bad for your cooking experience—it is also a common cause of grill fires. Leaving grease and crumbs to accumulate on the grates can lead to a sudden fire if they become too hot, so cleaning your grill after each use is a good habit to get into.

Never leave the grill unattended. A grill flare-up can be sudden, and even if you are just walking away for a moment, it can lead to a fire that quickly turns out of hand. Never walk away from the grill without designating another person to watch it, and be sure you have an operational fire extinguisher nearby in case a flare-up does occur.

Inspect the grill regularly. Before you turn on the gas and get to cooking, inspect your grill carefully for any defects, wear or tear. Gas connection lines that run from your propane tank can fail with time, leading to a gas leak that can explode when a flame is applied. Instead of chancing it, a quick visual inspection will tell you everything you need to know.

If you have a grill fire that does damage to your home, we are here to help. You can call us anytime at (770)496-1976 day or night, to have a quick response from our restoration experts.

Fire and Smoke Deodorization

6/23/2020 (Permalink)

Smoke and Fire Deodorization

Strong smells often linger after having a fire.  The type of smells that develop are determined by the type of material that was on fire or smoldering.  A hot fire that burned natural building materials will smell different than that of a protein fire from frying or a slow smoldering fire that burned plastics and rubber.  These odors can cause years of problems if they are not handled by a professional.  At SERVPRO of Stone Mountain/Clarkston we employ a multi-step approach to deodorization.

Source Removal

The first step in deodorization is to find the source.  In the case of a fire the area may be obvious, however there are many causes of odor that may not be easily noticed.  Once the source is found by our trained technicians we must remove it. 

Cleaning

The next step in the process is to clean the effected areas.  Many of the soot particles are deposited both on and often inside certain building materials depending on how hot the fire was.  Our technicians are trained on different cleaning strategies dependent on the surface to be cleaned and the soils deposited.

Deodorizing

We employ a combination of pairing and masking deodorization techniques depending on the situation.  Hot fires open the pores of building materials where foul smelling soot can be deposited.  When the fire is extinguished and the materials cool down, the pores of these material shrink, thus trapping odor molecules inside.  In such cases we will use a pairing agent along with a Hot Thermal Fogger to reopen the pores.  The pairing agent will attach to and change the odor molecule so that it no longer smells.

Sealing

While sealing of wood is not always required, we will often do this on studs and structural members.  One of the reasons for sealing is because these building components are often covered up by drywall, or they are located in hard to reach areas.  Summer brings hot weather and as building materials heat up, these materials are capable of releasing odors.  Sealing ensures that any soot not completely eliminated from cleaning remains trapped.

Fire and Smoke Deodorization

6/23/2020 (Permalink)

Smoke and Fire Deodorization

Strong smells often linger after having a fire.  The type of smells that develop are determined by the type of material that was on fire or smoldering.  A hot fire that burned natural building materials will smell different than that of a protein fire from frying or a slow smoldering fire that burned plastics and rubber.  These odors can cause years of problems if they are not handled by a professional.  At SERVPRO of Stone Mountain/Clarkston we employ a multi-step approach to deodorization.

Source Removal

The first step in deodorization is to find the source.  In the case of a fire the area may be obvious, however there are many causes of odor that may not be easily noticed.  Once the source is found by our trained technicians we must remove it. 

Cleaning

The next step in the process is to clean the effected areas.  Many of the soot particles are deposited both on and often inside certain building materials depending on how hot the fire was.  Our technicians are trained on different cleaning strategies dependent on the surface to be cleaned and the soils deposited.

Deodorizing

We employ a combination of pairing and masking deodorization techniques depending on the situation.  Hot fires open the pores of building materials where foul smelling soot can be deposited.  When the fire is extinguished and the materials cool down, the pores of these material shrink, thus trapping odor molecules inside.  In such cases we will use a pairing agent along with a Hot Thermal Fogger to reopen the pores.  The pairing agent will attach to and change the odor molecule so that it no longer smells.

Sealing

While sealing of wood is not always required, we will often do this on studs and structural members.  One of the reasons for sealing is because these building components are often covered up by drywall, or they are located in hard to reach areas.  Summer brings hot weather and as building materials heat up, these materials are capable of releasing odors.  Sealing ensures that any soot not completely eliminated from cleaning remains trapped.

Fire and Smoke Deodorization

6/23/2020 (Permalink)

Smoke and Fire Deodorization

Strong smells often linger after having a fire.  The type of smells that develop are determined by the type of material that was on fire or smoldering.  A hot fire that burned natural building materials will smell different than that of a protein fire from frying or a slow smoldering fire that burned plastics and rubber.  These odors can cause years of problems if they are not handled by a professional.  At SERVPRO of Stone Mountain/Clarkston we employ a multi-step approach to deodorization.

Source Removal

The first step in deodorization is to find the source.  In the case of a fire the area may be obvious, however there are many causes of odor that may not be easily noticed.  Once the source is found by our trained technicians we must remove it. 

Cleaning

The next step in the process is to clean the effected areas.  Many of the soot particles are deposited both on and often inside certain building materials depending on how hot the fire was.  Our technicians are trained on different cleaning strategies dependent on the surface to be cleaned and the soils deposited.

Deodorizing

We employ a combination of pairing and masking deodorization techniques depending on the situation.  Hot fires open the pores of building materials where foul smelling soot can be deposited.  When the fire is extinguished and the materials cool down, the pores of these material shrink, thus trapping odor molecules inside.  In such cases we will use a pairing agent along with a Hot Thermal Fogger to reopen the pores.  The pairing agent will attach to and change the odor molecule so that it no longer smells.

Sealing

While sealing of wood is not always required, we will often do this on studs and structural members.  One of the reasons for sealing is because these building components are often covered up by drywall, or they are located in hard to reach areas.  Summer brings hot weather and as building materials heat up, these materials are capable of releasing odors.  Sealing ensures that any soot not completely eliminated from cleaning remains trapped.

Large Loss Commercial Clean Up

6/20/2020 (Permalink)

Commercial Water Damage Restoration

Water damage to your commercial building can be as simple as outside flood water entering the front lobby of your building or as complex as a fire sprinkler discharging on the tenth floor of an office building.  We have extensive experience on all different types and sizes of commercial water losses in the greater Atlanta area.

Developing a Plan

As soon as we arrive onsite our number one priority is learning your main priority.  After all, nobody knows your business better than you do!  Our technicians understand that you need to have your business up and running as soon as possible.  We also understand that as a business owner or manager you are having to deal with dozens of needs during a crisis: employees, inventory, technology, customers.  We need to understand your priority so that we can develop a plan that works for your business.

Large Loss Response Team

SERVPRO of Stone Mountain/Clarkston is a qualified Large Loss Response Team (LLRT).  Being named an LLRT team member means that we have been vetted for having the resources and experience to handle large commercial losses.  So when an emergency situation arises in your business, give us a call and we will be on our way with the help you need!

Large Loss Commercial Clean Up

6/20/2020 (Permalink)

Commercial Water Damage Restoration

Water damage to your commercial building can be as simple as outside flood water entering the front lobby of your building or as complex as a fire sprinkler discharging on the tenth floor of an office building.  We have extensive experience on all different types and sizes of commercial water losses in the greater Atlanta area.

Developing a Plan

As soon as we arrive onsite our number one priority is learning your main priority.  After all, nobody knows your business better than you do!  Our technicians understand that you need to have your business up and running as soon as possible.  We also understand that as a business owner or manager you are having to deal with dozens of needs during a crisis: employees, inventory, technology, customers.  We need to understand your priority so that we can develop a plan that works for your business.

Large Loss Response Team

SERVPRO of Stone Mountain/Clarkston is a qualified Large Loss Response Team (LLRT).  Being named an LLRT team member means that we have been vetted for having the resources and experience to handle large commercial losses.  So when an emergency situation arises in your business, give us a call and we will be on our way with the help you need!

Large Loss Commercial Clean Up

6/20/2020 (Permalink)

Commercial Water Damage Restoration

Water damage to your commercial building can be as simple as outside flood water entering the front lobby of your building or as complex as a fire sprinkler discharging on the tenth floor of an office building.  We have extensive experience on all different types and sizes of commercial water losses in the greater Atlanta area.

Developing a Plan

As soon as we arrive onsite our number one priority is learning your main priority.  After all, nobody knows your business better than you do!  Our technicians understand that you need to have your business up and running as soon as possible.  We also understand that as a business owner or manager you are having to deal with dozens of needs during a crisis: employees, inventory, technology, customers.  We need to understand your priority so that we can develop a plan that works for your business.

Large Loss Response Team

SERVPRO of Stone Mountain/Clarkston is a qualified Large Loss Response Team (LLRT).  Being named an LLRT team member means that we have been vetted for having the resources and experience to handle large commercial losses.  So when an emergency situation arises in your business, give us a call and we will be on our way with the help you need!

Candle Safety in your home

6/19/2020 (Permalink)

Be aware of the potential dangers that candles can cause

Candles can put a nice touch on a freshly clean home or be used during power outages. No matter how you use your candles, they can potentially become a danger to your home.

While flashlights and battery-powered lamps are safe sources of light during lengthy power outages, candles are also reliable alternatives if used safely. It’s important to remember that a candle is an open flame, which always runs the potential risk of a fire-related accident. According to the National Fire Protection Association, more than 20% of candle fires involving fatalities occur during a loss of power.

Here are some safety precautions to follow when the lights go out:

DO pay attention to proximity. It’s important to make sure that you’re not burning a candle on or near anything that could catch fire. Keep candles at least 12 inches away from furniture, drapes, bedding, carpets, books, or any other flammable objects. Place burning candles at least 3 inches apart from one another so they don’t melt one another or burn improperly.

DON’T leave burning candles unattended. Try to restrict people and candles to one room in the house so the location of family members can always be accounted for and you can keep an eye on open flames. Extinguish all candles before going to bed or leaving a room.

DO place candles on a fire-resistant surface. Place a handle in its holder on a stable, nonflammable surface, such as a metal cookie sheet, frying pan or ceramic plate.

DON’T light a candle if you smell gas. If you smell gas inside or outside your home, immediately put out all open flames, shut off your gas supply, leave the area, get to a safe place, and call 911.

DO use pillar or container candles. Broader-based candles are a suitable option for power outages, as these are less likely to be accidentally knocked over. When possible, candles should be enclosed within glass hurricane holders or globes.

DON’T use candles as a search guide or night light. Avoid walking around with a candle. Dark rooms can increase the chance of tripping or brushing against a flammable item. Use a flashlight instead.

DO keep candles out of reach of children and pets. Place candles up high to avoid the risk of pets, children, or adults accidentally bumping candles over in the dark.

If you have any questions on candle safety or need any fire mitigation services, contact our franchises SERVPRO of Stone Mountain/Clarkston at (770)496-1976. We are available 24/7 to assist.

Candle Safety in your home

6/19/2020 (Permalink)

Be aware of the potential dangers that candles can cause

Candles can put a nice touch on a freshly clean home or be used during power outages. No matter how you use your candles, they can potentially become a danger to your home.

While flashlights and battery-powered lamps are safe sources of light during lengthy power outages, candles are also reliable alternatives if used safely. It’s important to remember that a candle is an open flame, which always runs the potential risk of a fire-related accident. According to the National Fire Protection Association, more than 20% of candle fires involving fatalities occur during a loss of power.

Here are some safety precautions to follow when the lights go out:

DO pay attention to proximity. It’s important to make sure that you’re not burning a candle on or near anything that could catch fire. Keep candles at least 12 inches away from furniture, drapes, bedding, carpets, books, or any other flammable objects. Place burning candles at least 3 inches apart from one another so they don’t melt one another or burn improperly.

DON’T leave burning candles unattended. Try to restrict people and candles to one room in the house so the location of family members can always be accounted for and you can keep an eye on open flames. Extinguish all candles before going to bed or leaving a room.

DO place candles on a fire-resistant surface. Place a handle in its holder on a stable, nonflammable surface, such as a metal cookie sheet, frying pan or ceramic plate.

DON’T light a candle if you smell gas. If you smell gas inside or outside your home, immediately put out all open flames, shut off your gas supply, leave the area, get to a safe place, and call 911.

DO use pillar or container candles. Broader-based candles are a suitable option for power outages, as these are less likely to be accidentally knocked over. When possible, candles should be enclosed within glass hurricane holders or globes.

DON’T use candles as a search guide or night light. Avoid walking around with a candle. Dark rooms can increase the chance of tripping or brushing against a flammable item. Use a flashlight instead.

DO keep candles out of reach of children and pets. Place candles up high to avoid the risk of pets, children, or adults accidentally bumping candles over in the dark.

If you have any questions on candle safety or need any fire mitigation services, contact our franchises SERVPRO of Stone Mountain/Clarkston at (770)496-1976. We are available 24/7 to assist.

Candle Safety in your home

6/19/2020 (Permalink)

Be aware of the potential dangers that candles can cause

Candles can put a nice touch on a freshly clean home or be used during power outages. No matter how you use your candles, they can potentially become a danger to your home.

While flashlights and battery-powered lamps are safe sources of light during lengthy power outages, candles are also reliable alternatives if used safely. It’s important to remember that a candle is an open flame, which always runs the potential risk of a fire-related accident. According to the National Fire Protection Association, more than 20% of candle fires involving fatalities occur during a loss of power.

Here are some safety precautions to follow when the lights go out:

DO pay attention to proximity. It’s important to make sure that you’re not burning a candle on or near anything that could catch fire. Keep candles at least 12 inches away from furniture, drapes, bedding, carpets, books, or any other flammable objects. Place burning candles at least 3 inches apart from one another so they don’t melt one another or burn improperly.

DON’T leave burning candles unattended. Try to restrict people and candles to one room in the house so the location of family members can always be accounted for and you can keep an eye on open flames. Extinguish all candles before going to bed or leaving a room.

DO place candles on a fire-resistant surface. Place a handle in its holder on a stable, nonflammable surface, such as a metal cookie sheet, frying pan or ceramic plate.

DON’T light a candle if you smell gas. If you smell gas inside or outside your home, immediately put out all open flames, shut off your gas supply, leave the area, get to a safe place, and call 911.

DO use pillar or container candles. Broader-based candles are a suitable option for power outages, as these are less likely to be accidentally knocked over. When possible, candles should be enclosed within glass hurricane holders or globes.

DON’T use candles as a search guide or night light. Avoid walking around with a candle. Dark rooms can increase the chance of tripping or brushing against a flammable item. Use a flashlight instead.

DO keep candles out of reach of children and pets. Place candles up high to avoid the risk of pets, children, or adults accidentally bumping candles over in the dark.

If you have any questions on candle safety or need any fire mitigation services, contact our franchises SERVPRO of Stone Mountain/Clarkston at (770)496-1976. We are available 24/7 to assist.

Tips to Improve Your Safety in Severe Weather

6/17/2020 (Permalink)

Always be prepared for severe storms

Because of how regularly severe storms and weather events can occur during the warmer seasons of the year, every single storm should be revered as a possible threat. Every storm has the potential to cause significant damage and pose a serious threat to unprotected people, so before one strikes, make sure you are doing what you can to boost your household safety efforts just in case.

Being aware of what watches and warnings mean, having ample emergency supplies stored and having multiple ways to tune into emergency broadcasts will help you be certain that you are as prepared as possible.

Be Aware of What Watches and Warnings Mean

When severe weather is on the way, local officials will generally issue watches and warnings to keep the public informed about the current conditions, so it is important to know what they mean. A storm watch is issued if conditions are particularly favorable for a storm to develop, but one has yet to occur in the area. A storm warning is more serious, as it means storms have been spotted on the ground and are a threat to the area. During a storm watch, you can simply stay alert, but during a storm warning, you should take cover immediately

Have Ample Emergency Supplies Stored

If a storm is nearby, it is important to seek shelter and stay put until the threat passes—which is why having everything you need at home is so highly recommended. Be sure you have enough food and water packed for everyone in your family in case utilities go out, as well as flashlights and extra batteries so you have a light source. You should also have a “safe zone” in the home—somewhere you can go that is sheltered from external walls as much as possible where you can wait out the worst of the storm.

Have Multiple Ways to Tune Into Emergency Broadcasts

While most of us rely on our smartphones to get information about the weather, this method can have some drawbacks and is not reliable during severe weather. Because cell reception can be spotty during severe storms and electricity is often unreliable, make sure you have multiple ways to get alerts that do not depend on the traditional power grid. A non-electrical weather radio powered by batteries or manually is often a good solution for this.

If your home has been impacted by storm damage, we are here for you. You can contact SERVPRO of Stone Mountain/Clarkston at (770)496-1976 to get a quick response to your home’s damages.

Tips to Improve Your Safety in Severe Weather

6/17/2020 (Permalink)

Always be prepared for severe storms

Because of how regularly severe storms and weather events can occur during the warmer seasons of the year, every single storm should be revered as a possible threat. Every storm has the potential to cause significant damage and pose a serious threat to unprotected people, so before one strikes, make sure you are doing what you can to boost your household safety efforts just in case.

Being aware of what watches and warnings mean, having ample emergency supplies stored and having multiple ways to tune into emergency broadcasts will help you be certain that you are as prepared as possible.

Be Aware of What Watches and Warnings Mean

When severe weather is on the way, local officials will generally issue watches and warnings to keep the public informed about the current conditions, so it is important to know what they mean. A storm watch is issued if conditions are particularly favorable for a storm to develop, but one has yet to occur in the area. A storm warning is more serious, as it means storms have been spotted on the ground and are a threat to the area. During a storm watch, you can simply stay alert, but during a storm warning, you should take cover immediately

Have Ample Emergency Supplies Stored

If a storm is nearby, it is important to seek shelter and stay put until the threat passes—which is why having everything you need at home is so highly recommended. Be sure you have enough food and water packed for everyone in your family in case utilities go out, as well as flashlights and extra batteries so you have a light source. You should also have a “safe zone” in the home—somewhere you can go that is sheltered from external walls as much as possible where you can wait out the worst of the storm.

Have Multiple Ways to Tune Into Emergency Broadcasts

While most of us rely on our smartphones to get information about the weather, this method can have some drawbacks and is not reliable during severe weather. Because cell reception can be spotty during severe storms and electricity is often unreliable, make sure you have multiple ways to get alerts that do not depend on the traditional power grid. A non-electrical weather radio powered by batteries or manually is often a good solution for this.

If your home has been impacted by storm damage, we are here for you. You can contact SERVPRO of Stone Mountain/Clarkston at (770)496-1976 to get a quick response to your home’s damages.

Tips to Improve Your Safety in Severe Weather

6/17/2020 (Permalink)

Always be prepared for severe storms

Because of how regularly severe storms and weather events can occur during the warmer seasons of the year, every single storm should be revered as a possible threat. Every storm has the potential to cause significant damage and pose a serious threat to unprotected people, so before one strikes, make sure you are doing what you can to boost your household safety efforts just in case.

Being aware of what watches and warnings mean, having ample emergency supplies stored and having multiple ways to tune into emergency broadcasts will help you be certain that you are as prepared as possible.

Be Aware of What Watches and Warnings Mean

When severe weather is on the way, local officials will generally issue watches and warnings to keep the public informed about the current conditions, so it is important to know what they mean. A storm watch is issued if conditions are particularly favorable for a storm to develop, but one has yet to occur in the area. A storm warning is more serious, as it means storms have been spotted on the ground and are a threat to the area. During a storm watch, you can simply stay alert, but during a storm warning, you should take cover immediately

Have Ample Emergency Supplies Stored

If a storm is nearby, it is important to seek shelter and stay put until the threat passes—which is why having everything you need at home is so highly recommended. Be sure you have enough food and water packed for everyone in your family in case utilities go out, as well as flashlights and extra batteries so you have a light source. You should also have a “safe zone” in the home—somewhere you can go that is sheltered from external walls as much as possible where you can wait out the worst of the storm.

Have Multiple Ways to Tune Into Emergency Broadcasts

While most of us rely on our smartphones to get information about the weather, this method can have some drawbacks and is not reliable during severe weather. Because cell reception can be spotty during severe storms and electricity is often unreliable, make sure you have multiple ways to get alerts that do not depend on the traditional power grid. A non-electrical weather radio powered by batteries or manually is often a good solution for this.

If your home has been impacted by storm damage, we are here for you. You can contact SERVPRO of Stone Mountain/Clarkston at (770)496-1976 to get a quick response to your home’s damages.

Water Loss in Commercial Buildings

6/12/2020 (Permalink)

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.   However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.  

1. Malfunctioning sprinkler systems Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.  

3. Broken pipes and plumbing Just like in a residence, if the plumbing system in your workplace fails water damage could be the result.   

4. Backed up sewer lines This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.   

If your business has suffered commercial water damage, our franchises SERVPRO of Stone Mountain/Clarkston will get you back up and running again. Call us anytime 24/7 at 770-496-1976 for fast help.

Water Loss in Commercial Buildings

6/12/2020 (Permalink)

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.   However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.  

1. Malfunctioning sprinkler systems Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.  

3. Broken pipes and plumbing Just like in a residence, if the plumbing system in your workplace fails water damage could be the result.   

4. Backed up sewer lines This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.   

If your business has suffered commercial water damage, our franchises SERVPRO of Stone Mountain/Clarkston will get you back up and running again. Call us anytime 24/7 at 770-496-1976 for fast help.

Water Loss in Commercial Buildings

6/12/2020 (Permalink)

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.   However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.  

1. Malfunctioning sprinkler systems Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.  

3. Broken pipes and plumbing Just like in a residence, if the plumbing system in your workplace fails water damage could be the result.   

4. Backed up sewer lines This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.   

If your business has suffered commercial water damage, our franchises SERVPRO of Stone Mountain/Clarkston will get you back up and running again. Call us anytime 24/7 at 770-496-1976 for fast help.

Water Damage in a commercial building

6/11/2020 (Permalink)

Commercial water damage can be caused by an amount of different issues. Anywhere from rainstorms, broken pipes, or humidity to faulty appliances or slow leaks. Any of these incidents can lead to microbial or bacterial growth if it is not cleaned up properly. A full-service property restoration company like us, SERVPRO of Stone Mountain/Clarkston can help your business recover from water damage, no matter how big or how small the loss may be. We understand that the damage needs to be mitigated as quickly as possible to minimize the downtime your business may experience, and here at SERVPRO, we have 24-hour emergency response, every day of the year in Stone Mountain/Clarkston and the surrounding areas. Our technicians will work alongside utility companies and commercial plumbers to make sure your building is secure against any secondary water damages or loss. If you experience a loss that is considered a Category 3, i.e. sewage water, our professionals, who are IICRC-certified, will decontaminate your property working under specific standards. Our techs can work alongside certified environmental hygienists to give testing and clearances so you and your staff can have a peace of mind. Part of this process includes our technicians using special treatments to avoid mold growing in your building. In cases of long-term moisture where mold is already found, our certified mold remediation specialists will clean and get rid of as much mold growth as is possible.  Our team has the equipment and the staffing to take care of a commercial water loss of any size. We can help you recover from industrial plumbing failure and major floods to any other loss your commercial building might face If you’ve experienced a commercial water loss, speak with us at our franchise, SERVPRO of Stone Mountain/Clarkston by dialing 770-496-1976 for a prompt 24/7 response.

SERVPRO is Equipped for Commercial Losses in Stone Mountain

6/11/2020 (Permalink)

When you're a business owner and you run into an unexpected commercial disaster, you should call our franchises SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We can immediately dispatch technicians to come assess any situation that is stopping your business from operating. SERVPRO of Stone Mountain/Clarkston will do everything in our power to help you and your business when trouble arises. 

Tips until SERVPRO arrives:

  • Shut off the water source, if identified.
  • Place aluminum foil or wood blocks under furniture legs.
  • DO NOT use regular vacuum to remove water
  • Locate insurance information
  • When we arrive we will do a very thorough dry out and complete it in a timely manner. We practice the science of drying...and we specialize in restoring your property. We are a "One Stop Shop" – Which means we are a company that can dry out your property, take care of your contents, and rebuild if necessary. Call our franchises SERVPRO of Stone Mountain/Clarkston at 770-496-1976, we are available to you 24 hours a day, 7 days a week for all your commercial needs.

Water Damage in a commercial building

6/11/2020 (Permalink)

Commercial water damage can be caused by an amount of different issues. Anywhere from rainstorms, broken pipes, or humidity to faulty appliances or slow leaks. Any of these incidents can lead to microbial or bacterial growth if it is not cleaned up properly. A full-service property restoration company like us, SERVPRO of Stone Mountain/Clarkston can help your business recover from water damage, no matter how big or how small the loss may be. We understand that the damage needs to be mitigated as quickly as possible to minimize the downtime your business may experience, and here at SERVPRO, we have 24-hour emergency response, every day of the year in Stone Mountain/Clarkston and the surrounding areas. Our technicians will work alongside utility companies and commercial plumbers to make sure your building is secure against any secondary water damages or loss. If you experience a loss that is considered a Category 3, i.e. sewage water, our professionals, who are IICRC-certified, will decontaminate your property working under specific standards. Our techs can work alongside certified environmental hygienists to give testing and clearances so you and your staff can have a peace of mind. Part of this process includes our technicians using special treatments to avoid mold growing in your building. In cases of long-term moisture where mold is already found, our certified mold remediation specialists will clean and get rid of as much mold growth as is possible.  Our team has the equipment and the staffing to take care of a commercial water loss of any size. We can help you recover from industrial plumbing failure and major floods to any other loss your commercial building might face If you’ve experienced a commercial water loss, speak with us at our franchise, SERVPRO of Stone Mountain/Clarkston by dialing 770-496-1976 for a prompt 24/7 response.

SERVPRO is Equipped for Commercial Losses in Stone Mountain

6/11/2020 (Permalink)

When you're a business owner and you run into an unexpected commercial disaster, you should call our franchises SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We can immediately dispatch technicians to come assess any situation that is stopping your business from operating. SERVPRO of Stone Mountain/Clarkston will do everything in our power to help you and your business when trouble arises. 

Tips until SERVPRO arrives:

  • Shut off the water source, if identified.
  • Place aluminum foil or wood blocks under furniture legs.
  • DO NOT use regular vacuum to remove water
  • Locate insurance information
  • When we arrive we will do a very thorough dry out and complete it in a timely manner. We practice the science of drying...and we specialize in restoring your property. We are a "One Stop Shop" – Which means we are a company that can dry out your property, take care of your contents, and rebuild if necessary. Call our franchises SERVPRO of Stone Mountain/Clarkston at 770-496-1976, we are available to you 24 hours a day, 7 days a week for all your commercial needs.

Water Damage in a commercial building

6/11/2020 (Permalink)

Commercial water damage can be caused by an amount of different issues. Anywhere from rainstorms, broken pipes, or humidity to faulty appliances or slow leaks. Any of these incidents can lead to microbial or bacterial growth if it is not cleaned up properly. A full-service property restoration company like us, SERVPRO of Stone Mountain/Clarkston can help your business recover from water damage, no matter how big or how small the loss may be. We understand that the damage needs to be mitigated as quickly as possible to minimize the downtime your business may experience, and here at SERVPRO, we have 24-hour emergency response, every day of the year in Stone Mountain/Clarkston and the surrounding areas. Our technicians will work alongside utility companies and commercial plumbers to make sure your building is secure against any secondary water damages or loss. If you experience a loss that is considered a Category 3, i.e. sewage water, our professionals, who are IICRC-certified, will decontaminate your property working under specific standards. Our techs can work alongside certified environmental hygienists to give testing and clearances so you and your staff can have a peace of mind. Part of this process includes our technicians using special treatments to avoid mold growing in your building. In cases of long-term moisture where mold is already found, our certified mold remediation specialists will clean and get rid of as much mold growth as is possible.  Our team has the equipment and the staffing to take care of a commercial water loss of any size. We can help you recover from industrial plumbing failure and major floods to any other loss your commercial building might face If you’ve experienced a commercial water loss, speak with us at our franchise, SERVPRO of Stone Mountain/Clarkston by dialing 770-496-1976 for a prompt 24/7 response.

SERVPRO is Equipped for Commercial Losses in Stone Mountain

6/11/2020 (Permalink)

When you're a business owner and you run into an unexpected commercial disaster, you should call our franchises SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We can immediately dispatch technicians to come assess any situation that is stopping your business from operating. SERVPRO of Stone Mountain/Clarkston will do everything in our power to help you and your business when trouble arises. 

Tips until SERVPRO arrives:

  • Shut off the water source, if identified.
  • Place aluminum foil or wood blocks under furniture legs.
  • DO NOT use regular vacuum to remove water
  • Locate insurance information
  • When we arrive we will do a very thorough dry out and complete it in a timely manner. We practice the science of drying...and we specialize in restoring your property. We are a "One Stop Shop" – Which means we are a company that can dry out your property, take care of your contents, and rebuild if necessary. Call our franchises SERVPRO of Stone Mountain/Clarkston at 770-496-1976, we are available to you 24 hours a day, 7 days a week for all your commercial needs.

Severe Weather, are you ready?

6/10/2020 (Permalink)

Are you ready for Severe Weather?

Severe weather is unpredictable and SERVPRO® of Stone Mountain/Clarkston wants you to be safe no matter the season! Below are some severe weather readiness tips to help guide you, no matter what type of disaster you may encounter.

Weather Radios: Weather radios are the most reliable way to receive notifications of severe weather in your area. Although cellular phones, weather apps, social media as well as wireless emergency alerts (WEA’s) are what the majority of us depend on to keep informed, the truth is those devices can have their limitations during severe weather and can be interrupted. Mobile devices rely on towers and those towers can be damaged and cease to function during severe weather. A weather radio, WITH CHARGED BATTERIES, is the most reliable way to be informed of severe weather. Be sure to properly program your weather radio so you only receive the alerts you want for the counties you want.

Emergency Supply Kit: Having an emergency kit can be a life saver. Most emergency management agencies recommend supplies for up to three days. The following is a list you can use as a guideline:

Water – 1 gallon per person per day

Food – non-perishable

Manual can opener

Battery operated radio, preferably a weather radio

Flashlight

Extra batteries for radio and flashlight

First Aid kit

Whistle to signal help

Clothing, blankets

Dust mask 

Plastic sheeting, garbage bags, and duct tape

Wrench or other tools to shut off utilities

Hygiene items

Important documents. (Copy of insurance policy, bank account info, identification, etc.)

Fire extinguisher

Matches in waterproof case

Cash

Make family plan: Make sure all members in the household are aware where they are to go in the event of severe weather. If for some reason the family is separated in the event of a severe storm, have a meeting place established as to aid in finding each other amidst devastation.

Call SERVPRO® of Stone Mountain/Clarkston 770-496-1976. We are here to help!

Storm Damage to your property in Stone Mountain

6/10/2020 (Permalink)

When heavy rains and high winds hit hard, property destruction and loss can be devastating to you as a homeowner. Structural damage to the exterior of your home is followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs to an already anxiety provoking situation. SERVPRO of Stone Mountain/Clarkston delivers the help you need swiftly, even when a local disaster is widespread as we can call upon a network of over 1,650 franchises nationwide to respond if the need is great.   Storm damage can feel overwhelming, but your fear and panic will disappear when our team of professionals responds to your water, wind, and flooding repair fulfilling your restoration needs. Your particular situation is of paramount importance to us, and you need not worry that your repairs and restoration will take a back seat even when many in your area are struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, but our local ownership means you will receive a personalized approach to your particular situation, efficiently returning your home back to its pre-storm condition just “Like it never even happened.”   Placing your trust in SERVPRO of Stone Mountain/Clarkston for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver. We use state of the art equipment to clean, repair, and restore your home and in the process, we also restore your and your family’s peace of mind. Our technicians are highly trained and qualified, current in Institute of Inspection Cleaning and Restoration Certification (IICRC) for any procedure needed to bring your home back to the comfortable and comforting refuge you deserve. We also work closely with your insurance company, ensuring that all the work necessary is approved and compensated according to the terms of your policy. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. We are not satisfied until you are happily back in your restored dwelling.   Once you make sure that your family is safe after a major storm, your first call should be to SERVPRO of Stone Mountain/Clarkston. Dial 770-496-1976  24/7 and begin the road to recovery by scheduling an inspection with our storm damage experts.

Severe Weather, are you ready?

6/10/2020 (Permalink)

Are you ready for Severe Weather?

Severe weather is unpredictable and SERVPRO® of Stone Mountain/Clarkston wants you to be safe no matter the season! Below are some severe weather readiness tips to help guide you, no matter what type of disaster you may encounter.

Weather Radios: Weather radios are the most reliable way to receive notifications of severe weather in your area. Although cellular phones, weather apps, social media as well as wireless emergency alerts (WEA’s) are what the majority of us depend on to keep informed, the truth is those devices can have their limitations during severe weather and can be interrupted. Mobile devices rely on towers and those towers can be damaged and cease to function during severe weather. A weather radio, WITH CHARGED BATTERIES, is the most reliable way to be informed of severe weather. Be sure to properly program your weather radio so you only receive the alerts you want for the counties you want.

Emergency Supply Kit: Having an emergency kit can be a life saver. Most emergency management agencies recommend supplies for up to three days. The following is a list you can use as a guideline:

Water – 1 gallon per person per day

Food – non-perishable

Manual can opener

Battery operated radio, preferably a weather radio

Flashlight

Extra batteries for radio and flashlight

First Aid kit

Whistle to signal help

Clothing, blankets

Dust mask 

Plastic sheeting, garbage bags, and duct tape

Wrench or other tools to shut off utilities

Hygiene items

Important documents. (Copy of insurance policy, bank account info, identification, etc.)

Fire extinguisher

Matches in waterproof case

Cash

Make family plan: Make sure all members in the household are aware where they are to go in the event of severe weather. If for some reason the family is separated in the event of a severe storm, have a meeting place established as to aid in finding each other amidst devastation.

Call SERVPRO® of Stone Mountain/Clarkston 770-496-1976. We are here to help!

Storm Damage to your property in Stone Mountain

6/10/2020 (Permalink)

When heavy rains and high winds hit hard, property destruction and loss can be devastating to you as a homeowner. Structural damage to the exterior of your home is followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs to an already anxiety provoking situation. SERVPRO of Stone Mountain/Clarkston delivers the help you need swiftly, even when a local disaster is widespread as we can call upon a network of over 1,650 franchises nationwide to respond if the need is great.   Storm damage can feel overwhelming, but your fear and panic will disappear when our team of professionals responds to your water, wind, and flooding repair fulfilling your restoration needs. Your particular situation is of paramount importance to us, and you need not worry that your repairs and restoration will take a back seat even when many in your area are struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, but our local ownership means you will receive a personalized approach to your particular situation, efficiently returning your home back to its pre-storm condition just “Like it never even happened.”   Placing your trust in SERVPRO of Stone Mountain/Clarkston for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver. We use state of the art equipment to clean, repair, and restore your home and in the process, we also restore your and your family’s peace of mind. Our technicians are highly trained and qualified, current in Institute of Inspection Cleaning and Restoration Certification (IICRC) for any procedure needed to bring your home back to the comfortable and comforting refuge you deserve. We also work closely with your insurance company, ensuring that all the work necessary is approved and compensated according to the terms of your policy. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. We are not satisfied until you are happily back in your restored dwelling.   Once you make sure that your family is safe after a major storm, your first call should be to SERVPRO of Stone Mountain/Clarkston. Dial 770-496-1976  24/7 and begin the road to recovery by scheduling an inspection with our storm damage experts.

Severe Weather, are you ready?

6/10/2020 (Permalink)

Are you ready for Severe Weather?

Severe weather is unpredictable and SERVPRO® of Stone Mountain/Clarkston wants you to be safe no matter the season! Below are some severe weather readiness tips to help guide you, no matter what type of disaster you may encounter.

Weather Radios: Weather radios are the most reliable way to receive notifications of severe weather in your area. Although cellular phones, weather apps, social media as well as wireless emergency alerts (WEA’s) are what the majority of us depend on to keep informed, the truth is those devices can have their limitations during severe weather and can be interrupted. Mobile devices rely on towers and those towers can be damaged and cease to function during severe weather. A weather radio, WITH CHARGED BATTERIES, is the most reliable way to be informed of severe weather. Be sure to properly program your weather radio so you only receive the alerts you want for the counties you want.

Emergency Supply Kit: Having an emergency kit can be a life saver. Most emergency management agencies recommend supplies for up to three days. The following is a list you can use as a guideline:

Water – 1 gallon per person per day

Food – non-perishable

Manual can opener

Battery operated radio, preferably a weather radio

Flashlight

Extra batteries for radio and flashlight

First Aid kit

Whistle to signal help

Clothing, blankets

Dust mask 

Plastic sheeting, garbage bags, and duct tape

Wrench or other tools to shut off utilities

Hygiene items

Important documents. (Copy of insurance policy, bank account info, identification, etc.)

Fire extinguisher

Matches in waterproof case

Cash

Make family plan: Make sure all members in the household are aware where they are to go in the event of severe weather. If for some reason the family is separated in the event of a severe storm, have a meeting place established as to aid in finding each other amidst devastation.

Call SERVPRO® of Stone Mountain/Clarkston 770-496-1976. We are here to help!

Storm Damage to your property in Stone Mountain

6/10/2020 (Permalink)

When heavy rains and high winds hit hard, property destruction and loss can be devastating to you as a homeowner. Structural damage to the exterior of your home is followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs to an already anxiety provoking situation. SERVPRO of Stone Mountain/Clarkston delivers the help you need swiftly, even when a local disaster is widespread as we can call upon a network of over 1,650 franchises nationwide to respond if the need is great.   Storm damage can feel overwhelming, but your fear and panic will disappear when our team of professionals responds to your water, wind, and flooding repair fulfilling your restoration needs. Your particular situation is of paramount importance to us, and you need not worry that your repairs and restoration will take a back seat even when many in your area are struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, but our local ownership means you will receive a personalized approach to your particular situation, efficiently returning your home back to its pre-storm condition just “Like it never even happened.”   Placing your trust in SERVPRO of Stone Mountain/Clarkston for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver. We use state of the art equipment to clean, repair, and restore your home and in the process, we also restore your and your family’s peace of mind. Our technicians are highly trained and qualified, current in Institute of Inspection Cleaning and Restoration Certification (IICRC) for any procedure needed to bring your home back to the comfortable and comforting refuge you deserve. We also work closely with your insurance company, ensuring that all the work necessary is approved and compensated according to the terms of your policy. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. We are not satisfied until you are happily back in your restored dwelling.   Once you make sure that your family is safe after a major storm, your first call should be to SERVPRO of Stone Mountain/Clarkston. Dial 770-496-1976  24/7 and begin the road to recovery by scheduling an inspection with our storm damage experts.

Water Damage Restoration

6/9/2020 (Permalink)

If you discover a water leak in your home, the first few minutes are critical.  The top priority is to avoid panic and focus on getting the source of the water stopped.  The most common water leaks in a home can be traced to the kitchen or a bathroom. 

Most all common water supplies in a residence have a cut-off valve nearby and all valves can be turned off with a clockwise turn.  If the source of the leak is your washing machine, the valves to turn off the flow are located behind the machine.  Do not disconnect the hoses.  Instead, turn off the water flow where the hoses are connected in the wall. 

In the kitchen, you will find shut-off values for the faucet under the sink.  This is also where you will most likely find the shut-off valve for an ice maker, if your freezer is equipped with one.  The valve that controls your sink is usually the same valve that provides flow to your dishwasher.  In a bathroom, cutoff valves are below the sink and may be within a sink cabinet if you have one.  The supply line for the toilet is commonly located under and behind the seat. 

A water heater can also be the source of your leak.  If it is a gas tank, turn off the gas supply first then turn off the water.  The water supply valve is usually located near or above the top of the tank.

Stopping the leak at its source as quickly as possible will minimize damage to cabinets, floors, walls and contents.  Within a single minute, several gallons of water can flow into your home and saturate anything in its path, including adjacent rooms. 

Some leaks cannot be stopped with an inside valve so the water supply to your house has to be interrupted.  Lines carrying water into your home come from a main line outside that can usually be found close to the street where your water meter is located. 

At SERVPRO® of Stone Mountain / Clarkston, we are experts at mitigating water damages.  Our emergency services include extraction, removal of damaged debris, getting your home dry and providing you with the information and services you need to make water damage “Like it never even happened.”  Call us at (770) 496-1976 or visit us on the web at www.SERVPROstonemountainclarkston.com.

Faulty Water Heaters

6/9/2020 (Permalink)

Water can damage your home in many ways. Most of the time it's an external threat, but sometimes a leak from inside can cause just as much, or even more, damage.  When a leak develops, the water might not come rushing out at once. Most of the time it's a slow leak that may go unnoticed for days.

If the water heater is located on an upper floor, the damage will be even more extensive, since water always flows downhill. The leaking water heater on a second floor can cause extensive damage to both walls and flooring as the water seeks the lowest spot in the building or home.

Fortunately, there are steps people can take to minimize the risk of a water heater causing damage to their home or business.  The first thing people need to do is regularly inspect the water heater and the pipes around the unit for any signs of leakage, moisture, mold, mineral buildup and corrosion.  Putting in an inexpensive drip pan below the water heater that drains to the outside of the property can help prevent thousands of dollars in water damage in many cases.

Age is also a big factor. Many water heater manufacturers estimate the lifespan of these appliances to be 8 to 12 years, so replacing a unit when it is nearing this age can be a good insurance policy against unwanted damage.

What to look for:

  • Water doesn't get as hot as it used to.
  • There's rust in water coming from your faucets or on your clothes.
  • Your hot water heater makes cracking and popping sounds when it's heating.
  • There's a metallic taste in your hot water.
  • Rust is forming on the outside bottom of your water heater.
  • A puddle is forming under your hot water heater.
  • The burner units have become clogged or rusty.

Unfortunately, leaking water heaters result in countless insurance claims each year. If a small leak goes unnoticed – occurring while you are on vacation, for example – the damage can quickly escalate into a major claim. Call SERVPRO® of Stone Mountain/Clarkston at 770-496-1976 if you experience water damage caused by a faulty hot water heater.

Water Damage Restoration

6/9/2020 (Permalink)

If you discover a water leak in your home, the first few minutes are critical.  The top priority is to avoid panic and focus on getting the source of the water stopped.  The most common water leaks in a home can be traced to the kitchen or a bathroom. 

Most all common water supplies in a residence have a cut-off valve nearby and all valves can be turned off with a clockwise turn.  If the source of the leak is your washing machine, the valves to turn off the flow are located behind the machine.  Do not disconnect the hoses.  Instead, turn off the water flow where the hoses are connected in the wall. 

In the kitchen, you will find shut-off values for the faucet under the sink.  This is also where you will most likely find the shut-off valve for an ice maker, if your freezer is equipped with one.  The valve that controls your sink is usually the same valve that provides flow to your dishwasher.  In a bathroom, cutoff valves are below the sink and may be within a sink cabinet if you have one.  The supply line for the toilet is commonly located under and behind the seat. 

A water heater can also be the source of your leak.  If it is a gas tank, turn off the gas supply first then turn off the water.  The water supply valve is usually located near or above the top of the tank.

Stopping the leak at its source as quickly as possible will minimize damage to cabinets, floors, walls and contents.  Within a single minute, several gallons of water can flow into your home and saturate anything in its path, including adjacent rooms. 

Some leaks cannot be stopped with an inside valve so the water supply to your house has to be interrupted.  Lines carrying water into your home come from a main line outside that can usually be found close to the street where your water meter is located. 

At SERVPRO® of Stone Mountain / Clarkston, we are experts at mitigating water damages.  Our emergency services include extraction, removal of damaged debris, getting your home dry and providing you with the information and services you need to make water damage “Like it never even happened.”  Call us at (770) 496-1976 or visit us on the web at www.SERVPROstonemountainclarkston.com.

Faulty Water Heaters

6/9/2020 (Permalink)

Water can damage your home in many ways. Most of the time it's an external threat, but sometimes a leak from inside can cause just as much, or even more, damage.  When a leak develops, the water might not come rushing out at once. Most of the time it's a slow leak that may go unnoticed for days.

If the water heater is located on an upper floor, the damage will be even more extensive, since water always flows downhill. The leaking water heater on a second floor can cause extensive damage to both walls and flooring as the water seeks the lowest spot in the building or home.

Fortunately, there are steps people can take to minimize the risk of a water heater causing damage to their home or business.  The first thing people need to do is regularly inspect the water heater and the pipes around the unit for any signs of leakage, moisture, mold, mineral buildup and corrosion.  Putting in an inexpensive drip pan below the water heater that drains to the outside of the property can help prevent thousands of dollars in water damage in many cases.

Age is also a big factor. Many water heater manufacturers estimate the lifespan of these appliances to be 8 to 12 years, so replacing a unit when it is nearing this age can be a good insurance policy against unwanted damage.

What to look for:

  • Water doesn't get as hot as it used to.
  • There's rust in water coming from your faucets or on your clothes.
  • Your hot water heater makes cracking and popping sounds when it's heating.
  • There's a metallic taste in your hot water.
  • Rust is forming on the outside bottom of your water heater.
  • A puddle is forming under your hot water heater.
  • The burner units have become clogged or rusty.

Unfortunately, leaking water heaters result in countless insurance claims each year. If a small leak goes unnoticed – occurring while you are on vacation, for example – the damage can quickly escalate into a major claim. Call SERVPRO® of Stone Mountain/Clarkston at 770-496-1976 if you experience water damage caused by a faulty hot water heater.

Water Damage Restoration

6/9/2020 (Permalink)

If you discover a water leak in your home, the first few minutes are critical.  The top priority is to avoid panic and focus on getting the source of the water stopped.  The most common water leaks in a home can be traced to the kitchen or a bathroom. 

Most all common water supplies in a residence have a cut-off valve nearby and all valves can be turned off with a clockwise turn.  If the source of the leak is your washing machine, the valves to turn off the flow are located behind the machine.  Do not disconnect the hoses.  Instead, turn off the water flow where the hoses are connected in the wall. 

In the kitchen, you will find shut-off values for the faucet under the sink.  This is also where you will most likely find the shut-off valve for an ice maker, if your freezer is equipped with one.  The valve that controls your sink is usually the same valve that provides flow to your dishwasher.  In a bathroom, cutoff valves are below the sink and may be within a sink cabinet if you have one.  The supply line for the toilet is commonly located under and behind the seat. 

A water heater can also be the source of your leak.  If it is a gas tank, turn off the gas supply first then turn off the water.  The water supply valve is usually located near or above the top of the tank.

Stopping the leak at its source as quickly as possible will minimize damage to cabinets, floors, walls and contents.  Within a single minute, several gallons of water can flow into your home and saturate anything in its path, including adjacent rooms. 

Some leaks cannot be stopped with an inside valve so the water supply to your house has to be interrupted.  Lines carrying water into your home come from a main line outside that can usually be found close to the street where your water meter is located. 

At SERVPRO® of Stone Mountain / Clarkston, we are experts at mitigating water damages.  Our emergency services include extraction, removal of damaged debris, getting your home dry and providing you with the information and services you need to make water damage “Like it never even happened.”  Call us at (770) 496-1976 or visit us on the web at www.SERVPROstonemountainclarkston.com.

Faulty Water Heaters

6/9/2020 (Permalink)

Water can damage your home in many ways. Most of the time it's an external threat, but sometimes a leak from inside can cause just as much, or even more, damage.  When a leak develops, the water might not come rushing out at once. Most of the time it's a slow leak that may go unnoticed for days.

If the water heater is located on an upper floor, the damage will be even more extensive, since water always flows downhill. The leaking water heater on a second floor can cause extensive damage to both walls and flooring as the water seeks the lowest spot in the building or home.

Fortunately, there are steps people can take to minimize the risk of a water heater causing damage to their home or business.  The first thing people need to do is regularly inspect the water heater and the pipes around the unit for any signs of leakage, moisture, mold, mineral buildup and corrosion.  Putting in an inexpensive drip pan below the water heater that drains to the outside of the property can help prevent thousands of dollars in water damage in many cases.

Age is also a big factor. Many water heater manufacturers estimate the lifespan of these appliances to be 8 to 12 years, so replacing a unit when it is nearing this age can be a good insurance policy against unwanted damage.

What to look for:

  • Water doesn't get as hot as it used to.
  • There's rust in water coming from your faucets or on your clothes.
  • Your hot water heater makes cracking and popping sounds when it's heating.
  • There's a metallic taste in your hot water.
  • Rust is forming on the outside bottom of your water heater.
  • A puddle is forming under your hot water heater.
  • The burner units have become clogged or rusty.

Unfortunately, leaking water heaters result in countless insurance claims each year. If a small leak goes unnoticed – occurring while you are on vacation, for example – the damage can quickly escalate into a major claim. Call SERVPRO® of Stone Mountain/Clarkston at 770-496-1976 if you experience water damage caused by a faulty hot water heater.

Rain water may enter your home and cause flooding

6/4/2020 (Permalink)

When flooding water infiltrates your home or business call SERVPRO of Stone Mountain/Clarkston immediately to get emergency services started.  While most instances of rising flood water entering your structure are not covered by insurance, you will usually need professional assistance to remove the water in a timely manner.

Once our office receives your call at (770) 496-1976 we will dispatch an emergency service crew that can be onsite within one hour to extract the water using truck mounted or portable extractors.  Once the water is extracted our crews will determine any hazards that may be present and develop a plan for drying and a scope for material removal.

Our technicians will go over with you our recommendations for drying and demolition, so that you can make the right choice moving forward for your home or business.  When the flooding is limited in nature, there are many things an owner can do on their own or with the help of some good friends and colleagues.  If the flooding was substantial, it may be in your best interests to let the professionals complete the work.

Water Mitigation Technician Explained

6/4/2020 (Permalink)

Our technicians are well qualified to assist you in restoring your home after water damage occurs.

A water mitigation technician works, usually in connection with a water-damage restoration team, to mitigate water damage to your home. If your home is subject to serious water damage, due to burst pipes, flooding, fire-extinguishing water hoses or some other unforeseen catastrophe, it can be a real problem. Your house will be a mess, carpets and furniture can be soaked, and valuables can be damaged, sometimes beyond repair.

A technician from your water-damage restoration company works to dry and remove as much of this water as possible from your home and salvage your possessions to the best of his ability. They are able to do this due to a combination of sophisticated drying equipment provided by the water-damage restoration contractor, combined with expertly trained technicians.

These technicians understand the different types of water damage, such as damage from sanitary water, gray water or black water. They can determine how severe your water damage is, such as damage that only affects part of a room, damage that affects an entire room, damage where ceilings, walls, carpet and insulation are fully saturated, and specialty drying situations.

Do I need a Water Mitigation Technician?

You can certainly try to clean up the water without the help of a water-damage restoration company, but your best chance of getting your life back to normal as quickly as possible is through hiring water mitigation professionals. In addition to saving you a lot of labor and heartache, an experienced, quality water mitigation company like SERVPRO of Gwinnett County South knows the fastest way to effectively dry your home. They can also determine the best way to save salvageable property and how to deal with problems like mold and bacteria. They also know how to work with your insurance and can make that part a smooth process as well.

Where Do I Find a Water Mitigation Technician?

If you need water damage restoration, you can contact our franchises SERVPRO of Stone Mountain right now. We offer 24/7 emergency water mitigation restoration services. You can contact us at (770)496-1976 for all your emergency needs.

Rain water may enter your home and cause flooding

6/4/2020 (Permalink)

When flooding water infiltrates your home or business call SERVPRO of Stone Mountain/Clarkston immediately to get emergency services started.  While most instances of rising flood water entering your structure are not covered by insurance, you will usually need professional assistance to remove the water in a timely manner.

Once our office receives your call at (770) 496-1976 we will dispatch an emergency service crew that can be onsite within one hour to extract the water using truck mounted or portable extractors.  Once the water is extracted our crews will determine any hazards that may be present and develop a plan for drying and a scope for material removal.

Our technicians will go over with you our recommendations for drying and demolition, so that you can make the right choice moving forward for your home or business.  When the flooding is limited in nature, there are many things an owner can do on their own or with the help of some good friends and colleagues.  If the flooding was substantial, it may be in your best interests to let the professionals complete the work.

Water Mitigation Technician Explained

6/4/2020 (Permalink)

Our technicians are well qualified to assist you in restoring your home after water damage occurs.

A water mitigation technician works, usually in connection with a water-damage restoration team, to mitigate water damage to your home. If your home is subject to serious water damage, due to burst pipes, flooding, fire-extinguishing water hoses or some other unforeseen catastrophe, it can be a real problem. Your house will be a mess, carpets and furniture can be soaked, and valuables can be damaged, sometimes beyond repair.

A technician from your water-damage restoration company works to dry and remove as much of this water as possible from your home and salvage your possessions to the best of his ability. They are able to do this due to a combination of sophisticated drying equipment provided by the water-damage restoration contractor, combined with expertly trained technicians.

These technicians understand the different types of water damage, such as damage from sanitary water, gray water or black water. They can determine how severe your water damage is, such as damage that only affects part of a room, damage that affects an entire room, damage where ceilings, walls, carpet and insulation are fully saturated, and specialty drying situations.

Do I need a Water Mitigation Technician?

You can certainly try to clean up the water without the help of a water-damage restoration company, but your best chance of getting your life back to normal as quickly as possible is through hiring water mitigation professionals. In addition to saving you a lot of labor and heartache, an experienced, quality water mitigation company like SERVPRO of Gwinnett County South knows the fastest way to effectively dry your home. They can also determine the best way to save salvageable property and how to deal with problems like mold and bacteria. They also know how to work with your insurance and can make that part a smooth process as well.

Where Do I Find a Water Mitigation Technician?

If you need water damage restoration, you can contact our franchises SERVPRO of Stone Mountain right now. We offer 24/7 emergency water mitigation restoration services. You can contact us at (770)496-1976 for all your emergency needs.

Rain water may enter your home and cause flooding

6/4/2020 (Permalink)

When flooding water infiltrates your home or business call SERVPRO of Stone Mountain/Clarkston immediately to get emergency services started.  While most instances of rising flood water entering your structure are not covered by insurance, you will usually need professional assistance to remove the water in a timely manner.

Once our office receives your call at (770) 496-1976 we will dispatch an emergency service crew that can be onsite within one hour to extract the water using truck mounted or portable extractors.  Once the water is extracted our crews will determine any hazards that may be present and develop a plan for drying and a scope for material removal.

Our technicians will go over with you our recommendations for drying and demolition, so that you can make the right choice moving forward for your home or business.  When the flooding is limited in nature, there are many things an owner can do on their own or with the help of some good friends and colleagues.  If the flooding was substantial, it may be in your best interests to let the professionals complete the work.

Water Mitigation Technician Explained

6/4/2020 (Permalink)

Our technicians are well qualified to assist you in restoring your home after water damage occurs.

A water mitigation technician works, usually in connection with a water-damage restoration team, to mitigate water damage to your home. If your home is subject to serious water damage, due to burst pipes, flooding, fire-extinguishing water hoses or some other unforeseen catastrophe, it can be a real problem. Your house will be a mess, carpets and furniture can be soaked, and valuables can be damaged, sometimes beyond repair.

A technician from your water-damage restoration company works to dry and remove as much of this water as possible from your home and salvage your possessions to the best of his ability. They are able to do this due to a combination of sophisticated drying equipment provided by the water-damage restoration contractor, combined with expertly trained technicians.

These technicians understand the different types of water damage, such as damage from sanitary water, gray water or black water. They can determine how severe your water damage is, such as damage that only affects part of a room, damage that affects an entire room, damage where ceilings, walls, carpet and insulation are fully saturated, and specialty drying situations.

Do I need a Water Mitigation Technician?

You can certainly try to clean up the water without the help of a water-damage restoration company, but your best chance of getting your life back to normal as quickly as possible is through hiring water mitigation professionals. In addition to saving you a lot of labor and heartache, an experienced, quality water mitigation company like SERVPRO of Gwinnett County South knows the fastest way to effectively dry your home. They can also determine the best way to save salvageable property and how to deal with problems like mold and bacteria. They also know how to work with your insurance and can make that part a smooth process as well.

Where Do I Find a Water Mitigation Technician?

If you need water damage restoration, you can contact our franchises SERVPRO of Stone Mountain right now. We offer 24/7 emergency water mitigation restoration services. You can contact us at (770)496-1976 for all your emergency needs.

Increasing Numbers of House Fires

5/5/2020 (Permalink)

According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. During the past few months, we have noticed an increase in home fires. Most likely due to the number of  restaurants being closed during the current pandemic and families having to cook at home more often than usual. If you don’t practice safe cooking habits, your routine dinner plans could become hazardous very quickly.  The leading cause of fires in the kitchen is unattended cooking. 

Tips for avoiding kitchen fires:

  • Be alert! If you are sleepy or have consumed alcohol don’t use the stove or stove-top.
  • Stay in the kitchen while you are frying, grilling, boiling or broiling food.
  • If you are simmering, baking or roasting food, check it regularly, remain in the kitchen while food is cooking and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire – oven mitts, wooden utensils, food packaging, towel or curtains – away from stove-top.

If a fire occurs while you are cooking, consider the following safety protocols to help keep you and your family safe.

  • Keep a lid nearby when you are cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stove-top. Leave the pan covered until it is completely cooled.
  • If you try to fight the fire, be sure anyone else in the home is getting out and that you have a clear way out.
  • For an oven fire, turn off the heat and keep the door closed.
  • If the fire is out of control, just get out! When you leave, close the door behind you to help contain the fire.
  • Call 9-1-1 or the local emergency number after you leave.

SERVPRO of Stone Mountain/Clarkston and their professional team are always here to help. Call us today at (770)496-1976.

Increasing Numbers of House Fires

5/5/2020 (Permalink)

According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. During the past few months, we have noticed an increase in home fires. Most likely due to the number of  restaurants being closed during the current pandemic and families having to cook at home more often than usual. If you don’t practice safe cooking habits, your routine dinner plans could become hazardous very quickly.  The leading cause of fires in the kitchen is unattended cooking. 

Tips for avoiding kitchen fires:

  • Be alert! If you are sleepy or have consumed alcohol don’t use the stove or stove-top.
  • Stay in the kitchen while you are frying, grilling, boiling or broiling food.
  • If you are simmering, baking or roasting food, check it regularly, remain in the kitchen while food is cooking and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire – oven mitts, wooden utensils, food packaging, towel or curtains – away from stove-top.

If a fire occurs while you are cooking, consider the following safety protocols to help keep you and your family safe.

  • Keep a lid nearby when you are cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stove-top. Leave the pan covered until it is completely cooled.
  • If you try to fight the fire, be sure anyone else in the home is getting out and that you have a clear way out.
  • For an oven fire, turn off the heat and keep the door closed.
  • If the fire is out of control, just get out! When you leave, close the door behind you to help contain the fire.
  • Call 9-1-1 or the local emergency number after you leave.

SERVPRO of Stone Mountain/Clarkston and their professional team are always here to help. Call us today at (770)496-1976.

Increasing Numbers of House Fires

5/5/2020 (Permalink)

According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. During the past few months, we have noticed an increase in home fires. Most likely due to the number of  restaurants being closed during the current pandemic and families having to cook at home more often than usual. If you don’t practice safe cooking habits, your routine dinner plans could become hazardous very quickly.  The leading cause of fires in the kitchen is unattended cooking. 

Tips for avoiding kitchen fires:

  • Be alert! If you are sleepy or have consumed alcohol don’t use the stove or stove-top.
  • Stay in the kitchen while you are frying, grilling, boiling or broiling food.
  • If you are simmering, baking or roasting food, check it regularly, remain in the kitchen while food is cooking and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire – oven mitts, wooden utensils, food packaging, towel or curtains – away from stove-top.

If a fire occurs while you are cooking, consider the following safety protocols to help keep you and your family safe.

  • Keep a lid nearby when you are cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stove-top. Leave the pan covered until it is completely cooled.
  • If you try to fight the fire, be sure anyone else in the home is getting out and that you have a clear way out.
  • For an oven fire, turn off the heat and keep the door closed.
  • If the fire is out of control, just get out! When you leave, close the door behind you to help contain the fire.
  • Call 9-1-1 or the local emergency number after you leave.

SERVPRO of Stone Mountain/Clarkston and their professional team are always here to help. Call us today at (770)496-1976.

Why you need an Emergency Ready Profile for your business!

5/1/2020 (Permalink)

Nobody plans to take on a disaster, but you can plan to be “Ready for whatever happens” by letting our Marketing Representatives issue an Emergency Ready Profile on your business website. The best way to reduce business interruption following a disaster is to plan for it now. An Emergency Ready Profile will consist of the following:

  • Emergency Action Checklist
  • Advanced Warning and Emergency Contacts
  • Emergency Contacts
  • Main Utility Information (Shut Off Locations)
  • Primary Contact Information (Work Authorization Contact)
  • Insurance Contact Information
  • Miscellaneous Contact Information
  • Property Overview
  • Building Access Information

A short time ago, we completed an Emergency Ready Profile on a well-established funeral home, but not one employee knew where the water cut-off valve was located. When the owner of the funeral home was on site, he showed our representative the water cut-off. It was under a brick near a bush! Can you imagine the amount of water damage if the owner were absent and no one else knew the location of the water cut-off? Needless to say, he was delighted to have an Emergency Ready Profile. Now he can enjoy his vacations more knowing that his company has a written emergency plan, as well as, a digital one.

By implementing an Emergency Ready Profile for your business, you can benefit from SERVPRO'S 40 years of experience in reducing the impact of any natural or man-made disaster. Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 so we can create your Emergency Ready Profile today!

Severe Storm Damage Affecting your home

5/1/2020 (Permalink)

Storm Damage to a home.

Damage from a storm of any kind can result in severe wind damage. Roof damage in after a storm may range from a missing roof, to harsh winds tearing away asphalt shingles. Roof repair of obvious defects usually ensues in the wake of hurricane damage and storm remediation. Correcting roof damage may challenge homeowners after a disaster, since a roof leak may not appear obvious. How can a roof leak and roof damage escape easy detection? Wind damage may loosen flashing, eventually causing roof leaks after the storm has long passed. Even a subtle roof leak of this nature can produce moldy and moist conditions inside the home. Getting someone out to repair your roof sooner rather than later, may prevent long term interior damage. A restoration expert may assist clients in receiving comprehensive roof assessments and roof repair services when hurricane or any other storm damage afflicts an area. Their expertise helps property owners address storm damage and roof damage more effectively.

Flooding And Recovery Flood water frequently poses a risk in coastal areas. Yet heavy rains may cause river flooding miles inland also. If the surrounding terrain cannot absorb ground water, runoff contributes to flood water. Even residents of mountainous areas sometimes sustain varying degrees of flood damage if frozen pipes rupture. Flood pump failures contribute to basement flooding and contaminated ground water in some locations, too. Experts need to assess ground water and evaluate the condition of pipes following flood damage. By relying upon a trained specialist, you'll usually obtain faster storm remediation. These experts may suggest ways to help mitigate flood water damage in the future, for instance, by requesting backup flood pump installation.

Call SERVPRO® of Stone Mountain/Clarkston at 770-496-1976 for any of your storm concerns.

SERVPRO Certified Technicians

5/1/2020 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training? 

In this industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration”.  Along with the written standard, the IICRC also provides training and certification for restoring property damage.

We believe that ALL of our employees need to be IICRC trained in Water Damage Restoration. On the job training certainly helps, but being a certified Water Damage Technician is crucial at SERVPRO of Stone Mountain/Clarkston. Here, we  send all of our full-time employees to the three-day Institute of Inspection Cleaning Restoration and Certification (IICRC) training class after six months of employment.  This includes production personnel, our office staff, and the marketing department.  If you touch a water damage file…you get trained!

Call us today at SERVPRO of Stone Mountain/Clarkston! (770)496-1976

Why you need an Emergency Ready Profile for your business!

5/1/2020 (Permalink)

Nobody plans to take on a disaster, but you can plan to be “Ready for whatever happens” by letting our Marketing Representatives issue an Emergency Ready Profile on your business website. The best way to reduce business interruption following a disaster is to plan for it now. An Emergency Ready Profile will consist of the following:

  • Emergency Action Checklist
  • Advanced Warning and Emergency Contacts
  • Emergency Contacts
  • Main Utility Information (Shut Off Locations)
  • Primary Contact Information (Work Authorization Contact)
  • Insurance Contact Information
  • Miscellaneous Contact Information
  • Property Overview
  • Building Access Information

A short time ago, we completed an Emergency Ready Profile on a well-established funeral home, but not one employee knew where the water cut-off valve was located. When the owner of the funeral home was on site, he showed our representative the water cut-off. It was under a brick near a bush! Can you imagine the amount of water damage if the owner were absent and no one else knew the location of the water cut-off? Needless to say, he was delighted to have an Emergency Ready Profile. Now he can enjoy his vacations more knowing that his company has a written emergency plan, as well as, a digital one.

By implementing an Emergency Ready Profile for your business, you can benefit from SERVPRO'S 40 years of experience in reducing the impact of any natural or man-made disaster. Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 so we can create your Emergency Ready Profile today!

Severe Storm Damage Affecting your home

5/1/2020 (Permalink)

Storm Damage to a home.

Damage from a storm of any kind can result in severe wind damage. Roof damage in after a storm may range from a missing roof, to harsh winds tearing away asphalt shingles. Roof repair of obvious defects usually ensues in the wake of hurricane damage and storm remediation. Correcting roof damage may challenge homeowners after a disaster, since a roof leak may not appear obvious. How can a roof leak and roof damage escape easy detection? Wind damage may loosen flashing, eventually causing roof leaks after the storm has long passed. Even a subtle roof leak of this nature can produce moldy and moist conditions inside the home. Getting someone out to repair your roof sooner rather than later, may prevent long term interior damage. A restoration expert may assist clients in receiving comprehensive roof assessments and roof repair services when hurricane or any other storm damage afflicts an area. Their expertise helps property owners address storm damage and roof damage more effectively.

Flooding And Recovery Flood water frequently poses a risk in coastal areas. Yet heavy rains may cause river flooding miles inland also. If the surrounding terrain cannot absorb ground water, runoff contributes to flood water. Even residents of mountainous areas sometimes sustain varying degrees of flood damage if frozen pipes rupture. Flood pump failures contribute to basement flooding and contaminated ground water in some locations, too. Experts need to assess ground water and evaluate the condition of pipes following flood damage. By relying upon a trained specialist, you'll usually obtain faster storm remediation. These experts may suggest ways to help mitigate flood water damage in the future, for instance, by requesting backup flood pump installation.

Call SERVPRO® of Stone Mountain/Clarkston at 770-496-1976 for any of your storm concerns.

SERVPRO Certified Technicians

5/1/2020 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training? 

In this industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration”.  Along with the written standard, the IICRC also provides training and certification for restoring property damage.

We believe that ALL of our employees need to be IICRC trained in Water Damage Restoration. On the job training certainly helps, but being a certified Water Damage Technician is crucial at SERVPRO of Stone Mountain/Clarkston. Here, we  send all of our full-time employees to the three-day Institute of Inspection Cleaning Restoration and Certification (IICRC) training class after six months of employment.  This includes production personnel, our office staff, and the marketing department.  If you touch a water damage file…you get trained!

Call us today at SERVPRO of Stone Mountain/Clarkston! (770)496-1976

Why you need an Emergency Ready Profile for your business!

5/1/2020 (Permalink)

Nobody plans to take on a disaster, but you can plan to be “Ready for whatever happens” by letting our Marketing Representatives issue an Emergency Ready Profile on your business website. The best way to reduce business interruption following a disaster is to plan for it now. An Emergency Ready Profile will consist of the following:

  • Emergency Action Checklist
  • Advanced Warning and Emergency Contacts
  • Emergency Contacts
  • Main Utility Information (Shut Off Locations)
  • Primary Contact Information (Work Authorization Contact)
  • Insurance Contact Information
  • Miscellaneous Contact Information
  • Property Overview
  • Building Access Information

A short time ago, we completed an Emergency Ready Profile on a well-established funeral home, but not one employee knew where the water cut-off valve was located. When the owner of the funeral home was on site, he showed our representative the water cut-off. It was under a brick near a bush! Can you imagine the amount of water damage if the owner were absent and no one else knew the location of the water cut-off? Needless to say, he was delighted to have an Emergency Ready Profile. Now he can enjoy his vacations more knowing that his company has a written emergency plan, as well as, a digital one.

By implementing an Emergency Ready Profile for your business, you can benefit from SERVPRO'S 40 years of experience in reducing the impact of any natural or man-made disaster. Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 so we can create your Emergency Ready Profile today!

Severe Storm Damage Affecting your home

5/1/2020 (Permalink)

Storm Damage to a home.

Damage from a storm of any kind can result in severe wind damage. Roof damage in after a storm may range from a missing roof, to harsh winds tearing away asphalt shingles. Roof repair of obvious defects usually ensues in the wake of hurricane damage and storm remediation. Correcting roof damage may challenge homeowners after a disaster, since a roof leak may not appear obvious. How can a roof leak and roof damage escape easy detection? Wind damage may loosen flashing, eventually causing roof leaks after the storm has long passed. Even a subtle roof leak of this nature can produce moldy and moist conditions inside the home. Getting someone out to repair your roof sooner rather than later, may prevent long term interior damage. A restoration expert may assist clients in receiving comprehensive roof assessments and roof repair services when hurricane or any other storm damage afflicts an area. Their expertise helps property owners address storm damage and roof damage more effectively.

Flooding And Recovery Flood water frequently poses a risk in coastal areas. Yet heavy rains may cause river flooding miles inland also. If the surrounding terrain cannot absorb ground water, runoff contributes to flood water. Even residents of mountainous areas sometimes sustain varying degrees of flood damage if frozen pipes rupture. Flood pump failures contribute to basement flooding and contaminated ground water in some locations, too. Experts need to assess ground water and evaluate the condition of pipes following flood damage. By relying upon a trained specialist, you'll usually obtain faster storm remediation. These experts may suggest ways to help mitigate flood water damage in the future, for instance, by requesting backup flood pump installation.

Call SERVPRO® of Stone Mountain/Clarkston at 770-496-1976 for any of your storm concerns.

SERVPRO Certified Technicians

5/1/2020 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training? 

In this industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration”.  Along with the written standard, the IICRC also provides training and certification for restoring property damage.

We believe that ALL of our employees need to be IICRC trained in Water Damage Restoration. On the job training certainly helps, but being a certified Water Damage Technician is crucial at SERVPRO of Stone Mountain/Clarkston. Here, we  send all of our full-time employees to the three-day Institute of Inspection Cleaning Restoration and Certification (IICRC) training class after six months of employment.  This includes production personnel, our office staff, and the marketing department.  If you touch a water damage file…you get trained!

Call us today at SERVPRO of Stone Mountain/Clarkston! (770)496-1976

The 6 Steps to Water Restoration SERVPRO of Stone Mountain/Clarkston

4/29/2020 (Permalink)

Water loss in a home

There is nothing that can prepare you for the emotional impact of water damage, but you should act fast when it does happen.

You can call us 24 hours a day to set the restoration process in motion so you can recover as quickly as possible from water damage. Here’s what the process is like:

6 Steps to Water Damage Restoration

1. Initial Emergency Contact
There is no typical time for water damage to occur, which is why we are available 24 hours a day to answer your call for restoration. Over the phone, we will obtain pertinent details about your situation and draft a plan to ensure you receive the equipment and staff you need.

2. Inspection and Damage Assessment
Once we arrive at the scene, we will check immediately for safety hazards to ensure you are not in harm’s way, and stop any excess water flow if applicable. Then we will do a complete damage assessment and create a plan for restoration custom to your situation.

3. Moisture Extraction
Removing moisture from the impacted area is one of the highest priorities next to safety, which is why we move on to this step as quickly as possible. We have the equipment to remove hundreds of gallons of water at a time to ensure we can handle water damage of any size.

4. Dehumidifying and Drying
After removing the excess moisture from the area, we will start dehumidifying the air and drying out belongings and surfaces that have absorbed moisture. This is important because inadequate moisture removal can lead to strong odors and persistent mold and mildew growth on objects.

5. Cleaning Belongings
Items that have been impacted by water damage can be contaminated even if they have not absorbed water, which is why we clean everything that may have been infected. We practice the highest standards of sanitation and deodorization so you have no lingering reminders of the damages.

6. Restoration and Repair
You can not only count on us for moisture removal, but you can depend on us for a complete restoration process, including any structural or cosmetic repairs required. From patching drywall to installing new floor treatments, we can fully restore your home or office to how it was before the damage.

If your home has been water-damaged, you can count on us to help. Call SERVPRO of Stone Mountain/Clarkston at (770) 496-1976 to get the process started.

The 6 Steps to Water Restoration SERVPRO of Stone Mountain/Clarkston

4/29/2020 (Permalink)

Water loss in a home

There is nothing that can prepare you for the emotional impact of water damage, but you should act fast when it does happen.

You can call us 24 hours a day to set the restoration process in motion so you can recover as quickly as possible from water damage. Here’s what the process is like:

6 Steps to Water Damage Restoration

1. Initial Emergency Contact
There is no typical time for water damage to occur, which is why we are available 24 hours a day to answer your call for restoration. Over the phone, we will obtain pertinent details about your situation and draft a plan to ensure you receive the equipment and staff you need.

2. Inspection and Damage Assessment
Once we arrive at the scene, we will check immediately for safety hazards to ensure you are not in harm’s way, and stop any excess water flow if applicable. Then we will do a complete damage assessment and create a plan for restoration custom to your situation.

3. Moisture Extraction
Removing moisture from the impacted area is one of the highest priorities next to safety, which is why we move on to this step as quickly as possible. We have the equipment to remove hundreds of gallons of water at a time to ensure we can handle water damage of any size.

4. Dehumidifying and Drying
After removing the excess moisture from the area, we will start dehumidifying the air and drying out belongings and surfaces that have absorbed moisture. This is important because inadequate moisture removal can lead to strong odors and persistent mold and mildew growth on objects.

5. Cleaning Belongings
Items that have been impacted by water damage can be contaminated even if they have not absorbed water, which is why we clean everything that may have been infected. We practice the highest standards of sanitation and deodorization so you have no lingering reminders of the damages.

6. Restoration and Repair
You can not only count on us for moisture removal, but you can depend on us for a complete restoration process, including any structural or cosmetic repairs required. From patching drywall to installing new floor treatments, we can fully restore your home or office to how it was before the damage.

If your home has been water-damaged, you can count on us to help. Call SERVPRO of Stone Mountain/Clarkston at (770) 496-1976 to get the process started.

The 6 Steps to Water Restoration SERVPRO of Stone Mountain/Clarkston

4/29/2020 (Permalink)

Water loss in a home

There is nothing that can prepare you for the emotional impact of water damage, but you should act fast when it does happen.

You can call us 24 hours a day to set the restoration process in motion so you can recover as quickly as possible from water damage. Here’s what the process is like:

6 Steps to Water Damage Restoration

1. Initial Emergency Contact
There is no typical time for water damage to occur, which is why we are available 24 hours a day to answer your call for restoration. Over the phone, we will obtain pertinent details about your situation and draft a plan to ensure you receive the equipment and staff you need.

2. Inspection and Damage Assessment
Once we arrive at the scene, we will check immediately for safety hazards to ensure you are not in harm’s way, and stop any excess water flow if applicable. Then we will do a complete damage assessment and create a plan for restoration custom to your situation.

3. Moisture Extraction
Removing moisture from the impacted area is one of the highest priorities next to safety, which is why we move on to this step as quickly as possible. We have the equipment to remove hundreds of gallons of water at a time to ensure we can handle water damage of any size.

4. Dehumidifying and Drying
After removing the excess moisture from the area, we will start dehumidifying the air and drying out belongings and surfaces that have absorbed moisture. This is important because inadequate moisture removal can lead to strong odors and persistent mold and mildew growth on objects.

5. Cleaning Belongings
Items that have been impacted by water damage can be contaminated even if they have not absorbed water, which is why we clean everything that may have been infected. We practice the highest standards of sanitation and deodorization so you have no lingering reminders of the damages.

6. Restoration and Repair
You can not only count on us for moisture removal, but you can depend on us for a complete restoration process, including any structural or cosmetic repairs required. From patching drywall to installing new floor treatments, we can fully restore your home or office to how it was before the damage.

If your home has been water-damaged, you can count on us to help. Call SERVPRO of Stone Mountain/Clarkston at (770) 496-1976 to get the process started.

Contents in the home after a fire

4/21/2020 (Permalink)

Your home contains many of your most valuable possessions and items you love the most. Your business is your livelihood. The team at SERVPRO® of Stone Mountain/Clarkston understands just how trying, disruptive, and traumatic major losses such as a fire can be.

As part of our fire restoration service, we don't just pay attention to the structure; we'll also help take care of the contents of your home or business, as well. Some of our contents services include:

Inventory – One of the first priorities in fire restoration is to complete an accurate inventory to help ensure you can properly account for all of your belongings. Your SERVPRO of Stone Mountain/Clarkston technician can provide a detailed room-by-room inventory of contents, including digital photographs, suitable for filing insurance claims forms and relieving you of this often stressful and time-consuming process.

Move Outs – When the structure has suffered extensive damage, the cleanup and restoration process may need to be facilitated by relocating the contents for cleaning, deodorization, and storage while structural repairs are being completed. Our supervised moving crew can carefully pack and move the entire contents of your home or office.

Contents Cleaning – All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Stone Mountain/Clarkston technicians begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate; we provide wet or dry-cleaning methods. Additionally, all the other restorable contents will be cleaned and deodorized to as near as preloss condition as possible; this includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more.

When a fire takes control of your life, we help you take back control. Call SERVPRO of Stone Mountain/Clarkston for help: (770)496-1976.

Contents in the home after a fire

4/21/2020 (Permalink)

Your home contains many of your most valuable possessions and items you love the most. Your business is your livelihood. The team at SERVPRO® of Stone Mountain/Clarkston understands just how trying, disruptive, and traumatic major losses such as a fire can be.

As part of our fire restoration service, we don't just pay attention to the structure; we'll also help take care of the contents of your home or business, as well. Some of our contents services include:

Inventory – One of the first priorities in fire restoration is to complete an accurate inventory to help ensure you can properly account for all of your belongings. Your SERVPRO of Stone Mountain/Clarkston technician can provide a detailed room-by-room inventory of contents, including digital photographs, suitable for filing insurance claims forms and relieving you of this often stressful and time-consuming process.

Move Outs – When the structure has suffered extensive damage, the cleanup and restoration process may need to be facilitated by relocating the contents for cleaning, deodorization, and storage while structural repairs are being completed. Our supervised moving crew can carefully pack and move the entire contents of your home or office.

Contents Cleaning – All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Stone Mountain/Clarkston technicians begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate; we provide wet or dry-cleaning methods. Additionally, all the other restorable contents will be cleaned and deodorized to as near as preloss condition as possible; this includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more.

When a fire takes control of your life, we help you take back control. Call SERVPRO of Stone Mountain/Clarkston for help: (770)496-1976.

Contents in the home after a fire

4/21/2020 (Permalink)

Your home contains many of your most valuable possessions and items you love the most. Your business is your livelihood. The team at SERVPRO® of Stone Mountain/Clarkston understands just how trying, disruptive, and traumatic major losses such as a fire can be.

As part of our fire restoration service, we don't just pay attention to the structure; we'll also help take care of the contents of your home or business, as well. Some of our contents services include:

Inventory – One of the first priorities in fire restoration is to complete an accurate inventory to help ensure you can properly account for all of your belongings. Your SERVPRO of Stone Mountain/Clarkston technician can provide a detailed room-by-room inventory of contents, including digital photographs, suitable for filing insurance claims forms and relieving you of this often stressful and time-consuming process.

Move Outs – When the structure has suffered extensive damage, the cleanup and restoration process may need to be facilitated by relocating the contents for cleaning, deodorization, and storage while structural repairs are being completed. Our supervised moving crew can carefully pack and move the entire contents of your home or office.

Contents Cleaning – All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Stone Mountain/Clarkston technicians begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate; we provide wet or dry-cleaning methods. Additionally, all the other restorable contents will be cleaned and deodorized to as near as preloss condition as possible; this includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more.

When a fire takes control of your life, we help you take back control. Call SERVPRO of Stone Mountain/Clarkston for help: (770)496-1976.

Why SERVPRO?

4/14/2020 (Permalink)

Homeowners and business owners rely on SERVPRO® of Stone Mountain/Clarkston to restore damaged property for many reasons. Listed below are some of the most important:

  1. SERVPRO® is Trained & Qualified

Our crew members have the best training through the IICRC (Institute of Inspection Cleaning and Restoration Certification) in water, fire, and mold damage restoration.   In addition to IICRC SERVPRO® of Stone Mountain/Clarkston has certifications from Occupational Safety and Environmental Education, Inc., The Environmental Protective Division of the State of Georgia and The Environmental Institute for Asbestos Abatement.

  1. We Respond Promptly 

 You can reach SERVPRO® of Stone Mountain/Clarkston 24 hours a day, 7 days a week and 365 days a year. Our phones are answered by our trained-on call managers for the week outside business hours. This means that you will always speak to someone who is able to dispatch crews to assist you.  We’re faster to any size disaster.

  1. We Understand

SERVPRO® of Stone Mountain/Clarkston understands the situation and how you feel when it comes to a loss. We’re on the same page with you when it comes to keeping the cost down, re-mediating the damage and making your home or business look and feel “Like it never even happened.

  1. Restore vs Replace Philosophy 

To someone who is untrained when it comes to a water or fire damage, it would make sense to replace everything. The drying and cleaning methods that we use allow us to save a lot rather than replacing it. The benefit of restoring is being cost effective, saving time, and giving the customer peace of mind.

 SERVPRO® of Stone Mountain/Clarkston is always here to help whenever you need it. If you discover water coming through the ceiling of your home at 4 AM, or your warehouse is full of smoke, call us at 770-496-1976.  You will be speaking to a decision maker who is able to dispatch a crew and help you immediately.

Why SERVPRO?

4/14/2020 (Permalink)

Homeowners and business owners rely on SERVPRO® of Stone Mountain/Clarkston to restore damaged property for many reasons. Listed below are some of the most important:

  1. SERVPRO® is Trained & Qualified

Our crew members have the best training through the IICRC (Institute of Inspection Cleaning and Restoration Certification) in water, fire, and mold damage restoration.   In addition to IICRC SERVPRO® of Stone Mountain/Clarkston has certifications from Occupational Safety and Environmental Education, Inc., The Environmental Protective Division of the State of Georgia and The Environmental Institute for Asbestos Abatement.

  1. We Respond Promptly 

 You can reach SERVPRO® of Stone Mountain/Clarkston 24 hours a day, 7 days a week and 365 days a year. Our phones are answered by our trained-on call managers for the week outside business hours. This means that you will always speak to someone who is able to dispatch crews to assist you.  We’re faster to any size disaster.

  1. We Understand

SERVPRO® of Stone Mountain/Clarkston understands the situation and how you feel when it comes to a loss. We’re on the same page with you when it comes to keeping the cost down, re-mediating the damage and making your home or business look and feel “Like it never even happened.

  1. Restore vs Replace Philosophy 

To someone who is untrained when it comes to a water or fire damage, it would make sense to replace everything. The drying and cleaning methods that we use allow us to save a lot rather than replacing it. The benefit of restoring is being cost effective, saving time, and giving the customer peace of mind.

 SERVPRO® of Stone Mountain/Clarkston is always here to help whenever you need it. If you discover water coming through the ceiling of your home at 4 AM, or your warehouse is full of smoke, call us at 770-496-1976.  You will be speaking to a decision maker who is able to dispatch a crew and help you immediately.

Why SERVPRO?

4/14/2020 (Permalink)

Homeowners and business owners rely on SERVPRO® of Stone Mountain/Clarkston to restore damaged property for many reasons. Listed below are some of the most important:

  1. SERVPRO® is Trained & Qualified

Our crew members have the best training through the IICRC (Institute of Inspection Cleaning and Restoration Certification) in water, fire, and mold damage restoration.   In addition to IICRC SERVPRO® of Stone Mountain/Clarkston has certifications from Occupational Safety and Environmental Education, Inc., The Environmental Protective Division of the State of Georgia and The Environmental Institute for Asbestos Abatement.

  1. We Respond Promptly 

 You can reach SERVPRO® of Stone Mountain/Clarkston 24 hours a day, 7 days a week and 365 days a year. Our phones are answered by our trained-on call managers for the week outside business hours. This means that you will always speak to someone who is able to dispatch crews to assist you.  We’re faster to any size disaster.

  1. We Understand

SERVPRO® of Stone Mountain/Clarkston understands the situation and how you feel when it comes to a loss. We’re on the same page with you when it comes to keeping the cost down, re-mediating the damage and making your home or business look and feel “Like it never even happened.

  1. Restore vs Replace Philosophy 

To someone who is untrained when it comes to a water or fire damage, it would make sense to replace everything. The drying and cleaning methods that we use allow us to save a lot rather than replacing it. The benefit of restoring is being cost effective, saving time, and giving the customer peace of mind.

 SERVPRO® of Stone Mountain/Clarkston is always here to help whenever you need it. If you discover water coming through the ceiling of your home at 4 AM, or your warehouse is full of smoke, call us at 770-496-1976.  You will be speaking to a decision maker who is able to dispatch a crew and help you immediately.

Preventative Cleaning

4/13/2020 (Permalink)

SERVPRO® of Stone Mountain/Clarkston is here to help during this time of need.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention (CDC). We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO® of Stone Mountain/Clarkston at 770-4961976.

Preventative Cleaning

4/13/2020 (Permalink)

SERVPRO® of Stone Mountain/Clarkston is here to help during this time of need.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention (CDC). We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO® of Stone Mountain/Clarkston at 770-4961976.

Preventative Cleaning

4/13/2020 (Permalink)

SERVPRO® of Stone Mountain/Clarkston is here to help during this time of need.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention (CDC). We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO® of Stone Mountain/Clarkston at 770-4961976.

Being Ready, Should disaster strike

4/7/2020 (Permalink)

Why SERVPRO®? Being Ready Should Disaster Strike

Latest research indicates that as many as 50% of businesses close following a disaster. Of the businesses that survive, the overwhelming majority of them have a preparedness plan in place. Pre- planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be. 

Having a "SERVPRO Emergency READY Profile" for your business helps by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire, or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, "Are you Ready for whatever happens?"

Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 to schedule a free Emergency READY Plan.  We are here to help.

Being Ready, Should disaster strike

4/7/2020 (Permalink)

Why SERVPRO®? Being Ready Should Disaster Strike

Latest research indicates that as many as 50% of businesses close following a disaster. Of the businesses that survive, the overwhelming majority of them have a preparedness plan in place. Pre- planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be. 

Having a "SERVPRO Emergency READY Profile" for your business helps by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire, or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, "Are you Ready for whatever happens?"

Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 to schedule a free Emergency READY Plan.  We are here to help.

Being Ready, Should disaster strike

4/7/2020 (Permalink)

Why SERVPRO®? Being Ready Should Disaster Strike

Latest research indicates that as many as 50% of businesses close following a disaster. Of the businesses that survive, the overwhelming majority of them have a preparedness plan in place. Pre- planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be. 

Having a "SERVPRO Emergency READY Profile" for your business helps by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire, or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, "Are you Ready for whatever happens?"

Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 to schedule a free Emergency READY Plan.  We are here to help.

Personal Protective Equipment

4/6/2020 (Permalink)

Why SERVPRO®

PPE stands for Personal Protective Equipment' 

Our technicians use Personal Protective Equipment or PPE on jobs such as:

  • Mold remediation | Biohazard situations | Preventative cleaning |

It is an OSHA regulation for our technicians to wear PPE in certain situations. Don't be scared if you see them in the suits, it's for their safety! 

The primary function of PPE is to "minimize exposure to hazards that cause serious workplace injuries and illnesses." ¹ 

Some hazards our teams may come in contact with include:

  • Chemicals | Biohazardous materials | Mold & mold spores | Mechanical, electrical & physical hazards | Other fumes 

There are many types of PPE, but when it comes to SERVPRO®, our teams can mostly be seen wearing

Eye protection | Foot & leg protection (booties) | Hand & arm protection | Other face protection | 

  • Eye protection / face protection 

You may see our techs wearing goggles or a full face respirator. This is protecting them from inhaling any airborne mold, dust, chemicals, and other fumes. 

  • Hand & arm protection / gloves 

Gloves protect their skin from any contact with mold, irritating cleaning solutions, chemicals, biological contaminants, and other hazards. 

  • Foot & leg protection / protective clothing 

Our techs often wear full body suits that include the protective booties at the bottom that cover their shoes, so they don't track any contaminants throughout the property or bring any back to the office or back home with them! 

If your Stone Mountain home or business requires mold, water, sewage, biohazardous or fire cleanup or remediation, give SERVPRO® of Stone Mountain/ Clarkston a call at 770-496-1976.  We're here 24/7! 

Personal Protective Equipment

4/6/2020 (Permalink)

Why SERVPRO®

PPE stands for Personal Protective Equipment' 

Our technicians use Personal Protective Equipment or PPE on jobs such as:

  • Mold remediation | Biohazard situations | Preventative cleaning |

It is an OSHA regulation for our technicians to wear PPE in certain situations. Don't be scared if you see them in the suits, it's for their safety! 

The primary function of PPE is to "minimize exposure to hazards that cause serious workplace injuries and illnesses." ¹ 

Some hazards our teams may come in contact with include:

  • Chemicals | Biohazardous materials | Mold & mold spores | Mechanical, electrical & physical hazards | Other fumes 

There are many types of PPE, but when it comes to SERVPRO®, our teams can mostly be seen wearing

Eye protection | Foot & leg protection (booties) | Hand & arm protection | Other face protection | 

  • Eye protection / face protection 

You may see our techs wearing goggles or a full face respirator. This is protecting them from inhaling any airborne mold, dust, chemicals, and other fumes. 

  • Hand & arm protection / gloves 

Gloves protect their skin from any contact with mold, irritating cleaning solutions, chemicals, biological contaminants, and other hazards. 

  • Foot & leg protection / protective clothing 

Our techs often wear full body suits that include the protective booties at the bottom that cover their shoes, so they don't track any contaminants throughout the property or bring any back to the office or back home with them! 

If your Stone Mountain home or business requires mold, water, sewage, biohazardous or fire cleanup or remediation, give SERVPRO® of Stone Mountain/ Clarkston a call at 770-496-1976.  We're here 24/7! 

Personal Protective Equipment

4/6/2020 (Permalink)

Why SERVPRO®

PPE stands for Personal Protective Equipment' 

Our technicians use Personal Protective Equipment or PPE on jobs such as:

  • Mold remediation | Biohazard situations | Preventative cleaning |

It is an OSHA regulation for our technicians to wear PPE in certain situations. Don't be scared if you see them in the suits, it's for their safety! 

The primary function of PPE is to "minimize exposure to hazards that cause serious workplace injuries and illnesses." ¹ 

Some hazards our teams may come in contact with include:

  • Chemicals | Biohazardous materials | Mold & mold spores | Mechanical, electrical & physical hazards | Other fumes 

There are many types of PPE, but when it comes to SERVPRO®, our teams can mostly be seen wearing

Eye protection | Foot & leg protection (booties) | Hand & arm protection | Other face protection | 

  • Eye protection / face protection 

You may see our techs wearing goggles or a full face respirator. This is protecting them from inhaling any airborne mold, dust, chemicals, and other fumes. 

  • Hand & arm protection / gloves 

Gloves protect their skin from any contact with mold, irritating cleaning solutions, chemicals, biological contaminants, and other hazards. 

  • Foot & leg protection / protective clothing 

Our techs often wear full body suits that include the protective booties at the bottom that cover their shoes, so they don't track any contaminants throughout the property or bring any back to the office or back home with them! 

If your Stone Mountain home or business requires mold, water, sewage, biohazardous or fire cleanup or remediation, give SERVPRO® of Stone Mountain/ Clarkston a call at 770-496-1976.  We're here 24/7! 

Why Insurance Companies choose us!

3/19/2020 (Permalink)

SERVPRO mixes customer service with accountability. They understand your obligation to provide results to your clients. SERVPRO of Stone Mountain is exclusively qualified to help when disaster strikes, making you their "hero" in a desperate time of need. 

We are here to make you look superior.

There are many ways to ensure success as an insurance agent. Having a strong staff, a company who pays claims in an ethical and timely manner, advertising, being involved in your community, and maintaining a positive relationship with your clients are just a few. SERVPRO of Stone Mountain/Clarkston knows how critical it is that every job goes as perfect as possible, ensuring your clients trust you time and time again when they need assistance. Our teams are trained to reduce the  time lost and mitigate the damages done as quickly as possible. Whether it’s water, mold, fire, a storm, or any cleanup; SERVPRO of Stone Mountain/Clarkston is here to help, 24 hours a day. 

Our group of qualified team members are available for calls 7 days a week, 24 hours a day. You earn your client’s loyalty by providing them solutions in rapid timing. You provide help in a time of need. Our team members are available to take the call on their business line, without putting your client through the hassle of dealing with a call center. We personally return client's call, offer a listening ear, and take away some of the fear that they are experiencing.

Having a relationship with SERVPRO of Stone Mountain/ Clarkston and our team of highly trained professionals has many benefits. We will ensure help arrives quickly (following our 1-4-8 time commitment), and our production team will help your clients regain control of their lives by treating them with respect, consideration, and working hard to get the job done correctly the first time. There are no unwelcome surprises with SERVPRO of Stone Mountain/Clarkston. Calling direct reduces the amount of wait time. The faster SERVPRO's team can arrive onsite to perform the cleanup, the better the results. 

That’s the SERVPRO difference. Contact us at the SERVPRO® of Stone Mountain/Clarkston at 770-496-1976. We are always here to help!

Why Insurance Companies choose us!

3/19/2020 (Permalink)

SERVPRO mixes customer service with accountability. They understand your obligation to provide results to your clients. SERVPRO of Stone Mountain is exclusively qualified to help when disaster strikes, making you their "hero" in a desperate time of need. 

We are here to make you look superior.

There are many ways to ensure success as an insurance agent. Having a strong staff, a company who pays claims in an ethical and timely manner, advertising, being involved in your community, and maintaining a positive relationship with your clients are just a few. SERVPRO of Stone Mountain/Clarkston knows how critical it is that every job goes as perfect as possible, ensuring your clients trust you time and time again when they need assistance. Our teams are trained to reduce the  time lost and mitigate the damages done as quickly as possible. Whether it’s water, mold, fire, a storm, or any cleanup; SERVPRO of Stone Mountain/Clarkston is here to help, 24 hours a day. 

Our group of qualified team members are available for calls 7 days a week, 24 hours a day. You earn your client’s loyalty by providing them solutions in rapid timing. You provide help in a time of need. Our team members are available to take the call on their business line, without putting your client through the hassle of dealing with a call center. We personally return client's call, offer a listening ear, and take away some of the fear that they are experiencing.

Having a relationship with SERVPRO of Stone Mountain/ Clarkston and our team of highly trained professionals has many benefits. We will ensure help arrives quickly (following our 1-4-8 time commitment), and our production team will help your clients regain control of their lives by treating them with respect, consideration, and working hard to get the job done correctly the first time. There are no unwelcome surprises with SERVPRO of Stone Mountain/Clarkston. Calling direct reduces the amount of wait time. The faster SERVPRO's team can arrive onsite to perform the cleanup, the better the results. 

That’s the SERVPRO difference. Contact us at the SERVPRO® of Stone Mountain/Clarkston at 770-496-1976. We are always here to help!

Why Insurance Companies choose us!

3/19/2020 (Permalink)

SERVPRO mixes customer service with accountability. They understand your obligation to provide results to your clients. SERVPRO of Stone Mountain is exclusively qualified to help when disaster strikes, making you their "hero" in a desperate time of need. 

We are here to make you look superior.

There are many ways to ensure success as an insurance agent. Having a strong staff, a company who pays claims in an ethical and timely manner, advertising, being involved in your community, and maintaining a positive relationship with your clients are just a few. SERVPRO of Stone Mountain/Clarkston knows how critical it is that every job goes as perfect as possible, ensuring your clients trust you time and time again when they need assistance. Our teams are trained to reduce the  time lost and mitigate the damages done as quickly as possible. Whether it’s water, mold, fire, a storm, or any cleanup; SERVPRO of Stone Mountain/Clarkston is here to help, 24 hours a day. 

Our group of qualified team members are available for calls 7 days a week, 24 hours a day. You earn your client’s loyalty by providing them solutions in rapid timing. You provide help in a time of need. Our team members are available to take the call on their business line, without putting your client through the hassle of dealing with a call center. We personally return client's call, offer a listening ear, and take away some of the fear that they are experiencing.

Having a relationship with SERVPRO of Stone Mountain/ Clarkston and our team of highly trained professionals has many benefits. We will ensure help arrives quickly (following our 1-4-8 time commitment), and our production team will help your clients regain control of their lives by treating them with respect, consideration, and working hard to get the job done correctly the first time. There are no unwelcome surprises with SERVPRO of Stone Mountain/Clarkston. Calling direct reduces the amount of wait time. The faster SERVPRO's team can arrive onsite to perform the cleanup, the better the results. 

That’s the SERVPRO difference. Contact us at the SERVPRO® of Stone Mountain/Clarkston at 770-496-1976. We are always here to help!

We are cleaning experts

3/17/2020 (Permalink)

We are here to help during this trying time!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

Kitchen/Food Areas
Bathrooms
Schools/Classrooms
Offices
Retail Spaces
Water Fountains
Shelving/Racks
Sales Counters
Carpets and Rugs
Stair Handrails
Elevator Cars
Playground Equipment
Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Stone Mountain/Clarkston, 770-496-1976

We are cleaning experts

3/17/2020 (Permalink)

We are here to help during this trying time!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

Kitchen/Food Areas
Bathrooms
Schools/Classrooms
Offices
Retail Spaces
Water Fountains
Shelving/Racks
Sales Counters
Carpets and Rugs
Stair Handrails
Elevator Cars
Playground Equipment
Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Stone Mountain/Clarkston, 770-496-1976

We are cleaning experts

3/17/2020 (Permalink)

We are here to help during this trying time!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

Kitchen/Food Areas
Bathrooms
Schools/Classrooms
Offices
Retail Spaces
Water Fountains
Shelving/Racks
Sales Counters
Carpets and Rugs
Stair Handrails
Elevator Cars
Playground Equipment
Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Stone Mountain/Clarkston, 770-496-1976

Storm Ready?

2/27/2020 (Permalink)

Storm waters pouring into a catch basin.

Are you ready for Severe Weather?

Severe weather is unpredictable and SERVPRO® of Stone Mountain/Clarkston wants you to be safe no matter the season! Below are some severe weather readiness tips to help guide you, no matter what type of disaster you may encounter.

Weather Radios: Weather radios are the most reliable way to receive notifications of severe weather in your area. Although cellular phones, weather apps, social media as well as wireless emergency alerts (WEA’s) are what the majority of us depend on to keep informed, the truth is those devices can have their limitations during severe weather and can be interrupted. Mobile devices rely on towers and those towers can be damaged and cease to function during severe weather. A weather radio, WITH CHARGED BATTERIES, is the most reliable way to be informed of severe weather. Be sure to properly program your weather radio so you only receive the alerts you want for the counties you want.

Emergency Supply Kit: Having an emergency kit can be a life saver. Most emergency management agencies recommend supplies for up to three days. The following is a list you can use as a guideline:

  • Water – 1 gallon per person per day
  • Food – non-perishable
  • Manual can opener
  • Battery operated radio, preferably a weather radio
  • Flashlight
  • Extra batteries for radio and flashlight
  • Frist Aid kit
  • Whistle to signal help
  • Clothing, blankets
  • Dust mask or bandanas
  • Plastic sheeting, garbage bags, and duct tape
  • Wrench or other tools to shut off utilities
  • Hygiene items
  • Important documents. (Copy of insurance policy, bank account info, identification, etc.)
  • Fire extinguisher
  • Matches in waterproof case
  • Cash

Make family plan: Make sure all members in the household are aware where they are to go in the event of severe weather. If for some reason the family is separated in the event of a severe storm, have a meeting place established as to aid in finding each other amidst devastation.

Call SERVPRO® of Stone Mountain/Clarkston 770-496-1976. We are here to help!

Storm Ready?

2/27/2020 (Permalink)

Storm waters pouring into a catch basin.

Are you ready for Severe Weather?

Severe weather is unpredictable and SERVPRO® of Stone Mountain/Clarkston wants you to be safe no matter the season! Below are some severe weather readiness tips to help guide you, no matter what type of disaster you may encounter.

Weather Radios: Weather radios are the most reliable way to receive notifications of severe weather in your area. Although cellular phones, weather apps, social media as well as wireless emergency alerts (WEA’s) are what the majority of us depend on to keep informed, the truth is those devices can have their limitations during severe weather and can be interrupted. Mobile devices rely on towers and those towers can be damaged and cease to function during severe weather. A weather radio, WITH CHARGED BATTERIES, is the most reliable way to be informed of severe weather. Be sure to properly program your weather radio so you only receive the alerts you want for the counties you want.

Emergency Supply Kit: Having an emergency kit can be a life saver. Most emergency management agencies recommend supplies for up to three days. The following is a list you can use as a guideline:

  • Water – 1 gallon per person per day
  • Food – non-perishable
  • Manual can opener
  • Battery operated radio, preferably a weather radio
  • Flashlight
  • Extra batteries for radio and flashlight
  • Frist Aid kit
  • Whistle to signal help
  • Clothing, blankets
  • Dust mask or bandanas
  • Plastic sheeting, garbage bags, and duct tape
  • Wrench or other tools to shut off utilities
  • Hygiene items
  • Important documents. (Copy of insurance policy, bank account info, identification, etc.)
  • Fire extinguisher
  • Matches in waterproof case
  • Cash

Make family plan: Make sure all members in the household are aware where they are to go in the event of severe weather. If for some reason the family is separated in the event of a severe storm, have a meeting place established as to aid in finding each other amidst devastation.

Call SERVPRO® of Stone Mountain/Clarkston 770-496-1976. We are here to help!

Storm Ready?

2/27/2020 (Permalink)

Storm waters pouring into a catch basin.

Are you ready for Severe Weather?

Severe weather is unpredictable and SERVPRO® of Stone Mountain/Clarkston wants you to be safe no matter the season! Below are some severe weather readiness tips to help guide you, no matter what type of disaster you may encounter.

Weather Radios: Weather radios are the most reliable way to receive notifications of severe weather in your area. Although cellular phones, weather apps, social media as well as wireless emergency alerts (WEA’s) are what the majority of us depend on to keep informed, the truth is those devices can have their limitations during severe weather and can be interrupted. Mobile devices rely on towers and those towers can be damaged and cease to function during severe weather. A weather radio, WITH CHARGED BATTERIES, is the most reliable way to be informed of severe weather. Be sure to properly program your weather radio so you only receive the alerts you want for the counties you want.

Emergency Supply Kit: Having an emergency kit can be a life saver. Most emergency management agencies recommend supplies for up to three days. The following is a list you can use as a guideline:

  • Water – 1 gallon per person per day
  • Food – non-perishable
  • Manual can opener
  • Battery operated radio, preferably a weather radio
  • Flashlight
  • Extra batteries for radio and flashlight
  • Frist Aid kit
  • Whistle to signal help
  • Clothing, blankets
  • Dust mask or bandanas
  • Plastic sheeting, garbage bags, and duct tape
  • Wrench or other tools to shut off utilities
  • Hygiene items
  • Important documents. (Copy of insurance policy, bank account info, identification, etc.)
  • Fire extinguisher
  • Matches in waterproof case
  • Cash

Make family plan: Make sure all members in the household are aware where they are to go in the event of severe weather. If for some reason the family is separated in the event of a severe storm, have a meeting place established as to aid in finding each other amidst devastation.

Call SERVPRO® of Stone Mountain/Clarkston 770-496-1976. We are here to help!

The Restoration Process for Water Damage

2/6/2020 (Permalink)

Water damage in a retail store.

WATER DAMAGE RESTORATION PROCESS

SERVPRO® has a six-step restoration process that all clients are brought through. This process assures that the home or office is always restored to a clean, sanitary state as quickly and as efficiently as possible. SERVPRO clients have had this six-step process applied to their water damage disasters.

The six-step process includes:

1) Initial contact

SERVPRO is proud to offer 24-hour emergency response. Here at SERVPRO, we understand that, when dealing with water damage emergencies, every minute counts. When you call, the SERVPRO representative will ask specific questions regarding your particular water damage emergency.

2) Inspection and assessment

The restoration process will officially begin with a detailed assessment of the damage by a SERVPRO professional. There are different classification levels of contamination that will determine what steps are required to complete the restoration.

3) Water extraction/removal

The water extraction process will remove the majority of the water from the home of office. If extensive restoration is needed, SERVPRO can conduct a “move out” to safely and efficiently move out belongings. SERVPRO professionals will inspect and determine if carpet or carpet padding will need to be replaced.

4) Drying/dehumidification

After the water removal process, floors and walls will need to be dried and dehumidified fully to prevent warping or potential mold damage. Using specialized equipment, SERVPRO professionals will remove the last trace amounts of moisture in the home or office.

5) Cleaning/sanitizing

After extracting the water and fully drying the surfaces, SERVPRO professionals will clean the surfaces as well as belongings like furniture and personal items that may have been damaged by the water. SERVPRO professionals will also deodorize with industrial scrubbers and fogging equipment.

6) Restoration

The final step in the process is restoration, which may include things like minor repair to drywall, installing new carpet, or other reconstruction.

SERVPRO’s professional water damage restoration experts have been trained to strict industry standards, and use state of the art industrial equipment. It’s SERVPRO’s goal to make it seem, “Like it never happened.”

Please contact the SERVPRO® of Stone Mountain / Clarkston for any of your commercial needs.

The Restoration Process for Water Damage

2/6/2020 (Permalink)

Water damage in a retail store.

WATER DAMAGE RESTORATION PROCESS

SERVPRO® has a six-step restoration process that all clients are brought through. This process assures that the home or office is always restored to a clean, sanitary state as quickly and as efficiently as possible. SERVPRO clients have had this six-step process applied to their water damage disasters.

The six-step process includes:

1) Initial contact

SERVPRO is proud to offer 24-hour emergency response. Here at SERVPRO, we understand that, when dealing with water damage emergencies, every minute counts. When you call, the SERVPRO representative will ask specific questions regarding your particular water damage emergency.

2) Inspection and assessment

The restoration process will officially begin with a detailed assessment of the damage by a SERVPRO professional. There are different classification levels of contamination that will determine what steps are required to complete the restoration.

3) Water extraction/removal

The water extraction process will remove the majority of the water from the home of office. If extensive restoration is needed, SERVPRO can conduct a “move out” to safely and efficiently move out belongings. SERVPRO professionals will inspect and determine if carpet or carpet padding will need to be replaced.

4) Drying/dehumidification

After the water removal process, floors and walls will need to be dried and dehumidified fully to prevent warping or potential mold damage. Using specialized equipment, SERVPRO professionals will remove the last trace amounts of moisture in the home or office.

5) Cleaning/sanitizing

After extracting the water and fully drying the surfaces, SERVPRO professionals will clean the surfaces as well as belongings like furniture and personal items that may have been damaged by the water. SERVPRO professionals will also deodorize with industrial scrubbers and fogging equipment.

6) Restoration

The final step in the process is restoration, which may include things like minor repair to drywall, installing new carpet, or other reconstruction.

SERVPRO’s professional water damage restoration experts have been trained to strict industry standards, and use state of the art industrial equipment. It’s SERVPRO’s goal to make it seem, “Like it never happened.”

Please contact the SERVPRO® of Stone Mountain / Clarkston for any of your commercial needs.

The Restoration Process for Water Damage

2/6/2020 (Permalink)

Water damage in a retail store.

WATER DAMAGE RESTORATION PROCESS

SERVPRO® has a six-step restoration process that all clients are brought through. This process assures that the home or office is always restored to a clean, sanitary state as quickly and as efficiently as possible. SERVPRO clients have had this six-step process applied to their water damage disasters.

The six-step process includes:

1) Initial contact

SERVPRO is proud to offer 24-hour emergency response. Here at SERVPRO, we understand that, when dealing with water damage emergencies, every minute counts. When you call, the SERVPRO representative will ask specific questions regarding your particular water damage emergency.

2) Inspection and assessment

The restoration process will officially begin with a detailed assessment of the damage by a SERVPRO professional. There are different classification levels of contamination that will determine what steps are required to complete the restoration.

3) Water extraction/removal

The water extraction process will remove the majority of the water from the home of office. If extensive restoration is needed, SERVPRO can conduct a “move out” to safely and efficiently move out belongings. SERVPRO professionals will inspect and determine if carpet or carpet padding will need to be replaced.

4) Drying/dehumidification

After the water removal process, floors and walls will need to be dried and dehumidified fully to prevent warping or potential mold damage. Using specialized equipment, SERVPRO professionals will remove the last trace amounts of moisture in the home or office.

5) Cleaning/sanitizing

After extracting the water and fully drying the surfaces, SERVPRO professionals will clean the surfaces as well as belongings like furniture and personal items that may have been damaged by the water. SERVPRO professionals will also deodorize with industrial scrubbers and fogging equipment.

6) Restoration

The final step in the process is restoration, which may include things like minor repair to drywall, installing new carpet, or other reconstruction.

SERVPRO’s professional water damage restoration experts have been trained to strict industry standards, and use state of the art industrial equipment. It’s SERVPRO’s goal to make it seem, “Like it never happened.”

Please contact the SERVPRO® of Stone Mountain / Clarkston for any of your commercial needs.

SERVPRO® is Ready to Help 24/7 if Your Home Has Water Damage

11/12/2019 (Permalink)

When you are dealing with water damage in your home quick action is critical.  Delaying drying service can increase damage caused to your property and cause mold and rot.  SERVPRO of Stone Mountain/Clarkston always answers your call and will send professional help quickly to clean up the mess and help you through the disaster. 

What to Expect When You Call

When you call, we will ask many questions regarding the water damage.  These questions will help us determine what equipment and resources will be needed.

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water damaged home or business
  • When did the water damage or flooding occur?
  • What caused the water damage?
  • What year was the home or building built?
  • Is electricity available?
  • What rooms are affected? 
  • What type of flooring is in the affected areas?
  • Does the home have a basement, a crawlspace or on a slab?

If your home or business experiences water damage, rest assured our staff and technicians are equipped with the knowledge and equipment to restore your property.  Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 to get immediate help. 

SERVPRO® is Ready to Help 24/7 if Your Home Has Water Damage

11/12/2019 (Permalink)

When you are dealing with water damage in your home quick action is critical.  Delaying drying service can increase damage caused to your property and cause mold and rot.  SERVPRO of Stone Mountain/Clarkston always answers your call and will send professional help quickly to clean up the mess and help you through the disaster. 

What to Expect When You Call

When you call, we will ask many questions regarding the water damage.  These questions will help us determine what equipment and resources will be needed.

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water damaged home or business
  • When did the water damage or flooding occur?
  • What caused the water damage?
  • What year was the home or building built?
  • Is electricity available?
  • What rooms are affected? 
  • What type of flooring is in the affected areas?
  • Does the home have a basement, a crawlspace or on a slab?

If your home or business experiences water damage, rest assured our staff and technicians are equipped with the knowledge and equipment to restore your property.  Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 to get immediate help. 

SERVPRO® is Ready to Help 24/7 if Your Home Has Water Damage

11/12/2019 (Permalink)

When you are dealing with water damage in your home quick action is critical.  Delaying drying service can increase damage caused to your property and cause mold and rot.  SERVPRO of Stone Mountain/Clarkston always answers your call and will send professional help quickly to clean up the mess and help you through the disaster. 

What to Expect When You Call

When you call, we will ask many questions regarding the water damage.  These questions will help us determine what equipment and resources will be needed.

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water damaged home or business
  • When did the water damage or flooding occur?
  • What caused the water damage?
  • What year was the home or building built?
  • Is electricity available?
  • What rooms are affected? 
  • What type of flooring is in the affected areas?
  • Does the home have a basement, a crawlspace or on a slab?

If your home or business experiences water damage, rest assured our staff and technicians are equipped with the knowledge and equipment to restore your property.  Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 to get immediate help. 

Fire Damage Emergency Tips

11/7/2019 (Permalink)

After the fire department has put out the fire successfully and you are left with the aftermath of fire damage, what should you do?

What to Do After A Fire

  • Your primary focus should be safety first.  Is it safe to stay in the house?
  • Only do activities that are safe for you to perform.
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Wet materials can be very heavy.  Be careful.
  • Call SERVPRO of Stone Mountain/Clarkston to be assured that you will have a professional team to mitigate the fire damage.
  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • If electricity is off, empty freezer and refrigerator and prop doors open.

What NOT to Do After A Fire

  • Don't attempt to wash any walls or painted surfaces.  Leave that to the professionals.
  • Don't attempt to clean any electrical appliances that my have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixture if ceiling is wet.  The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner.  Improper cleaning may set smoke odor.

The professional team at SERVPRO of Stone Mountain/Clarkston will evaluate the extent of the fire damage and walk through with the homeowner to explain the mitigation process and what can be salvaged, cleaned and deodorized.  Call 770-496-1976.

Our goal is to make it "Like it never even happened."

Fire Damage Emergency Tips

11/7/2019 (Permalink)

After the fire department has put out the fire successfully and you are left with the aftermath of fire damage, what should you do?

What to Do After A Fire

  • Your primary focus should be safety first.  Is it safe to stay in the house?
  • Only do activities that are safe for you to perform.
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Wet materials can be very heavy.  Be careful.
  • Call SERVPRO of Stone Mountain/Clarkston to be assured that you will have a professional team to mitigate the fire damage.
  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • If electricity is off, empty freezer and refrigerator and prop doors open.

What NOT to Do After A Fire

  • Don't attempt to wash any walls or painted surfaces.  Leave that to the professionals.
  • Don't attempt to clean any electrical appliances that my have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixture if ceiling is wet.  The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner.  Improper cleaning may set smoke odor.

The professional team at SERVPRO of Stone Mountain/Clarkston will evaluate the extent of the fire damage and walk through with the homeowner to explain the mitigation process and what can be salvaged, cleaned and deodorized.  Call 770-496-1976.

Our goal is to make it "Like it never even happened."

Fire Damage Emergency Tips

11/7/2019 (Permalink)

After the fire department has put out the fire successfully and you are left with the aftermath of fire damage, what should you do?

What to Do After A Fire

  • Your primary focus should be safety first.  Is it safe to stay in the house?
  • Only do activities that are safe for you to perform.
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Wet materials can be very heavy.  Be careful.
  • Call SERVPRO of Stone Mountain/Clarkston to be assured that you will have a professional team to mitigate the fire damage.
  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • If electricity is off, empty freezer and refrigerator and prop doors open.

What NOT to Do After A Fire

  • Don't attempt to wash any walls or painted surfaces.  Leave that to the professionals.
  • Don't attempt to clean any electrical appliances that my have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixture if ceiling is wet.  The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner.  Improper cleaning may set smoke odor.

The professional team at SERVPRO of Stone Mountain/Clarkston will evaluate the extent of the fire damage and walk through with the homeowner to explain the mitigation process and what can be salvaged, cleaned and deodorized.  Call 770-496-1976.

Our goal is to make it "Like it never even happened."

Safety Tips for Using a Space Heater

11/4/2019 (Permalink)

Recently SERVPRO of Stone Mountain/Clarkston was called to mitigate for fire damage caused by a space heater being too close to flammable drapes.  Furniture, rugs, electronics, curtains, books and pictures were charred and wet.  Our professional team went immediately to work evaluating the damage and sorting through the contents of the damaged areas with the homeowner.  However, this fire could probably been prevented if the homeowner had followed the safety tips for space heaters.

It is not uncommon for people to use space heaters in conjunction with their heating systems.

Below are some safety tips of using a space heater:

  • Space heaters should have certification labels on them.  It ensures that they were tested in a laboratory for safety.
  • Read instructions and warning labels prior to using a space heater.
  • Do not use a space heater that has a frayed or damaged electrical cord.
  • Never leave a space heater running when no one is in the room.
  • Turn off space heaters when leaving the house or going to sleep.
  • Have smoke and carbon monoxide detectors installed in your home.
  • Change batteries in battery operated smoke detectors.
  • Space heaters should only be used temporarily.
  • Do not put items or materials within three feet of a space detector.
  • Space heaters should not be plugged into an extension cord, but into the wall outlet.

SERVPRO of Stone Mountain/Clarkston has the professional technicians, the equipment and training needed to properly mitigate fir damage in homes and businesses.  Call us to help at 770-496-1976. 

Safety Tips for Using a Space Heater

11/4/2019 (Permalink)

Recently SERVPRO of Stone Mountain/Clarkston was called to mitigate for fire damage caused by a space heater being too close to flammable drapes.  Furniture, rugs, electronics, curtains, books and pictures were charred and wet.  Our professional team went immediately to work evaluating the damage and sorting through the contents of the damaged areas with the homeowner.  However, this fire could probably been prevented if the homeowner had followed the safety tips for space heaters.

It is not uncommon for people to use space heaters in conjunction with their heating systems.

Below are some safety tips of using a space heater:

  • Space heaters should have certification labels on them.  It ensures that they were tested in a laboratory for safety.
  • Read instructions and warning labels prior to using a space heater.
  • Do not use a space heater that has a frayed or damaged electrical cord.
  • Never leave a space heater running when no one is in the room.
  • Turn off space heaters when leaving the house or going to sleep.
  • Have smoke and carbon monoxide detectors installed in your home.
  • Change batteries in battery operated smoke detectors.
  • Space heaters should only be used temporarily.
  • Do not put items or materials within three feet of a space detector.
  • Space heaters should not be plugged into an extension cord, but into the wall outlet.

SERVPRO of Stone Mountain/Clarkston has the professional technicians, the equipment and training needed to properly mitigate fir damage in homes and businesses.  Call us to help at 770-496-1976. 

Safety Tips for Using a Space Heater

11/4/2019 (Permalink)

Recently SERVPRO of Stone Mountain/Clarkston was called to mitigate for fire damage caused by a space heater being too close to flammable drapes.  Furniture, rugs, electronics, curtains, books and pictures were charred and wet.  Our professional team went immediately to work evaluating the damage and sorting through the contents of the damaged areas with the homeowner.  However, this fire could probably been prevented if the homeowner had followed the safety tips for space heaters.

It is not uncommon for people to use space heaters in conjunction with their heating systems.

Below are some safety tips of using a space heater:

  • Space heaters should have certification labels on them.  It ensures that they were tested in a laboratory for safety.
  • Read instructions and warning labels prior to using a space heater.
  • Do not use a space heater that has a frayed or damaged electrical cord.
  • Never leave a space heater running when no one is in the room.
  • Turn off space heaters when leaving the house or going to sleep.
  • Have smoke and carbon monoxide detectors installed in your home.
  • Change batteries in battery operated smoke detectors.
  • Space heaters should only be used temporarily.
  • Do not put items or materials within three feet of a space detector.
  • Space heaters should not be plugged into an extension cord, but into the wall outlet.

SERVPRO of Stone Mountain/Clarkston has the professional technicians, the equipment and training needed to properly mitigate fir damage in homes and businesses.  Call us to help at 770-496-1976. 

Ways To Protect Your Home From Water Damage

6/24/2019 (Permalink)

Did you know water damage can be one of the costliest and most common disasters your home may experience? Bursting pipes, malfunctioning appliances and storm damage are just some of the ways water can   your home! While water damage can be a common issue to deal with as a homeowner, there are things you can do to protect your home from and possibly avoid these tragic scenarios.

Not only will you find that water damage is a big headache to deal with, but it can also have a long-term impact on your home—namely, mold. Mold can start to grow in as little as 24–48 hours of water exposure, so it is important to prepare beforehand for the things that can cause it.

As you begin to think about ways to safeguard your home, break it down by areas of impact to make the task easier.

You can prevent water damage from happening in the basement by checking for water seepage. Look for vulnerable areas of the basement that may need resealing, make sure water drains away from your home, and install a backwater valve.

In the kitchen and bathrooms, water damage can occur due to plumbing and appliance failures.

Be sure to regularly:

  • Inspect all appliances, correcting any issues with hoses and faucets
  • Check all seals and caulking around your showers and tubs.
  • Know where the main shut-off valve is in your home
  • Only run the washing machine or dishwasher while you are home.

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. Working with SERVPRO® of Stone Mountain/Clarkston  simplifies the entire process of water damage from drying to insurance claims. Call on our highly trained experts who are here to make it "Like it never even happened." at 770-496-1976.

Summer Safety Tips | SERVPRO® of Stone Mountain/ Clarkston

6/24/2019 (Permalink)

Happy 4th of July!

There is nothing like firing up the grill during the summer months! Did you know, July is the peak month for grill fires? A backyard barbeque can become dangerous quickly if proper safety precautions aren’t considered. 

July is also the peak time for firework related injuries.  According to the U.S. Consumer Products Safety Commission, each year around 230 people are injured seriously enough to require medical treatment after firework related incidents.  Fireworks also cause fires to hundreds of homes each year costing millions of dollars in repairs.

As your local SERVPRO® professional, we want you to have an enjoyable and safe summer. Consider the following tips to help ensure your summer celebrations are disaster free!

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and over hanging branches.
  • Keep children and pets away from the grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.
  • When using a charcoal grill, let the coal completely cool before disposing in a metal container.
  • Anyone using fireworks or standing nearby should wear protective eyewear.
  • Do not to try to relight or handle malfunctioning fireworks. Keep a bucket of water nearby to fully extinguish fireworks that don’t go off or in case of fire. Children should never pick up fireworks that may be left over as they may still be active.
  • The Safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

Ways To Protect Your Home From Water Damage

6/24/2019 (Permalink)

Did you know water damage can be one of the costliest and most common disasters your home may experience? Bursting pipes, malfunctioning appliances and storm damage are just some of the ways water can   your home! While water damage can be a common issue to deal with as a homeowner, there are things you can do to protect your home from and possibly avoid these tragic scenarios.

Not only will you find that water damage is a big headache to deal with, but it can also have a long-term impact on your home—namely, mold. Mold can start to grow in as little as 24–48 hours of water exposure, so it is important to prepare beforehand for the things that can cause it.

As you begin to think about ways to safeguard your home, break it down by areas of impact to make the task easier.

You can prevent water damage from happening in the basement by checking for water seepage. Look for vulnerable areas of the basement that may need resealing, make sure water drains away from your home, and install a backwater valve.

In the kitchen and bathrooms, water damage can occur due to plumbing and appliance failures.

Be sure to regularly:

  • Inspect all appliances, correcting any issues with hoses and faucets
  • Check all seals and caulking around your showers and tubs.
  • Know where the main shut-off valve is in your home
  • Only run the washing machine or dishwasher while you are home.

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. Working with SERVPRO® of Stone Mountain/Clarkston  simplifies the entire process of water damage from drying to insurance claims. Call on our highly trained experts who are here to make it "Like it never even happened." at 770-496-1976.

Summer Safety Tips | SERVPRO® of Stone Mountain/ Clarkston

6/24/2019 (Permalink)

Happy 4th of July!

There is nothing like firing up the grill during the summer months! Did you know, July is the peak month for grill fires? A backyard barbeque can become dangerous quickly if proper safety precautions aren’t considered. 

July is also the peak time for firework related injuries.  According to the U.S. Consumer Products Safety Commission, each year around 230 people are injured seriously enough to require medical treatment after firework related incidents.  Fireworks also cause fires to hundreds of homes each year costing millions of dollars in repairs.

As your local SERVPRO® professional, we want you to have an enjoyable and safe summer. Consider the following tips to help ensure your summer celebrations are disaster free!

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and over hanging branches.
  • Keep children and pets away from the grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.
  • When using a charcoal grill, let the coal completely cool before disposing in a metal container.
  • Anyone using fireworks or standing nearby should wear protective eyewear.
  • Do not to try to relight or handle malfunctioning fireworks. Keep a bucket of water nearby to fully extinguish fireworks that don’t go off or in case of fire. Children should never pick up fireworks that may be left over as they may still be active.
  • The Safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

Ways To Protect Your Home From Water Damage

6/24/2019 (Permalink)

Did you know water damage can be one of the costliest and most common disasters your home may experience? Bursting pipes, malfunctioning appliances and storm damage are just some of the ways water can   your home! While water damage can be a common issue to deal with as a homeowner, there are things you can do to protect your home from and possibly avoid these tragic scenarios.

Not only will you find that water damage is a big headache to deal with, but it can also have a long-term impact on your home—namely, mold. Mold can start to grow in as little as 24–48 hours of water exposure, so it is important to prepare beforehand for the things that can cause it.

As you begin to think about ways to safeguard your home, break it down by areas of impact to make the task easier.

You can prevent water damage from happening in the basement by checking for water seepage. Look for vulnerable areas of the basement that may need resealing, make sure water drains away from your home, and install a backwater valve.

In the kitchen and bathrooms, water damage can occur due to plumbing and appliance failures.

Be sure to regularly:

  • Inspect all appliances, correcting any issues with hoses and faucets
  • Check all seals and caulking around your showers and tubs.
  • Know where the main shut-off valve is in your home
  • Only run the washing machine or dishwasher while you are home.

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. Working with SERVPRO® of Stone Mountain/Clarkston  simplifies the entire process of water damage from drying to insurance claims. Call on our highly trained experts who are here to make it "Like it never even happened." at 770-496-1976.

Summer Safety Tips | SERVPRO® of Stone Mountain/ Clarkston

6/24/2019 (Permalink)

Happy 4th of July!

There is nothing like firing up the grill during the summer months! Did you know, July is the peak month for grill fires? A backyard barbeque can become dangerous quickly if proper safety precautions aren’t considered. 

July is also the peak time for firework related injuries.  According to the U.S. Consumer Products Safety Commission, each year around 230 people are injured seriously enough to require medical treatment after firework related incidents.  Fireworks also cause fires to hundreds of homes each year costing millions of dollars in repairs.

As your local SERVPRO® professional, we want you to have an enjoyable and safe summer. Consider the following tips to help ensure your summer celebrations are disaster free!

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and over hanging branches.
  • Keep children and pets away from the grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.
  • When using a charcoal grill, let the coal completely cool before disposing in a metal container.
  • Anyone using fireworks or standing nearby should wear protective eyewear.
  • Do not to try to relight or handle malfunctioning fireworks. Keep a bucket of water nearby to fully extinguish fireworks that don’t go off or in case of fire. Children should never pick up fireworks that may be left over as they may still be active.
  • The Safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

SERVPRO® Helps Churches that Experience Water Damage

6/21/2019 (Permalink)

Catastrophes such as fires, storms, and flooding can cause great damage to a church property and the important contents in the building, including altars, paintings, upholstery, and historical documents.  Because churches are largely uninhabited for much of the week, it becomes even more possible for water leaks or damage to go unnoticed for extended periods.

Water damage can damage or ruin hymnals, pews, and carpeting, destroy computer equipment, and delay or cause cancellation of worship services. Like any structure, though, water damage in churches can be avoided by a little judicious inspection of certain areas on a regular basis

  • One area where churches may be especially prone to water damage is the baptistery. Baptistery overflow is quite common, so it is recommended that someone be on hand while it is being filled in order to be able to shut it off if there is a problem. Many have overflow pipes, and these should be checked to make sure there are no blockages or obstructions.
  • Toilet overflows are also problems for churches, especially in the children’s area, where kids are notorious for putting things down the toilet. Have these inspected on a weekly basis to make sure there are no problems.
  • Because many churches are so large, it is not uncommon for windows or even doors to be left open, exposing the building to the elements. Take time after every service or event to make sure the windows and doors are closed and locked securely in order to prevent access by water.
  • Finally, you may want to consider setting up a rotation schedule to perform routine plumbing maintenance. This allows the church to get a head start on any problems that may arise and deal with them appropriately.

SERVPRO® of Stone Mountain/Clarkston is available to help your church or religious institution with any water damage problem.  No job is too small or too large.  Call 770-496-1976.

SERVPRO® Helps Churches that Experience Water Damage

6/21/2019 (Permalink)

Catastrophes such as fires, storms, and flooding can cause great damage to a church property and the important contents in the building, including altars, paintings, upholstery, and historical documents.  Because churches are largely uninhabited for much of the week, it becomes even more possible for water leaks or damage to go unnoticed for extended periods.

Water damage can damage or ruin hymnals, pews, and carpeting, destroy computer equipment, and delay or cause cancellation of worship services. Like any structure, though, water damage in churches can be avoided by a little judicious inspection of certain areas on a regular basis

  • One area where churches may be especially prone to water damage is the baptistery. Baptistery overflow is quite common, so it is recommended that someone be on hand while it is being filled in order to be able to shut it off if there is a problem. Many have overflow pipes, and these should be checked to make sure there are no blockages or obstructions.
  • Toilet overflows are also problems for churches, especially in the children’s area, where kids are notorious for putting things down the toilet. Have these inspected on a weekly basis to make sure there are no problems.
  • Because many churches are so large, it is not uncommon for windows or even doors to be left open, exposing the building to the elements. Take time after every service or event to make sure the windows and doors are closed and locked securely in order to prevent access by water.
  • Finally, you may want to consider setting up a rotation schedule to perform routine plumbing maintenance. This allows the church to get a head start on any problems that may arise and deal with them appropriately.

SERVPRO® of Stone Mountain/Clarkston is available to help your church or religious institution with any water damage problem.  No job is too small or too large.  Call 770-496-1976.

SERVPRO® Helps Churches that Experience Water Damage

6/21/2019 (Permalink)

Catastrophes such as fires, storms, and flooding can cause great damage to a church property and the important contents in the building, including altars, paintings, upholstery, and historical documents.  Because churches are largely uninhabited for much of the week, it becomes even more possible for water leaks or damage to go unnoticed for extended periods.

Water damage can damage or ruin hymnals, pews, and carpeting, destroy computer equipment, and delay or cause cancellation of worship services. Like any structure, though, water damage in churches can be avoided by a little judicious inspection of certain areas on a regular basis

  • One area where churches may be especially prone to water damage is the baptistery. Baptistery overflow is quite common, so it is recommended that someone be on hand while it is being filled in order to be able to shut it off if there is a problem. Many have overflow pipes, and these should be checked to make sure there are no blockages or obstructions.
  • Toilet overflows are also problems for churches, especially in the children’s area, where kids are notorious for putting things down the toilet. Have these inspected on a weekly basis to make sure there are no problems.
  • Because many churches are so large, it is not uncommon for windows or even doors to be left open, exposing the building to the elements. Take time after every service or event to make sure the windows and doors are closed and locked securely in order to prevent access by water.
  • Finally, you may want to consider setting up a rotation schedule to perform routine plumbing maintenance. This allows the church to get a head start on any problems that may arise and deal with them appropriately.

SERVPRO® of Stone Mountain/Clarkston is available to help your church or religious institution with any water damage problem.  No job is too small or too large.  Call 770-496-1976.

Tips for Fire Prevention When Grilling

6/20/2019 (Permalink)

SERVPRO® of Stone Mountain/Clarkston would like to wish everyone a happy and safe Fourth of July! We remember, thank and appreciate all of the men and women who protect and serve our country!

We would also like to remind everyone to stay alert and safe when grilling this weekend. Below is a handy little check list to keep in mind!

  • Grill outside away from structures: Pay attention to overhanging tree branches when setting up your grill.
  • Make sure your grill is stable: Be sure the grill cannot tip over. Set up your grill on a flat surface. Consider using a grill pad or splatter mat underneath your grill to protect your deck or patio.
  • Keep your grill clean: remove any grease or fat buildup from the grill and the tray below the grill. If you are using a charcoal grill, allow the coals to completely cool off before disposing them in a metal container.
  • Check for propane leaks on your gas grill: check the gas tank hose for leaks. One way you can check is by applying a light soap and water solution to the hose and then turning on the gas. If there is a propane leak, the solution will bubble. Other signs of a propane leak include the smell of gas near the barbecue or a flame that won’t light.
  • Never leave the grill UNATTENDED: Remember the grill will stay hot for at least an hour after use, therefore Don’t allow kids or pets to play near the grill.
  • Always be prepared to put out a fire: Clothing can easily be caught on fire from shirt tails or aprons. Have baking soda on hand to control a grease fire. You should never use water to put out a grease fire!
  • Be Careful with Fireworks:  Sparks from fireworks can cause fires in nearby homes and other structures.

Most of all ….Enjoy the special Holiday with family and friends..  Remember SERVPRO® of Stone Mountain/Clarkston 770-496-1976 is available to help you at any time with any fire related problems and damages.

Tips for Fire Prevention When Grilling

6/20/2019 (Permalink)

SERVPRO® of Stone Mountain/Clarkston would like to wish everyone a happy and safe Fourth of July! We remember, thank and appreciate all of the men and women who protect and serve our country!

We would also like to remind everyone to stay alert and safe when grilling this weekend. Below is a handy little check list to keep in mind!

  • Grill outside away from structures: Pay attention to overhanging tree branches when setting up your grill.
  • Make sure your grill is stable: Be sure the grill cannot tip over. Set up your grill on a flat surface. Consider using a grill pad or splatter mat underneath your grill to protect your deck or patio.
  • Keep your grill clean: remove any grease or fat buildup from the grill and the tray below the grill. If you are using a charcoal grill, allow the coals to completely cool off before disposing them in a metal container.
  • Check for propane leaks on your gas grill: check the gas tank hose for leaks. One way you can check is by applying a light soap and water solution to the hose and then turning on the gas. If there is a propane leak, the solution will bubble. Other signs of a propane leak include the smell of gas near the barbecue or a flame that won’t light.
  • Never leave the grill UNATTENDED: Remember the grill will stay hot for at least an hour after use, therefore Don’t allow kids or pets to play near the grill.
  • Always be prepared to put out a fire: Clothing can easily be caught on fire from shirt tails or aprons. Have baking soda on hand to control a grease fire. You should never use water to put out a grease fire!
  • Be Careful with Fireworks:  Sparks from fireworks can cause fires in nearby homes and other structures.

Most of all ….Enjoy the special Holiday with family and friends..  Remember SERVPRO® of Stone Mountain/Clarkston 770-496-1976 is available to help you at any time with any fire related problems and damages.

Tips for Fire Prevention When Grilling

6/20/2019 (Permalink)

SERVPRO® of Stone Mountain/Clarkston would like to wish everyone a happy and safe Fourth of July! We remember, thank and appreciate all of the men and women who protect and serve our country!

We would also like to remind everyone to stay alert and safe when grilling this weekend. Below is a handy little check list to keep in mind!

  • Grill outside away from structures: Pay attention to overhanging tree branches when setting up your grill.
  • Make sure your grill is stable: Be sure the grill cannot tip over. Set up your grill on a flat surface. Consider using a grill pad or splatter mat underneath your grill to protect your deck or patio.
  • Keep your grill clean: remove any grease or fat buildup from the grill and the tray below the grill. If you are using a charcoal grill, allow the coals to completely cool off before disposing them in a metal container.
  • Check for propane leaks on your gas grill: check the gas tank hose for leaks. One way you can check is by applying a light soap and water solution to the hose and then turning on the gas. If there is a propane leak, the solution will bubble. Other signs of a propane leak include the smell of gas near the barbecue or a flame that won’t light.
  • Never leave the grill UNATTENDED: Remember the grill will stay hot for at least an hour after use, therefore Don’t allow kids or pets to play near the grill.
  • Always be prepared to put out a fire: Clothing can easily be caught on fire from shirt tails or aprons. Have baking soda on hand to control a grease fire. You should never use water to put out a grease fire!
  • Be Careful with Fireworks:  Sparks from fireworks can cause fires in nearby homes and other structures.

Most of all ….Enjoy the special Holiday with family and friends..  Remember SERVPRO® of Stone Mountain/Clarkston 770-496-1976 is available to help you at any time with any fire related problems and damages.

Summer Storms Can Cause Lightning Strikes

6/18/2019 (Permalink)

In Georgia summer storms often cause lightning strikes.  When lightning strikes a house, it can travel in many directions.  The surge usually takes the path of least resistance, which means electricity can run throughout all of the wiring and plumbing in your home. 

Three main hazards to a house hit directly by Lightning:

  • Fire Danger: The biggest danger lightning poses to a house is fire.  Flammable building materials such as wood can easily be ignited anywhere an exposed lightning channel comes in contact with or passes through them.  The most common place for lightning to start a fire is in the attic or roof of a house. 
  • Power Surge: Anything electronic in your home is susceptible to damage from a lightning strike.  The surge of power through the wiring can destroy computers, televisions and other electronics.  It can also damage electrical appliances such as refrigerators.
  • Shock Wave Damage: Another major source of damage from lightning is produced from the explosive shock wave.  The shock waves that lightning create is what produces the thunder that we hear.  At close range, these waves can be destructive.  Lightning can easily fracture concrete, stone, brick and that is why brick and stone chimneys can be damaged severely by lightning.

If your Tucker or Stone Mountain home is damaged by a lightning strike that causes fire or smoke, please call the professionals at SERVPRO® of Stone Mountain/Clarkston at 770-496-1976.  We are here to help 14/7.

Summer Storms Can Cause Lightning Strikes

6/18/2019 (Permalink)

In Georgia summer storms often cause lightning strikes.  When lightning strikes a house, it can travel in many directions.  The surge usually takes the path of least resistance, which means electricity can run throughout all of the wiring and plumbing in your home. 

Three main hazards to a house hit directly by Lightning:

  • Fire Danger: The biggest danger lightning poses to a house is fire.  Flammable building materials such as wood can easily be ignited anywhere an exposed lightning channel comes in contact with or passes through them.  The most common place for lightning to start a fire is in the attic or roof of a house. 
  • Power Surge: Anything electronic in your home is susceptible to damage from a lightning strike.  The surge of power through the wiring can destroy computers, televisions and other electronics.  It can also damage electrical appliances such as refrigerators.
  • Shock Wave Damage: Another major source of damage from lightning is produced from the explosive shock wave.  The shock waves that lightning create is what produces the thunder that we hear.  At close range, these waves can be destructive.  Lightning can easily fracture concrete, stone, brick and that is why brick and stone chimneys can be damaged severely by lightning.

If your Tucker or Stone Mountain home is damaged by a lightning strike that causes fire or smoke, please call the professionals at SERVPRO® of Stone Mountain/Clarkston at 770-496-1976.  We are here to help 14/7.

Summer Storms Can Cause Lightning Strikes

6/18/2019 (Permalink)

In Georgia summer storms often cause lightning strikes.  When lightning strikes a house, it can travel in many directions.  The surge usually takes the path of least resistance, which means electricity can run throughout all of the wiring and plumbing in your home. 

Three main hazards to a house hit directly by Lightning:

  • Fire Danger: The biggest danger lightning poses to a house is fire.  Flammable building materials such as wood can easily be ignited anywhere an exposed lightning channel comes in contact with or passes through them.  The most common place for lightning to start a fire is in the attic or roof of a house. 
  • Power Surge: Anything electronic in your home is susceptible to damage from a lightning strike.  The surge of power through the wiring can destroy computers, televisions and other electronics.  It can also damage electrical appliances such as refrigerators.
  • Shock Wave Damage: Another major source of damage from lightning is produced from the explosive shock wave.  The shock waves that lightning create is what produces the thunder that we hear.  At close range, these waves can be destructive.  Lightning can easily fracture concrete, stone, brick and that is why brick and stone chimneys can be damaged severely by lightning.

If your Tucker or Stone Mountain home is damaged by a lightning strike that causes fire or smoke, please call the professionals at SERVPRO® of Stone Mountain/Clarkston at 770-496-1976.  We are here to help 14/7.

Business Owners Need To Inventory Contents

6/13/2019 (Permalink)

It is no secret how damaging flames and smoke can be to your business. Everyone knows how grueling, tedious, and expensive smoke and soot clean-up can be, but one area we find that business owners overlook when it comes to protecting their office, are the contents and furnishings inside the office.

Most insurance policies have “contents coverage,” in the event that the contents of a home or business get damaged by fire and/or water. However, policy holders are required to submit a list of the items that were deemed unsalvageable in order to receive payment. SERVPRO® of Stone Mountain/Clarkston takes great care on the job site to note any irreparably damaged items that must be thrown away, but unfortunately not all items can be recognized.

Taking inventory of your business can help identify your belongings in the case of fire and/or water damage. You can do this by taking pictures or by cataloging the space. These resources can help jog your memory as to what was stored in each room. And remember, if you are renting your office space and have tenant's insurance, your inventory is just as critical! SERVPRO® of Stone Mountain/Clarkston is here to assist you in getting your Stone Mountain, Tucker, and Clarkston office spaces back to normal after a water, fire or smoke disaster. Call 770-496-1976 to speak to someone about how we can help.

SERVPRO® Helps with Water Damage at Local Animal Hospital

6/13/2019 (Permalink)

SERVPRO® of Stone Mountain/Clarkston was called out to a water loss at an animal hospital in Tucker, GA.  The cause of the loss was due to a sink overflow which was clean water.  However, the water affected the dental room, the cat room, and office and a hallway.   Walls and floors were affected in these areas along with a large wooden cabinet at the source of the loss.  We discussed the mitigation process with the owner of the building.

After extracting the standing water, we removed all the cove base covering the moisture ladened drywall.  We then set up drying equipment to focus on the affected walls and placed a dehumidifier in the dental office.  Some of the equipment had to be turned off during business hours, but they were turned back on when the veterinarians did not need to use the affected spaces.  When the walls had reached the drying goals we removed all the equipment and did a final cleaning.

The owner was pleased with our help during their water damage issue, and the veterinarians were relieved to have their rooms and offices back in working order for the next cats and dogs.  SERVPRO® of Stone Mountain/Clarkston can help with all kinds of water damage from small offices to very large office buildings.  We are here to help.

Business Owners Need To Inventory Contents

6/13/2019 (Permalink)

It is no secret how damaging flames and smoke can be to your business. Everyone knows how grueling, tedious, and expensive smoke and soot clean-up can be, but one area we find that business owners overlook when it comes to protecting their office, are the contents and furnishings inside the office.

Most insurance policies have “contents coverage,” in the event that the contents of a home or business get damaged by fire and/or water. However, policy holders are required to submit a list of the items that were deemed unsalvageable in order to receive payment. SERVPRO® of Stone Mountain/Clarkston takes great care on the job site to note any irreparably damaged items that must be thrown away, but unfortunately not all items can be recognized.

Taking inventory of your business can help identify your belongings in the case of fire and/or water damage. You can do this by taking pictures or by cataloging the space. These resources can help jog your memory as to what was stored in each room. And remember, if you are renting your office space and have tenant's insurance, your inventory is just as critical! SERVPRO® of Stone Mountain/Clarkston is here to assist you in getting your Stone Mountain, Tucker, and Clarkston office spaces back to normal after a water, fire or smoke disaster. Call 770-496-1976 to speak to someone about how we can help.

SERVPRO® Helps with Water Damage at Local Animal Hospital

6/13/2019 (Permalink)

SERVPRO® of Stone Mountain/Clarkston was called out to a water loss at an animal hospital in Tucker, GA.  The cause of the loss was due to a sink overflow which was clean water.  However, the water affected the dental room, the cat room, and office and a hallway.   Walls and floors were affected in these areas along with a large wooden cabinet at the source of the loss.  We discussed the mitigation process with the owner of the building.

After extracting the standing water, we removed all the cove base covering the moisture ladened drywall.  We then set up drying equipment to focus on the affected walls and placed a dehumidifier in the dental office.  Some of the equipment had to be turned off during business hours, but they were turned back on when the veterinarians did not need to use the affected spaces.  When the walls had reached the drying goals we removed all the equipment and did a final cleaning.

The owner was pleased with our help during their water damage issue, and the veterinarians were relieved to have their rooms and offices back in working order for the next cats and dogs.  SERVPRO® of Stone Mountain/Clarkston can help with all kinds of water damage from small offices to very large office buildings.  We are here to help.

Business Owners Need To Inventory Contents

6/13/2019 (Permalink)

It is no secret how damaging flames and smoke can be to your business. Everyone knows how grueling, tedious, and expensive smoke and soot clean-up can be, but one area we find that business owners overlook when it comes to protecting their office, are the contents and furnishings inside the office.

Most insurance policies have “contents coverage,” in the event that the contents of a home or business get damaged by fire and/or water. However, policy holders are required to submit a list of the items that were deemed unsalvageable in order to receive payment. SERVPRO® of Stone Mountain/Clarkston takes great care on the job site to note any irreparably damaged items that must be thrown away, but unfortunately not all items can be recognized.

Taking inventory of your business can help identify your belongings in the case of fire and/or water damage. You can do this by taking pictures or by cataloging the space. These resources can help jog your memory as to what was stored in each room. And remember, if you are renting your office space and have tenant's insurance, your inventory is just as critical! SERVPRO® of Stone Mountain/Clarkston is here to assist you in getting your Stone Mountain, Tucker, and Clarkston office spaces back to normal after a water, fire or smoke disaster. Call 770-496-1976 to speak to someone about how we can help.

SERVPRO® Helps with Water Damage at Local Animal Hospital

6/13/2019 (Permalink)

SERVPRO® of Stone Mountain/Clarkston was called out to a water loss at an animal hospital in Tucker, GA.  The cause of the loss was due to a sink overflow which was clean water.  However, the water affected the dental room, the cat room, and office and a hallway.   Walls and floors were affected in these areas along with a large wooden cabinet at the source of the loss.  We discussed the mitigation process with the owner of the building.

After extracting the standing water, we removed all the cove base covering the moisture ladened drywall.  We then set up drying equipment to focus on the affected walls and placed a dehumidifier in the dental office.  Some of the equipment had to be turned off during business hours, but they were turned back on when the veterinarians did not need to use the affected spaces.  When the walls had reached the drying goals we removed all the equipment and did a final cleaning.

The owner was pleased with our help during their water damage issue, and the veterinarians were relieved to have their rooms and offices back in working order for the next cats and dogs.  SERVPRO® of Stone Mountain/Clarkston can help with all kinds of water damage from small offices to very large office buildings.  We are here to help.

Summer Storms Cause Water Damage to Tucker Doctor's Office

6/12/2019 (Permalink)

Summer Storms Causes Water Damage in a Tucker Office

Recently we have experienced heavy rain and strong winds during the summer storms in DeKalb County, Georgia, and a commercial building was affected.  Water damage occurred during the storm in a doctor’s office in Tucker.  During the night water ran though loosened flashing around a vent in the roof.   The nest morning the staff entered the office to find soggy ceiling tiles and the front floor of the office saturated.

They contacted SERVPRO® of Stone Mountain/Clarkston and our technicians arrived on site to extract the water around the front desk area.  The ceiling tiles were removed, and the roof was tarped to stop any further water damage from occurring.  Moisture readings indicated high levels of moisture in the ceiling area and the wall behind the desk.

Our technicians drilled some weep holes into the walls and forced in warm air.  We removed as much moisture as possible before setting up the air movers as it speeds up the drying time.  The subflooring was unaffected as the seal on the tile was completely intact. 

To leave the office sanitary and inhibit microbial growth, our technicians cleaned all surfaces affected by the water.  Only mild odor control was needed to neutralize the residual water odor.  Our SERVPRO® franchise offers reconstruction services, and we were able to suggest to the owner the best course of action for fixing the flashing and replacing the damaged ceiling tiles.  Because of our quick response, we were able to get this office back to functioning properly.

Commercial water damage can lead to costly secondary damages if not treated quickly, loss of revenue and interrupted services.  Call SERVPRO® of Stone Mountain/Clarkston at 770-496-1976 if your business experiences water, fire or mold issues.

Summer Storms Cause Water Damage to Tucker Doctor's Office

6/12/2019 (Permalink)

Summer Storms Causes Water Damage in a Tucker Office

Recently we have experienced heavy rain and strong winds during the summer storms in DeKalb County, Georgia, and a commercial building was affected.  Water damage occurred during the storm in a doctor’s office in Tucker.  During the night water ran though loosened flashing around a vent in the roof.   The nest morning the staff entered the office to find soggy ceiling tiles and the front floor of the office saturated.

They contacted SERVPRO® of Stone Mountain/Clarkston and our technicians arrived on site to extract the water around the front desk area.  The ceiling tiles were removed, and the roof was tarped to stop any further water damage from occurring.  Moisture readings indicated high levels of moisture in the ceiling area and the wall behind the desk.

Our technicians drilled some weep holes into the walls and forced in warm air.  We removed as much moisture as possible before setting up the air movers as it speeds up the drying time.  The subflooring was unaffected as the seal on the tile was completely intact. 

To leave the office sanitary and inhibit microbial growth, our technicians cleaned all surfaces affected by the water.  Only mild odor control was needed to neutralize the residual water odor.  Our SERVPRO® franchise offers reconstruction services, and we were able to suggest to the owner the best course of action for fixing the flashing and replacing the damaged ceiling tiles.  Because of our quick response, we were able to get this office back to functioning properly.

Commercial water damage can lead to costly secondary damages if not treated quickly, loss of revenue and interrupted services.  Call SERVPRO® of Stone Mountain/Clarkston at 770-496-1976 if your business experiences water, fire or mold issues.

Summer Storms Cause Water Damage to Tucker Doctor's Office

6/12/2019 (Permalink)

Summer Storms Causes Water Damage in a Tucker Office

Recently we have experienced heavy rain and strong winds during the summer storms in DeKalb County, Georgia, and a commercial building was affected.  Water damage occurred during the storm in a doctor’s office in Tucker.  During the night water ran though loosened flashing around a vent in the roof.   The nest morning the staff entered the office to find soggy ceiling tiles and the front floor of the office saturated.

They contacted SERVPRO® of Stone Mountain/Clarkston and our technicians arrived on site to extract the water around the front desk area.  The ceiling tiles were removed, and the roof was tarped to stop any further water damage from occurring.  Moisture readings indicated high levels of moisture in the ceiling area and the wall behind the desk.

Our technicians drilled some weep holes into the walls and forced in warm air.  We removed as much moisture as possible before setting up the air movers as it speeds up the drying time.  The subflooring was unaffected as the seal on the tile was completely intact. 

To leave the office sanitary and inhibit microbial growth, our technicians cleaned all surfaces affected by the water.  Only mild odor control was needed to neutralize the residual water odor.  Our SERVPRO® franchise offers reconstruction services, and we were able to suggest to the owner the best course of action for fixing the flashing and replacing the damaged ceiling tiles.  Because of our quick response, we were able to get this office back to functioning properly.

Commercial water damage can lead to costly secondary damages if not treated quickly, loss of revenue and interrupted services.  Call SERVPRO® of Stone Mountain/Clarkston at 770-496-1976 if your business experiences water, fire or mold issues.

Storm Emergency Kit | SERVPRO® of Stone Mountain / Clarkston

6/11/2019 (Permalink)

Severe weather can happen anytime and anywhere. Being prepared for a severe weather event is critical to staying safe and protecting your property. Severe storm weather causes more than 8 billion dollars in property damage, and many businesses affected by the disasters never reopen. However, with our help, you can be prepared for any disaster.

Know Your Risk.  You need to understand the type of hazardous weather that can affect where you live and work. Your emergency plan should include all types of local hazards because severe weather comes in many forms. In Dekalb County, residents can face thunderstorms/lightning, damaging winds, large hail, tornadoes, floods, and even hurricanes.

Take Action.  You need to create a communications plan for your home or business and put together an emergency kit. Remember to keep your important papers and valuables in a safe place.

What should be in your Emergency Kit?

  • Water
  • Food
  • Manual can opener
  • Battery operated radio
  • Flashlight with extra batteries
  • First aid kit
  • Whistle – so you can signal for help
  • Clothing
  • Dust mask
  • Plastic sheeting, garbage bags, and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents – copies of insurance policies, I.D and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

SERVPRO of Stone Mountain / Clarkston is here to help in any event. To prepare for a storm or clean up after one, call 770-496-1976 to protect your Stone Mountain, Tucker, Lithonia, or Clarkston home or business.

Storm Damage | SERVPRO® of Stone Mountain / Clarkston

6/11/2019 (Permalink)

A storm event can affect a home in multiple ways. You can have a water loss caused by flooding, a tree through the roof or even shingles being blown off. Each of these situations can allow water to infiltrate your home. If this water isn’t dealt with in a timely manner, it can lead to mold. Mold can start within the first 48-72 hours of a water loss. Sometimes that time frame is shorter if the climate cannot be controlled by your heating or air and it is very humid and warm out. Sometimes that time frame can go a little further if the home is conditioned or it is cold and dry temperatures outside.

Most people hear storm event and think of hurricanes or tornadoes, but a storm event can be just a continuous heavy rain or strong winds or even hail. If you have water coming into your home and you are unsure if it was caused by a storm event or just need some advice, contact SERVPRO® of Stone Mountain / Clarkston at 770-496-1976. We are available 24/7 for any of your emergency needs.

Storm Emergency Kit | SERVPRO® of Stone Mountain / Clarkston

6/11/2019 (Permalink)

Severe weather can happen anytime and anywhere. Being prepared for a severe weather event is critical to staying safe and protecting your property. Severe storm weather causes more than 8 billion dollars in property damage, and many businesses affected by the disasters never reopen. However, with our help, you can be prepared for any disaster.

Know Your Risk.  You need to understand the type of hazardous weather that can affect where you live and work. Your emergency plan should include all types of local hazards because severe weather comes in many forms. In Dekalb County, residents can face thunderstorms/lightning, damaging winds, large hail, tornadoes, floods, and even hurricanes.

Take Action.  You need to create a communications plan for your home or business and put together an emergency kit. Remember to keep your important papers and valuables in a safe place.

What should be in your Emergency Kit?

  • Water
  • Food
  • Manual can opener
  • Battery operated radio
  • Flashlight with extra batteries
  • First aid kit
  • Whistle – so you can signal for help
  • Clothing
  • Dust mask
  • Plastic sheeting, garbage bags, and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents – copies of insurance policies, I.D and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

SERVPRO of Stone Mountain / Clarkston is here to help in any event. To prepare for a storm or clean up after one, call 770-496-1976 to protect your Stone Mountain, Tucker, Lithonia, or Clarkston home or business.

Storm Damage | SERVPRO® of Stone Mountain / Clarkston

6/11/2019 (Permalink)

A storm event can affect a home in multiple ways. You can have a water loss caused by flooding, a tree through the roof or even shingles being blown off. Each of these situations can allow water to infiltrate your home. If this water isn’t dealt with in a timely manner, it can lead to mold. Mold can start within the first 48-72 hours of a water loss. Sometimes that time frame is shorter if the climate cannot be controlled by your heating or air and it is very humid and warm out. Sometimes that time frame can go a little further if the home is conditioned or it is cold and dry temperatures outside.

Most people hear storm event and think of hurricanes or tornadoes, but a storm event can be just a continuous heavy rain or strong winds or even hail. If you have water coming into your home and you are unsure if it was caused by a storm event or just need some advice, contact SERVPRO® of Stone Mountain / Clarkston at 770-496-1976. We are available 24/7 for any of your emergency needs.

Storm Emergency Kit | SERVPRO® of Stone Mountain / Clarkston

6/11/2019 (Permalink)

Severe weather can happen anytime and anywhere. Being prepared for a severe weather event is critical to staying safe and protecting your property. Severe storm weather causes more than 8 billion dollars in property damage, and many businesses affected by the disasters never reopen. However, with our help, you can be prepared for any disaster.

Know Your Risk.  You need to understand the type of hazardous weather that can affect where you live and work. Your emergency plan should include all types of local hazards because severe weather comes in many forms. In Dekalb County, residents can face thunderstorms/lightning, damaging winds, large hail, tornadoes, floods, and even hurricanes.

Take Action.  You need to create a communications plan for your home or business and put together an emergency kit. Remember to keep your important papers and valuables in a safe place.

What should be in your Emergency Kit?

  • Water
  • Food
  • Manual can opener
  • Battery operated radio
  • Flashlight with extra batteries
  • First aid kit
  • Whistle – so you can signal for help
  • Clothing
  • Dust mask
  • Plastic sheeting, garbage bags, and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents – copies of insurance policies, I.D and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

SERVPRO of Stone Mountain / Clarkston is here to help in any event. To prepare for a storm or clean up after one, call 770-496-1976 to protect your Stone Mountain, Tucker, Lithonia, or Clarkston home or business.

Storm Damage | SERVPRO® of Stone Mountain / Clarkston

6/11/2019 (Permalink)

A storm event can affect a home in multiple ways. You can have a water loss caused by flooding, a tree through the roof or even shingles being blown off. Each of these situations can allow water to infiltrate your home. If this water isn’t dealt with in a timely manner, it can lead to mold. Mold can start within the first 48-72 hours of a water loss. Sometimes that time frame is shorter if the climate cannot be controlled by your heating or air and it is very humid and warm out. Sometimes that time frame can go a little further if the home is conditioned or it is cold and dry temperatures outside.

Most people hear storm event and think of hurricanes or tornadoes, but a storm event can be just a continuous heavy rain or strong winds or even hail. If you have water coming into your home and you are unsure if it was caused by a storm event or just need some advice, contact SERVPRO® of Stone Mountain / Clarkston at 770-496-1976. We are available 24/7 for any of your emergency needs.

Continuing Education Classes: Helping Agents Understand about Water, Fire and Mold Damage

6/10/2019 (Permalink)

Our most recent CE class in Tucker, GA.

SERVPRO® of Stone Mountain/Clarkston offers free Continuing Education Classes to insurance agents, adjusters and contractors in our territory.  We hold these classes at a local fire station, a classroom near our office in Stone Mountain or even in an agent’s office.  The classes vary in topic and are very informative.  The classes teach the participants the science behind what we do and the guidelines we must follow to get the property back to its former state before the water, fire or mold event occurred.

We teach Continuing Education Classes on the following topics:

  • Restorative Drying for Water Damage
  • Cleaning Smoke Damage Contents
  • Understanding Property Fire Damage Restoration
  • Biohazard Cleanup
  • Understanding Mold in the Restoration Industry
  • Ethics

Recently we hosted a class on Restorative Drying for Water Damage and were able to clear up questions about the different classes of water.  Determining the correct classification of water is imperative to forming an overall plan for successful remediation.

We will be hosting another Continuing Education Class in early September.  For more information, call us at SERVPRO of Stone Mountain/Clarkston, 770-496-1976.

Emergency Water Damage Tips | SERVPRO® of Stone Mountain / Clarkston

6/10/2019 (Permalink)

We use industry specific meters to determine water migration.

WATER DAMAGE TIPS

  • Shut off the water source if possible.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if the ceiling is wet and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines or other colored items on wet carpeting.

OUR SERVICES

  • Emergency Response: Reduce Loss Severity/Pretesting for Restorability.
  • Contents Cleaning Specialists: On-Site or Move Out.
  • Structural Restoration Services.
  • Large Loss Completion with Trained Crew Leaders

Our goal is to help you through the cleanup process and help make it “Like it never even happened®.”  Please call us today at (770) 496-1976.

Continuing Education Classes: Helping Agents Understand about Water, Fire and Mold Damage

6/10/2019 (Permalink)

Our most recent CE class in Tucker, GA.

SERVPRO® of Stone Mountain/Clarkston offers free Continuing Education Classes to insurance agents, adjusters and contractors in our territory.  We hold these classes at a local fire station, a classroom near our office in Stone Mountain or even in an agent’s office.  The classes vary in topic and are very informative.  The classes teach the participants the science behind what we do and the guidelines we must follow to get the property back to its former state before the water, fire or mold event occurred.

We teach Continuing Education Classes on the following topics:

  • Restorative Drying for Water Damage
  • Cleaning Smoke Damage Contents
  • Understanding Property Fire Damage Restoration
  • Biohazard Cleanup
  • Understanding Mold in the Restoration Industry
  • Ethics

Recently we hosted a class on Restorative Drying for Water Damage and were able to clear up questions about the different classes of water.  Determining the correct classification of water is imperative to forming an overall plan for successful remediation.

We will be hosting another Continuing Education Class in early September.  For more information, call us at SERVPRO of Stone Mountain/Clarkston, 770-496-1976.

Emergency Water Damage Tips | SERVPRO® of Stone Mountain / Clarkston

6/10/2019 (Permalink)

We use industry specific meters to determine water migration.

WATER DAMAGE TIPS

  • Shut off the water source if possible.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if the ceiling is wet and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines or other colored items on wet carpeting.

OUR SERVICES

  • Emergency Response: Reduce Loss Severity/Pretesting for Restorability.
  • Contents Cleaning Specialists: On-Site or Move Out.
  • Structural Restoration Services.
  • Large Loss Completion with Trained Crew Leaders

Our goal is to help you through the cleanup process and help make it “Like it never even happened®.”  Please call us today at (770) 496-1976.

Continuing Education Classes: Helping Agents Understand about Water, Fire and Mold Damage

6/10/2019 (Permalink)

Our most recent CE class in Tucker, GA.

SERVPRO® of Stone Mountain/Clarkston offers free Continuing Education Classes to insurance agents, adjusters and contractors in our territory.  We hold these classes at a local fire station, a classroom near our office in Stone Mountain or even in an agent’s office.  The classes vary in topic and are very informative.  The classes teach the participants the science behind what we do and the guidelines we must follow to get the property back to its former state before the water, fire or mold event occurred.

We teach Continuing Education Classes on the following topics:

  • Restorative Drying for Water Damage
  • Cleaning Smoke Damage Contents
  • Understanding Property Fire Damage Restoration
  • Biohazard Cleanup
  • Understanding Mold in the Restoration Industry
  • Ethics

Recently we hosted a class on Restorative Drying for Water Damage and were able to clear up questions about the different classes of water.  Determining the correct classification of water is imperative to forming an overall plan for successful remediation.

We will be hosting another Continuing Education Class in early September.  For more information, call us at SERVPRO of Stone Mountain/Clarkston, 770-496-1976.

Emergency Water Damage Tips | SERVPRO® of Stone Mountain / Clarkston

6/10/2019 (Permalink)

We use industry specific meters to determine water migration.

WATER DAMAGE TIPS

  • Shut off the water source if possible.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if the ceiling is wet and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines or other colored items on wet carpeting.

OUR SERVICES

  • Emergency Response: Reduce Loss Severity/Pretesting for Restorability.
  • Contents Cleaning Specialists: On-Site or Move Out.
  • Structural Restoration Services.
  • Large Loss Completion with Trained Crew Leaders

Our goal is to help you through the cleanup process and help make it “Like it never even happened®.”  Please call us today at (770) 496-1976.

STORM TYPES | SERVPRO® of Stone Mountain / Clarkston

6/7/2019 (Permalink)

Storm damage can be extremely devastating and immediate action is usually needed. SERVPRO® of Stone Mountain / Clarkston is a designated Large Loss Recovery Team (LLRT) that is equipped with expert professionals to help you at every step.  During large storm events that cause major structural damage our crews condense to serve the primary areas of Stone Mountain, Tucker, Lithonia and Clarkston in Dekalb County.  Some of the most common storms types seen in our area include:

WIND DAMAGE

Wind damage restoration is often needed following hurricanes and tornadoes. Homes can suffer from roof damage which includes anything from a missing roof to harsh winds and rain tearing away asphalt shingles. It is important to note that correcting roof damage can be difficult for homeowners to detect after a disaster, because roof leakage is not always visible. This is because wind damage may loosen flashing, which may not cause roof leakage until weeks after a storm. Obtaining immediate roof repair can help prevent serious long-term interior damage such as mold. SERVPRO of Stone Mountain / Clarkston works with our partners to help provide tarping services and roof repair.

FLOOD DAMAGE

Flood damage is another major type of storm damage. Flood water frequently poses a risk in coastal areas, but heavy rains may cause river flooding miles inland as well. If surrounding terrain cannot absorb ground water, runoff contributes to flood water.  Flooding can also disrupt municipal water systems causing additional backups and contaminated ground water.  Should the contaminated flood water enter your home or business you may need professional assistance to evaluate the damage. Hiring SERVPRO of Stone Mountain / Clarkston can allow you to begin your cleanup process before any serious water damage occurs.

LIGHTNING DAMAGE

Lightning damage from powerful thunderstorms can cause fires or severe electrical damage from structures not being properly grounded.  Our contents division has extensive experience with cleaning, deodorization and contents management to get you back on the right path after suffering fire damage.  Fast response is needed to help prevent secondary damages caused by acidic soot.

No matter the disaster, we are simply a phone call away.  Our on-call technicians are on call 24/7 and can always be reached at (770) 496-1976.

STORM TYPES | SERVPRO® of Stone Mountain / Clarkston

6/7/2019 (Permalink)

Storm damage can be extremely devastating and immediate action is usually needed. SERVPRO® of Stone Mountain / Clarkston is a designated Large Loss Recovery Team (LLRT) that is equipped with expert professionals to help you at every step.  During large storm events that cause major structural damage our crews condense to serve the primary areas of Stone Mountain, Tucker, Lithonia and Clarkston in Dekalb County.  Some of the most common storms types seen in our area include:

WIND DAMAGE

Wind damage restoration is often needed following hurricanes and tornadoes. Homes can suffer from roof damage which includes anything from a missing roof to harsh winds and rain tearing away asphalt shingles. It is important to note that correcting roof damage can be difficult for homeowners to detect after a disaster, because roof leakage is not always visible. This is because wind damage may loosen flashing, which may not cause roof leakage until weeks after a storm. Obtaining immediate roof repair can help prevent serious long-term interior damage such as mold. SERVPRO of Stone Mountain / Clarkston works with our partners to help provide tarping services and roof repair.

FLOOD DAMAGE

Flood damage is another major type of storm damage. Flood water frequently poses a risk in coastal areas, but heavy rains may cause river flooding miles inland as well. If surrounding terrain cannot absorb ground water, runoff contributes to flood water.  Flooding can also disrupt municipal water systems causing additional backups and contaminated ground water.  Should the contaminated flood water enter your home or business you may need professional assistance to evaluate the damage. Hiring SERVPRO of Stone Mountain / Clarkston can allow you to begin your cleanup process before any serious water damage occurs.

LIGHTNING DAMAGE

Lightning damage from powerful thunderstorms can cause fires or severe electrical damage from structures not being properly grounded.  Our contents division has extensive experience with cleaning, deodorization and contents management to get you back on the right path after suffering fire damage.  Fast response is needed to help prevent secondary damages caused by acidic soot.

No matter the disaster, we are simply a phone call away.  Our on-call technicians are on call 24/7 and can always be reached at (770) 496-1976.

STORM TYPES | SERVPRO® of Stone Mountain / Clarkston

6/7/2019 (Permalink)

Storm damage can be extremely devastating and immediate action is usually needed. SERVPRO® of Stone Mountain / Clarkston is a designated Large Loss Recovery Team (LLRT) that is equipped with expert professionals to help you at every step.  During large storm events that cause major structural damage our crews condense to serve the primary areas of Stone Mountain, Tucker, Lithonia and Clarkston in Dekalb County.  Some of the most common storms types seen in our area include:

WIND DAMAGE

Wind damage restoration is often needed following hurricanes and tornadoes. Homes can suffer from roof damage which includes anything from a missing roof to harsh winds and rain tearing away asphalt shingles. It is important to note that correcting roof damage can be difficult for homeowners to detect after a disaster, because roof leakage is not always visible. This is because wind damage may loosen flashing, which may not cause roof leakage until weeks after a storm. Obtaining immediate roof repair can help prevent serious long-term interior damage such as mold. SERVPRO of Stone Mountain / Clarkston works with our partners to help provide tarping services and roof repair.

FLOOD DAMAGE

Flood damage is another major type of storm damage. Flood water frequently poses a risk in coastal areas, but heavy rains may cause river flooding miles inland as well. If surrounding terrain cannot absorb ground water, runoff contributes to flood water.  Flooding can also disrupt municipal water systems causing additional backups and contaminated ground water.  Should the contaminated flood water enter your home or business you may need professional assistance to evaluate the damage. Hiring SERVPRO of Stone Mountain / Clarkston can allow you to begin your cleanup process before any serious water damage occurs.

LIGHTNING DAMAGE

Lightning damage from powerful thunderstorms can cause fires or severe electrical damage from structures not being properly grounded.  Our contents division has extensive experience with cleaning, deodorization and contents management to get you back on the right path after suffering fire damage.  Fast response is needed to help prevent secondary damages caused by acidic soot.

No matter the disaster, we are simply a phone call away.  Our on-call technicians are on call 24/7 and can always be reached at (770) 496-1976.

Ways to Prevent Fires While Cooking | SERVPRO® of Stone Mountain / Clarkston

5/8/2019 (Permalink)

Always a good idea to have a working fire extinguisher in easy reach.

Even though the kitchen can be a wonderfully versatile place where family and friends gather to catch up or enjoy preparing and eating a meal together, it is also a place where many home fires occur.

Cooking fires are the No. 1 cause of home fires and injuries. The leading cause of these kitchen fires is unattended cooking.

State Farm paid out a whopping $130 million for homeowners insurance claims related to grease and other cooking fires in 2017. According to the insurance company, these are the worst states for kitchen fires:

  • North Carolina
  • Texas
  • Pennsylvania
  • California
  • Ohio
  • Illinois
  • Maryland
  • New York
  • Alabama
  • Georgia
Fire Safety Tips in the Kitchen

Staying in the kitchen while cooking is not the only fire safety precaution you should observe. Take a look at these other helpful tips to observe while cooking:

1. What type of clothing are you wearing? Does your outfit have long, flowing sleeves or is it big and baggy? It could catch on fire if you aren’t careful while cooking over the stove. It’s best to wear short or close-fitted sleeve shirts and make sure any baggy shirts are tucked in or tied back.

2. What type of items are you placing around or on the stovetop? Make sure you don’t have kitchen towels, oven mitts, appliance cords or even curtains too close to the stovetop when cooking. Ideally, anything flammable will be moved away from it.

3. Do you have a fire extinguisher in/near the kitchen? Hopefully you have at least one fire extinguisher located in your home, ideally one that is near your kitchen. Make sure you know how to properly use the extinguisher, just in case it is ever needed.

4. How are you disposing of hot grease? While the grease may not be on fire, it could be hot enough to cause something in the trash to burn. You should let the grease cool a bit and then dispose of it in an old coffee can. Also, know the smoke points of the oils you cook with. Be sure to never subject a low-smoke point oil to high heat when cooking, as it could catch fire.

5. Do you have a fire escape plan? Thinking about the worst-case scenario is never fun, but it’s better to be prepared than unprepared if an emergency were to occur. Go over exit routes and designated meeting points with your family, making sure that everyone knows what to do.

Fire safety in the kitchen is an absolute necessity, as it can help prevent dangerous and destructive cooking fires. If your home has experienced damage from a cooking fire, know that SERVPRO® of Stone Mountain / Clarkston is here to make it “Like it never even happened.”

Ways to Prevent Fires While Cooking | SERVPRO® of Stone Mountain / Clarkston

5/8/2019 (Permalink)

Always a good idea to have a working fire extinguisher in easy reach.

Even though the kitchen can be a wonderfully versatile place where family and friends gather to catch up or enjoy preparing and eating a meal together, it is also a place where many home fires occur.

Cooking fires are the No. 1 cause of home fires and injuries. The leading cause of these kitchen fires is unattended cooking.

State Farm paid out a whopping $130 million for homeowners insurance claims related to grease and other cooking fires in 2017. According to the insurance company, these are the worst states for kitchen fires:

  • North Carolina
  • Texas
  • Pennsylvania
  • California
  • Ohio
  • Illinois
  • Maryland
  • New York
  • Alabama
  • Georgia
Fire Safety Tips in the Kitchen

Staying in the kitchen while cooking is not the only fire safety precaution you should observe. Take a look at these other helpful tips to observe while cooking:

1. What type of clothing are you wearing? Does your outfit have long, flowing sleeves or is it big and baggy? It could catch on fire if you aren’t careful while cooking over the stove. It’s best to wear short or close-fitted sleeve shirts and make sure any baggy shirts are tucked in or tied back.

2. What type of items are you placing around or on the stovetop? Make sure you don’t have kitchen towels, oven mitts, appliance cords or even curtains too close to the stovetop when cooking. Ideally, anything flammable will be moved away from it.

3. Do you have a fire extinguisher in/near the kitchen? Hopefully you have at least one fire extinguisher located in your home, ideally one that is near your kitchen. Make sure you know how to properly use the extinguisher, just in case it is ever needed.

4. How are you disposing of hot grease? While the grease may not be on fire, it could be hot enough to cause something in the trash to burn. You should let the grease cool a bit and then dispose of it in an old coffee can. Also, know the smoke points of the oils you cook with. Be sure to never subject a low-smoke point oil to high heat when cooking, as it could catch fire.

5. Do you have a fire escape plan? Thinking about the worst-case scenario is never fun, but it’s better to be prepared than unprepared if an emergency were to occur. Go over exit routes and designated meeting points with your family, making sure that everyone knows what to do.

Fire safety in the kitchen is an absolute necessity, as it can help prevent dangerous and destructive cooking fires. If your home has experienced damage from a cooking fire, know that SERVPRO® of Stone Mountain / Clarkston is here to make it “Like it never even happened.”

Ways to Prevent Fires While Cooking | SERVPRO® of Stone Mountain / Clarkston

5/8/2019 (Permalink)

Always a good idea to have a working fire extinguisher in easy reach.

Even though the kitchen can be a wonderfully versatile place where family and friends gather to catch up or enjoy preparing and eating a meal together, it is also a place where many home fires occur.

Cooking fires are the No. 1 cause of home fires and injuries. The leading cause of these kitchen fires is unattended cooking.

State Farm paid out a whopping $130 million for homeowners insurance claims related to grease and other cooking fires in 2017. According to the insurance company, these are the worst states for kitchen fires:

  • North Carolina
  • Texas
  • Pennsylvania
  • California
  • Ohio
  • Illinois
  • Maryland
  • New York
  • Alabama
  • Georgia
Fire Safety Tips in the Kitchen

Staying in the kitchen while cooking is not the only fire safety precaution you should observe. Take a look at these other helpful tips to observe while cooking:

1. What type of clothing are you wearing? Does your outfit have long, flowing sleeves or is it big and baggy? It could catch on fire if you aren’t careful while cooking over the stove. It’s best to wear short or close-fitted sleeve shirts and make sure any baggy shirts are tucked in or tied back.

2. What type of items are you placing around or on the stovetop? Make sure you don’t have kitchen towels, oven mitts, appliance cords or even curtains too close to the stovetop when cooking. Ideally, anything flammable will be moved away from it.

3. Do you have a fire extinguisher in/near the kitchen? Hopefully you have at least one fire extinguisher located in your home, ideally one that is near your kitchen. Make sure you know how to properly use the extinguisher, just in case it is ever needed.

4. How are you disposing of hot grease? While the grease may not be on fire, it could be hot enough to cause something in the trash to burn. You should let the grease cool a bit and then dispose of it in an old coffee can. Also, know the smoke points of the oils you cook with. Be sure to never subject a low-smoke point oil to high heat when cooking, as it could catch fire.

5. Do you have a fire escape plan? Thinking about the worst-case scenario is never fun, but it’s better to be prepared than unprepared if an emergency were to occur. Go over exit routes and designated meeting points with your family, making sure that everyone knows what to do.

Fire safety in the kitchen is an absolute necessity, as it can help prevent dangerous and destructive cooking fires. If your home has experienced damage from a cooking fire, know that SERVPRO® of Stone Mountain / Clarkston is here to make it “Like it never even happened.”

Commercial Loss

5/2/2019 (Permalink)

Large Commercial Loss

Commercial Water Damage Restoration

Water damage to your commercial building can be as simple as outside flood water entering the front lobby of your building or as complex as a fire sprinkler discharging on the tenth floor of an office building.  We have extensive experience on all different types and sizes of commercial water losses in the greater Atlanta area.

Developing a Plan

As soon as we arrive onsite our number one priority is learning your main priority.  After all, nobody knows your business better than you do!  Our technicians understand that you need to have your business up and running as soon as possible.  We also understand that as a business owner or manager you are having to deal with dozens of needs during a crisis: employees, inventory, technology, customers.  We need to understand your priority so that we can develop a plan that works for your business.

Large Loss Response Team

SERVPRO of Stone Mountain / Clarkston is a qualified Large Loss Response Team (LLRT).  Being named an LLRT team member means that we have been vetted for having the resources and experience to handle large commercial losses.  So when an emergency situation arises in your business, give us a call and we will be on our way with the help you need!

When Storm Damage effects Stone Mountain

5/2/2019 (Permalink)

We understand that emergencies never happen at a good time.  That’s where we can help!  No matter whether you have water, mold or smoke damage, you can count on us to be ready.  SERVPRO of Stone Mountain / Clarkston has a qualified team that can begin your emergency restoration services today. 

Water Damage

Suffering severe water damage from flooding water or a burst pipe needs immediate attention.  The water needs to be extracted so that drying can take place as soon as possible.  The longer water sits in your home or business the greater chances of having secondary damages such as mold.  We have a team of trained water technicians on call 24 hours a day.  When you call our number after hours you will get a live person who will page the water team that is on call.  Our average call back time for the technician responding is just 14 minutes.

Mold Damage

If you see mold inside your home or office then give SERVPRO of Stone Mountain / Clarkston a call.  We have trained IICRC technicians certified as Applied Microbial Remediation Technicians that can remediate the problem.  Mold estimates are scheduled by our office administration team during regular business hours.  There is a service fee for scheduling a technician to visit your home and develop a written estimate for remediation.  This service fee is deducted from the estimate if you select us to complete the work. 

Mold often appears from water damage that is not seen or was not dried properly.  Sometimes mold is not visually present but there is a moldy or stale smell in the air.  In this case you will need to call an Industrial Hygienist to come and sample the home.  They will send these samples to a lab to determine what types of mold are present and if you have a problem that needs our attention.

Fire Damage

Fires can be destructive along with the soot and smoke that are also present.  Fire damage requires emergency service as soon as possible.  Securing the home from unwanted visitors and mitigating corrosive damage to metals that can become pitted from the acidic soot are just a few of the items that require immediate attention.  We are trained, licensed and insured to handle all the problems that come from having a fire.

Service Sets Us Apart

5/2/2019 (Permalink)

Why use SERVPRO of Stone Mountain / Clarkston for your water, fire or mold disasters?  The main reason to use our company is the type of service we give.  We are committed to helping the homeowner or business understand the process of mitigation and to offer the highest quality of service.  Our technicians have many years of experience and have the knowledge of how to best apply the guidelines for the restoration process.

Our clients can rely on us to call before we come, to show up on time, to perform the needed mitigation work in a timely manner and to explain the process in extensive detail.  We value the confidence that our clients have with us.  Our technicians’ high standard of professionalism can turn an unfortunate water or fire damage into a more positive one by our extraordinary customer service.

Commercial Loss

5/2/2019 (Permalink)

Large Commercial Loss

Commercial Water Damage Restoration

Water damage to your commercial building can be as simple as outside flood water entering the front lobby of your building or as complex as a fire sprinkler discharging on the tenth floor of an office building.  We have extensive experience on all different types and sizes of commercial water losses in the greater Atlanta area.

Developing a Plan

As soon as we arrive onsite our number one priority is learning your main priority.  After all, nobody knows your business better than you do!  Our technicians understand that you need to have your business up and running as soon as possible.  We also understand that as a business owner or manager you are having to deal with dozens of needs during a crisis: employees, inventory, technology, customers.  We need to understand your priority so that we can develop a plan that works for your business.

Large Loss Response Team

SERVPRO of Stone Mountain / Clarkston is a qualified Large Loss Response Team (LLRT).  Being named an LLRT team member means that we have been vetted for having the resources and experience to handle large commercial losses.  So when an emergency situation arises in your business, give us a call and we will be on our way with the help you need!

When Storm Damage effects Stone Mountain

5/2/2019 (Permalink)

We understand that emergencies never happen at a good time.  That’s where we can help!  No matter whether you have water, mold or smoke damage, you can count on us to be ready.  SERVPRO of Stone Mountain / Clarkston has a qualified team that can begin your emergency restoration services today. 

Water Damage

Suffering severe water damage from flooding water or a burst pipe needs immediate attention.  The water needs to be extracted so that drying can take place as soon as possible.  The longer water sits in your home or business the greater chances of having secondary damages such as mold.  We have a team of trained water technicians on call 24 hours a day.  When you call our number after hours you will get a live person who will page the water team that is on call.  Our average call back time for the technician responding is just 14 minutes.

Mold Damage

If you see mold inside your home or office then give SERVPRO of Stone Mountain / Clarkston a call.  We have trained IICRC technicians certified as Applied Microbial Remediation Technicians that can remediate the problem.  Mold estimates are scheduled by our office administration team during regular business hours.  There is a service fee for scheduling a technician to visit your home and develop a written estimate for remediation.  This service fee is deducted from the estimate if you select us to complete the work. 

Mold often appears from water damage that is not seen or was not dried properly.  Sometimes mold is not visually present but there is a moldy or stale smell in the air.  In this case you will need to call an Industrial Hygienist to come and sample the home.  They will send these samples to a lab to determine what types of mold are present and if you have a problem that needs our attention.

Fire Damage

Fires can be destructive along with the soot and smoke that are also present.  Fire damage requires emergency service as soon as possible.  Securing the home from unwanted visitors and mitigating corrosive damage to metals that can become pitted from the acidic soot are just a few of the items that require immediate attention.  We are trained, licensed and insured to handle all the problems that come from having a fire.

Service Sets Us Apart

5/2/2019 (Permalink)

Why use SERVPRO of Stone Mountain / Clarkston for your water, fire or mold disasters?  The main reason to use our company is the type of service we give.  We are committed to helping the homeowner or business understand the process of mitigation and to offer the highest quality of service.  Our technicians have many years of experience and have the knowledge of how to best apply the guidelines for the restoration process.

Our clients can rely on us to call before we come, to show up on time, to perform the needed mitigation work in a timely manner and to explain the process in extensive detail.  We value the confidence that our clients have with us.  Our technicians’ high standard of professionalism can turn an unfortunate water or fire damage into a more positive one by our extraordinary customer service.

Commercial Loss

5/2/2019 (Permalink)

Large Commercial Loss

Commercial Water Damage Restoration

Water damage to your commercial building can be as simple as outside flood water entering the front lobby of your building or as complex as a fire sprinkler discharging on the tenth floor of an office building.  We have extensive experience on all different types and sizes of commercial water losses in the greater Atlanta area.

Developing a Plan

As soon as we arrive onsite our number one priority is learning your main priority.  After all, nobody knows your business better than you do!  Our technicians understand that you need to have your business up and running as soon as possible.  We also understand that as a business owner or manager you are having to deal with dozens of needs during a crisis: employees, inventory, technology, customers.  We need to understand your priority so that we can develop a plan that works for your business.

Large Loss Response Team

SERVPRO of Stone Mountain / Clarkston is a qualified Large Loss Response Team (LLRT).  Being named an LLRT team member means that we have been vetted for having the resources and experience to handle large commercial losses.  So when an emergency situation arises in your business, give us a call and we will be on our way with the help you need!

When Storm Damage effects Stone Mountain

5/2/2019 (Permalink)

We understand that emergencies never happen at a good time.  That’s where we can help!  No matter whether you have water, mold or smoke damage, you can count on us to be ready.  SERVPRO of Stone Mountain / Clarkston has a qualified team that can begin your emergency restoration services today. 

Water Damage

Suffering severe water damage from flooding water or a burst pipe needs immediate attention.  The water needs to be extracted so that drying can take place as soon as possible.  The longer water sits in your home or business the greater chances of having secondary damages such as mold.  We have a team of trained water technicians on call 24 hours a day.  When you call our number after hours you will get a live person who will page the water team that is on call.  Our average call back time for the technician responding is just 14 minutes.

Mold Damage

If you see mold inside your home or office then give SERVPRO of Stone Mountain / Clarkston a call.  We have trained IICRC technicians certified as Applied Microbial Remediation Technicians that can remediate the problem.  Mold estimates are scheduled by our office administration team during regular business hours.  There is a service fee for scheduling a technician to visit your home and develop a written estimate for remediation.  This service fee is deducted from the estimate if you select us to complete the work. 

Mold often appears from water damage that is not seen or was not dried properly.  Sometimes mold is not visually present but there is a moldy or stale smell in the air.  In this case you will need to call an Industrial Hygienist to come and sample the home.  They will send these samples to a lab to determine what types of mold are present and if you have a problem that needs our attention.

Fire Damage

Fires can be destructive along with the soot and smoke that are also present.  Fire damage requires emergency service as soon as possible.  Securing the home from unwanted visitors and mitigating corrosive damage to metals that can become pitted from the acidic soot are just a few of the items that require immediate attention.  We are trained, licensed and insured to handle all the problems that come from having a fire.

Service Sets Us Apart

5/2/2019 (Permalink)

Why use SERVPRO of Stone Mountain / Clarkston for your water, fire or mold disasters?  The main reason to use our company is the type of service we give.  We are committed to helping the homeowner or business understand the process of mitigation and to offer the highest quality of service.  Our technicians have many years of experience and have the knowledge of how to best apply the guidelines for the restoration process.

Our clients can rely on us to call before we come, to show up on time, to perform the needed mitigation work in a timely manner and to explain the process in extensive detail.  We value the confidence that our clients have with us.  Our technicians’ high standard of professionalism can turn an unfortunate water or fire damage into a more positive one by our extraordinary customer service.

Smoke and Fire Deodorization

4/29/2019 (Permalink)

Strong smells often linger after having a fire.  The type of smells that develop are determined by the type of material that was on fire or smoldering.  A hot fire that burned natural building materials will smell different than that of a protein fire from frying or a slow smoldering fire that burned plastics and rubber.  These odors can cause years of problems if they are not handled by a professional.  At SERVPRO of Stone Mountain/Clarkston we employ a multi-step approach to deodorization.

Source Removal

The first step in deodorization is to find the source.  In the case of a fire the area may be obvious, however there are many causes of odor that may not be easily noticed.  Once the source is found by our trained technicians we must remove it. 

Cleaning

The next step in the process is to clean the effected areas.  Many of the soot particles are deposited both on and often inside certain building materials depending on how hot the fire was.  Our technicians are trained on different cleaning strategies dependent on the surface to be cleaned and the soils deposited.

Deodorizing

We employ a combination of pairing and masking deodorization techniques depending on the situation.  Hot fires open the pores of building materials where foul smelling soot can be deposited.  When the fire is extinguished and the materials cool down, the pores of these material shrink, thus trapping odor molecules inside.  In such cases we will use a pairing agent along with a Hot Thermal Fogger to reopen the pores.  The pairing agent will attach to and change the odor molecule so that it no longer smells.

Sealing

While sealing of wood is not always required, we will often do this on studs and structural members.  One of the reasons for sealing is because these building components are often covered up by drywall, or they are located in hard to reach areas.  Summer brings hot weather and as building materials heat up, these materials are capable of releasing odors.  Sealing ensures that any soot not completely eliminated from cleaning remains trapped.

When Water Damage Strikes

4/29/2019 (Permalink)

One of the most important things about water damage is to treat it quickly. Whether you have sustained a busted pipe or something more serious, if the water damage reached your carpets and was not treated professionally, you still have damage happening right beneath your feet. Mold is growing in your carpets, and you need to take care of it. ASAP.

Mold can start within 24-48 hours of the time of loss in the right environment and conditions. Your home offers a constant food supply to the mold spores. Mold spores feed on wood, drywall, insulation, paper and anything it can get attached on. After a day or more, the mold starts colonizing, creating those big black stains we all know from photos (or from our home, if luck wasn't on our side).

Mold Is Dangerous, Even When Hidden

In most cases, mold will be discovered after it colonizes, and by then its growth is rapid. If you suspect you have mold, you should call a mold expert to check it out. Whether it's a water damage certified technician, a home inspector or an industrial hygienist. The mold usually grows where water damage hit, or where high humidity is found. If water leaked on your carpet - that's where the mold will start growing.

To protect your carpets from mold after they're flooded by water, you should follow the steps below. If it already happened, and you missed one of the steps, you should check your carpets for dark stains or moldy smell. You don't want mold growing under your carpets, in your floors and all around your home.

Steps to prevent mold after water damage:

  1. Stop the water source - first thing first. Stop the water from flowing in and get them out of your home. If it's a leaky pipe or a broken appliance, close the water main. If it's the roof, try and see if you can get a roofing company to come for an emergency service and close the gap. Once you've stopped the water from coming, you need to get it out.
  2. Extract the water - to prevent further damage and minimize long term effects, it's important to get the water out. If it's a small amount, you can blot it out or use a mop to absorb it (if on the floor and not carpets). If it's a large amount, get a water mitigation company like SERVPRO of Stone Mountain/Clarkston to help you with it.
  3. Get it Dry – Fast! - If you have fans, or you know where you can rent drying fans - go for it. If you need some help with drying your home, we'd be glad to help as well. Call us and let us know what you need. It's important to have the property dried as fast as you can to avoid mold growth, as well as the water being absorbed in carpets, floors, rugs or other items. It's also recommended to use dehumidifiers to lower the humidity in the affected area, especially if you can't air it out properly.
  4. Steam clean everything you can - carpets, rugs, flooring, furniture - if it had water get to it you want it professionally cleaned right now, before the mold gets comfortable and colonizes. Once the mold sets in, that item is probably lost and will need to be replaced.
  5. Sanitize the affected area - if you hired a professional damage restoration company, they'll do it as part of the water mitigation process. If you didn't, and decided to solve the issue yourself, you should clean anything that met the water.

WE WILL MAKE SURE THE MOLD IS GONE

If you still feel like your clean-up wasn't enough, or you feel there is mold hiding somewhere - contact us at SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We'd be more than happy to pay you a visit and provide a professional opinion on the matter.

Remember, it's very dangerous to have mold in your home - mold can have very serious side effects on you and your health. Get your mold remediated as soon as you can.

Smoke and Fire Deodorization

4/29/2019 (Permalink)

Strong smells often linger after having a fire.  The type of smells that develop are determined by the type of material that was on fire or smoldering.  A hot fire that burned natural building materials will smell different than that of a protein fire from frying or a slow smoldering fire that burned plastics and rubber.  These odors can cause years of problems if they are not handled by a professional.  At SERVPRO of Stone Mountain/Clarkston we employ a multi-step approach to deodorization.

Source Removal

The first step in deodorization is to find the source.  In the case of a fire the area may be obvious, however there are many causes of odor that may not be easily noticed.  Once the source is found by our trained technicians we must remove it. 

Cleaning

The next step in the process is to clean the effected areas.  Many of the soot particles are deposited both on and often inside certain building materials depending on how hot the fire was.  Our technicians are trained on different cleaning strategies dependent on the surface to be cleaned and the soils deposited.

Deodorizing

We employ a combination of pairing and masking deodorization techniques depending on the situation.  Hot fires open the pores of building materials where foul smelling soot can be deposited.  When the fire is extinguished and the materials cool down, the pores of these material shrink, thus trapping odor molecules inside.  In such cases we will use a pairing agent along with a Hot Thermal Fogger to reopen the pores.  The pairing agent will attach to and change the odor molecule so that it no longer smells.

Sealing

While sealing of wood is not always required, we will often do this on studs and structural members.  One of the reasons for sealing is because these building components are often covered up by drywall, or they are located in hard to reach areas.  Summer brings hot weather and as building materials heat up, these materials are capable of releasing odors.  Sealing ensures that any soot not completely eliminated from cleaning remains trapped.

When Water Damage Strikes

4/29/2019 (Permalink)

One of the most important things about water damage is to treat it quickly. Whether you have sustained a busted pipe or something more serious, if the water damage reached your carpets and was not treated professionally, you still have damage happening right beneath your feet. Mold is growing in your carpets, and you need to take care of it. ASAP.

Mold can start within 24-48 hours of the time of loss in the right environment and conditions. Your home offers a constant food supply to the mold spores. Mold spores feed on wood, drywall, insulation, paper and anything it can get attached on. After a day or more, the mold starts colonizing, creating those big black stains we all know from photos (or from our home, if luck wasn't on our side).

Mold Is Dangerous, Even When Hidden

In most cases, mold will be discovered after it colonizes, and by then its growth is rapid. If you suspect you have mold, you should call a mold expert to check it out. Whether it's a water damage certified technician, a home inspector or an industrial hygienist. The mold usually grows where water damage hit, or where high humidity is found. If water leaked on your carpet - that's where the mold will start growing.

To protect your carpets from mold after they're flooded by water, you should follow the steps below. If it already happened, and you missed one of the steps, you should check your carpets for dark stains or moldy smell. You don't want mold growing under your carpets, in your floors and all around your home.

Steps to prevent mold after water damage:

  1. Stop the water source - first thing first. Stop the water from flowing in and get them out of your home. If it's a leaky pipe or a broken appliance, close the water main. If it's the roof, try and see if you can get a roofing company to come for an emergency service and close the gap. Once you've stopped the water from coming, you need to get it out.
  2. Extract the water - to prevent further damage and minimize long term effects, it's important to get the water out. If it's a small amount, you can blot it out or use a mop to absorb it (if on the floor and not carpets). If it's a large amount, get a water mitigation company like SERVPRO of Stone Mountain/Clarkston to help you with it.
  3. Get it Dry – Fast! - If you have fans, or you know where you can rent drying fans - go for it. If you need some help with drying your home, we'd be glad to help as well. Call us and let us know what you need. It's important to have the property dried as fast as you can to avoid mold growth, as well as the water being absorbed in carpets, floors, rugs or other items. It's also recommended to use dehumidifiers to lower the humidity in the affected area, especially if you can't air it out properly.
  4. Steam clean everything you can - carpets, rugs, flooring, furniture - if it had water get to it you want it professionally cleaned right now, before the mold gets comfortable and colonizes. Once the mold sets in, that item is probably lost and will need to be replaced.
  5. Sanitize the affected area - if you hired a professional damage restoration company, they'll do it as part of the water mitigation process. If you didn't, and decided to solve the issue yourself, you should clean anything that met the water.

WE WILL MAKE SURE THE MOLD IS GONE

If you still feel like your clean-up wasn't enough, or you feel there is mold hiding somewhere - contact us at SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We'd be more than happy to pay you a visit and provide a professional opinion on the matter.

Remember, it's very dangerous to have mold in your home - mold can have very serious side effects on you and your health. Get your mold remediated as soon as you can.

Smoke and Fire Deodorization

4/29/2019 (Permalink)

Strong smells often linger after having a fire.  The type of smells that develop are determined by the type of material that was on fire or smoldering.  A hot fire that burned natural building materials will smell different than that of a protein fire from frying or a slow smoldering fire that burned plastics and rubber.  These odors can cause years of problems if they are not handled by a professional.  At SERVPRO of Stone Mountain/Clarkston we employ a multi-step approach to deodorization.

Source Removal

The first step in deodorization is to find the source.  In the case of a fire the area may be obvious, however there are many causes of odor that may not be easily noticed.  Once the source is found by our trained technicians we must remove it. 

Cleaning

The next step in the process is to clean the effected areas.  Many of the soot particles are deposited both on and often inside certain building materials depending on how hot the fire was.  Our technicians are trained on different cleaning strategies dependent on the surface to be cleaned and the soils deposited.

Deodorizing

We employ a combination of pairing and masking deodorization techniques depending on the situation.  Hot fires open the pores of building materials where foul smelling soot can be deposited.  When the fire is extinguished and the materials cool down, the pores of these material shrink, thus trapping odor molecules inside.  In such cases we will use a pairing agent along with a Hot Thermal Fogger to reopen the pores.  The pairing agent will attach to and change the odor molecule so that it no longer smells.

Sealing

While sealing of wood is not always required, we will often do this on studs and structural members.  One of the reasons for sealing is because these building components are often covered up by drywall, or they are located in hard to reach areas.  Summer brings hot weather and as building materials heat up, these materials are capable of releasing odors.  Sealing ensures that any soot not completely eliminated from cleaning remains trapped.

When Water Damage Strikes

4/29/2019 (Permalink)

One of the most important things about water damage is to treat it quickly. Whether you have sustained a busted pipe or something more serious, if the water damage reached your carpets and was not treated professionally, you still have damage happening right beneath your feet. Mold is growing in your carpets, and you need to take care of it. ASAP.

Mold can start within 24-48 hours of the time of loss in the right environment and conditions. Your home offers a constant food supply to the mold spores. Mold spores feed on wood, drywall, insulation, paper and anything it can get attached on. After a day or more, the mold starts colonizing, creating those big black stains we all know from photos (or from our home, if luck wasn't on our side).

Mold Is Dangerous, Even When Hidden

In most cases, mold will be discovered after it colonizes, and by then its growth is rapid. If you suspect you have mold, you should call a mold expert to check it out. Whether it's a water damage certified technician, a home inspector or an industrial hygienist. The mold usually grows where water damage hit, or where high humidity is found. If water leaked on your carpet - that's where the mold will start growing.

To protect your carpets from mold after they're flooded by water, you should follow the steps below. If it already happened, and you missed one of the steps, you should check your carpets for dark stains or moldy smell. You don't want mold growing under your carpets, in your floors and all around your home.

Steps to prevent mold after water damage:

  1. Stop the water source - first thing first. Stop the water from flowing in and get them out of your home. If it's a leaky pipe or a broken appliance, close the water main. If it's the roof, try and see if you can get a roofing company to come for an emergency service and close the gap. Once you've stopped the water from coming, you need to get it out.
  2. Extract the water - to prevent further damage and minimize long term effects, it's important to get the water out. If it's a small amount, you can blot it out or use a mop to absorb it (if on the floor and not carpets). If it's a large amount, get a water mitigation company like SERVPRO of Stone Mountain/Clarkston to help you with it.
  3. Get it Dry – Fast! - If you have fans, or you know where you can rent drying fans - go for it. If you need some help with drying your home, we'd be glad to help as well. Call us and let us know what you need. It's important to have the property dried as fast as you can to avoid mold growth, as well as the water being absorbed in carpets, floors, rugs or other items. It's also recommended to use dehumidifiers to lower the humidity in the affected area, especially if you can't air it out properly.
  4. Steam clean everything you can - carpets, rugs, flooring, furniture - if it had water get to it you want it professionally cleaned right now, before the mold gets comfortable and colonizes. Once the mold sets in, that item is probably lost and will need to be replaced.
  5. Sanitize the affected area - if you hired a professional damage restoration company, they'll do it as part of the water mitigation process. If you didn't, and decided to solve the issue yourself, you should clean anything that met the water.

WE WILL MAKE SURE THE MOLD IS GONE

If you still feel like your clean-up wasn't enough, or you feel there is mold hiding somewhere - contact us at SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We'd be more than happy to pay you a visit and provide a professional opinion on the matter.

Remember, it's very dangerous to have mold in your home - mold can have very serious side effects on you and your health. Get your mold remediated as soon as you can.

Steps to Prevent Mold

4/15/2019 (Permalink)

Intrusion of water into your building can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.

If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat.

SERVPRO of Stone Mountain/Clarkston handles water damages every day and knows that prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture problem in the building, it is important to be alert for:

  • The presence of visible mold.
  • Strong musty odors which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

To control mold growth in your business, we offer the following tips:

  • Repair leaky plumbing and leaks in the foundation of your building
  • Reduce moisture with increased surface temperatures or reduced humidity levels in the air. To increase surface temperatures, insulate or increase air circulation. To reduce humidity, repair leaks, increase ventilation if outside air is cold and dry or use a dehumidifier.
  • Keep heating, ventilation and air conditioning drip pans clean, flowing properly and unobstructed
  • Maintain indoor humidity below 50 percent
  • Perform regular inspections and maintenance on buildings and heating and air conditioning equipment
  • Clean and dry wet or damp spots within 1-2 days
  • Provide adequate drainage around the foundation of your building.  Regularly maintain roof gutters, and ensure that water does not collect near the foundation
  • Insulate windows, walls, pipes, roofs, exterior, floors and other cold surfaces to reduce condensation
  • Watch your utility bills; an unusually high water bill could signal an interior leaking problem 

If you are sure or suspect that there is mold in your building, call SERVPRO immediately at 770-496-1976. The longer you wait to call, the mold growth will continue to spread, resulting in a greater chance of unrecoverable property. SERVPRO professionals have the expertise to prevent or mitigate the devastating effects of mold damage.

Why Call SERVPRO for your Mitigation Needs?

4/15/2019 (Permalink)

We understand that emergencies never happen at a good time. That’s where we can help! No matter whether you have water, mold or smoke damage, you can count on us to be ready. SERVPRO of Stone Mountain/Clarkston has a qualified team that can begin your emergency restoration services today.

Water Damage

Suffering severe water damage from flooding water or a burst pipe needs immediate attention. The water needs to be extracted so that drying can take place as soon as possible. The longer water sits in your home or business the greater chances of having secondary damages such as mold. We have a team of trained water technicians on call 24 hours a day. When you call our number after hours you will get a live person who will page the water team that is on call. Our average call back time for the technician responding is just 14 minutes.

Mold Damage

If you see mold inside your home or office then give SERVPRO of Stone Mountain/Clarkston a call. We have trained IICRC technicians certified as Applied Microbial Remediation Technicians that can remediate the problem. Mold estimates are scheduled by our office administration team during regular business hours. There is a service fee for scheduling a technician to visit your home and develop a written estimate for remediation. This service fee is deducted from the estimate if you select us to complete the work.

Mold often appears from water damage that is not seen or was not dried properly. Sometimes mold is not visually present but there is a moldy or stale smell in the air. In this case you will need to call an Industrial Hygienist to come and sample the home. They will send these samples to a lab to determine what types of mold are present and if you have a problem that needs our attention.

Fire Damage

Fires can be destructive along with the soot and smoke that are also present. Fire damage requires emergency service as soon as possible. Securing the home from unwanted visitors and mitigating corrosive damage to metals that can become pitted from the acidic soot are just a few of the items that require immediate attention. We are trained, licensed and insured to handle all the problems that come from having a fire.

Steps to Prevent Mold

4/15/2019 (Permalink)

Intrusion of water into your building can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.

If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat.

SERVPRO of Stone Mountain/Clarkston handles water damages every day and knows that prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture problem in the building, it is important to be alert for:

  • The presence of visible mold.
  • Strong musty odors which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

To control mold growth in your business, we offer the following tips:

  • Repair leaky plumbing and leaks in the foundation of your building
  • Reduce moisture with increased surface temperatures or reduced humidity levels in the air. To increase surface temperatures, insulate or increase air circulation. To reduce humidity, repair leaks, increase ventilation if outside air is cold and dry or use a dehumidifier.
  • Keep heating, ventilation and air conditioning drip pans clean, flowing properly and unobstructed
  • Maintain indoor humidity below 50 percent
  • Perform regular inspections and maintenance on buildings and heating and air conditioning equipment
  • Clean and dry wet or damp spots within 1-2 days
  • Provide adequate drainage around the foundation of your building.  Regularly maintain roof gutters, and ensure that water does not collect near the foundation
  • Insulate windows, walls, pipes, roofs, exterior, floors and other cold surfaces to reduce condensation
  • Watch your utility bills; an unusually high water bill could signal an interior leaking problem 

If you are sure or suspect that there is mold in your building, call SERVPRO immediately at 770-496-1976. The longer you wait to call, the mold growth will continue to spread, resulting in a greater chance of unrecoverable property. SERVPRO professionals have the expertise to prevent or mitigate the devastating effects of mold damage.

Why Call SERVPRO for your Mitigation Needs?

4/15/2019 (Permalink)

We understand that emergencies never happen at a good time. That’s where we can help! No matter whether you have water, mold or smoke damage, you can count on us to be ready. SERVPRO of Stone Mountain/Clarkston has a qualified team that can begin your emergency restoration services today.

Water Damage

Suffering severe water damage from flooding water or a burst pipe needs immediate attention. The water needs to be extracted so that drying can take place as soon as possible. The longer water sits in your home or business the greater chances of having secondary damages such as mold. We have a team of trained water technicians on call 24 hours a day. When you call our number after hours you will get a live person who will page the water team that is on call. Our average call back time for the technician responding is just 14 minutes.

Mold Damage

If you see mold inside your home or office then give SERVPRO of Stone Mountain/Clarkston a call. We have trained IICRC technicians certified as Applied Microbial Remediation Technicians that can remediate the problem. Mold estimates are scheduled by our office administration team during regular business hours. There is a service fee for scheduling a technician to visit your home and develop a written estimate for remediation. This service fee is deducted from the estimate if you select us to complete the work.

Mold often appears from water damage that is not seen or was not dried properly. Sometimes mold is not visually present but there is a moldy or stale smell in the air. In this case you will need to call an Industrial Hygienist to come and sample the home. They will send these samples to a lab to determine what types of mold are present and if you have a problem that needs our attention.

Fire Damage

Fires can be destructive along with the soot and smoke that are also present. Fire damage requires emergency service as soon as possible. Securing the home from unwanted visitors and mitigating corrosive damage to metals that can become pitted from the acidic soot are just a few of the items that require immediate attention. We are trained, licensed and insured to handle all the problems that come from having a fire.

Steps to Prevent Mold

4/15/2019 (Permalink)

Intrusion of water into your building can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.

If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat.

SERVPRO of Stone Mountain/Clarkston handles water damages every day and knows that prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture problem in the building, it is important to be alert for:

  • The presence of visible mold.
  • Strong musty odors which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

To control mold growth in your business, we offer the following tips:

  • Repair leaky plumbing and leaks in the foundation of your building
  • Reduce moisture with increased surface temperatures or reduced humidity levels in the air. To increase surface temperatures, insulate or increase air circulation. To reduce humidity, repair leaks, increase ventilation if outside air is cold and dry or use a dehumidifier.
  • Keep heating, ventilation and air conditioning drip pans clean, flowing properly and unobstructed
  • Maintain indoor humidity below 50 percent
  • Perform regular inspections and maintenance on buildings and heating and air conditioning equipment
  • Clean and dry wet or damp spots within 1-2 days
  • Provide adequate drainage around the foundation of your building.  Regularly maintain roof gutters, and ensure that water does not collect near the foundation
  • Insulate windows, walls, pipes, roofs, exterior, floors and other cold surfaces to reduce condensation
  • Watch your utility bills; an unusually high water bill could signal an interior leaking problem 

If you are sure or suspect that there is mold in your building, call SERVPRO immediately at 770-496-1976. The longer you wait to call, the mold growth will continue to spread, resulting in a greater chance of unrecoverable property. SERVPRO professionals have the expertise to prevent or mitigate the devastating effects of mold damage.

Why Call SERVPRO for your Mitigation Needs?

4/15/2019 (Permalink)

We understand that emergencies never happen at a good time. That’s where we can help! No matter whether you have water, mold or smoke damage, you can count on us to be ready. SERVPRO of Stone Mountain/Clarkston has a qualified team that can begin your emergency restoration services today.

Water Damage

Suffering severe water damage from flooding water or a burst pipe needs immediate attention. The water needs to be extracted so that drying can take place as soon as possible. The longer water sits in your home or business the greater chances of having secondary damages such as mold. We have a team of trained water technicians on call 24 hours a day. When you call our number after hours you will get a live person who will page the water team that is on call. Our average call back time for the technician responding is just 14 minutes.

Mold Damage

If you see mold inside your home or office then give SERVPRO of Stone Mountain/Clarkston a call. We have trained IICRC technicians certified as Applied Microbial Remediation Technicians that can remediate the problem. Mold estimates are scheduled by our office administration team during regular business hours. There is a service fee for scheduling a technician to visit your home and develop a written estimate for remediation. This service fee is deducted from the estimate if you select us to complete the work.

Mold often appears from water damage that is not seen or was not dried properly. Sometimes mold is not visually present but there is a moldy or stale smell in the air. In this case you will need to call an Industrial Hygienist to come and sample the home. They will send these samples to a lab to determine what types of mold are present and if you have a problem that needs our attention.

Fire Damage

Fires can be destructive along with the soot and smoke that are also present. Fire damage requires emergency service as soon as possible. Securing the home from unwanted visitors and mitigating corrosive damage to metals that can become pitted from the acidic soot are just a few of the items that require immediate attention. We are trained, licensed and insured to handle all the problems that come from having a fire.

We Certify Our Whole Team

4/9/2019 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training?  In the restoration industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration” or S500.  Along with the written standard the IICRC also provides training and certification for restoring property damage.

We believe that ALL our employees need to be IICRC trained in Water Damage Restoration.  We don’t believe in sending out one trained technician with a team of uncertified workers.  On the job training certainly helps but being a certified Water Damage Technician is crucial.  At SERVPRO of Stone Mountain/Clarkston we send all of our full-time employees to the three-day IICRC training class after six months of employment.  This includes production personnel, our office staff and the marketing department.  If you touch a water damage file…you get trained!

We Certify Our Whole Team

4/9/2019 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training?  In the restoration industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration” or S500.  Along with the written standard the IICRC also provides training and certification for restoring property damage.

We believe that ALL our employees need to be IICRC trained in Water Damage Restoration.  We don’t believe in sending out one trained technician with a team of uncertified workers.  On the job training certainly helps but being a certified Water Damage Technician is crucial.  At SERVPRO of Stone Mountain/Clarkston we send all of our full-time employees to the three-day IICRC training class after six months of employment.  This includes production personnel, our office staff and the marketing department.  If you touch a water damage file…you get trained!

We Certify Our Whole Team

4/9/2019 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training?  In the restoration industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration” or S500.  Along with the written standard the IICRC also provides training and certification for restoring property damage.

We believe that ALL our employees need to be IICRC trained in Water Damage Restoration.  We don’t believe in sending out one trained technician with a team of uncertified workers.  On the job training certainly helps but being a certified Water Damage Technician is crucial.  At SERVPRO of Stone Mountain/Clarkston we send all of our full-time employees to the three-day IICRC training class after six months of employment.  This includes production personnel, our office staff and the marketing department.  If you touch a water damage file…you get trained!

Meet our Mitigation Crew

4/8/2019 (Permalink)

SERVPRO of Stone Mountain/Clarkston would like to introduce you to our hard-working team. We have a well-educated group here to help you in a disaster situation. Our office staff consists of Vicki Wheeler, Amanda Barber and Baylee Kelley. They will be the first voice you hear and your first contact with our company. Tammie Logan is our accounts manager and will be able to help with any payment questions or concerns. Lori Miller is our reconstruction administrator and will be able to answer any questions your have regarding reconstruction after your mitigation has been completed. Our office staff is IICRC certified and knowledgeable in the mitigation process.

Our crew chiefs hold certifications in WRT (Water Damage Restoration Technician), AMRT (Applied Microbial Remediation Technician), FSRT (Fire & Smoke Restoration Technician) & ASD (Applied Structural Drying Technician) amongst their other certifications. Our crew chief team consists of Jesse Garmon, Benny Stanley, Tom Jackson, Keonte Askew and Alex Flores. Our technicians that are always there to lend a helping hand are Mindi Marshall, Melody Marshall, Michelle Kelly, Brittany Trotty-Moctezuma, Cindy Purvis, Gilberto Villagomez, Jerry Moctezuma, Mauricio Vargas and Elizabeth Abreu. We make sure that anyone in our crew can assist you with any questions or concerns during the mitigation or remediation process.

Please call our office at any time, 7 days a week, 24 hours a day. Our office number is 770-496.1976.

Meet our Reconstruction Department

4/8/2019 (Permalink)

Here at SERVPRO of Stone Mountain/Clarkston are excited to introduce our Reconstruction Team. We have 3 Project Managers: Mike, Austin and Cameron as well as Lori, our Reconstruction Administrator!

Our experience in construction dates to the early 2000's when we started out as just a general construction company.

Our reconstruction department can handle any size job. We will do insurance jobs or self-pay jobs. No job is too small or too large for our team.

We believe in quality, honesty and hard work.  We are a company based on trust and reliability. We value our customers opinions and strive to make it the easiest experience in a difficult time.

If you are looking for a reliable reconstruction team, then we are your guys. We build more than homes; we build lasting relationships. Give us a call at 770-496-1976 for all your reconstruction needs.

Meet our Mitigation Crew

4/8/2019 (Permalink)

SERVPRO of Stone Mountain/Clarkston would like to introduce you to our hard-working team. We have a well-educated group here to help you in a disaster situation. Our office staff consists of Vicki Wheeler, Amanda Barber and Baylee Kelley. They will be the first voice you hear and your first contact with our company. Tammie Logan is our accounts manager and will be able to help with any payment questions or concerns. Lori Miller is our reconstruction administrator and will be able to answer any questions your have regarding reconstruction after your mitigation has been completed. Our office staff is IICRC certified and knowledgeable in the mitigation process.

Our crew chiefs hold certifications in WRT (Water Damage Restoration Technician), AMRT (Applied Microbial Remediation Technician), FSRT (Fire & Smoke Restoration Technician) & ASD (Applied Structural Drying Technician) amongst their other certifications. Our crew chief team consists of Jesse Garmon, Benny Stanley, Tom Jackson, Keonte Askew and Alex Flores. Our technicians that are always there to lend a helping hand are Mindi Marshall, Melody Marshall, Michelle Kelly, Brittany Trotty-Moctezuma, Cindy Purvis, Gilberto Villagomez, Jerry Moctezuma, Mauricio Vargas and Elizabeth Abreu. We make sure that anyone in our crew can assist you with any questions or concerns during the mitigation or remediation process.

Please call our office at any time, 7 days a week, 24 hours a day. Our office number is 770-496.1976.

Meet our Reconstruction Department

4/8/2019 (Permalink)

Here at SERVPRO of Stone Mountain/Clarkston are excited to introduce our Reconstruction Team. We have 3 Project Managers: Mike, Austin and Cameron as well as Lori, our Reconstruction Administrator!

Our experience in construction dates to the early 2000's when we started out as just a general construction company.

Our reconstruction department can handle any size job. We will do insurance jobs or self-pay jobs. No job is too small or too large for our team.

We believe in quality, honesty and hard work.  We are a company based on trust and reliability. We value our customers opinions and strive to make it the easiest experience in a difficult time.

If you are looking for a reliable reconstruction team, then we are your guys. We build more than homes; we build lasting relationships. Give us a call at 770-496-1976 for all your reconstruction needs.

Meet our Mitigation Crew

4/8/2019 (Permalink)

SERVPRO of Stone Mountain/Clarkston would like to introduce you to our hard-working team. We have a well-educated group here to help you in a disaster situation. Our office staff consists of Vicki Wheeler, Amanda Barber and Baylee Kelley. They will be the first voice you hear and your first contact with our company. Tammie Logan is our accounts manager and will be able to help with any payment questions or concerns. Lori Miller is our reconstruction administrator and will be able to answer any questions your have regarding reconstruction after your mitigation has been completed. Our office staff is IICRC certified and knowledgeable in the mitigation process.

Our crew chiefs hold certifications in WRT (Water Damage Restoration Technician), AMRT (Applied Microbial Remediation Technician), FSRT (Fire & Smoke Restoration Technician) & ASD (Applied Structural Drying Technician) amongst their other certifications. Our crew chief team consists of Jesse Garmon, Benny Stanley, Tom Jackson, Keonte Askew and Alex Flores. Our technicians that are always there to lend a helping hand are Mindi Marshall, Melody Marshall, Michelle Kelly, Brittany Trotty-Moctezuma, Cindy Purvis, Gilberto Villagomez, Jerry Moctezuma, Mauricio Vargas and Elizabeth Abreu. We make sure that anyone in our crew can assist you with any questions or concerns during the mitigation or remediation process.

Please call our office at any time, 7 days a week, 24 hours a day. Our office number is 770-496.1976.

Meet our Reconstruction Department

4/8/2019 (Permalink)

Here at SERVPRO of Stone Mountain/Clarkston are excited to introduce our Reconstruction Team. We have 3 Project Managers: Mike, Austin and Cameron as well as Lori, our Reconstruction Administrator!

Our experience in construction dates to the early 2000's when we started out as just a general construction company.

Our reconstruction department can handle any size job. We will do insurance jobs or self-pay jobs. No job is too small or too large for our team.

We believe in quality, honesty and hard work.  We are a company based on trust and reliability. We value our customers opinions and strive to make it the easiest experience in a difficult time.

If you are looking for a reliable reconstruction team, then we are your guys. We build more than homes; we build lasting relationships. Give us a call at 770-496-1976 for all your reconstruction needs.

SERVPRO is CPR Certified

4/5/2019 (Permalink)

What started out as just training for our on-site personnel turned into training for our whole office. SERVPRO of Stone Mountain/Clarkston received a visit from Benjamin Karp at Georgia CPR. In the picture you can see us practicing our CPR techniques!

We were taught how to position a person to perform chest compressions and how to properly administer the technique. In addition to learning how to administer CPR, we learned whether you should. We were taught that before beginning CPR, you should first check to see if the person is conscious or unconscious. We were taught how to use an automatic external defibrillator (AED) to deliver a shock to a patient before beginning CPR as well. 

In conclusion, Not only are we a firm that is certified in Water, Mold and Fire but we are all certified in CPR, First Aid and AED as well! We are always prepared!!

SERVPRO is CPR Certified

4/5/2019 (Permalink)

What started out as just training for our on-site personnel turned into training for our whole office. SERVPRO of Stone Mountain/Clarkston received a visit from Benjamin Karp at Georgia CPR. In the picture you can see us practicing our CPR techniques!

We were taught how to position a person to perform chest compressions and how to properly administer the technique. In addition to learning how to administer CPR, we learned whether you should. We were taught that before beginning CPR, you should first check to see if the person is conscious or unconscious. We were taught how to use an automatic external defibrillator (AED) to deliver a shock to a patient before beginning CPR as well. 

In conclusion, Not only are we a firm that is certified in Water, Mold and Fire but we are all certified in CPR, First Aid and AED as well! We are always prepared!!

SERVPRO is CPR Certified

4/5/2019 (Permalink)

What started out as just training for our on-site personnel turned into training for our whole office. SERVPRO of Stone Mountain/Clarkston received a visit from Benjamin Karp at Georgia CPR. In the picture you can see us practicing our CPR techniques!

We were taught how to position a person to perform chest compressions and how to properly administer the technique. In addition to learning how to administer CPR, we learned whether you should. We were taught that before beginning CPR, you should first check to see if the person is conscious or unconscious. We were taught how to use an automatic external defibrillator (AED) to deliver a shock to a patient before beginning CPR as well. 

In conclusion, Not only are we a firm that is certified in Water, Mold and Fire but we are all certified in CPR, First Aid and AED as well! We are always prepared!!

Steps to Preventing a Commercial Water Loss

3/19/2019 (Permalink)

Having a water loss in your home is bad enough, however, water damage in your commercial building can be even worse in some cases. There are several reasons why commercial water damage can be more of a nightmare than residential water damage. For one, serious water damage can keep employees out of your office or important business from getting done. Here at SERVPRO of Gwinnett County South, we recommend you do the following things to prevent ever having water damage in your commercial building.

Maintain the Grounds Around Your Building- If you don’t pay close attention, roots from trees in your yard can grow towards your pipes and cause them to break in some cases. The best way to prevent this is to not plant any trees close to any pipes going through your yard, but if you haven’t done that you should pay close attention to make sure you don’t have any roots threatening your pipes.

Look Out for Restroom Over-Usage- All-too-often bathrooms, especially toilets and urinals, can be very prone to flooding. Obviously, this is most common when the bathrooms are frequently used. If you have bathrooms that receive a significant amount of use, you should make sure it receives maintenance checks regularly to catch any problems before they cause you a serious issue.

Have Your Building Inspected by A Professional- It never hurts to call in a professional to inspect your building for any potential water damage risks you may have. A large amount of water damage issues is caused by a small problem becoming more serious and eventually causing a flood. A professional inspection will be able to catch these problems before they lead to any serious problems.

Educate Your Employees- With so many different people in and out of your building every day, there is greater chance of flooding due to human error. To help mitigate this possibility, you should educate your employees about what they should and shouldn’t do to prevent flooding and water damage from happening. Most of these suggestions will be common sense things to do, but making a point of it can help prevent foolish mistakes.

Even following all the steps above there is still the potential that a water loss happens to you. If it ever does, our team at SERVPRO of Gwinnett County South is here to help. Contact us at 770-448-5782 24/7.

Steps to Preventing a Commercial Water Loss

3/19/2019 (Permalink)

Having a water loss in your home is bad enough, however, water damage in your commercial building can be even worse in some cases. There are several reasons why commercial water damage can be more of a nightmare than residential water damage. For one, serious water damage can keep employees out of your office or important business from getting done. Here at SERVPRO of Gwinnett County South, we recommend you do the following things to prevent ever having water damage in your commercial building.

Maintain the Grounds Around Your Building- If you don’t pay close attention, roots from trees in your yard can grow towards your pipes and cause them to break in some cases. The best way to prevent this is to not plant any trees close to any pipes going through your yard, but if you haven’t done that you should pay close attention to make sure you don’t have any roots threatening your pipes.

Look Out for Restroom Over-Usage- All-too-often bathrooms, especially toilets and urinals, can be very prone to flooding. Obviously, this is most common when the bathrooms are frequently used. If you have bathrooms that receive a significant amount of use, you should make sure it receives maintenance checks regularly to catch any problems before they cause you a serious issue.

Have Your Building Inspected by A Professional- It never hurts to call in a professional to inspect your building for any potential water damage risks you may have. A large amount of water damage issues is caused by a small problem becoming more serious and eventually causing a flood. A professional inspection will be able to catch these problems before they lead to any serious problems.

Educate Your Employees- With so many different people in and out of your building every day, there is greater chance of flooding due to human error. To help mitigate this possibility, you should educate your employees about what they should and shouldn’t do to prevent flooding and water damage from happening. Most of these suggestions will be common sense things to do, but making a point of it can help prevent foolish mistakes.

Even following all the steps above there is still the potential that a water loss happens to you. If it ever does, our team at SERVPRO of Gwinnett County South is here to help. Contact us at 770-448-5782 24/7.

Steps to Preventing a Commercial Water Loss

3/19/2019 (Permalink)

Having a water loss in your home is bad enough, however, water damage in your commercial building can be even worse in some cases. There are several reasons why commercial water damage can be more of a nightmare than residential water damage. For one, serious water damage can keep employees out of your office or important business from getting done. Here at SERVPRO of Gwinnett County South, we recommend you do the following things to prevent ever having water damage in your commercial building.

Maintain the Grounds Around Your Building- If you don’t pay close attention, roots from trees in your yard can grow towards your pipes and cause them to break in some cases. The best way to prevent this is to not plant any trees close to any pipes going through your yard, but if you haven’t done that you should pay close attention to make sure you don’t have any roots threatening your pipes.

Look Out for Restroom Over-Usage- All-too-often bathrooms, especially toilets and urinals, can be very prone to flooding. Obviously, this is most common when the bathrooms are frequently used. If you have bathrooms that receive a significant amount of use, you should make sure it receives maintenance checks regularly to catch any problems before they cause you a serious issue.

Have Your Building Inspected by A Professional- It never hurts to call in a professional to inspect your building for any potential water damage risks you may have. A large amount of water damage issues is caused by a small problem becoming more serious and eventually causing a flood. A professional inspection will be able to catch these problems before they lead to any serious problems.

Educate Your Employees- With so many different people in and out of your building every day, there is greater chance of flooding due to human error. To help mitigate this possibility, you should educate your employees about what they should and shouldn’t do to prevent flooding and water damage from happening. Most of these suggestions will be common sense things to do, but making a point of it can help prevent foolish mistakes.

Even following all the steps above there is still the potential that a water loss happens to you. If it ever does, our team at SERVPRO of Gwinnett County South is here to help. Contact us at 770-448-5782 24/7.

After a Storm Event

3/4/2019 (Permalink)

After a storm, our experience from past storms have shown us that people are resourceful and get anxious to get back home and get their business back up and running. What is important to remember is not to jeopardize your health and safety because you are trying to recover as fast as possible.

Too often claims have been compromised because evidence has been disposed of or altered. To avoid your carrier alleging they didn’t see the evidence of the covered cause of loss or the damaged property, you need to document with photo and video, promptly communicate with your insurance company, and ask them for written instructions on when and how to handle the damage. These best practices sound good but often you can’t reach your insurance company after a storm or get a person on the phone. If this happens to you, continue to document and ensure mitigation but do not throw away items or alter the impact of the damages in the immediate aftermath of the storm. Sometimes it takes weeks before an adjuster comes to the property or even weeks to get access to go back to your property

Here are some ideas to consider:

  1. The insurance company is panicked about this storm and the aftermath too. In part, because the storm cuts into their profits, and because the magnitude of loss and number of claims may be too much for their systems and teams to handle.
  2. This may be your adjuster’s first hurricane assignment.
  3. The representative coming to your property doesn’t have a copy of your insurance policy. Deposition after deposition tells us that the adjuster may have access to a declaration page on an IPad but these adjusters are not studying your coverage and endorsements, but are relying on their “experience”.
  4. You can get another copy of insurance policy from the company and you should ask for the complete copy. If you don’t ask for it, some insurance companies may take your silence to mean that you were familiar with the coverage. Some carriers give the impression that any insured who doesn’t ask for help knows all of the insurance provisions backwards and forward and they don’t assist their insureds.

If you have been affected by a storm event. Contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We are used to speaking with adjusters and can help. We are available 24/7.

Oh No! A Pipe Burst, What Next?

3/4/2019 (Permalink)

It might be the sound of dripping water on the ceiling or behind a wall, or a mysterious puddle on the floor. Maybe you've noticed a decrease in water pressure when you turn on the hot water faucet, or no water flow whatsoever. These are all signs that a pipe may have burst.

It only takes a small hole to cause you big problems when the water starts to melt.

Pipe Bursts Can Be Destructive

They happen most often in the wintertime, when water freezes inside - outdoor plumbing or in pipes near exterior walls. As the water freezes, its volume can expand and it exerts pressure on the pipe's walls. The ice can block the pipe so that the water that is behind it adds even more pressure. Whether the pipe is copper, lead, or PVC, it can give way under the pressure. you may not become aware of the emergency until the weather warms up. Then your first sign might be wet ceilings or walls if the broken pipe is concealed from view.

What to do When a Pipe Bursts

  1. If you discover a leak, try to discover where the leak seems to be coming from, and then turn off the water at the main water valve. That will stop the water flow and hopefully keep the damage down.
  2. If possible, you may need to also turn off the electricity in the affected area.
  3. Call a licensed plumber to repair the leak. Many plumbers have 24/hour availability in emergencies for plumbing repair. It is a good idea to keep a plumber's contact information handy just for these kinds of situations. The plumber will be able to replace the damaged pipes or fittings and turn your water back on.
  4. Once the leak has been repaired, you may mitigation. Mitigation may include water extraction, removal of affected materials that may work as a moisture barrier and setting drying equipment.

How to Prevent Burst Pipes

Here are a couple of things you can do to prevent cold weather emergencies:

  1. If plumbing runs along an exterior wall, leave the water dripping in the faucet and open the under-sink cabinet to let the warmer indoor air in.
  2. If the outdoor temperature is supposed to drop and you will be away, make sure before you go that the inside temperature will be maintained above 55 degrees in your absence.
  3. Insulate pipes in unheated areas.

Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 for any water emergency needs.

After a Storm Event

3/4/2019 (Permalink)

After a storm, our experience from past storms have shown us that people are resourceful and get anxious to get back home and get their business back up and running. What is important to remember is not to jeopardize your health and safety because you are trying to recover as fast as possible.

Too often claims have been compromised because evidence has been disposed of or altered. To avoid your carrier alleging they didn’t see the evidence of the covered cause of loss or the damaged property, you need to document with photo and video, promptly communicate with your insurance company, and ask them for written instructions on when and how to handle the damage. These best practices sound good but often you can’t reach your insurance company after a storm or get a person on the phone. If this happens to you, continue to document and ensure mitigation but do not throw away items or alter the impact of the damages in the immediate aftermath of the storm. Sometimes it takes weeks before an adjuster comes to the property or even weeks to get access to go back to your property

Here are some ideas to consider:

  1. The insurance company is panicked about this storm and the aftermath too. In part, because the storm cuts into their profits, and because the magnitude of loss and number of claims may be too much for their systems and teams to handle.
  2. This may be your adjuster’s first hurricane assignment.
  3. The representative coming to your property doesn’t have a copy of your insurance policy. Deposition after deposition tells us that the adjuster may have access to a declaration page on an IPad but these adjusters are not studying your coverage and endorsements, but are relying on their “experience”.
  4. You can get another copy of insurance policy from the company and you should ask for the complete copy. If you don’t ask for it, some insurance companies may take your silence to mean that you were familiar with the coverage. Some carriers give the impression that any insured who doesn’t ask for help knows all of the insurance provisions backwards and forward and they don’t assist their insureds.

If you have been affected by a storm event. Contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We are used to speaking with adjusters and can help. We are available 24/7.

Oh No! A Pipe Burst, What Next?

3/4/2019 (Permalink)

It might be the sound of dripping water on the ceiling or behind a wall, or a mysterious puddle on the floor. Maybe you've noticed a decrease in water pressure when you turn on the hot water faucet, or no water flow whatsoever. These are all signs that a pipe may have burst.

It only takes a small hole to cause you big problems when the water starts to melt.

Pipe Bursts Can Be Destructive

They happen most often in the wintertime, when water freezes inside - outdoor plumbing or in pipes near exterior walls. As the water freezes, its volume can expand and it exerts pressure on the pipe's walls. The ice can block the pipe so that the water that is behind it adds even more pressure. Whether the pipe is copper, lead, or PVC, it can give way under the pressure. you may not become aware of the emergency until the weather warms up. Then your first sign might be wet ceilings or walls if the broken pipe is concealed from view.

What to do When a Pipe Bursts

  1. If you discover a leak, try to discover where the leak seems to be coming from, and then turn off the water at the main water valve. That will stop the water flow and hopefully keep the damage down.
  2. If possible, you may need to also turn off the electricity in the affected area.
  3. Call a licensed plumber to repair the leak. Many plumbers have 24/hour availability in emergencies for plumbing repair. It is a good idea to keep a plumber's contact information handy just for these kinds of situations. The plumber will be able to replace the damaged pipes or fittings and turn your water back on.
  4. Once the leak has been repaired, you may mitigation. Mitigation may include water extraction, removal of affected materials that may work as a moisture barrier and setting drying equipment.

How to Prevent Burst Pipes

Here are a couple of things you can do to prevent cold weather emergencies:

  1. If plumbing runs along an exterior wall, leave the water dripping in the faucet and open the under-sink cabinet to let the warmer indoor air in.
  2. If the outdoor temperature is supposed to drop and you will be away, make sure before you go that the inside temperature will be maintained above 55 degrees in your absence.
  3. Insulate pipes in unheated areas.

Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 for any water emergency needs.

After a Storm Event

3/4/2019 (Permalink)

After a storm, our experience from past storms have shown us that people are resourceful and get anxious to get back home and get their business back up and running. What is important to remember is not to jeopardize your health and safety because you are trying to recover as fast as possible.

Too often claims have been compromised because evidence has been disposed of or altered. To avoid your carrier alleging they didn’t see the evidence of the covered cause of loss or the damaged property, you need to document with photo and video, promptly communicate with your insurance company, and ask them for written instructions on when and how to handle the damage. These best practices sound good but often you can’t reach your insurance company after a storm or get a person on the phone. If this happens to you, continue to document and ensure mitigation but do not throw away items or alter the impact of the damages in the immediate aftermath of the storm. Sometimes it takes weeks before an adjuster comes to the property or even weeks to get access to go back to your property

Here are some ideas to consider:

  1. The insurance company is panicked about this storm and the aftermath too. In part, because the storm cuts into their profits, and because the magnitude of loss and number of claims may be too much for their systems and teams to handle.
  2. This may be your adjuster’s first hurricane assignment.
  3. The representative coming to your property doesn’t have a copy of your insurance policy. Deposition after deposition tells us that the adjuster may have access to a declaration page on an IPad but these adjusters are not studying your coverage and endorsements, but are relying on their “experience”.
  4. You can get another copy of insurance policy from the company and you should ask for the complete copy. If you don’t ask for it, some insurance companies may take your silence to mean that you were familiar with the coverage. Some carriers give the impression that any insured who doesn’t ask for help knows all of the insurance provisions backwards and forward and they don’t assist their insureds.

If you have been affected by a storm event. Contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We are used to speaking with adjusters and can help. We are available 24/7.

Oh No! A Pipe Burst, What Next?

3/4/2019 (Permalink)

It might be the sound of dripping water on the ceiling or behind a wall, or a mysterious puddle on the floor. Maybe you've noticed a decrease in water pressure when you turn on the hot water faucet, or no water flow whatsoever. These are all signs that a pipe may have burst.

It only takes a small hole to cause you big problems when the water starts to melt.

Pipe Bursts Can Be Destructive

They happen most often in the wintertime, when water freezes inside - outdoor plumbing or in pipes near exterior walls. As the water freezes, its volume can expand and it exerts pressure on the pipe's walls. The ice can block the pipe so that the water that is behind it adds even more pressure. Whether the pipe is copper, lead, or PVC, it can give way under the pressure. you may not become aware of the emergency until the weather warms up. Then your first sign might be wet ceilings or walls if the broken pipe is concealed from view.

What to do When a Pipe Bursts

  1. If you discover a leak, try to discover where the leak seems to be coming from, and then turn off the water at the main water valve. That will stop the water flow and hopefully keep the damage down.
  2. If possible, you may need to also turn off the electricity in the affected area.
  3. Call a licensed plumber to repair the leak. Many plumbers have 24/hour availability in emergencies for plumbing repair. It is a good idea to keep a plumber's contact information handy just for these kinds of situations. The plumber will be able to replace the damaged pipes or fittings and turn your water back on.
  4. Once the leak has been repaired, you may mitigation. Mitigation may include water extraction, removal of affected materials that may work as a moisture barrier and setting drying equipment.

How to Prevent Burst Pipes

Here are a couple of things you can do to prevent cold weather emergencies:

  1. If plumbing runs along an exterior wall, leave the water dripping in the faucet and open the under-sink cabinet to let the warmer indoor air in.
  2. If the outdoor temperature is supposed to drop and you will be away, make sure before you go that the inside temperature will be maintained above 55 degrees in your absence.
  3. Insulate pipes in unheated areas.

Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 for any water emergency needs.

How to Deep Fry a Turkey Safely

11/13/2018 (Permalink)

Every holiday people are lured in by the promise of moist, sweet turkey meat and the deep turkey fryer has become an increasingly popular way to make a Thanksgiving or Christmas dinner.  However, cooking up Tom the Turkey in a vat of boiling oil does come with many dangers.

According to the National Fire Protection Association, every year deep-fryer fires are responsible for five deaths, 60 injuries, the destruction of 900 homes and more than $15 million in property damage.

Therefore it is most important to follow a few safety precautions if you choose to fry a turkey for the holidays.

  • Don’t Deep Fry a Frozen Turkey

Frozen turkeys are full of moisture, and we all know how water and hot oil don’t mix well.  Make sure that your turkey is completely thawed before trying to fry it.

  • Turkey Fryers can Easily Tip Over

Be sure that you place your turkey fryer on solid footing so that it will not tip over, spilling hot cooking oil over a large area.

  • Don’t Let Oil Get Too Hot

When oil gets around 400-425 degrees it can catch on fire by itself.  Most fryers do not have thermostat controls, and it would be prudent to have a thermometer to make sure you keep the oil below 400 degrees.

  • Don’t Use Too Much Oil

An overfilled cooking pot can cause oil to spill when the turkey is put in, and when the oil runs down next to the flame on the burner, a catastrophic fire could result.

  • Never Deep-Fry Indoors or in a Garage

The best place to use a turkey fryer is on a level spot out in your yard away from the house or anything flammable.

May these tips help you and your family to enjoy a safe holiday with a delicious fried turkey. Remember to call SERVPRO® of Stone Mountain/Clarkston if you have any water, fire or mold problems during the holidays. Call us at 770-496-1976. We can help 24/7.

Preventing Frozen Pipes

11/13/2018 (Permalink)

Frigid winter temperatures can cause pipes to freeze. While we can’t control the weather, there are things we can do to prevent pipes from freezing. We’ve pulled together tips to help prevent frozen pipes and a list of suggestions for you to follow if they do.

Frozen water pipes and the damage they can cause are a reality for thousands of people each year. That’s especially the case when you are at below freezing temperatures for an extended period of time.

The Insurance Institute for Business & Home Safety says a burst pipe can cause more than $5,000 in water damage. That’s because the damage can be extensive.

To prevent pipes from freezing and causing major damage, follow these steps:

  • Drain water from pipes that are likely to freeze. This includes your swimming pool and sprinkler water supply lines.
  • Disconnect any hoses from the outside of your home, drain the hoses and store them in the garage. Make sure to close the indoor valves supplying these outdoor access points.
  • Insulate the area around vents and light fixtures. This helps prevent heat from escaping into the attic.
  • Seal any wall cracks. Be sure to pay careful attention to the areas around utility service lines.
  • Open kitchen cabinets. This allows the warm air to circulate around the pipes.
  • Keep the garage doors closed to protect water lines.
  • Allow your faucets to drip cold water on the coldest days. The movement will make it harder for the water to freeze.
  • Keep your thermostat at the same temperature day and night. Never let it fall below 55 degrees Fahrenheit when you leave your home.
  • Ensure you have proper seals on all doors and windows.
  • Place a 60-watt bulb in areas where you’re concerned about pipes freezing. Make sure there are no combustible materials near the bulb.
  • Take swift action if the pipes located inside an exterior wall are freezing. Cut a hole in the wall toward the inside of the house to expose those pipes to warmer air.

Signs of frozen pipes One of the earliest signs of a frozen pipe is when no water comes out of your faucet when you turn it on. If you notice that, first head to the basement and check to see that the water is still turned on and that you don’t have a leak. Once you’ve confirmed these two things, continue your inspection to make sure one of your pipes has not burst.

If your search reveals that your pipes are frozen but none have ruptured, you have two choices:

  1. Call a plumber to help thaw your frozen pipes. This is a good idea if you don’t think you can safely thaw the pipes yourself, you don’t know where the frozen pipes are or you can’t access the frozen area.
  2. Attempt to thaw the frozen pipes yourself. Be aware this option can be dangerous if not done correctly.

If you attempt to thaw the frozen pipes yourself, keep the following tips in mind:

  • Keep your faucet open. Water and steam will be created during the thawing process, and your pipes need an opening to discharge this. Keeping the faucet open also allows for moving water to run through the pipe, which will expedite the thawing process.
  • Apply heat to the section of the pipe that is frozen. This can be done by wrapping an electronic heating pad around the pipe, scouring the area with a hair dryer or both. If you lack either of these items, using towels soaked in hot water will help as well. Never use a blowtorch, propane or kerosene heaters, a charcoal stove or any other open flame device to thaw your frozen pipes. You should also avoid using a space heater unless you are sure the area is clear of any flammable material.
  • Continue applying heat until water flow returns to normal. Once you have successfully thawed the pipe, turn on other faucets in your home to check for any more frozen water pipes.

Make sure your home is protected. Contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976 to make sure you have the coverage you, your family and home need.

Candle Safety

11/13/2018 (Permalink)

As peak hurricane season continues through the end of November and winter storms follow, it’s critical that you and your family know the best practices for staying safe during power outages.

While flashlights and battery-powered lamps are safe sources of light during lengthy power outages, candles are also reliable alternatives if used safely. It’s important to remember that a candle is an open flame, which always runs the potential risk of a fire-related accident. According to the National Fire Protection Association, more than 20% of candle fires involving fatalities occur during a loss of power.

Here are some safety precautions to follow when the lights go out:

DO pay attention to proximity. It’s important to make sure that you’re not burning a candle on or near anything that could catch fire. Keep candles at least 12 inches away from furniture, drapes, bedding, carpets, books, or any other flammable objects. Place burning candles at least 3 inches apart from one another so they don’t melt one another or burn improperly.

DON’T leave burning candles unattended. Try to restrict people and candles to one room in the house so the location of family members can always be accounted for and you can keep an eye on open flames. Extinguish all candles before going to bed or leaving a room.

DO place candles on a fire-resistant surface. Place a handle in its holder on a stable, nonflammable surface, such as a metal cookie sheet, frying pan or ceramic plate.

DON’T light a candle if you smell gas. If you smell gas inside or outside your home, immediately put out all open flames, shut off your gas supply, leave the area, get to a safe place, and call 911.

DO use pillar or container candles. Broader-based candles are a suitable option for power outages, as these are less likely to be accidentally knocked over. When possible, candles should be enclosed within glass hurricane holders or globes.

DON’T use candles as a search guide or night light. Avoid walking around with a candle. Dark rooms can increase the chance of tripping or brushing against a flammable item. Use a flashlight instead.

DO keep candles out of reach of children and pets. Place candles up high to avoid the risk of pets, children, or adults accidentally bumping candles over in the dark.

If you have any questions on candle safety or need any fire mitigation services, contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We are available 24/7 to assist.

How to Deep Fry a Turkey Safely

11/13/2018 (Permalink)

Every holiday people are lured in by the promise of moist, sweet turkey meat and the deep turkey fryer has become an increasingly popular way to make a Thanksgiving or Christmas dinner.  However, cooking up Tom the Turkey in a vat of boiling oil does come with many dangers.

According to the National Fire Protection Association, every year deep-fryer fires are responsible for five deaths, 60 injuries, the destruction of 900 homes and more than $15 million in property damage.

Therefore it is most important to follow a few safety precautions if you choose to fry a turkey for the holidays.

  • Don’t Deep Fry a Frozen Turkey

Frozen turkeys are full of moisture, and we all know how water and hot oil don’t mix well.  Make sure that your turkey is completely thawed before trying to fry it.

  • Turkey Fryers can Easily Tip Over

Be sure that you place your turkey fryer on solid footing so that it will not tip over, spilling hot cooking oil over a large area.

  • Don’t Let Oil Get Too Hot

When oil gets around 400-425 degrees it can catch on fire by itself.  Most fryers do not have thermostat controls, and it would be prudent to have a thermometer to make sure you keep the oil below 400 degrees.

  • Don’t Use Too Much Oil

An overfilled cooking pot can cause oil to spill when the turkey is put in, and when the oil runs down next to the flame on the burner, a catastrophic fire could result.

  • Never Deep-Fry Indoors or in a Garage

The best place to use a turkey fryer is on a level spot out in your yard away from the house or anything flammable.

May these tips help you and your family to enjoy a safe holiday with a delicious fried turkey. Remember to call SERVPRO® of Stone Mountain/Clarkston if you have any water, fire or mold problems during the holidays. Call us at 770-496-1976. We can help 24/7.

Preventing Frozen Pipes

11/13/2018 (Permalink)

Frigid winter temperatures can cause pipes to freeze. While we can’t control the weather, there are things we can do to prevent pipes from freezing. We’ve pulled together tips to help prevent frozen pipes and a list of suggestions for you to follow if they do.

Frozen water pipes and the damage they can cause are a reality for thousands of people each year. That’s especially the case when you are at below freezing temperatures for an extended period of time.

The Insurance Institute for Business & Home Safety says a burst pipe can cause more than $5,000 in water damage. That’s because the damage can be extensive.

To prevent pipes from freezing and causing major damage, follow these steps:

  • Drain water from pipes that are likely to freeze. This includes your swimming pool and sprinkler water supply lines.
  • Disconnect any hoses from the outside of your home, drain the hoses and store them in the garage. Make sure to close the indoor valves supplying these outdoor access points.
  • Insulate the area around vents and light fixtures. This helps prevent heat from escaping into the attic.
  • Seal any wall cracks. Be sure to pay careful attention to the areas around utility service lines.
  • Open kitchen cabinets. This allows the warm air to circulate around the pipes.
  • Keep the garage doors closed to protect water lines.
  • Allow your faucets to drip cold water on the coldest days. The movement will make it harder for the water to freeze.
  • Keep your thermostat at the same temperature day and night. Never let it fall below 55 degrees Fahrenheit when you leave your home.
  • Ensure you have proper seals on all doors and windows.
  • Place a 60-watt bulb in areas where you’re concerned about pipes freezing. Make sure there are no combustible materials near the bulb.
  • Take swift action if the pipes located inside an exterior wall are freezing. Cut a hole in the wall toward the inside of the house to expose those pipes to warmer air.

Signs of frozen pipes One of the earliest signs of a frozen pipe is when no water comes out of your faucet when you turn it on. If you notice that, first head to the basement and check to see that the water is still turned on and that you don’t have a leak. Once you’ve confirmed these two things, continue your inspection to make sure one of your pipes has not burst.

If your search reveals that your pipes are frozen but none have ruptured, you have two choices:

  1. Call a plumber to help thaw your frozen pipes. This is a good idea if you don’t think you can safely thaw the pipes yourself, you don’t know where the frozen pipes are or you can’t access the frozen area.
  2. Attempt to thaw the frozen pipes yourself. Be aware this option can be dangerous if not done correctly.

If you attempt to thaw the frozen pipes yourself, keep the following tips in mind:

  • Keep your faucet open. Water and steam will be created during the thawing process, and your pipes need an opening to discharge this. Keeping the faucet open also allows for moving water to run through the pipe, which will expedite the thawing process.
  • Apply heat to the section of the pipe that is frozen. This can be done by wrapping an electronic heating pad around the pipe, scouring the area with a hair dryer or both. If you lack either of these items, using towels soaked in hot water will help as well. Never use a blowtorch, propane or kerosene heaters, a charcoal stove or any other open flame device to thaw your frozen pipes. You should also avoid using a space heater unless you are sure the area is clear of any flammable material.
  • Continue applying heat until water flow returns to normal. Once you have successfully thawed the pipe, turn on other faucets in your home to check for any more frozen water pipes.

Make sure your home is protected. Contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976 to make sure you have the coverage you, your family and home need.

Candle Safety

11/13/2018 (Permalink)

As peak hurricane season continues through the end of November and winter storms follow, it’s critical that you and your family know the best practices for staying safe during power outages.

While flashlights and battery-powered lamps are safe sources of light during lengthy power outages, candles are also reliable alternatives if used safely. It’s important to remember that a candle is an open flame, which always runs the potential risk of a fire-related accident. According to the National Fire Protection Association, more than 20% of candle fires involving fatalities occur during a loss of power.

Here are some safety precautions to follow when the lights go out:

DO pay attention to proximity. It’s important to make sure that you’re not burning a candle on or near anything that could catch fire. Keep candles at least 12 inches away from furniture, drapes, bedding, carpets, books, or any other flammable objects. Place burning candles at least 3 inches apart from one another so they don’t melt one another or burn improperly.

DON’T leave burning candles unattended. Try to restrict people and candles to one room in the house so the location of family members can always be accounted for and you can keep an eye on open flames. Extinguish all candles before going to bed or leaving a room.

DO place candles on a fire-resistant surface. Place a handle in its holder on a stable, nonflammable surface, such as a metal cookie sheet, frying pan or ceramic plate.

DON’T light a candle if you smell gas. If you smell gas inside or outside your home, immediately put out all open flames, shut off your gas supply, leave the area, get to a safe place, and call 911.

DO use pillar or container candles. Broader-based candles are a suitable option for power outages, as these are less likely to be accidentally knocked over. When possible, candles should be enclosed within glass hurricane holders or globes.

DON’T use candles as a search guide or night light. Avoid walking around with a candle. Dark rooms can increase the chance of tripping or brushing against a flammable item. Use a flashlight instead.

DO keep candles out of reach of children and pets. Place candles up high to avoid the risk of pets, children, or adults accidentally bumping candles over in the dark.

If you have any questions on candle safety or need any fire mitigation services, contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We are available 24/7 to assist.

How to Deep Fry a Turkey Safely

11/13/2018 (Permalink)

Every holiday people are lured in by the promise of moist, sweet turkey meat and the deep turkey fryer has become an increasingly popular way to make a Thanksgiving or Christmas dinner.  However, cooking up Tom the Turkey in a vat of boiling oil does come with many dangers.

According to the National Fire Protection Association, every year deep-fryer fires are responsible for five deaths, 60 injuries, the destruction of 900 homes and more than $15 million in property damage.

Therefore it is most important to follow a few safety precautions if you choose to fry a turkey for the holidays.

  • Don’t Deep Fry a Frozen Turkey

Frozen turkeys are full of moisture, and we all know how water and hot oil don’t mix well.  Make sure that your turkey is completely thawed before trying to fry it.

  • Turkey Fryers can Easily Tip Over

Be sure that you place your turkey fryer on solid footing so that it will not tip over, spilling hot cooking oil over a large area.

  • Don’t Let Oil Get Too Hot

When oil gets around 400-425 degrees it can catch on fire by itself.  Most fryers do not have thermostat controls, and it would be prudent to have a thermometer to make sure you keep the oil below 400 degrees.

  • Don’t Use Too Much Oil

An overfilled cooking pot can cause oil to spill when the turkey is put in, and when the oil runs down next to the flame on the burner, a catastrophic fire could result.

  • Never Deep-Fry Indoors or in a Garage

The best place to use a turkey fryer is on a level spot out in your yard away from the house or anything flammable.

May these tips help you and your family to enjoy a safe holiday with a delicious fried turkey. Remember to call SERVPRO® of Stone Mountain/Clarkston if you have any water, fire or mold problems during the holidays. Call us at 770-496-1976. We can help 24/7.

Preventing Frozen Pipes

11/13/2018 (Permalink)

Frigid winter temperatures can cause pipes to freeze. While we can’t control the weather, there are things we can do to prevent pipes from freezing. We’ve pulled together tips to help prevent frozen pipes and a list of suggestions for you to follow if they do.

Frozen water pipes and the damage they can cause are a reality for thousands of people each year. That’s especially the case when you are at below freezing temperatures for an extended period of time.

The Insurance Institute for Business & Home Safety says a burst pipe can cause more than $5,000 in water damage. That’s because the damage can be extensive.

To prevent pipes from freezing and causing major damage, follow these steps:

  • Drain water from pipes that are likely to freeze. This includes your swimming pool and sprinkler water supply lines.
  • Disconnect any hoses from the outside of your home, drain the hoses and store them in the garage. Make sure to close the indoor valves supplying these outdoor access points.
  • Insulate the area around vents and light fixtures. This helps prevent heat from escaping into the attic.
  • Seal any wall cracks. Be sure to pay careful attention to the areas around utility service lines.
  • Open kitchen cabinets. This allows the warm air to circulate around the pipes.
  • Keep the garage doors closed to protect water lines.
  • Allow your faucets to drip cold water on the coldest days. The movement will make it harder for the water to freeze.
  • Keep your thermostat at the same temperature day and night. Never let it fall below 55 degrees Fahrenheit when you leave your home.
  • Ensure you have proper seals on all doors and windows.
  • Place a 60-watt bulb in areas where you’re concerned about pipes freezing. Make sure there are no combustible materials near the bulb.
  • Take swift action if the pipes located inside an exterior wall are freezing. Cut a hole in the wall toward the inside of the house to expose those pipes to warmer air.

Signs of frozen pipes One of the earliest signs of a frozen pipe is when no water comes out of your faucet when you turn it on. If you notice that, first head to the basement and check to see that the water is still turned on and that you don’t have a leak. Once you’ve confirmed these two things, continue your inspection to make sure one of your pipes has not burst.

If your search reveals that your pipes are frozen but none have ruptured, you have two choices:

  1. Call a plumber to help thaw your frozen pipes. This is a good idea if you don’t think you can safely thaw the pipes yourself, you don’t know where the frozen pipes are or you can’t access the frozen area.
  2. Attempt to thaw the frozen pipes yourself. Be aware this option can be dangerous if not done correctly.

If you attempt to thaw the frozen pipes yourself, keep the following tips in mind:

  • Keep your faucet open. Water and steam will be created during the thawing process, and your pipes need an opening to discharge this. Keeping the faucet open also allows for moving water to run through the pipe, which will expedite the thawing process.
  • Apply heat to the section of the pipe that is frozen. This can be done by wrapping an electronic heating pad around the pipe, scouring the area with a hair dryer or both. If you lack either of these items, using towels soaked in hot water will help as well. Never use a blowtorch, propane or kerosene heaters, a charcoal stove or any other open flame device to thaw your frozen pipes. You should also avoid using a space heater unless you are sure the area is clear of any flammable material.
  • Continue applying heat until water flow returns to normal. Once you have successfully thawed the pipe, turn on other faucets in your home to check for any more frozen water pipes.

Make sure your home is protected. Contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976 to make sure you have the coverage you, your family and home need.

Candle Safety

11/13/2018 (Permalink)

As peak hurricane season continues through the end of November and winter storms follow, it’s critical that you and your family know the best practices for staying safe during power outages.

While flashlights and battery-powered lamps are safe sources of light during lengthy power outages, candles are also reliable alternatives if used safely. It’s important to remember that a candle is an open flame, which always runs the potential risk of a fire-related accident. According to the National Fire Protection Association, more than 20% of candle fires involving fatalities occur during a loss of power.

Here are some safety precautions to follow when the lights go out:

DO pay attention to proximity. It’s important to make sure that you’re not burning a candle on or near anything that could catch fire. Keep candles at least 12 inches away from furniture, drapes, bedding, carpets, books, or any other flammable objects. Place burning candles at least 3 inches apart from one another so they don’t melt one another or burn improperly.

DON’T leave burning candles unattended. Try to restrict people and candles to one room in the house so the location of family members can always be accounted for and you can keep an eye on open flames. Extinguish all candles before going to bed or leaving a room.

DO place candles on a fire-resistant surface. Place a handle in its holder on a stable, nonflammable surface, such as a metal cookie sheet, frying pan or ceramic plate.

DON’T light a candle if you smell gas. If you smell gas inside or outside your home, immediately put out all open flames, shut off your gas supply, leave the area, get to a safe place, and call 911.

DO use pillar or container candles. Broader-based candles are a suitable option for power outages, as these are less likely to be accidentally knocked over. When possible, candles should be enclosed within glass hurricane holders or globes.

DON’T use candles as a search guide or night light. Avoid walking around with a candle. Dark rooms can increase the chance of tripping or brushing against a flammable item. Use a flashlight instead.

DO keep candles out of reach of children and pets. Place candles up high to avoid the risk of pets, children, or adults accidentally bumping candles over in the dark.

If you have any questions on candle safety or need any fire mitigation services, contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We are available 24/7 to assist.

What is a Water Mitigation Technician?

9/4/2018 (Permalink)

A water mitigation technician works, usually in connection with a water-damage restoration team, to mitigate water damage to your home. If your home is subject to serious water damage, due to burst pipes, flooding, fire-extinguishing water hoses or some other unforeseen catastrophe, it can be a real problem. Your house will be a mess, carpets and furniture can be soaked, and valuables can be damaged, sometimes beyond repair.

A technician from your water-damage restoration company works to dry and remove as much of this water as possible from your home and salvage your possessions to the best of his ability. They are able to do this due to a combination of sophisticated drying equipment provided by the water-damage restoration contractor, combined with expertly trained technicians.

These technicians understand the different types of water damage, such as damage from sanitary water, gray water or black water. They can determine how severe your water damage is, such as damage that only affects part of a room, damage that affects an entire room, damage where ceilings, walls, carpet and insulation are fully saturated, and specialty drying situations.

Do I need a Water Mitigation Technician?

You can certainly try to clean up the water without the help of a water-damage restoration company, but your best chance of getting your life back to normal as quickly as possible is through hiring water mitigation professionals. In addition to saving you a lot of labor and heartache, an experienced, quality water mitigation company like SERVPRO of Stone Mountain/Clarkston knows the fastest way to effectively dry your home. They can also determine the best way to save salvageable property and how to deal with problems like mold and bacteria. They also know how to work with your insurance and can make that part a smooth process as well.

Where Do I Find a Water Mitigation Technician?

If you need water damage restoration, you can contact SERVPRO of Stone Mountain/Clarkston right now. We offer 24/7 emergency water mitigation restoration services. You can contact us at 770-496-1976 for all your emergency needs.

What is a Water Mitigation Technician?

9/4/2018 (Permalink)

A water mitigation technician works, usually in connection with a water-damage restoration team, to mitigate water damage to your home. If your home is subject to serious water damage, due to burst pipes, flooding, fire-extinguishing water hoses or some other unforeseen catastrophe, it can be a real problem. Your house will be a mess, carpets and furniture can be soaked, and valuables can be damaged, sometimes beyond repair.

A technician from your water-damage restoration company works to dry and remove as much of this water as possible from your home and salvage your possessions to the best of his ability. They are able to do this due to a combination of sophisticated drying equipment provided by the water-damage restoration contractor, combined with expertly trained technicians.

These technicians understand the different types of water damage, such as damage from sanitary water, gray water or black water. They can determine how severe your water damage is, such as damage that only affects part of a room, damage that affects an entire room, damage where ceilings, walls, carpet and insulation are fully saturated, and specialty drying situations.

Do I need a Water Mitigation Technician?

You can certainly try to clean up the water without the help of a water-damage restoration company, but your best chance of getting your life back to normal as quickly as possible is through hiring water mitigation professionals. In addition to saving you a lot of labor and heartache, an experienced, quality water mitigation company like SERVPRO of Stone Mountain/Clarkston knows the fastest way to effectively dry your home. They can also determine the best way to save salvageable property and how to deal with problems like mold and bacteria. They also know how to work with your insurance and can make that part a smooth process as well.

Where Do I Find a Water Mitigation Technician?

If you need water damage restoration, you can contact SERVPRO of Stone Mountain/Clarkston right now. We offer 24/7 emergency water mitigation restoration services. You can contact us at 770-496-1976 for all your emergency needs.

What is a Water Mitigation Technician?

9/4/2018 (Permalink)

A water mitigation technician works, usually in connection with a water-damage restoration team, to mitigate water damage to your home. If your home is subject to serious water damage, due to burst pipes, flooding, fire-extinguishing water hoses or some other unforeseen catastrophe, it can be a real problem. Your house will be a mess, carpets and furniture can be soaked, and valuables can be damaged, sometimes beyond repair.

A technician from your water-damage restoration company works to dry and remove as much of this water as possible from your home and salvage your possessions to the best of his ability. They are able to do this due to a combination of sophisticated drying equipment provided by the water-damage restoration contractor, combined with expertly trained technicians.

These technicians understand the different types of water damage, such as damage from sanitary water, gray water or black water. They can determine how severe your water damage is, such as damage that only affects part of a room, damage that affects an entire room, damage where ceilings, walls, carpet and insulation are fully saturated, and specialty drying situations.

Do I need a Water Mitigation Technician?

You can certainly try to clean up the water without the help of a water-damage restoration company, but your best chance of getting your life back to normal as quickly as possible is through hiring water mitigation professionals. In addition to saving you a lot of labor and heartache, an experienced, quality water mitigation company like SERVPRO of Stone Mountain/Clarkston knows the fastest way to effectively dry your home. They can also determine the best way to save salvageable property and how to deal with problems like mold and bacteria. They also know how to work with your insurance and can make that part a smooth process as well.

Where Do I Find a Water Mitigation Technician?

If you need water damage restoration, you can contact SERVPRO of Stone Mountain/Clarkston right now. We offer 24/7 emergency water mitigation restoration services. You can contact us at 770-496-1976 for all your emergency needs.

What To Do When Your Water Heater Leaks

6/25/2018 (Permalink)

Waking up is hard to do. You need to get out of your cozy bed, go wash up, get dressed and get some coffee in you before you start your day. Now think of getting out of bed, as hard as that is, walking slowly to the shower, opening the hot water, and waiting for it to run so you can hop in, and nothing happens.

Water stays cold as ice, you realize you can't hit the shower this morning, and you try to figure out what just happened. Could you have forgotten to turn on the water heater? Could it be broken? Time to check it out.

As you walk downstairs you hear a low trickling noise as if a faucet is open somewhere. You keep going, and as you approach the basement, you hear it louder - there is water running somewhere over there. Question is - where? As you reach the last step, you put your foot down and immediately realize you haven't even opened your eyes properly. You're standing in a big pond, which was once your basement. No hot shower today. What now then?

First thing - close the water source. Whether it's the water heater, a pipe or a water leaking in from a window, make sure no more water can get in. Close the water mains, shut down any valve leading to the affected area, and close the window if that was the source of the water.

Second thing you do is take care of all that water. Water spreads fast and has the power to cause lots and lots of trouble over time. If you don't have a water drain in the basement, it's time to call SERVPRO of Stone Mountain/Clarkston at 770-496-1976.

Water leaks and floods should be taken care of as fast as possible. The reason is that most homes aren't waterproof on the inside. Standing water will ruin your carpets, floors, furniture, and even get into drywall if given the opportunity. Moreover, the standing water becomes a health hazard after a while, even if they came from a clean source (also called Category 1 water damage). Another reason for you to hurry is mold and how fast mold can start to grow after your basement suffered from a water damage.

SERVPRO of Stone Mountain/Clarkston offers a 24/7 response to all your water damage requirements and needs, providing you a quick and thorough solution to your problem. We'll get your life back to normal in no time.

What To Do When Your Water Heater Leaks

6/25/2018 (Permalink)

Waking up is hard to do. You need to get out of your cozy bed, go wash up, get dressed and get some coffee in you before you start your day. Now think of getting out of bed, as hard as that is, walking slowly to the shower, opening the hot water, and waiting for it to run so you can hop in, and nothing happens.

Water stays cold as ice, you realize you can't hit the shower this morning, and you try to figure out what just happened. Could you have forgotten to turn on the water heater? Could it be broken? Time to check it out.

As you walk downstairs you hear a low trickling noise as if a faucet is open somewhere. You keep going, and as you approach the basement, you hear it louder - there is water running somewhere over there. Question is - where? As you reach the last step, you put your foot down and immediately realize you haven't even opened your eyes properly. You're standing in a big pond, which was once your basement. No hot shower today. What now then?

First thing - close the water source. Whether it's the water heater, a pipe or a water leaking in from a window, make sure no more water can get in. Close the water mains, shut down any valve leading to the affected area, and close the window if that was the source of the water.

Second thing you do is take care of all that water. Water spreads fast and has the power to cause lots and lots of trouble over time. If you don't have a water drain in the basement, it's time to call SERVPRO of Stone Mountain/Clarkston at 770-496-1976.

Water leaks and floods should be taken care of as fast as possible. The reason is that most homes aren't waterproof on the inside. Standing water will ruin your carpets, floors, furniture, and even get into drywall if given the opportunity. Moreover, the standing water becomes a health hazard after a while, even if they came from a clean source (also called Category 1 water damage). Another reason for you to hurry is mold and how fast mold can start to grow after your basement suffered from a water damage.

SERVPRO of Stone Mountain/Clarkston offers a 24/7 response to all your water damage requirements and needs, providing you a quick and thorough solution to your problem. We'll get your life back to normal in no time.

What To Do When Your Water Heater Leaks

6/25/2018 (Permalink)

Waking up is hard to do. You need to get out of your cozy bed, go wash up, get dressed and get some coffee in you before you start your day. Now think of getting out of bed, as hard as that is, walking slowly to the shower, opening the hot water, and waiting for it to run so you can hop in, and nothing happens.

Water stays cold as ice, you realize you can't hit the shower this morning, and you try to figure out what just happened. Could you have forgotten to turn on the water heater? Could it be broken? Time to check it out.

As you walk downstairs you hear a low trickling noise as if a faucet is open somewhere. You keep going, and as you approach the basement, you hear it louder - there is water running somewhere over there. Question is - where? As you reach the last step, you put your foot down and immediately realize you haven't even opened your eyes properly. You're standing in a big pond, which was once your basement. No hot shower today. What now then?

First thing - close the water source. Whether it's the water heater, a pipe or a water leaking in from a window, make sure no more water can get in. Close the water mains, shut down any valve leading to the affected area, and close the window if that was the source of the water.

Second thing you do is take care of all that water. Water spreads fast and has the power to cause lots and lots of trouble over time. If you don't have a water drain in the basement, it's time to call SERVPRO of Stone Mountain/Clarkston at 770-496-1976.

Water leaks and floods should be taken care of as fast as possible. The reason is that most homes aren't waterproof on the inside. Standing water will ruin your carpets, floors, furniture, and even get into drywall if given the opportunity. Moreover, the standing water becomes a health hazard after a while, even if they came from a clean source (also called Category 1 water damage). Another reason for you to hurry is mold and how fast mold can start to grow after your basement suffered from a water damage.

SERVPRO of Stone Mountain/Clarkston offers a 24/7 response to all your water damage requirements and needs, providing you a quick and thorough solution to your problem. We'll get your life back to normal in no time.

What To Do When Your Sump Pump Fails?

6/20/2018 (Permalink)

In most cases sump pumps fail during rain events. When that happens, the water usually seeps in through the foundation or basement walls and begins pooling in the lowest area of the basement, gradually rising as more water comes in. So what do you do at that point? Here’s a couple of suggestions to assist you in navigating a difficult situation.

First, you’re going to need to get the sump pump fixed. A plumber is going to be necessary to get the sump pump back up and running. Immediately call a licensed plumber in your area and get on their schedule as quickly as possible. During rain events, it’s not unusual for many homes in the area to suffer the same fate as you, so plumbers will get booked up quickly. Act fast and call for their help!

Second, do the same with a certified water mitigation company.  Many times, it doesn’t make sense for a water mitigation company to come out immediately, because you’re paying them to pump out water as more water is coming in. It’s just an endless cycle that can cost you a lot of money without doing much in the way of saving your home. You may decide that’s worth the money to you, but in many cases, it makes more sense to try and manage things temporarily while you wait for a plumber to fix your sump pump. That said, even if the plumber fixes your sump pump you’re still going to need a restoration company to come in and remove any excess moisture and dry out the affected areas.

Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 for any of your mitigation needs.  

Prevent Moldy Carpets

6/20/2018 (Permalink)

Mold can grow in virtually every area of a home and on any surface, if given the right environment. That includes your beautiful carpets that you spend so much energy trying to keep clean and looking beautiful. While there can be many causes of mold in a home, when it comes to moldy carpets there are a few things you can do to reduce the chances you ever have to deal with it.

Mold damage can be costly.  Not to mention the health effects it can bring upon inhabitants of the dwelling with a mold problem. As with many aspects of home maintenance, an ounce of prevention is worth a pound of cure. Not only can moldy carpets be unsightly and need to be replaced, they can be the tip of the iceberg in terms of more substantial damage to your property. So, consider taking these steps to keep black mold from growing on your carpets!

Control the humidity and temperature in your home

Mold grows best with a certain amount of moisture in the air as well as certain temperature ranges. One way to help prevent mold growth on any surface in your home, including your carpets, is to ensure your humidity levels never reach 60%. And while it’s unlikely you like living in this warm of a house, make sure you don’t set the thermometer to 80 degrees.

Consider a different floor covering in areas prone to moisture

Some areas of a home are just more prone to humidity and moisture. Like your bathroom, for instance. Every design aspect of your home should be done with appearance and functionality in mind, and that includes making sure you’re making smart decisions about the type of floor coverings to have in certain areas based on the area’s usage along with environmental aspects. When it comes to bathroom floors, and to a lesser extent basement floors, sometimes the smartest plan is to avoid carpets altogether.

Use carpet padding that is anti-microbial

There are a few different types of padding most commonly used in residential homes. While some are more budget friendly than others, if you’re considering carpet in areas that may be more prone to moisture issues, consider installing rubber-slab carpet padding. It’s much more resistant to mold growth than traditional carpet pads.

If you do get standing water on your carpets, get it out fast!

This goes for any surface type in your home, and it’s especially true with carpets. With the right humidity levels and temperatures, mold growth can accelerate quickly when food and water are present. Getting the water and excess moisture out quickly can be the difference between a close call and a serious health problem for your family.

 Clean your carpets regularly

Vacuuming your carpets regularly, along with having them professionally steam cleaned, can go a long way in preventing mold growth. One of the components of rapid mold growth is food, and mold loves dirt, grime, food, and any other organic substance that can be found in your carpet fibers. Regularly cleaning your carpets is a great way to help reduce the likelihood of dealing with mold in the future! 

Typically, if you have black mold on your carpets a visual inspection is all that is necessary. But in other instances, you may notice a musty smell or perhaps you’ve also been experiencing some troubling health issues that you think may be attributed to high levels of mold. In most states, mold remediation companies must be different than mold testing companies. The way it works is that the mold testing company will come take environmental samples from your home and have them sent off to a lab to be evaluated. If it’s determined through the testing that your home has a toxic black mold problem, it’s at that point that you’ll want to hire a mold removal company like us. Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976.

Prevent Mold Growth in the Summer

6/20/2018 (Permalink)

In the summer, a closed house with the air-conditioning turned off will have higher humidity levels than an air-conditioned home. A vacant house also receives little or no sunlight through closed shades and no air movement with the fan off and the doors locked.

If you simply leave the air conditioning running, it will cool the home and remove moisture from the air and circulate and filter the air.

Molds thrive when the humidity levels exceed 70 percent. Because humidity levels vary from day to day, the thermostat should have been left at or below 74 degrees, and the fan should have been set to "On."

Normally, mold cleaning and remediation processes disturb the spores, which become airborne and can settle on unclean or untreated surfaces, where they continue to thrive in the humid, warm, dark conditions.

The Environmental Protection Agency suggests that self-cleaning should be considered if the area to be treated is less than 10 square feet. A guide to treatment and cleaning is available at http://www.epa.gov/mold/index.html. You can also learn more about mold remediation contractors and remedies for contaminated buildings.

Molds present at typical indoor levels have never been scientifically shown to cause any other illness.

Even when mold spores were at elevated levels, there were no similar elevated reports of illnesses. Examples from the article show certain occupations that are exposed to extremely high concentrations of mold spores.

  • Sawmills: 1.5 million CFU/m3 (colony-forming units per cubic meter of air).
  • Honeybee overwintering facilities: 2,200 to 13,931 CFU/m3
  • Spawning sheds of mushroom farms: 100,000 CFU/m3
  • Municipal waste-composting facility: 8.2 million CFU/m3
  • Farms: 120,000,000 CFU/m3; it's 10 times greater (1.2 billion CFU/m3) on farms where adverse health effects are reported.

In these highly exposed populations, however, there are no reports of brain damage or of many of the other fungal diseases now common in current indoor mold attributions. What I gathered from the article is that some people -- those with asthma, hay fever or suppressed immune systems -- can be affected by low levels of mold spores, while the majority are not aware of the spores in the very air they breathe, even when there are elevated levels.

When mold spores are discovered at elevated indoor levels, you need to contact your doctor first to determine if the mold species will affect you or your family. Then you need to consider some type of removal or treatment of the affected areas.

What To Do When Your Sump Pump Fails?

6/20/2018 (Permalink)

In most cases sump pumps fail during rain events. When that happens, the water usually seeps in through the foundation or basement walls and begins pooling in the lowest area of the basement, gradually rising as more water comes in. So what do you do at that point? Here’s a couple of suggestions to assist you in navigating a difficult situation.

First, you’re going to need to get the sump pump fixed. A plumber is going to be necessary to get the sump pump back up and running. Immediately call a licensed plumber in your area and get on their schedule as quickly as possible. During rain events, it’s not unusual for many homes in the area to suffer the same fate as you, so plumbers will get booked up quickly. Act fast and call for their help!

Second, do the same with a certified water mitigation company.  Many times, it doesn’t make sense for a water mitigation company to come out immediately, because you’re paying them to pump out water as more water is coming in. It’s just an endless cycle that can cost you a lot of money without doing much in the way of saving your home. You may decide that’s worth the money to you, but in many cases, it makes more sense to try and manage things temporarily while you wait for a plumber to fix your sump pump. That said, even if the plumber fixes your sump pump you’re still going to need a restoration company to come in and remove any excess moisture and dry out the affected areas.

Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 for any of your mitigation needs.  

Prevent Moldy Carpets

6/20/2018 (Permalink)

Mold can grow in virtually every area of a home and on any surface, if given the right environment. That includes your beautiful carpets that you spend so much energy trying to keep clean and looking beautiful. While there can be many causes of mold in a home, when it comes to moldy carpets there are a few things you can do to reduce the chances you ever have to deal with it.

Mold damage can be costly.  Not to mention the health effects it can bring upon inhabitants of the dwelling with a mold problem. As with many aspects of home maintenance, an ounce of prevention is worth a pound of cure. Not only can moldy carpets be unsightly and need to be replaced, they can be the tip of the iceberg in terms of more substantial damage to your property. So, consider taking these steps to keep black mold from growing on your carpets!

Control the humidity and temperature in your home

Mold grows best with a certain amount of moisture in the air as well as certain temperature ranges. One way to help prevent mold growth on any surface in your home, including your carpets, is to ensure your humidity levels never reach 60%. And while it’s unlikely you like living in this warm of a house, make sure you don’t set the thermometer to 80 degrees.

Consider a different floor covering in areas prone to moisture

Some areas of a home are just more prone to humidity and moisture. Like your bathroom, for instance. Every design aspect of your home should be done with appearance and functionality in mind, and that includes making sure you’re making smart decisions about the type of floor coverings to have in certain areas based on the area’s usage along with environmental aspects. When it comes to bathroom floors, and to a lesser extent basement floors, sometimes the smartest plan is to avoid carpets altogether.

Use carpet padding that is anti-microbial

There are a few different types of padding most commonly used in residential homes. While some are more budget friendly than others, if you’re considering carpet in areas that may be more prone to moisture issues, consider installing rubber-slab carpet padding. It’s much more resistant to mold growth than traditional carpet pads.

If you do get standing water on your carpets, get it out fast!

This goes for any surface type in your home, and it’s especially true with carpets. With the right humidity levels and temperatures, mold growth can accelerate quickly when food and water are present. Getting the water and excess moisture out quickly can be the difference between a close call and a serious health problem for your family.

 Clean your carpets regularly

Vacuuming your carpets regularly, along with having them professionally steam cleaned, can go a long way in preventing mold growth. One of the components of rapid mold growth is food, and mold loves dirt, grime, food, and any other organic substance that can be found in your carpet fibers. Regularly cleaning your carpets is a great way to help reduce the likelihood of dealing with mold in the future! 

Typically, if you have black mold on your carpets a visual inspection is all that is necessary. But in other instances, you may notice a musty smell or perhaps you’ve also been experiencing some troubling health issues that you think may be attributed to high levels of mold. In most states, mold remediation companies must be different than mold testing companies. The way it works is that the mold testing company will come take environmental samples from your home and have them sent off to a lab to be evaluated. If it’s determined through the testing that your home has a toxic black mold problem, it’s at that point that you’ll want to hire a mold removal company like us. Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976.

Prevent Mold Growth in the Summer

6/20/2018 (Permalink)

In the summer, a closed house with the air-conditioning turned off will have higher humidity levels than an air-conditioned home. A vacant house also receives little or no sunlight through closed shades and no air movement with the fan off and the doors locked.

If you simply leave the air conditioning running, it will cool the home and remove moisture from the air and circulate and filter the air.

Molds thrive when the humidity levels exceed 70 percent. Because humidity levels vary from day to day, the thermostat should have been left at or below 74 degrees, and the fan should have been set to "On."

Normally, mold cleaning and remediation processes disturb the spores, which become airborne and can settle on unclean or untreated surfaces, where they continue to thrive in the humid, warm, dark conditions.

The Environmental Protection Agency suggests that self-cleaning should be considered if the area to be treated is less than 10 square feet. A guide to treatment and cleaning is available at http://www.epa.gov/mold/index.html. You can also learn more about mold remediation contractors and remedies for contaminated buildings.

Molds present at typical indoor levels have never been scientifically shown to cause any other illness.

Even when mold spores were at elevated levels, there were no similar elevated reports of illnesses. Examples from the article show certain occupations that are exposed to extremely high concentrations of mold spores.

  • Sawmills: 1.5 million CFU/m3 (colony-forming units per cubic meter of air).
  • Honeybee overwintering facilities: 2,200 to 13,931 CFU/m3
  • Spawning sheds of mushroom farms: 100,000 CFU/m3
  • Municipal waste-composting facility: 8.2 million CFU/m3
  • Farms: 120,000,000 CFU/m3; it's 10 times greater (1.2 billion CFU/m3) on farms where adverse health effects are reported.

In these highly exposed populations, however, there are no reports of brain damage or of many of the other fungal diseases now common in current indoor mold attributions. What I gathered from the article is that some people -- those with asthma, hay fever or suppressed immune systems -- can be affected by low levels of mold spores, while the majority are not aware of the spores in the very air they breathe, even when there are elevated levels.

When mold spores are discovered at elevated indoor levels, you need to contact your doctor first to determine if the mold species will affect you or your family. Then you need to consider some type of removal or treatment of the affected areas.

What To Do When Your Sump Pump Fails?

6/20/2018 (Permalink)

In most cases sump pumps fail during rain events. When that happens, the water usually seeps in through the foundation or basement walls and begins pooling in the lowest area of the basement, gradually rising as more water comes in. So what do you do at that point? Here’s a couple of suggestions to assist you in navigating a difficult situation.

First, you’re going to need to get the sump pump fixed. A plumber is going to be necessary to get the sump pump back up and running. Immediately call a licensed plumber in your area and get on their schedule as quickly as possible. During rain events, it’s not unusual for many homes in the area to suffer the same fate as you, so plumbers will get booked up quickly. Act fast and call for their help!

Second, do the same with a certified water mitigation company.  Many times, it doesn’t make sense for a water mitigation company to come out immediately, because you’re paying them to pump out water as more water is coming in. It’s just an endless cycle that can cost you a lot of money without doing much in the way of saving your home. You may decide that’s worth the money to you, but in many cases, it makes more sense to try and manage things temporarily while you wait for a plumber to fix your sump pump. That said, even if the plumber fixes your sump pump you’re still going to need a restoration company to come in and remove any excess moisture and dry out the affected areas.

Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 for any of your mitigation needs.  

Prevent Moldy Carpets

6/20/2018 (Permalink)

Mold can grow in virtually every area of a home and on any surface, if given the right environment. That includes your beautiful carpets that you spend so much energy trying to keep clean and looking beautiful. While there can be many causes of mold in a home, when it comes to moldy carpets there are a few things you can do to reduce the chances you ever have to deal with it.

Mold damage can be costly.  Not to mention the health effects it can bring upon inhabitants of the dwelling with a mold problem. As with many aspects of home maintenance, an ounce of prevention is worth a pound of cure. Not only can moldy carpets be unsightly and need to be replaced, they can be the tip of the iceberg in terms of more substantial damage to your property. So, consider taking these steps to keep black mold from growing on your carpets!

Control the humidity and temperature in your home

Mold grows best with a certain amount of moisture in the air as well as certain temperature ranges. One way to help prevent mold growth on any surface in your home, including your carpets, is to ensure your humidity levels never reach 60%. And while it’s unlikely you like living in this warm of a house, make sure you don’t set the thermometer to 80 degrees.

Consider a different floor covering in areas prone to moisture

Some areas of a home are just more prone to humidity and moisture. Like your bathroom, for instance. Every design aspect of your home should be done with appearance and functionality in mind, and that includes making sure you’re making smart decisions about the type of floor coverings to have in certain areas based on the area’s usage along with environmental aspects. When it comes to bathroom floors, and to a lesser extent basement floors, sometimes the smartest plan is to avoid carpets altogether.

Use carpet padding that is anti-microbial

There are a few different types of padding most commonly used in residential homes. While some are more budget friendly than others, if you’re considering carpet in areas that may be more prone to moisture issues, consider installing rubber-slab carpet padding. It’s much more resistant to mold growth than traditional carpet pads.

If you do get standing water on your carpets, get it out fast!

This goes for any surface type in your home, and it’s especially true with carpets. With the right humidity levels and temperatures, mold growth can accelerate quickly when food and water are present. Getting the water and excess moisture out quickly can be the difference between a close call and a serious health problem for your family.

 Clean your carpets regularly

Vacuuming your carpets regularly, along with having them professionally steam cleaned, can go a long way in preventing mold growth. One of the components of rapid mold growth is food, and mold loves dirt, grime, food, and any other organic substance that can be found in your carpet fibers. Regularly cleaning your carpets is a great way to help reduce the likelihood of dealing with mold in the future! 

Typically, if you have black mold on your carpets a visual inspection is all that is necessary. But in other instances, you may notice a musty smell or perhaps you’ve also been experiencing some troubling health issues that you think may be attributed to high levels of mold. In most states, mold remediation companies must be different than mold testing companies. The way it works is that the mold testing company will come take environmental samples from your home and have them sent off to a lab to be evaluated. If it’s determined through the testing that your home has a toxic black mold problem, it’s at that point that you’ll want to hire a mold removal company like us. Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976.

Prevent Mold Growth in the Summer

6/20/2018 (Permalink)

In the summer, a closed house with the air-conditioning turned off will have higher humidity levels than an air-conditioned home. A vacant house also receives little or no sunlight through closed shades and no air movement with the fan off and the doors locked.

If you simply leave the air conditioning running, it will cool the home and remove moisture from the air and circulate and filter the air.

Molds thrive when the humidity levels exceed 70 percent. Because humidity levels vary from day to day, the thermostat should have been left at or below 74 degrees, and the fan should have been set to "On."

Normally, mold cleaning and remediation processes disturb the spores, which become airborne and can settle on unclean or untreated surfaces, where they continue to thrive in the humid, warm, dark conditions.

The Environmental Protection Agency suggests that self-cleaning should be considered if the area to be treated is less than 10 square feet. A guide to treatment and cleaning is available at http://www.epa.gov/mold/index.html. You can also learn more about mold remediation contractors and remedies for contaminated buildings.

Molds present at typical indoor levels have never been scientifically shown to cause any other illness.

Even when mold spores were at elevated levels, there were no similar elevated reports of illnesses. Examples from the article show certain occupations that are exposed to extremely high concentrations of mold spores.

  • Sawmills: 1.5 million CFU/m3 (colony-forming units per cubic meter of air).
  • Honeybee overwintering facilities: 2,200 to 13,931 CFU/m3
  • Spawning sheds of mushroom farms: 100,000 CFU/m3
  • Municipal waste-composting facility: 8.2 million CFU/m3
  • Farms: 120,000,000 CFU/m3; it's 10 times greater (1.2 billion CFU/m3) on farms where adverse health effects are reported.

In these highly exposed populations, however, there are no reports of brain damage or of many of the other fungal diseases now common in current indoor mold attributions. What I gathered from the article is that some people -- those with asthma, hay fever or suppressed immune systems -- can be affected by low levels of mold spores, while the majority are not aware of the spores in the very air they breathe, even when there are elevated levels.

When mold spores are discovered at elevated indoor levels, you need to contact your doctor first to determine if the mold species will affect you or your family. Then you need to consider some type of removal or treatment of the affected areas.

Will Homeowners Insurance Pay for a Fallen Tree?

6/19/2018 (Permalink)

If a tree falls in your yard, and no one hears it, is it covered by your insurance? What about the cost to remove a fallen tree? The answer, as it is with all insurance questions, is “it depends”. Policy forms vary.

Did a Tree Hit Your Home or Other Structure?   

If so, you probably have coverage for:

The cost to remove the tree

The damage to your home, fence or other structure

But, not coverage of the cost to replace the tree itself.

Is a Fallen Tree Blocking Your Driveway?

Depending on the edition of your home insurance policy, you may have coverage for at least some of the cost to remove a tree that’s blocking your driveway. Even if it didn’t damage any of your property.

Did a Tree Fall on Your Car?

If so, your auto policy, not your homeowner’s policy, might pay to fix your car. Hopefully, you have Georgia auto insurance, and chose to buy “other than collision” (widely known as “comprehensive”) coverage. The cost to remove the tree is not covered by either home or auto insurance, unless the tree blocks your driveway (see above).

If There’s No Damage, There May Be No Coverage

If a tree falls without damaging any insured structures or blocking the driveway, you will likely need to pay the costs to remove it. Some insurance policies provide a limited amount of coverage for these cases. Check with your agent or insurance company to see if yours does.

Did Your Tree Hit Your Neighbor’s Property?

If so, the damage would be covered under THEIR homeowner’s policy, not yours. If the tree fell due to obvious neglect, your liability insurance might apply.

Tips to File an Insurance Claim for a Fallen Tree

Take photos, preferably from different angles to show the damage.

If utility wires are involved, stay away! Call your electric utility to have the wires cleared.

Call your insurance agent or company to report the claim.

If there has been damage sustained by your home, call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 and we will be there to help.

Will Homeowners Insurance Pay for a Fallen Tree?

6/19/2018 (Permalink)

If a tree falls in your yard, and no one hears it, is it covered by your insurance? What about the cost to remove a fallen tree? The answer, as it is with all insurance questions, is “it depends”. Policy forms vary.

Did a Tree Hit Your Home or Other Structure?   

If so, you probably have coverage for:

The cost to remove the tree

The damage to your home, fence or other structure

But, not coverage of the cost to replace the tree itself.

Is a Fallen Tree Blocking Your Driveway?

Depending on the edition of your home insurance policy, you may have coverage for at least some of the cost to remove a tree that’s blocking your driveway. Even if it didn’t damage any of your property.

Did a Tree Fall on Your Car?

If so, your auto policy, not your homeowner’s policy, might pay to fix your car. Hopefully, you have Georgia auto insurance, and chose to buy “other than collision” (widely known as “comprehensive”) coverage. The cost to remove the tree is not covered by either home or auto insurance, unless the tree blocks your driveway (see above).

If There’s No Damage, There May Be No Coverage

If a tree falls without damaging any insured structures or blocking the driveway, you will likely need to pay the costs to remove it. Some insurance policies provide a limited amount of coverage for these cases. Check with your agent or insurance company to see if yours does.

Did Your Tree Hit Your Neighbor’s Property?

If so, the damage would be covered under THEIR homeowner’s policy, not yours. If the tree fell due to obvious neglect, your liability insurance might apply.

Tips to File an Insurance Claim for a Fallen Tree

Take photos, preferably from different angles to show the damage.

If utility wires are involved, stay away! Call your electric utility to have the wires cleared.

Call your insurance agent or company to report the claim.

If there has been damage sustained by your home, call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 and we will be there to help.

Will Homeowners Insurance Pay for a Fallen Tree?

6/19/2018 (Permalink)

If a tree falls in your yard, and no one hears it, is it covered by your insurance? What about the cost to remove a fallen tree? The answer, as it is with all insurance questions, is “it depends”. Policy forms vary.

Did a Tree Hit Your Home or Other Structure?   

If so, you probably have coverage for:

The cost to remove the tree

The damage to your home, fence or other structure

But, not coverage of the cost to replace the tree itself.

Is a Fallen Tree Blocking Your Driveway?

Depending on the edition of your home insurance policy, you may have coverage for at least some of the cost to remove a tree that’s blocking your driveway. Even if it didn’t damage any of your property.

Did a Tree Fall on Your Car?

If so, your auto policy, not your homeowner’s policy, might pay to fix your car. Hopefully, you have Georgia auto insurance, and chose to buy “other than collision” (widely known as “comprehensive”) coverage. The cost to remove the tree is not covered by either home or auto insurance, unless the tree blocks your driveway (see above).

If There’s No Damage, There May Be No Coverage

If a tree falls without damaging any insured structures or blocking the driveway, you will likely need to pay the costs to remove it. Some insurance policies provide a limited amount of coverage for these cases. Check with your agent or insurance company to see if yours does.

Did Your Tree Hit Your Neighbor’s Property?

If so, the damage would be covered under THEIR homeowner’s policy, not yours. If the tree fell due to obvious neglect, your liability insurance might apply.

Tips to File an Insurance Claim for a Fallen Tree

Take photos, preferably from different angles to show the damage.

If utility wires are involved, stay away! Call your electric utility to have the wires cleared.

Call your insurance agent or company to report the claim.

If there has been damage sustained by your home, call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 and we will be there to help.

What is Considered a Storm Event

5/30/2018 (Permalink)

A storm event can affect a home in multiple ways. You can have a water loss caused by flooding, a tree through the roof or even shingles being blown off. Each of these situations can allow water to infiltrate your home. If this water isn’t dealt with in a timely manner, it can lead to mold. Mold can start within the first 48-72 hours of a water loss. Sometimes that time frame is shorter if the climate cannot be controlled by your heating or air and it is very humid and warm out. Sometimes that time frame can go a little further if the home is conditioned or it is cold and dry temperatures outside.

Most people hear storm event and think of hurricanes or tornadoes, but a storm event can be just a continuous heavy rain or strong winds or even hail. If you have water coming into your home and you are unsure if it was caused by a storm event or just need some advice, contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We are available 24/7 for any of your needs.

What is Considered a Storm Event

5/30/2018 (Permalink)

A storm event can affect a home in multiple ways. You can have a water loss caused by flooding, a tree through the roof or even shingles being blown off. Each of these situations can allow water to infiltrate your home. If this water isn’t dealt with in a timely manner, it can lead to mold. Mold can start within the first 48-72 hours of a water loss. Sometimes that time frame is shorter if the climate cannot be controlled by your heating or air and it is very humid and warm out. Sometimes that time frame can go a little further if the home is conditioned or it is cold and dry temperatures outside.

Most people hear storm event and think of hurricanes or tornadoes, but a storm event can be just a continuous heavy rain or strong winds or even hail. If you have water coming into your home and you are unsure if it was caused by a storm event or just need some advice, contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We are available 24/7 for any of your needs.

What is Considered a Storm Event

5/30/2018 (Permalink)

A storm event can affect a home in multiple ways. You can have a water loss caused by flooding, a tree through the roof or even shingles being blown off. Each of these situations can allow water to infiltrate your home. If this water isn’t dealt with in a timely manner, it can lead to mold. Mold can start within the first 48-72 hours of a water loss. Sometimes that time frame is shorter if the climate cannot be controlled by your heating or air and it is very humid and warm out. Sometimes that time frame can go a little further if the home is conditioned or it is cold and dry temperatures outside.

Most people hear storm event and think of hurricanes or tornadoes, but a storm event can be just a continuous heavy rain or strong winds or even hail. If you have water coming into your home and you are unsure if it was caused by a storm event or just need some advice, contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We are available 24/7 for any of your needs.

SERVPRO Goes to Southern Loss

5/29/2018 (Permalink)

SERVPRO of Stone Mountain/Clarkston enjoys being with our agents, vendors and adjusters for the fall and spring Southern Loss Association Golf and Tennis Tournaments.   We usually sponsor two or three golf foursomes and a doubles tennis team. After eighteen holes and the tennis tournament finishes comes the best part for us. That is when we get to visit and mingle with our agent and adjuster friends and get to know them better in a more relaxed and informal way. Every season our group gets larger with more participants. We think that Southern Loss offers SERVPRO of Stone Mountain/Clarkston a unique opportunity to network with a very large group of people who are involved in the restoration business. A lot of the Commercial contacts we have made for our franchise have been through the Southern Loss Association Golf and Tennis Tournaments. We will continue to be active in this organization.

SERVPRO Tips for a Commercial Water Loss

5/29/2018 (Permalink)

If you find yourself in a commercial disaster the first thing you should do is call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 so that we can dispatch technicians out right away and we will make sure you get some help.

Tips until SERVPRO arrives:

  • Shut off the water source if identified.
  • Place aluminum foil or wood blocks under furniture legs.
  • DO NOT use regular vacuum to remove water
  • Locate insurance information

When we arrive we will do a very thorough dry out and complete it in a timely manner. We practice the science of drying...and we specialize in restoring your property. We are a "One Stop Shop" – Which means we are a company that can dry out your property, take care of your contents, and rebuild if necessary. Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976, we are available to you 24 hours a day, 7 days a week for all your commercial needs.

SERVPRO Can Handle Your Fire Loss

5/29/2018 (Permalink)

A fire in home, fire in business or commercial fire damage can be a traumatic experience for any homeowner. When one experiences a fire in home, fire in business or commercial fire damage, it is pertinent to keep your composure and take all of the necessary steps to ensure that the life of you and other people are safe. In the aftermath of a fire, fire restoration services can assist in getting rid of the damage in your home. Companies that offer fire cleanup provide you with all of the services needed to restore your home.

After one experiences a fire damage from a fire in home, a fire in business or commercial fire damage, it is important to contact a fire restoration company immediately. By scheduling fire restoration services right away, you have the ability to minimize the losses, smoke damage, soot damage and the time needed for fire cleanup. You are also preventing a decline in air quality. The air quality deteriorates immediately after a fire. With better air quality, you are able to complete fire cleanup sooner. To begin the restoration process, a representative will ask a host of questions pertaining to the fire, smoke damage, soot damage, and fire loss. Fire loss refers to the items lost during a fire in home, fire in business or commercial fire damage.

When SERVPRO of Stone Mountain/Clarkston arrives at your home, they will begin the process by assessing the severity of the fire damage, smoke damage, soot damage, and fire loss. After the fire restoration company has completed their assessment, they will initiate the restoration process by removing smoke damage. The air quality is directly tied to smoke damage and soot damage. Thus, when the smoke damage is eliminated, the air quality improves. Due to smoke odors lingering long after fire damage, it is important to remove smoke damage first. Otherwise, it will make the fire loss more profuse and fire cleanup more of a hassle. During the initial phase of the restoration process, your home’s windows may be boarded. This is done to prevent additional damage from occurring. They may also place tarps on damaged roofs. The company will cautiously inspect to determine the severity of the fire loss, smoke damage, and soot damage. This gives the company the ability to develop a fire cleanup strategy.

The final phase of fire restoration is fire cleanup. The fire restoration company is trained to restore fire damage in a fire in home, a fire in business or commercial fire damage. After the fire cleanup is finished, your home should be as good as new. Do not hesitate to schedule fire damage restoration services right away. Restoration is the final step and it may vary depending of the severity of the fire. Restoration typically involves repairs such as replacing drywall, painting, and installing new carpet. In severe cases, it may involve major repairs such as the replacement of multiple areas or rooms in a home or a business. Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 for all your fire damage needs or questions.

Tips After A Fire Loss

5/29/2018 (Permalink)

We’re not going to kid you. Fire damage restoration is tough work. People call SERVPRO of Stone Mountain/Clarkston frequently to ask for advice on how to clean up after a fire.  Here are seven of the best tips we give people who ask about fire damage restoration.

Most people can put these tips into practice. But remember that fire damage restoration takes time, work, and skill. Realistically consider whether you want to try these ideas on your own or whether you’d be better off hiring a certified fire restoration team who will guarantee their work.

Remove Smoke Damage

With any fire you’ll have a degree of smoke damage to your walls, wall paper, and paint. If the smoke damage is not too serious, you should be able to scrub it clean with detergents and bleach. Soot from smoke damage is greasy stuff, so always try to dust as much of it off from a surface before trying to scrub the surface clean. Often, you’ll want to repaint, but make sure all surfaces are clean and dry before you paint.

Limit Activity & Other Simple Fire Damage Restoration Steps

Until your house is restored, limit your activity and movement in the house. This helps prevent soot particles from being embedded into upholstery and carpets. Keep people’s hands clean so you don’t further soil upholstery, walls, and woodwork. Protect your things by placing clean towels or old linens on rugs, upholstery, and carpet traffic areas. Before you clean know the best cleaning method for that particular cleaning job (one example: Clean and protect chrome with a light coating of petroleum jelly or oil.) Wash both sides of the leaves on your houseplants. Change your HVAC filter and tape double layers of cheesecloth over air registers.

Get Rid of Mold & Mildew

Firefighters are great. They save many a live and many a home. But they do introduce mold and mildew into houses when they must use water to extinguish the fire. We highly recommend you hire fire damage restoration professionals to deal with mold and mildew. Mold and mildew can cause serious health problems. It’s difficult for a nonprofessional to know for certain if he’s clean up all the areas affected by the mold and mildew. And mold and mildew can contaminate your furniture, carpets, clothing, mattresses, walls, and vents. The best thing you can do immediately is to air out every room and clean out all vents and filters.

Replace Carpets. Clean And Dry Your Floors

Your floors and carpets end up absorbing the worst of the damage from all the water used to put out a fire. In almost every case, we would recommend that you pull up any carpets that have water damage and replace them. Water can also seep underneath vinyl flooring and into the cracks in hardwood. You must address this. If you have experience with flooring, you can lift it up and clean under it. Once flooring has been removed, you would need to dry the structure by placing fans and/or dehumidifiers. But you may want to call a professional fire damage restoration company to assist you.

Avoid Smearing Soot Into Clothing

Cleaning smoke damage from clothing is one of the biggest jobs you’ll have after a fire. Make sure you don’t smear the greasy soot into the clothing or just throw the smoky clothes into the wash. Often dry cleaning is the best bet, and you should ask around local dry cleaners to see if any have experience with post-fire laundry.

Scrub, Soak, And Cleaning Dishes

Dishes are also important items to clean thoroughly after a fire because they will be in contact with your food. Scrub all dishes well, let them soak in a solution of bleach and water (2 tablespoons of bleach per gallon) for at least 20 minutes and scrub some more for safety. When in doubt, if a dish, pot, or pan won’t come clean, cut your losses and throw it out – especially rubber or wooden dishes that absorb smoke.

SERVPRO Goes to Southern Loss

5/29/2018 (Permalink)

SERVPRO of Stone Mountain/Clarkston enjoys being with our agents, vendors and adjusters for the fall and spring Southern Loss Association Golf and Tennis Tournaments.   We usually sponsor two or three golf foursomes and a doubles tennis team. After eighteen holes and the tennis tournament finishes comes the best part for us. That is when we get to visit and mingle with our agent and adjuster friends and get to know them better in a more relaxed and informal way. Every season our group gets larger with more participants. We think that Southern Loss offers SERVPRO of Stone Mountain/Clarkston a unique opportunity to network with a very large group of people who are involved in the restoration business. A lot of the Commercial contacts we have made for our franchise have been through the Southern Loss Association Golf and Tennis Tournaments. We will continue to be active in this organization.

SERVPRO Tips for a Commercial Water Loss

5/29/2018 (Permalink)

If you find yourself in a commercial disaster the first thing you should do is call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 so that we can dispatch technicians out right away and we will make sure you get some help.

Tips until SERVPRO arrives:

  • Shut off the water source if identified.
  • Place aluminum foil or wood blocks under furniture legs.
  • DO NOT use regular vacuum to remove water
  • Locate insurance information

When we arrive we will do a very thorough dry out and complete it in a timely manner. We practice the science of drying...and we specialize in restoring your property. We are a "One Stop Shop" – Which means we are a company that can dry out your property, take care of your contents, and rebuild if necessary. Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976, we are available to you 24 hours a day, 7 days a week for all your commercial needs.

SERVPRO Can Handle Your Fire Loss

5/29/2018 (Permalink)

A fire in home, fire in business or commercial fire damage can be a traumatic experience for any homeowner. When one experiences a fire in home, fire in business or commercial fire damage, it is pertinent to keep your composure and take all of the necessary steps to ensure that the life of you and other people are safe. In the aftermath of a fire, fire restoration services can assist in getting rid of the damage in your home. Companies that offer fire cleanup provide you with all of the services needed to restore your home.

After one experiences a fire damage from a fire in home, a fire in business or commercial fire damage, it is important to contact a fire restoration company immediately. By scheduling fire restoration services right away, you have the ability to minimize the losses, smoke damage, soot damage and the time needed for fire cleanup. You are also preventing a decline in air quality. The air quality deteriorates immediately after a fire. With better air quality, you are able to complete fire cleanup sooner. To begin the restoration process, a representative will ask a host of questions pertaining to the fire, smoke damage, soot damage, and fire loss. Fire loss refers to the items lost during a fire in home, fire in business or commercial fire damage.

When SERVPRO of Stone Mountain/Clarkston arrives at your home, they will begin the process by assessing the severity of the fire damage, smoke damage, soot damage, and fire loss. After the fire restoration company has completed their assessment, they will initiate the restoration process by removing smoke damage. The air quality is directly tied to smoke damage and soot damage. Thus, when the smoke damage is eliminated, the air quality improves. Due to smoke odors lingering long after fire damage, it is important to remove smoke damage first. Otherwise, it will make the fire loss more profuse and fire cleanup more of a hassle. During the initial phase of the restoration process, your home’s windows may be boarded. This is done to prevent additional damage from occurring. They may also place tarps on damaged roofs. The company will cautiously inspect to determine the severity of the fire loss, smoke damage, and soot damage. This gives the company the ability to develop a fire cleanup strategy.

The final phase of fire restoration is fire cleanup. The fire restoration company is trained to restore fire damage in a fire in home, a fire in business or commercial fire damage. After the fire cleanup is finished, your home should be as good as new. Do not hesitate to schedule fire damage restoration services right away. Restoration is the final step and it may vary depending of the severity of the fire. Restoration typically involves repairs such as replacing drywall, painting, and installing new carpet. In severe cases, it may involve major repairs such as the replacement of multiple areas or rooms in a home or a business. Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 for all your fire damage needs or questions.

Tips After A Fire Loss

5/29/2018 (Permalink)

We’re not going to kid you. Fire damage restoration is tough work. People call SERVPRO of Stone Mountain/Clarkston frequently to ask for advice on how to clean up after a fire.  Here are seven of the best tips we give people who ask about fire damage restoration.

Most people can put these tips into practice. But remember that fire damage restoration takes time, work, and skill. Realistically consider whether you want to try these ideas on your own or whether you’d be better off hiring a certified fire restoration team who will guarantee their work.

Remove Smoke Damage

With any fire you’ll have a degree of smoke damage to your walls, wall paper, and paint. If the smoke damage is not too serious, you should be able to scrub it clean with detergents and bleach. Soot from smoke damage is greasy stuff, so always try to dust as much of it off from a surface before trying to scrub the surface clean. Often, you’ll want to repaint, but make sure all surfaces are clean and dry before you paint.

Limit Activity & Other Simple Fire Damage Restoration Steps

Until your house is restored, limit your activity and movement in the house. This helps prevent soot particles from being embedded into upholstery and carpets. Keep people’s hands clean so you don’t further soil upholstery, walls, and woodwork. Protect your things by placing clean towels or old linens on rugs, upholstery, and carpet traffic areas. Before you clean know the best cleaning method for that particular cleaning job (one example: Clean and protect chrome with a light coating of petroleum jelly or oil.) Wash both sides of the leaves on your houseplants. Change your HVAC filter and tape double layers of cheesecloth over air registers.

Get Rid of Mold & Mildew

Firefighters are great. They save many a live and many a home. But they do introduce mold and mildew into houses when they must use water to extinguish the fire. We highly recommend you hire fire damage restoration professionals to deal with mold and mildew. Mold and mildew can cause serious health problems. It’s difficult for a nonprofessional to know for certain if he’s clean up all the areas affected by the mold and mildew. And mold and mildew can contaminate your furniture, carpets, clothing, mattresses, walls, and vents. The best thing you can do immediately is to air out every room and clean out all vents and filters.

Replace Carpets. Clean And Dry Your Floors

Your floors and carpets end up absorbing the worst of the damage from all the water used to put out a fire. In almost every case, we would recommend that you pull up any carpets that have water damage and replace them. Water can also seep underneath vinyl flooring and into the cracks in hardwood. You must address this. If you have experience with flooring, you can lift it up and clean under it. Once flooring has been removed, you would need to dry the structure by placing fans and/or dehumidifiers. But you may want to call a professional fire damage restoration company to assist you.

Avoid Smearing Soot Into Clothing

Cleaning smoke damage from clothing is one of the biggest jobs you’ll have after a fire. Make sure you don’t smear the greasy soot into the clothing or just throw the smoky clothes into the wash. Often dry cleaning is the best bet, and you should ask around local dry cleaners to see if any have experience with post-fire laundry.

Scrub, Soak, And Cleaning Dishes

Dishes are also important items to clean thoroughly after a fire because they will be in contact with your food. Scrub all dishes well, let them soak in a solution of bleach and water (2 tablespoons of bleach per gallon) for at least 20 minutes and scrub some more for safety. When in doubt, if a dish, pot, or pan won’t come clean, cut your losses and throw it out – especially rubber or wooden dishes that absorb smoke.

SERVPRO Goes to Southern Loss

5/29/2018 (Permalink)

SERVPRO of Stone Mountain/Clarkston enjoys being with our agents, vendors and adjusters for the fall and spring Southern Loss Association Golf and Tennis Tournaments.   We usually sponsor two or three golf foursomes and a doubles tennis team. After eighteen holes and the tennis tournament finishes comes the best part for us. That is when we get to visit and mingle with our agent and adjuster friends and get to know them better in a more relaxed and informal way. Every season our group gets larger with more participants. We think that Southern Loss offers SERVPRO of Stone Mountain/Clarkston a unique opportunity to network with a very large group of people who are involved in the restoration business. A lot of the Commercial contacts we have made for our franchise have been through the Southern Loss Association Golf and Tennis Tournaments. We will continue to be active in this organization.

SERVPRO Tips for a Commercial Water Loss

5/29/2018 (Permalink)

If you find yourself in a commercial disaster the first thing you should do is call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 so that we can dispatch technicians out right away and we will make sure you get some help.

Tips until SERVPRO arrives:

  • Shut off the water source if identified.
  • Place aluminum foil or wood blocks under furniture legs.
  • DO NOT use regular vacuum to remove water
  • Locate insurance information

When we arrive we will do a very thorough dry out and complete it in a timely manner. We practice the science of drying...and we specialize in restoring your property. We are a "One Stop Shop" – Which means we are a company that can dry out your property, take care of your contents, and rebuild if necessary. Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976, we are available to you 24 hours a day, 7 days a week for all your commercial needs.

SERVPRO Can Handle Your Fire Loss

5/29/2018 (Permalink)

A fire in home, fire in business or commercial fire damage can be a traumatic experience for any homeowner. When one experiences a fire in home, fire in business or commercial fire damage, it is pertinent to keep your composure and take all of the necessary steps to ensure that the life of you and other people are safe. In the aftermath of a fire, fire restoration services can assist in getting rid of the damage in your home. Companies that offer fire cleanup provide you with all of the services needed to restore your home.

After one experiences a fire damage from a fire in home, a fire in business or commercial fire damage, it is important to contact a fire restoration company immediately. By scheduling fire restoration services right away, you have the ability to minimize the losses, smoke damage, soot damage and the time needed for fire cleanup. You are also preventing a decline in air quality. The air quality deteriorates immediately after a fire. With better air quality, you are able to complete fire cleanup sooner. To begin the restoration process, a representative will ask a host of questions pertaining to the fire, smoke damage, soot damage, and fire loss. Fire loss refers to the items lost during a fire in home, fire in business or commercial fire damage.

When SERVPRO of Stone Mountain/Clarkston arrives at your home, they will begin the process by assessing the severity of the fire damage, smoke damage, soot damage, and fire loss. After the fire restoration company has completed their assessment, they will initiate the restoration process by removing smoke damage. The air quality is directly tied to smoke damage and soot damage. Thus, when the smoke damage is eliminated, the air quality improves. Due to smoke odors lingering long after fire damage, it is important to remove smoke damage first. Otherwise, it will make the fire loss more profuse and fire cleanup more of a hassle. During the initial phase of the restoration process, your home’s windows may be boarded. This is done to prevent additional damage from occurring. They may also place tarps on damaged roofs. The company will cautiously inspect to determine the severity of the fire loss, smoke damage, and soot damage. This gives the company the ability to develop a fire cleanup strategy.

The final phase of fire restoration is fire cleanup. The fire restoration company is trained to restore fire damage in a fire in home, a fire in business or commercial fire damage. After the fire cleanup is finished, your home should be as good as new. Do not hesitate to schedule fire damage restoration services right away. Restoration is the final step and it may vary depending of the severity of the fire. Restoration typically involves repairs such as replacing drywall, painting, and installing new carpet. In severe cases, it may involve major repairs such as the replacement of multiple areas or rooms in a home or a business. Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 for all your fire damage needs or questions.

Tips After A Fire Loss

5/29/2018 (Permalink)

We’re not going to kid you. Fire damage restoration is tough work. People call SERVPRO of Stone Mountain/Clarkston frequently to ask for advice on how to clean up after a fire.  Here are seven of the best tips we give people who ask about fire damage restoration.

Most people can put these tips into practice. But remember that fire damage restoration takes time, work, and skill. Realistically consider whether you want to try these ideas on your own or whether you’d be better off hiring a certified fire restoration team who will guarantee their work.

Remove Smoke Damage

With any fire you’ll have a degree of smoke damage to your walls, wall paper, and paint. If the smoke damage is not too serious, you should be able to scrub it clean with detergents and bleach. Soot from smoke damage is greasy stuff, so always try to dust as much of it off from a surface before trying to scrub the surface clean. Often, you’ll want to repaint, but make sure all surfaces are clean and dry before you paint.

Limit Activity & Other Simple Fire Damage Restoration Steps

Until your house is restored, limit your activity and movement in the house. This helps prevent soot particles from being embedded into upholstery and carpets. Keep people’s hands clean so you don’t further soil upholstery, walls, and woodwork. Protect your things by placing clean towels or old linens on rugs, upholstery, and carpet traffic areas. Before you clean know the best cleaning method for that particular cleaning job (one example: Clean and protect chrome with a light coating of petroleum jelly or oil.) Wash both sides of the leaves on your houseplants. Change your HVAC filter and tape double layers of cheesecloth over air registers.

Get Rid of Mold & Mildew

Firefighters are great. They save many a live and many a home. But they do introduce mold and mildew into houses when they must use water to extinguish the fire. We highly recommend you hire fire damage restoration professionals to deal with mold and mildew. Mold and mildew can cause serious health problems. It’s difficult for a nonprofessional to know for certain if he’s clean up all the areas affected by the mold and mildew. And mold and mildew can contaminate your furniture, carpets, clothing, mattresses, walls, and vents. The best thing you can do immediately is to air out every room and clean out all vents and filters.

Replace Carpets. Clean And Dry Your Floors

Your floors and carpets end up absorbing the worst of the damage from all the water used to put out a fire. In almost every case, we would recommend that you pull up any carpets that have water damage and replace them. Water can also seep underneath vinyl flooring and into the cracks in hardwood. You must address this. If you have experience with flooring, you can lift it up and clean under it. Once flooring has been removed, you would need to dry the structure by placing fans and/or dehumidifiers. But you may want to call a professional fire damage restoration company to assist you.

Avoid Smearing Soot Into Clothing

Cleaning smoke damage from clothing is one of the biggest jobs you’ll have after a fire. Make sure you don’t smear the greasy soot into the clothing or just throw the smoky clothes into the wash. Often dry cleaning is the best bet, and you should ask around local dry cleaners to see if any have experience with post-fire laundry.

Scrub, Soak, And Cleaning Dishes

Dishes are also important items to clean thoroughly after a fire because they will be in contact with your food. Scrub all dishes well, let them soak in a solution of bleach and water (2 tablespoons of bleach per gallon) for at least 20 minutes and scrub some more for safety. When in doubt, if a dish, pot, or pan won’t come clean, cut your losses and throw it out – especially rubber or wooden dishes that absorb smoke.

What Is Mold and How Is It Remediated

5/25/2018 (Permalink)

Mold is found under the fungi classification. It is a soft green or at times grey growth which develops on objects or old food left for a lengthy period in warm, wet air. It can be found in outdoor and indoor places, thus, it is important for the indoor humidity to be kept below forty-five percent because a higher humidity supports the growth of this class of fungus. Floods and high humidity levels often lead to microbial growth and fungus. Microbial growth can be present in an area, but that does not classify it as mold. The most efficient method of controlling microbial growth is by the moderation of temperature. When the temperature is lowered, the rate of microbial growth decreases rapidly.

Mold and mildew are two fungi that people often tend to confuse. Mildew appears to be powdery and white in color then later turns to brown, black or yellow. The other fungus seems fuzzy but can appear in similar colors as the mildew. Mildew damages crops while molds damage the structural foundations of homes. Both fungi are usually accompanied by a musty odor which can lead to more health issues. It likes to thrive in moisturized areas and grows quickly into colonies with water exposure. These colonies are responsible for the production of irritants and allergens that affect the health of people. For remediation of molds to take place, all sources of moisture and water need to be addressed otherwise it may regrow. The first step is to remove all traces of moldy growth immediately. Five fundamental principles must be applied by homeowners and employers to ensure successful mitigation of this fungus. They should focus on the source and moisture removal, safety, contamination control and assessment. Proper mitigation is essential once the fungi are removed because areas must be monitored to prevent it from occurring again. It is important to determine the party that will be in charge of the mold cleanup. An environmental hygienist can determine what treatment can be used for this fungus. These hygienists mitigate the problem by sealing off the affected areas with plastic sheets to stop dispersion of the spores. Fungus should be dealt with by the wearing a face mask with high filtration and neoprene gloves. Once the mold cleanup is finished, the air around it needs to be cleaned using air exchange and scrubbers. It is essential for the environmental hygienist to have a protective suit because harsh chemicals are used for the mold cleanup. Hard surfaces with moldy growth have to be scrubbed with water and detergent and left to dry completely. Porous materials like carpets and ceiling tiles need to be disposed of by the environmental hygienists if they get moldy. The crevices of these porous materials are prone to mold growth, and painting can only happen once the environmental hygienists complete the mold cleanup otherwise the paint peels off. The correct mitigation strategies need to be employed for effective cleanup. Contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976 for more information on mold remediation.

What Is Mold and How Is It Remediated

5/25/2018 (Permalink)

Mold is found under the fungi classification. It is a soft green or at times grey growth which develops on objects or old food left for a lengthy period in warm, wet air. It can be found in outdoor and indoor places, thus, it is important for the indoor humidity to be kept below forty-five percent because a higher humidity supports the growth of this class of fungus. Floods and high humidity levels often lead to microbial growth and fungus. Microbial growth can be present in an area, but that does not classify it as mold. The most efficient method of controlling microbial growth is by the moderation of temperature. When the temperature is lowered, the rate of microbial growth decreases rapidly.

Mold and mildew are two fungi that people often tend to confuse. Mildew appears to be powdery and white in color then later turns to brown, black or yellow. The other fungus seems fuzzy but can appear in similar colors as the mildew. Mildew damages crops while molds damage the structural foundations of homes. Both fungi are usually accompanied by a musty odor which can lead to more health issues. It likes to thrive in moisturized areas and grows quickly into colonies with water exposure. These colonies are responsible for the production of irritants and allergens that affect the health of people. For remediation of molds to take place, all sources of moisture and water need to be addressed otherwise it may regrow. The first step is to remove all traces of moldy growth immediately. Five fundamental principles must be applied by homeowners and employers to ensure successful mitigation of this fungus. They should focus on the source and moisture removal, safety, contamination control and assessment. Proper mitigation is essential once the fungi are removed because areas must be monitored to prevent it from occurring again. It is important to determine the party that will be in charge of the mold cleanup. An environmental hygienist can determine what treatment can be used for this fungus. These hygienists mitigate the problem by sealing off the affected areas with plastic sheets to stop dispersion of the spores. Fungus should be dealt with by the wearing a face mask with high filtration and neoprene gloves. Once the mold cleanup is finished, the air around it needs to be cleaned using air exchange and scrubbers. It is essential for the environmental hygienist to have a protective suit because harsh chemicals are used for the mold cleanup. Hard surfaces with moldy growth have to be scrubbed with water and detergent and left to dry completely. Porous materials like carpets and ceiling tiles need to be disposed of by the environmental hygienists if they get moldy. The crevices of these porous materials are prone to mold growth, and painting can only happen once the environmental hygienists complete the mold cleanup otherwise the paint peels off. The correct mitigation strategies need to be employed for effective cleanup. Contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976 for more information on mold remediation.

What Is Mold and How Is It Remediated

5/25/2018 (Permalink)

Mold is found under the fungi classification. It is a soft green or at times grey growth which develops on objects or old food left for a lengthy period in warm, wet air. It can be found in outdoor and indoor places, thus, it is important for the indoor humidity to be kept below forty-five percent because a higher humidity supports the growth of this class of fungus. Floods and high humidity levels often lead to microbial growth and fungus. Microbial growth can be present in an area, but that does not classify it as mold. The most efficient method of controlling microbial growth is by the moderation of temperature. When the temperature is lowered, the rate of microbial growth decreases rapidly.

Mold and mildew are two fungi that people often tend to confuse. Mildew appears to be powdery and white in color then later turns to brown, black or yellow. The other fungus seems fuzzy but can appear in similar colors as the mildew. Mildew damages crops while molds damage the structural foundations of homes. Both fungi are usually accompanied by a musty odor which can lead to more health issues. It likes to thrive in moisturized areas and grows quickly into colonies with water exposure. These colonies are responsible for the production of irritants and allergens that affect the health of people. For remediation of molds to take place, all sources of moisture and water need to be addressed otherwise it may regrow. The first step is to remove all traces of moldy growth immediately. Five fundamental principles must be applied by homeowners and employers to ensure successful mitigation of this fungus. They should focus on the source and moisture removal, safety, contamination control and assessment. Proper mitigation is essential once the fungi are removed because areas must be monitored to prevent it from occurring again. It is important to determine the party that will be in charge of the mold cleanup. An environmental hygienist can determine what treatment can be used for this fungus. These hygienists mitigate the problem by sealing off the affected areas with plastic sheets to stop dispersion of the spores. Fungus should be dealt with by the wearing a face mask with high filtration and neoprene gloves. Once the mold cleanup is finished, the air around it needs to be cleaned using air exchange and scrubbers. It is essential for the environmental hygienist to have a protective suit because harsh chemicals are used for the mold cleanup. Hard surfaces with moldy growth have to be scrubbed with water and detergent and left to dry completely. Porous materials like carpets and ceiling tiles need to be disposed of by the environmental hygienists if they get moldy. The crevices of these porous materials are prone to mold growth, and painting can only happen once the environmental hygienists complete the mold cleanup otherwise the paint peels off. The correct mitigation strategies need to be employed for effective cleanup. Contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976 for more information on mold remediation.

Call SERVPRO for Mold Remedation

5/24/2018 (Permalink)

When a home suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional that has training and experience to properly resolve the mold infestation. If you suspect that your Stone Mountain/Clarkston home or business has a mold problem, SERVPRO of Stone Mountain/Clarkston can inspect, assess and remediate your property.

If You See Signs of Mold, Call Us Today – 770-496-1976

  • Some restoration companies advertise “mold removal” and may even guarantee to remove all molds. This is a fallacy because removing all molds from a house or business is impossible; microscopic mold spores exist almost everywhere, both indoors and outdoors. Here are the facts:
  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent

Call SERVPRO for Mold Remedation

5/24/2018 (Permalink)

When a home suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional that has training and experience to properly resolve the mold infestation. If you suspect that your Stone Mountain/Clarkston home or business has a mold problem, SERVPRO of Stone Mountain/Clarkston can inspect, assess and remediate your property.

If You See Signs of Mold, Call Us Today – 770-496-1976

  • Some restoration companies advertise “mold removal” and may even guarantee to remove all molds. This is a fallacy because removing all molds from a house or business is impossible; microscopic mold spores exist almost everywhere, both indoors and outdoors. Here are the facts:
  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent

Call SERVPRO for Mold Remedation

5/24/2018 (Permalink)

When a home suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional that has training and experience to properly resolve the mold infestation. If you suspect that your Stone Mountain/Clarkston home or business has a mold problem, SERVPRO of Stone Mountain/Clarkston can inspect, assess and remediate your property.

If You See Signs of Mold, Call Us Today – 770-496-1976

  • Some restoration companies advertise “mold removal” and may even guarantee to remove all molds. This is a fallacy because removing all molds from a house or business is impossible; microscopic mold spores exist almost everywhere, both indoors and outdoors. Here are the facts:
  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent

Mold vs Mildew

5/22/2018 (Permalink)

How to determine which one you have?

Before anyone panics, let’s be clear. We live in the south, in a humid environment. Everyone has mold in their house. Everyone.

Mold and mildew have a few common characteristics. They both like warm areas and spread easily. They live on various surfaces, from food to your shower. And of course, they are both types of fungi.

But they are very different when it comes to size, color and texture.

Primarily mildew is a plant disease but it can thrive on any organic matter, not just living tissue. It can appear on clothing, leather, paper, walls, ceilings, floor and even on your shower wall. It usually grows in a flat pattern in a white, gray or yellowish color. It will turn brown or black over time.

Mold is usually fuzzy and appears in irregular shaped spots. It also can appear in many different colors – blue, green, yellow, brown, gray, black, or white. Mold grows on organic matter everywhere but is only visible once the colonies grow.

While most mold is not toxic, prolonged exposure can cause a variety of health issues. Including but not limited to sneezing, coughing, nasal congestion, etc.

If you are not sure what you have, you can have it tested. Obviously the best course of action is to ask for professional assistance but you can easily identify which one it is with a little bit of household bleach.

Apply a few drops of bleach to the affected area. Wait about 5 minutes and inspect the spot. If it becomes lighter, you are dealing with mildew. If it remains dark, it is most likely mold.

The best and most efficient way to prevent mold and mildew in your house is to keep all areas dry and moisture free. Keep your air ducts clean and in good condition.

If you discover you have a mold issue call a professional. Do not try to remediate this yourself. Contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976 and we can help!

Call SERVPRO for all your commercial needs

5/22/2018 (Permalink)

Commercial water damage can be caused by things such as rain storms, broken pipes, humidity, faulty appliances or slow leaks. This can lead to mold or bacterial contamination if you do not have it cleaned up properly. A full-service property restoration company like SERVPRO of Stone Mountain/Clarkston can help your business recover from water damage. We understand that the damage needs to be mitigated quickly to minimize the downtime your business is experiencing, and we have 24-hour emergency response, every single day of the year in Stone Mountain/Clarkston and the surrounding areas. Our team of technicians is IICRC-certified and will identify what is causing the water damage and will work alongside utility companies and commercial plumbers to make sure your building is secure against any secondary water damage or loss. We’ll also get rid of any debris and hazards and start extracting the water from your commercial property. Once we’ve removed all the standing water, our technicians will start the drying process of your structure using equipment and techniques which are state-of-the-art. If there is Category 3, i.e. sewage water, present in your building, our professionals, who deal with hazardous materials, will use antimicrobials to ensure your commercial building is decontaminated and to protect you and your staff against any health risks. Part of the water damage cleanup process includes our technicians using special treatments to avoid mold growing in your building. In cases of long-term moisture where mold is already found, our certified mold remediation specialists will clean and get rid of as much mold growth as is possible. We will also decontaminate your property to stop any more issues and we can work alongside certified environmental hygienists to give testing and clearances so you and your staff can have a peace of mind. Our team has the equipment and the staffing to take care of a commercial water loss of any size. We can help you recover from industrial plumbing failure and major floods to any other loss your commercial building might face If you’ve experienced a commercial water loss, speak with us at SERVPRO of Stone Mountain/Clarkston by dialing 770-496-1976 for a prompt 24/7 response.

Summer Safety

5/22/2018 (Permalink)

Summer is synonymous with vacations, barbeques and fireworks displays; but along with all the festivities are plenty of visits to emergency rooms—especially in July. Each year around 230 people are injured badly enough to require medical treatments after firework-related incidents, according to the U.S consumer Product Safety Commission. In addition to causing injury, fireworks are also responsible for thousands of house fires each year with millions of dollars in property damage.

There is nothing like firing up the grill during the summer months! Did you know, July is the peak month for grill fires? A backyard barbeque can become dangerous quickly if proper safety precautions aren’t considered. At SERVPRO of Stone Mountain/Clarkston where we can be contacted at 770-496-1976, we want you to have an enjoyable and safe summer. Consider the following tips to help ensure your summer celebrations are disaster free!

-Propane and charcoal BBQ grills should only be used outdoors.

-The grill should be placed well away from the home, deck railings and out from under eaves and over hanging branches.

-Keep children and pets away from the grill area.

-Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.

-Never leave your grill unattended.

- When using a charcoal grill, let the coal completely cool before disposing in a metal container.

-Anyone using fireworks or standing nearby should wear protective eyewear.

-Do not to try to relight or handle malfunctioning fireworks. Keep a bucket of water nearby to fully extinguish fireworks that don’t go off or in case of fire. Children should never pick up fireworks that may be left over as they may still be active.

-The Safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

Mold vs Mildew

5/22/2018 (Permalink)

How to determine which one you have?

Before anyone panics, let’s be clear. We live in the south, in a humid environment. Everyone has mold in their house. Everyone.

Mold and mildew have a few common characteristics. They both like warm areas and spread easily. They live on various surfaces, from food to your shower. And of course, they are both types of fungi.

But they are very different when it comes to size, color and texture.

Primarily mildew is a plant disease but it can thrive on any organic matter, not just living tissue. It can appear on clothing, leather, paper, walls, ceilings, floor and even on your shower wall. It usually grows in a flat pattern in a white, gray or yellowish color. It will turn brown or black over time.

Mold is usually fuzzy and appears in irregular shaped spots. It also can appear in many different colors – blue, green, yellow, brown, gray, black, or white. Mold grows on organic matter everywhere but is only visible once the colonies grow.

While most mold is not toxic, prolonged exposure can cause a variety of health issues. Including but not limited to sneezing, coughing, nasal congestion, etc.

If you are not sure what you have, you can have it tested. Obviously the best course of action is to ask for professional assistance but you can easily identify which one it is with a little bit of household bleach.

Apply a few drops of bleach to the affected area. Wait about 5 minutes and inspect the spot. If it becomes lighter, you are dealing with mildew. If it remains dark, it is most likely mold.

The best and most efficient way to prevent mold and mildew in your house is to keep all areas dry and moisture free. Keep your air ducts clean and in good condition.

If you discover you have a mold issue call a professional. Do not try to remediate this yourself. Contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976 and we can help!

Call SERVPRO for all your commercial needs

5/22/2018 (Permalink)

Commercial water damage can be caused by things such as rain storms, broken pipes, humidity, faulty appliances or slow leaks. This can lead to mold or bacterial contamination if you do not have it cleaned up properly. A full-service property restoration company like SERVPRO of Stone Mountain/Clarkston can help your business recover from water damage. We understand that the damage needs to be mitigated quickly to minimize the downtime your business is experiencing, and we have 24-hour emergency response, every single day of the year in Stone Mountain/Clarkston and the surrounding areas. Our team of technicians is IICRC-certified and will identify what is causing the water damage and will work alongside utility companies and commercial plumbers to make sure your building is secure against any secondary water damage or loss. We’ll also get rid of any debris and hazards and start extracting the water from your commercial property. Once we’ve removed all the standing water, our technicians will start the drying process of your structure using equipment and techniques which are state-of-the-art. If there is Category 3, i.e. sewage water, present in your building, our professionals, who deal with hazardous materials, will use antimicrobials to ensure your commercial building is decontaminated and to protect you and your staff against any health risks. Part of the water damage cleanup process includes our technicians using special treatments to avoid mold growing in your building. In cases of long-term moisture where mold is already found, our certified mold remediation specialists will clean and get rid of as much mold growth as is possible. We will also decontaminate your property to stop any more issues and we can work alongside certified environmental hygienists to give testing and clearances so you and your staff can have a peace of mind. Our team has the equipment and the staffing to take care of a commercial water loss of any size. We can help you recover from industrial plumbing failure and major floods to any other loss your commercial building might face If you’ve experienced a commercial water loss, speak with us at SERVPRO of Stone Mountain/Clarkston by dialing 770-496-1976 for a prompt 24/7 response.

Summer Safety

5/22/2018 (Permalink)

Summer is synonymous with vacations, barbeques and fireworks displays; but along with all the festivities are plenty of visits to emergency rooms—especially in July. Each year around 230 people are injured badly enough to require medical treatments after firework-related incidents, according to the U.S consumer Product Safety Commission. In addition to causing injury, fireworks are also responsible for thousands of house fires each year with millions of dollars in property damage.

There is nothing like firing up the grill during the summer months! Did you know, July is the peak month for grill fires? A backyard barbeque can become dangerous quickly if proper safety precautions aren’t considered. At SERVPRO of Stone Mountain/Clarkston where we can be contacted at 770-496-1976, we want you to have an enjoyable and safe summer. Consider the following tips to help ensure your summer celebrations are disaster free!

-Propane and charcoal BBQ grills should only be used outdoors.

-The grill should be placed well away from the home, deck railings and out from under eaves and over hanging branches.

-Keep children and pets away from the grill area.

-Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.

-Never leave your grill unattended.

- When using a charcoal grill, let the coal completely cool before disposing in a metal container.

-Anyone using fireworks or standing nearby should wear protective eyewear.

-Do not to try to relight or handle malfunctioning fireworks. Keep a bucket of water nearby to fully extinguish fireworks that don’t go off or in case of fire. Children should never pick up fireworks that may be left over as they may still be active.

-The Safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

Mold vs Mildew

5/22/2018 (Permalink)

How to determine which one you have?

Before anyone panics, let’s be clear. We live in the south, in a humid environment. Everyone has mold in their house. Everyone.

Mold and mildew have a few common characteristics. They both like warm areas and spread easily. They live on various surfaces, from food to your shower. And of course, they are both types of fungi.

But they are very different when it comes to size, color and texture.

Primarily mildew is a plant disease but it can thrive on any organic matter, not just living tissue. It can appear on clothing, leather, paper, walls, ceilings, floor and even on your shower wall. It usually grows in a flat pattern in a white, gray or yellowish color. It will turn brown or black over time.

Mold is usually fuzzy and appears in irregular shaped spots. It also can appear in many different colors – blue, green, yellow, brown, gray, black, or white. Mold grows on organic matter everywhere but is only visible once the colonies grow.

While most mold is not toxic, prolonged exposure can cause a variety of health issues. Including but not limited to sneezing, coughing, nasal congestion, etc.

If you are not sure what you have, you can have it tested. Obviously the best course of action is to ask for professional assistance but you can easily identify which one it is with a little bit of household bleach.

Apply a few drops of bleach to the affected area. Wait about 5 minutes and inspect the spot. If it becomes lighter, you are dealing with mildew. If it remains dark, it is most likely mold.

The best and most efficient way to prevent mold and mildew in your house is to keep all areas dry and moisture free. Keep your air ducts clean and in good condition.

If you discover you have a mold issue call a professional. Do not try to remediate this yourself. Contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976 and we can help!

Call SERVPRO for all your commercial needs

5/22/2018 (Permalink)

Commercial water damage can be caused by things such as rain storms, broken pipes, humidity, faulty appliances or slow leaks. This can lead to mold or bacterial contamination if you do not have it cleaned up properly. A full-service property restoration company like SERVPRO of Stone Mountain/Clarkston can help your business recover from water damage. We understand that the damage needs to be mitigated quickly to minimize the downtime your business is experiencing, and we have 24-hour emergency response, every single day of the year in Stone Mountain/Clarkston and the surrounding areas. Our team of technicians is IICRC-certified and will identify what is causing the water damage and will work alongside utility companies and commercial plumbers to make sure your building is secure against any secondary water damage or loss. We’ll also get rid of any debris and hazards and start extracting the water from your commercial property. Once we’ve removed all the standing water, our technicians will start the drying process of your structure using equipment and techniques which are state-of-the-art. If there is Category 3, i.e. sewage water, present in your building, our professionals, who deal with hazardous materials, will use antimicrobials to ensure your commercial building is decontaminated and to protect you and your staff against any health risks. Part of the water damage cleanup process includes our technicians using special treatments to avoid mold growing in your building. In cases of long-term moisture where mold is already found, our certified mold remediation specialists will clean and get rid of as much mold growth as is possible. We will also decontaminate your property to stop any more issues and we can work alongside certified environmental hygienists to give testing and clearances so you and your staff can have a peace of mind. Our team has the equipment and the staffing to take care of a commercial water loss of any size. We can help you recover from industrial plumbing failure and major floods to any other loss your commercial building might face If you’ve experienced a commercial water loss, speak with us at SERVPRO of Stone Mountain/Clarkston by dialing 770-496-1976 for a prompt 24/7 response.

Summer Safety

5/22/2018 (Permalink)

Summer is synonymous with vacations, barbeques and fireworks displays; but along with all the festivities are plenty of visits to emergency rooms—especially in July. Each year around 230 people are injured badly enough to require medical treatments after firework-related incidents, according to the U.S consumer Product Safety Commission. In addition to causing injury, fireworks are also responsible for thousands of house fires each year with millions of dollars in property damage.

There is nothing like firing up the grill during the summer months! Did you know, July is the peak month for grill fires? A backyard barbeque can become dangerous quickly if proper safety precautions aren’t considered. At SERVPRO of Stone Mountain/Clarkston where we can be contacted at 770-496-1976, we want you to have an enjoyable and safe summer. Consider the following tips to help ensure your summer celebrations are disaster free!

-Propane and charcoal BBQ grills should only be used outdoors.

-The grill should be placed well away from the home, deck railings and out from under eaves and over hanging branches.

-Keep children and pets away from the grill area.

-Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.

-Never leave your grill unattended.

- When using a charcoal grill, let the coal completely cool before disposing in a metal container.

-Anyone using fireworks or standing nearby should wear protective eyewear.

-Do not to try to relight or handle malfunctioning fireworks. Keep a bucket of water nearby to fully extinguish fireworks that don’t go off or in case of fire. Children should never pick up fireworks that may be left over as they may still be active.

-The Safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

Common Causes of Commercial Water Losses

5/18/2018 (Permalink)

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.   However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.  

1. Malfunctioning sprinkler systems Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.  

3. Broken pipes and plumbing Just like in a residence, if the plumbing system in your workplace fails water damage could be the result.   

4. Backed up sewer lines This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.   

If your business has suffered commercial water damage, SERVPRO of Stone Mountain/Clarkston will get you back up and running again. Call us anytime 24/7 at 770-496-1976 for fast help.

When Storms Hit

5/18/2018 (Permalink)

When heavy rains and high winds hit hard, property destruction and loss can be devastating to you as a homeowner. Structural damage to the exterior of your home is followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs to an already anxiety provoking situation. SERVPRO delivers the help you need swiftly even when a local disaster is widespread as we are able to call upon a network of over 1,650 franchises nationwide to respond if the need is great.   Storm damage can feel overwhelming, but your fear and panic will disappear when our team of professionals responds to your water, wind and flooding repair and restoration needs. Your particular situation is of paramount importance to us, and you need not worry that your repairs and restoration will take a back seat even when many in your area are struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, but our local ownership means you will receive a personalized approach to your particular situation, efficiently returning your home back to its pre-storm condition just “like it never even happened.”   Placing your trust in SERVPRO for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver. We use state of the art equipment to clean, repair and restore your home and in the process, we also restore your and your family’s peace of mind. Our technicians are highly trained and qualified, current in Institute of Inspection Cleaning and Restoration Certification (IICRC) for any procedure needed to bring your home back to the comfortable and comforting refuge you deserve. We also work closely with your insurance company, ensuring that all the work necessary is approved and compensated according to the terms of your policy. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. We are not satisfied until you are happily back in your restored dwelling.   Once you make sure that your family is safe after a major storm, your first call should be to SERVPRO of Stone Mountain/Clarkston at 770-496-1976 24/7 and begin the road to recovery by scheduling an inspection with our storm damage experts.

Common Causes of Commercial Water Losses

5/18/2018 (Permalink)

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.   However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.  

1. Malfunctioning sprinkler systems Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.  

3. Broken pipes and plumbing Just like in a residence, if the plumbing system in your workplace fails water damage could be the result.   

4. Backed up sewer lines This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.   

If your business has suffered commercial water damage, SERVPRO of Stone Mountain/Clarkston will get you back up and running again. Call us anytime 24/7 at 770-496-1976 for fast help.

When Storms Hit

5/18/2018 (Permalink)

When heavy rains and high winds hit hard, property destruction and loss can be devastating to you as a homeowner. Structural damage to the exterior of your home is followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs to an already anxiety provoking situation. SERVPRO delivers the help you need swiftly even when a local disaster is widespread as we are able to call upon a network of over 1,650 franchises nationwide to respond if the need is great.   Storm damage can feel overwhelming, but your fear and panic will disappear when our team of professionals responds to your water, wind and flooding repair and restoration needs. Your particular situation is of paramount importance to us, and you need not worry that your repairs and restoration will take a back seat even when many in your area are struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, but our local ownership means you will receive a personalized approach to your particular situation, efficiently returning your home back to its pre-storm condition just “like it never even happened.”   Placing your trust in SERVPRO for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver. We use state of the art equipment to clean, repair and restore your home and in the process, we also restore your and your family’s peace of mind. Our technicians are highly trained and qualified, current in Institute of Inspection Cleaning and Restoration Certification (IICRC) for any procedure needed to bring your home back to the comfortable and comforting refuge you deserve. We also work closely with your insurance company, ensuring that all the work necessary is approved and compensated according to the terms of your policy. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. We are not satisfied until you are happily back in your restored dwelling.   Once you make sure that your family is safe after a major storm, your first call should be to SERVPRO of Stone Mountain/Clarkston at 770-496-1976 24/7 and begin the road to recovery by scheduling an inspection with our storm damage experts.

Common Causes of Commercial Water Losses

5/18/2018 (Permalink)

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.   However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.  

1. Malfunctioning sprinkler systems Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.  

3. Broken pipes and plumbing Just like in a residence, if the plumbing system in your workplace fails water damage could be the result.   

4. Backed up sewer lines This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.   

If your business has suffered commercial water damage, SERVPRO of Stone Mountain/Clarkston will get you back up and running again. Call us anytime 24/7 at 770-496-1976 for fast help.

When Storms Hit

5/18/2018 (Permalink)

When heavy rains and high winds hit hard, property destruction and loss can be devastating to you as a homeowner. Structural damage to the exterior of your home is followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs to an already anxiety provoking situation. SERVPRO delivers the help you need swiftly even when a local disaster is widespread as we are able to call upon a network of over 1,650 franchises nationwide to respond if the need is great.   Storm damage can feel overwhelming, but your fear and panic will disappear when our team of professionals responds to your water, wind and flooding repair and restoration needs. Your particular situation is of paramount importance to us, and you need not worry that your repairs and restoration will take a back seat even when many in your area are struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, but our local ownership means you will receive a personalized approach to your particular situation, efficiently returning your home back to its pre-storm condition just “like it never even happened.”   Placing your trust in SERVPRO for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver. We use state of the art equipment to clean, repair and restore your home and in the process, we also restore your and your family’s peace of mind. Our technicians are highly trained and qualified, current in Institute of Inspection Cleaning and Restoration Certification (IICRC) for any procedure needed to bring your home back to the comfortable and comforting refuge you deserve. We also work closely with your insurance company, ensuring that all the work necessary is approved and compensated according to the terms of your policy. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. We are not satisfied until you are happily back in your restored dwelling.   Once you make sure that your family is safe after a major storm, your first call should be to SERVPRO of Stone Mountain/Clarkston at 770-496-1976 24/7 and begin the road to recovery by scheduling an inspection with our storm damage experts.

After the Fire Trucks Leave

5/17/2018 (Permalink)

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Stone Mountain/Clarkston has the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage?

Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call SERVPRO of Stone Mountain/Clarkston, which is a 24 hours emergency service provider. Our representative will ask a series of questions regarding the fire damage event that will help us dispatch our IICRC Fire Technician with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the technician can board up missing windows and walls.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

The technicians use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

They will clean all of the restorable items and structures that were damaged by the fire. They use a variety of cleaning techniques to restore your belongings to pre-fire condition. They’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Like it never even happened.

5/17/2018 (Permalink)

When it comes to fire & water damage, or specialty cleanup needs, it’s the SERVPRO brand that comes to mind. The SERVPRO of Stone Mountain/Clarkston works endlessly to make sure our customers are happy. We have one objective in the aftermath of disaster: to make their loss “Like it never even happened.”

No matter the job or the size, our SERVPRO teams are ready to handle any size loss. With 1,700+ franchises nationwide, we have access to numerous highly trained personnel and thousands of pieces of equipment. Our SERVPRO Disaster Recovery Teams are strategically placed throughout the country to respond when needed. Our teams have a proven track record for success, assisting with the cleanup of floods, tornadoes, wildfires, and damages caused from frigid temperatures.

Whether it’s a major storm event, or faulty appliance, we will be there with one call. Contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976 for any of your mitigation needs.

Firework Safety

5/17/2018 (Permalink)

Fireworks are a great way to help celebrate the summer holidays. Keep these safety tips in mind before lighting up your celebration. Remember fireworks injure 10,000 people per year, so keep your family safe.

  • Always have adult supervision
  • Keep fireworks away from children. Sparklers can burn up to 1200 degrees
  • Always wear eye protection
  • Never light fireworks indoor or near grassy areas
  • Obey local laws regarding fireworks
  • Alcohol and fireworks do not mix
  • Follow label instructions
  • Never point or throw fireworks at another person
  • Always have an bucket or water or hose near by
  • Never carry fireworks in your pocket
  • Never shoot fireworks in metal or glass containers
  • Light one firework at a time
  • Never attempt to re-light a firework
  • Never have any portion of your body over the firework
  • Don’t experiment with homemade fireworks
  • Buy only fireworks from a legal source
  • Keep your pets indoors and away from fireworks

Unfortunately, accidents happen. In case of fire or water damage call SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We are available 24/7 to help!

After the Fire Trucks Leave

5/17/2018 (Permalink)

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Stone Mountain/Clarkston has the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage?

Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call SERVPRO of Stone Mountain/Clarkston, which is a 24 hours emergency service provider. Our representative will ask a series of questions regarding the fire damage event that will help us dispatch our IICRC Fire Technician with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the technician can board up missing windows and walls.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

The technicians use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

They will clean all of the restorable items and structures that were damaged by the fire. They use a variety of cleaning techniques to restore your belongings to pre-fire condition. They’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Like it never even happened.

5/17/2018 (Permalink)

When it comes to fire & water damage, or specialty cleanup needs, it’s the SERVPRO brand that comes to mind. The SERVPRO of Stone Mountain/Clarkston works endlessly to make sure our customers are happy. We have one objective in the aftermath of disaster: to make their loss “Like it never even happened.”

No matter the job or the size, our SERVPRO teams are ready to handle any size loss. With 1,700+ franchises nationwide, we have access to numerous highly trained personnel and thousands of pieces of equipment. Our SERVPRO Disaster Recovery Teams are strategically placed throughout the country to respond when needed. Our teams have a proven track record for success, assisting with the cleanup of floods, tornadoes, wildfires, and damages caused from frigid temperatures.

Whether it’s a major storm event, or faulty appliance, we will be there with one call. Contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976 for any of your mitigation needs.

Firework Safety

5/17/2018 (Permalink)

Fireworks are a great way to help celebrate the summer holidays. Keep these safety tips in mind before lighting up your celebration. Remember fireworks injure 10,000 people per year, so keep your family safe.

  • Always have adult supervision
  • Keep fireworks away from children. Sparklers can burn up to 1200 degrees
  • Always wear eye protection
  • Never light fireworks indoor or near grassy areas
  • Obey local laws regarding fireworks
  • Alcohol and fireworks do not mix
  • Follow label instructions
  • Never point or throw fireworks at another person
  • Always have an bucket or water or hose near by
  • Never carry fireworks in your pocket
  • Never shoot fireworks in metal or glass containers
  • Light one firework at a time
  • Never attempt to re-light a firework
  • Never have any portion of your body over the firework
  • Don’t experiment with homemade fireworks
  • Buy only fireworks from a legal source
  • Keep your pets indoors and away from fireworks

Unfortunately, accidents happen. In case of fire or water damage call SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We are available 24/7 to help!

After the Fire Trucks Leave

5/17/2018 (Permalink)

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Stone Mountain/Clarkston has the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage?

Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call SERVPRO of Stone Mountain/Clarkston, which is a 24 hours emergency service provider. Our representative will ask a series of questions regarding the fire damage event that will help us dispatch our IICRC Fire Technician with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the technician can board up missing windows and walls.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

The technicians use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

They will clean all of the restorable items and structures that were damaged by the fire. They use a variety of cleaning techniques to restore your belongings to pre-fire condition. They’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Like it never even happened.

5/17/2018 (Permalink)

When it comes to fire & water damage, or specialty cleanup needs, it’s the SERVPRO brand that comes to mind. The SERVPRO of Stone Mountain/Clarkston works endlessly to make sure our customers are happy. We have one objective in the aftermath of disaster: to make their loss “Like it never even happened.”

No matter the job or the size, our SERVPRO teams are ready to handle any size loss. With 1,700+ franchises nationwide, we have access to numerous highly trained personnel and thousands of pieces of equipment. Our SERVPRO Disaster Recovery Teams are strategically placed throughout the country to respond when needed. Our teams have a proven track record for success, assisting with the cleanup of floods, tornadoes, wildfires, and damages caused from frigid temperatures.

Whether it’s a major storm event, or faulty appliance, we will be there with one call. Contact SERVPRO of Stone Mountain/Clarkston at 770-496-1976 for any of your mitigation needs.

Firework Safety

5/17/2018 (Permalink)

Fireworks are a great way to help celebrate the summer holidays. Keep these safety tips in mind before lighting up your celebration. Remember fireworks injure 10,000 people per year, so keep your family safe.

  • Always have adult supervision
  • Keep fireworks away from children. Sparklers can burn up to 1200 degrees
  • Always wear eye protection
  • Never light fireworks indoor or near grassy areas
  • Obey local laws regarding fireworks
  • Alcohol and fireworks do not mix
  • Follow label instructions
  • Never point or throw fireworks at another person
  • Always have an bucket or water or hose near by
  • Never carry fireworks in your pocket
  • Never shoot fireworks in metal or glass containers
  • Light one firework at a time
  • Never attempt to re-light a firework
  • Never have any portion of your body over the firework
  • Don’t experiment with homemade fireworks
  • Buy only fireworks from a legal source
  • Keep your pets indoors and away from fireworks

Unfortunately, accidents happen. In case of fire or water damage call SERVPRO of Stone Mountain/Clarkston at 770-496-1976. We are available 24/7 to help!

What to do Immediately Following a House Fire

5/10/2018 (Permalink)

  1. Ask whether it is safe to enter the home. Do not enter if the fire authorities deem it unsafe. They may establish a safety zone, but never assume a room is safe, until it has been cleared to enter.
  2. Know who to call.
    1. Contact family members and let them know you are safe and unharmed.
    2. Contact your insurance agent. They will be able to talk you through the necessary steps, including proper documentation and emergency lodging and living expenses (keep all of your receipts!) The insurance company may assist in securing a company to help with clean up options.
    3. You may request a fire mitigation company at this time for contents cleaning, structure cleaning, restoration etc. Contact SERVPRO® of Stone Mountain/Clarkston at 770-496-1976.
    4. Another call may be to your landlord if applicable, and to your local American Red Cross. Our company is the preferred restoration partner to The American Red Cross.
  3. Secure the property to prevent possible looting. SERVPRO® of Stone Mountain/Clarkston is available to assist with securing property/ Board Ups.
  4. If water hoses were used to exterminate the fire, drying your home is critical. It is best to call the professionals at SERVPRO® of Stone Mountain/Clarkston to do water/ fire cleanups. Water can lead to mold damage if not dried properly. Our company is an approved restoration contractor for many major insurance carriers and adheres to the highest standards in the restoration industry.
  5. Seek counseling if needed. Children and adults can feel a traumatic sense of loss and may need help to avoid a lasting sense of sadness and disorientation after a house fire. Don’t be afraid to reach out for help. A house fire is a traumatic event and individuals need to be treated with respect and compassion by those close to the process of rebuilding.

Why Most Insurance Agents Choose SERVPRO

5/10/2018 (Permalink)

SERVPRO blends customer service with accountability! They understand your responsibility to provide results to your shareholders and clients. SERVPRO is uniquely qualified to help when disaster strikes, making you their "hero" in their times of need. 

We are here to make you look good.

There are many ways to ensure success as an insurance agent. Having a strong office staff, a company who pays claims in an ethical and timely manner, advertising, being involved in your community, and maintaining a positive relationship with your clients are just a few. SERVPRO knows how critical it is that every job goes as smooth as possible, ensuring your clients trust you time and time again when they need help. Our teams are trained to reduce the lost time and mitigate the damages as quickly as possible. Whether it’s fire, water, mold or any other cleanup; we are here to help, 24 hours a day. 

Our team members are available for direct cellular calls 7 days a week, 24 hours a day. You earn your client’s loyalty by providing timely solutions. You provide help in a time of need. Instead of offering a call center solution, our team members are available to take the call on their business line! We will personally call your client back, offer a listening ear, and take away some of the fear they are experiencing.

Having a relationship with SERVPRO and our team of highly trained professionals has many benefits. We will ensure help arrives quickly (following our 1-4-8 time commitment), and our production team will help your clients regain control of their lives by treating them with respect, courteousness and working hard to get the job done correctly the first time. There are no unwelcome surprises with SERVPRO. Calling direct reduces wait times. The faster SERPVRO's team can arrive onsite to perform the cleanup, the better the results. 

That’s the SERVPRO difference. Contact us at the SERVPRO® of Stone Mountain/Clarkston at 770-496-1976. We are always here to help!.

What Conditions are Best for Mold Growth?

5/10/2018 (Permalink)

What Conditions are Best for Mold Growth?

Keeping mold from growing in your home is an important consideration for a healthy, safe environment to live. The first task in keeping mold at bay is discovering what areas and conditions might encourage mold growth. Molds are pervasive everywhere, and thrive in wet conditions. How does mold grow? Mold grows best when moisture and humidity are present. When mold spores encounter a damp surface most advantageous for fungal growth, they can begin to grow and thrive.

What Does Mold Need to Grow?

Mold spores require three things in order to grow mold:

    • nutrients
    • moisture
    • time (mold growth can start after 24 hours

How Does Mold Grow in a House?

Mold spores are everywhere, and are carried by air currents. If the spores discover a moist, dark environment they will likely settle and proliferate until your home has a major mold issue. They key to preventing mold in your house is to be diligent about maintaining proper moisture levels, keeping up with home maintenance, like roof or plumbing leaks, and quickly and effectively cleaning and drying any water spills, leaks, or flooding.

Moisture Levels in the Home

The EPA suggests maintaining or reducing home humidity levels to 30-60% (ideally 30-50%) to prevent mold growth. Mold also grows optimally in warmer conditions, and flourishes the best between 77 to 86 °F (25 to 30 °C). Condensation on or around windows can be an indication that your home’s moisture levels are too high. Two ways a homeowner can decrease the humidity in the home is by increasing ventilation and buying a dehumidifier.

To increase your home’s ventilation, be sure to use correctly vented exhaust fans while in the kitchen and bathroom, to reduce the moisture in the air. Assure that ventilation throughout your home is adequate to keep up with moisture levels. If your home is still struggling with higher than advisable humidity levels, consider buying a dehumidifier to maintain a healthy home moisture quantity that is unsusceptible or resistant to mold growth. Make sure you purchase a dehumidifier that will cover the square footage necessary for your residence.

Leaks and Home Maintenance

If your home has a leak, there is likely a mold issue. Leaks can occur in pipes, roofs, basements, appliances and windows. Because leaks are usually undetectable behind a wall or in the attic, leaks can have the advantage of time to release water into your home continuously. This constant influx of water can fuel mold growth considerably. To look for leaks, be on the watch for:

  • water stains
  • warping or bowing of walls
  • deterioration of wood
  • bubbling or cracking paint or wallpaper
  • mold symptoms (aka “sick building syndrome”)

Flooding and Other Water Damage

Flooding is a serious risk factor for mold. When excessive amounts of water enter a building and remain for a period of time, mold will begin to develop. Remember, mold can begin to emerge in 24 hours under the right growing conditions. Therefore prompt action is needed in the event of a flood to prevent or reduce mold damage in your home.

Flooding is a serious risk factor for mold.

You may wish to hire a professional like SERVPRO of Stone Mountain/Clarkston at 770-496-1976 to restore your home after a flood. This is a very good option if you can afford to hire someone who has the credentials and equipment to deal with flood and water damage in a home, or if your insurance provides you with this option. Be sure to check your home’s insurance policy on flooding and mold damage.

Different Types of Storm Damage

5/10/2018 (Permalink)

Wind Damage Restoration Hurricane damage sometimes includes severe wind damage. Roof damage in this situation may range from a missing roof, to harsh winds and rains shearing away asphalt tiles. Roof repair of obvious defects usually ensues in the wake of hurricane damage and storm remediation. Correcting roof damage may challenge homeowners after a disaster, since a roof leak may not appear obvious. How can a roof leak and roof damage escape easy detection in this situation? Wind damage may loosen flashing, eventually causing another roof leak weeks after the storm. Even a subtle roof leak of this nature can produce moist, moldy conditions inside the home. Obtaining fast roof repair may prevent long term interior damage. A wind damage home restoration expert may assist clients in receiving comprehensive roof assessments and roof repair services when hurricane damage afflicts an area. Their expertise helps property owners address storm damage and roof damage more effectively.

Flooding And Recovery Flood water frequently poses a risk in coastal areas. Yet heavy rains may cause river flooding miles inland also. If the surrounding terrain cannot absorb ground water, runoff contributes to flood water. Even residents of mountainous areas sometimes sustain varying degrees of flood damage if frozen pipes rupture. Flood pump failures contribute to basement flooding and contaminated ground water in some locations, too. Flooding may disrupt municipal water systems. Experts need to assess ground water and evaluate the condition of pipes following flood damage. By relying upon a trained specialist, you'll usually obtain faster storm remediation. These experts may suggest ways to help mitigate flood water damage in the future, for instance, by requesting backup flood pump installation.

Call SERVPRO® of Stone Mountain/Clarkston at 770-496-1976 for any of your storm concerns.

Water Damage Restoration

5/10/2018 (Permalink)

SERVPRO® of Stone Mountain/Clarkston provides 24-hour fire, water and mold restoration services in Stone Mountain and the surrounding areas.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO® of Stone Mountain/Clarkston provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage can be very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO® of Stone Mountain/Clarkston arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 770-496-1976

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.