Recent Why SERVPRO Posts

Why SERVPRO Is The Best Selection for Your Restoration Needs

7/26/2023 (Permalink)

a large downed tree near a small house and fence No matter what kind of damage you face, remember to call SERVPRO of Stone Mountain/Clarkston for all of your restoration needs.

Every restoration effort has at least one thing in common—time. The longer damage is allowed to fester in your property, the less likely you will get away with a quick and inexpensive restoration and cleanup.

So, what makes time so important when it comes to damage? It’s the things inside your home that aren’t designed to face extended exposure to the elements. Items like flooring, carpet, and any fabric or wooden furniture will suffer immediate damage when exposed to water, with more damage happening as time goes on.

To avoid costly cleanup and an extended restoration process, you can take action before damage arrives to mitigate the potential destruction. Take steps like clearing your property of dead trees before a storm to reduce impact damage or cleaning your kitchen thoroughly to reduce any fire hazards.

In addition, you should have an emergency plan that everyone in your household knows well. Thanks to the Georgia state government, we have Ready Georgia, which compiles some great information about how you can prepare for the disasters we face here.

Unfortunately, many people will suffer home or business damage during their lives, and it’s important for everyone to know why SERVPRO is the right choice for you.

You Can Rely on Us Anytime

Our team has years of experience working with both commercial and residential damage, which gives us great insight into how stressful these events can be. No kind of damage is ever expected or planned for, so it’s important for you to have someone that you can count on day or night.

This is why our experts stay ready 24⁄7. You can call at any time of the day, and we’ll provide a quick response to help you get started on the right path to restoration.

More Than Restoration

Our professionals provide more than just constant service, however; they also become an integral part of the communities we serve. Our location is locally owned and operated, which allows us to connect with the people in our region and be more than simply a restoration provider.

Aside from all this, our team is trained to handle every kind of disaster, using industry-leading technology to get your structure back in preloss condition. With years of experience, you can feel safe trusting us with your beloved property.

No matter what kind of damage you face, remember to call SERVPRO of Stone Mountain/Clarkston for all of your cleanup and restoration needs. Not only can you rely on us any time of the day, but you can also feel confident that we’ll have you back in your home before you know it.

When you suffer damage to your home or business, it’s important that you know who to call! Contact us today to get restoration started faster.

SERVPRO of Stone Mountain/Clarkston has Certified and Trained Technicians

4/14/2022 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training?  In the restoration industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration” or S500.  Along with the written standard the IICRC also provides training and certification for restoring property damage.

We believe that ALL our employees need to be IICRC trained in Water Damage Restoration.  We don’t believe in sending out one trained technician with a team of uncertified workers.  On the job training certainly helps but being a certified Water Damage Technician is crucial.  At SERVPRO of Stone Mountain/Clarkston we send all of our full-time employees to the three-day IICRC training class after six months of employment.  This includes production personnel, our office staff and the marketing department.  If you touch a water damage file…you get trained!

SERVPRO of Stone Mountain/Clarkston Values Their Customers

4/14/2022 (Permalink)

Our clients can rely on us to call before we come, to show up on time, to perform the needed work in a timely manner and to explain the process in extensive detail.  We value the confidence that our clients have with us.  Our technicians’ high standard of professionalism can turn an unfortunate water or fire damage into a more positive one by our extraordinary customer service.

Why use SERVPRO for your water, fire or mold disasters?  The main reason to use our company is the type of service we give.  We are committed to helping the homeowner or business understand the process of mitigation or reconstruction to offer the highest quality of service.  Our technicians have many years of experience and have the knowledge of how to best apply the guidelines for the restoration process.

Our business is one that no one hopes to need, but our hope is that we can assist both homeowners and businesses to be prepared and to know who to call if a disaster strikes.

SERVPRO of Stone Mountain/Clarkston- The Catch All Restoration Company

4/14/2022 (Permalink)

We understand that emergencies never happen at a good time. That’s where we can help! No matter whether you have water, mold or smoke damage, you can count on us to be ready. SERVPRO of Stone Mountain/Clarkston has a qualified team that can begin your emergency restoration services today.

Water Damage

Suffering severe water damage from flooding water or a burst pipe needs immediate attention. The water needs to be extracted so that drying can take place as soon as possible. The longer water sits in your home or business the greater chances of having secondary damages such as mold. We have a team of trained water technicians on call 24 hours a day. When you call our number after hours you will get a live person who will page the water team that is on call. Our average call back time for the technician responding is just 14 minutes.

Mold Damage

If you see mold inside your home or office then give SERVPRO of Stone Mountain/Clarkston a call. We have trained IICRC technicians certified as Applied Microbial Remediation Technicians that can remediate the problem. Mold estimates are scheduled by our office administration team during regular business hours. There is a service fee for scheduling a technician to visit your home and develop a written estimate for remediation. This service fee is deducted from the estimate if you select us to complete the work.

Mold often appears from water damage that is not seen or was not dried properly. Sometimes mold is not visually present but there is a moldy or stale smell in the air. In this case you will need to call an Industrial Hygienist to come and sample the home. They will send these samples to a lab to determine what types of mold are present and if you have a problem that needs our attention.

Fire Damage

Fires can be destructive along with the soot and smoke that are also present. Fire damage requires emergency service as soon as possible. Securing the home from unwanted visitors and mitigating corrosive damage to metals that can become pitted from the acidic soot are just a few of the items that require immediate attention. We are trained, licensed and insured to handle all the problems that come from having a fire.

No matter what loss or damage you may have had in your home, call SERVPRO of Stone Mountain/Clarkston today for assistance on restoring your home to the way it was prior to any loss. 

SERVPRO of Stone Mountain/Clarkston has Certified and Trained Technicians

4/14/2022 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training?  In the restoration industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration” or S500.  Along with the written standard the IICRC also provides training and certification for restoring property damage.

We believe that ALL our employees need to be IICRC trained in Water Damage Restoration.  We don’t believe in sending out one trained technician with a team of uncertified workers.  On the job training certainly helps but being a certified Water Damage Technician is crucial.  At SERVPRO of Stone Mountain/Clarkston we send all of our full-time employees to the three-day IICRC training class after six months of employment.  This includes production personnel, our office staff and the marketing department.  If you touch a water damage file…you get trained!

SERVPRO of Stone Mountain/Clarkston Values Their Customers

4/14/2022 (Permalink)

Our clients can rely on us to call before we come, to show up on time, to perform the needed work in a timely manner and to explain the process in extensive detail.  We value the confidence that our clients have with us.  Our technicians’ high standard of professionalism can turn an unfortunate water or fire damage into a more positive one by our extraordinary customer service.

Why use SERVPRO for your water, fire or mold disasters?  The main reason to use our company is the type of service we give.  We are committed to helping the homeowner or business understand the process of mitigation or reconstruction to offer the highest quality of service.  Our technicians have many years of experience and have the knowledge of how to best apply the guidelines for the restoration process.

Our business is one that no one hopes to need, but our hope is that we can assist both homeowners and businesses to be prepared and to know who to call if a disaster strikes.

SERVPRO of Stone Mountain/Clarkston- The Catch All Restoration Company

4/14/2022 (Permalink)

We understand that emergencies never happen at a good time. That’s where we can help! No matter whether you have water, mold or smoke damage, you can count on us to be ready. SERVPRO of Stone Mountain/Clarkston has a qualified team that can begin your emergency restoration services today.

Water Damage

Suffering severe water damage from flooding water or a burst pipe needs immediate attention. The water needs to be extracted so that drying can take place as soon as possible. The longer water sits in your home or business the greater chances of having secondary damages such as mold. We have a team of trained water technicians on call 24 hours a day. When you call our number after hours you will get a live person who will page the water team that is on call. Our average call back time for the technician responding is just 14 minutes.

Mold Damage

If you see mold inside your home or office then give SERVPRO of Stone Mountain/Clarkston a call. We have trained IICRC technicians certified as Applied Microbial Remediation Technicians that can remediate the problem. Mold estimates are scheduled by our office administration team during regular business hours. There is a service fee for scheduling a technician to visit your home and develop a written estimate for remediation. This service fee is deducted from the estimate if you select us to complete the work.

Mold often appears from water damage that is not seen or was not dried properly. Sometimes mold is not visually present but there is a moldy or stale smell in the air. In this case you will need to call an Industrial Hygienist to come and sample the home. They will send these samples to a lab to determine what types of mold are present and if you have a problem that needs our attention.

Fire Damage

Fires can be destructive along with the soot and smoke that are also present. Fire damage requires emergency service as soon as possible. Securing the home from unwanted visitors and mitigating corrosive damage to metals that can become pitted from the acidic soot are just a few of the items that require immediate attention. We are trained, licensed and insured to handle all the problems that come from having a fire.

No matter what loss or damage you may have had in your home, call SERVPRO of Stone Mountain/Clarkston today for assistance on restoring your home to the way it was prior to any loss. 

SERVPRO of Stone Mountain/Clarkston has Certified and Trained Technicians

4/14/2022 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training?  In the restoration industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration” or S500.  Along with the written standard the IICRC also provides training and certification for restoring property damage.

We believe that ALL our employees need to be IICRC trained in Water Damage Restoration.  We don’t believe in sending out one trained technician with a team of uncertified workers.  On the job training certainly helps but being a certified Water Damage Technician is crucial.  At SERVPRO of Stone Mountain/Clarkston we send all of our full-time employees to the three-day IICRC training class after six months of employment.  This includes production personnel, our office staff and the marketing department.  If you touch a water damage file…you get trained!

SERVPRO of Stone Mountain/Clarkston Values Their Customers

4/14/2022 (Permalink)

Our clients can rely on us to call before we come, to show up on time, to perform the needed work in a timely manner and to explain the process in extensive detail.  We value the confidence that our clients have with us.  Our technicians’ high standard of professionalism can turn an unfortunate water or fire damage into a more positive one by our extraordinary customer service.

Why use SERVPRO for your water, fire or mold disasters?  The main reason to use our company is the type of service we give.  We are committed to helping the homeowner or business understand the process of mitigation or reconstruction to offer the highest quality of service.  Our technicians have many years of experience and have the knowledge of how to best apply the guidelines for the restoration process.

Our business is one that no one hopes to need, but our hope is that we can assist both homeowners and businesses to be prepared and to know who to call if a disaster strikes.

SERVPRO of Stone Mountain/Clarkston- The Catch All Restoration Company

4/14/2022 (Permalink)

We understand that emergencies never happen at a good time. That’s where we can help! No matter whether you have water, mold or smoke damage, you can count on us to be ready. SERVPRO of Stone Mountain/Clarkston has a qualified team that can begin your emergency restoration services today.

Water Damage

Suffering severe water damage from flooding water or a burst pipe needs immediate attention. The water needs to be extracted so that drying can take place as soon as possible. The longer water sits in your home or business the greater chances of having secondary damages such as mold. We have a team of trained water technicians on call 24 hours a day. When you call our number after hours you will get a live person who will page the water team that is on call. Our average call back time for the technician responding is just 14 minutes.

Mold Damage

If you see mold inside your home or office then give SERVPRO of Stone Mountain/Clarkston a call. We have trained IICRC technicians certified as Applied Microbial Remediation Technicians that can remediate the problem. Mold estimates are scheduled by our office administration team during regular business hours. There is a service fee for scheduling a technician to visit your home and develop a written estimate for remediation. This service fee is deducted from the estimate if you select us to complete the work.

Mold often appears from water damage that is not seen or was not dried properly. Sometimes mold is not visually present but there is a moldy or stale smell in the air. In this case you will need to call an Industrial Hygienist to come and sample the home. They will send these samples to a lab to determine what types of mold are present and if you have a problem that needs our attention.

Fire Damage

Fires can be destructive along with the soot and smoke that are also present. Fire damage requires emergency service as soon as possible. Securing the home from unwanted visitors and mitigating corrosive damage to metals that can become pitted from the acidic soot are just a few of the items that require immediate attention. We are trained, licensed and insured to handle all the problems that come from having a fire.

No matter what loss or damage you may have had in your home, call SERVPRO of Stone Mountain/Clarkston today for assistance on restoring your home to the way it was prior to any loss. 

Being Ready Should Disaster Strike

4/7/2022 (Permalink)

Research shows that more than50% of businesses close following a disaster. Of the businesses that survive, the overwhelming majority of them have a preparedness plan in place. Pre- planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be.

Having a "SERVPRO Emergency READY Profile" for your business helps by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire, or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, "Are you Ready for whatever happens?"

Call SERVPROat 770-448-5782 to schedule a free Emergency READY Plan. We are here to help.

Meet SERVPRO of Stone Mountain/Clarkston Reconstruction Department

4/7/2022 (Permalink)

Here at SERVPRO of Stone Mountain/Clarkston are excited to introduce our Reconstruction Team. The team is lead by our Construction Manager, Mike Meredith. Mike oversees two project Managers: Mike W. and Austin. Brooke and Lori are our office administrators for the Reconstruction Department. 

Our experience in construction dates to the early 2000's when we started out as just a general construction company.

Our reconstruction department can handle any size job. We will do insurance jobs or self-pay jobs. No job is too small or too large for our team.

We believe in quality, honesty and hard work.  We are a company based on trust and reliability. We value our customers opinions and strive to make it the easiest experience in a difficult time.

If you are looking for a reliable reconstruction team, then we are your guys. We build more than homes; we build lasting relationships. Give us a call at 770-445782 for all your reconstruction needs.

Being Ready Should Disaster Strike

4/7/2022 (Permalink)

Research shows that more than50% of businesses close following a disaster. Of the businesses that survive, the overwhelming majority of them have a preparedness plan in place. Pre- planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be.

Having a "SERVPRO Emergency READY Profile" for your business helps by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire, or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, "Are you Ready for whatever happens?"

Call SERVPROat 770-448-5782 to schedule a free Emergency READY Plan. We are here to help.

Meet SERVPRO of Stone Mountain/Clarkston Reconstruction Department

4/7/2022 (Permalink)

Here at SERVPRO of Stone Mountain/Clarkston are excited to introduce our Reconstruction Team. The team is lead by our Construction Manager, Mike Meredith. Mike oversees two project Managers: Mike W. and Austin. Brooke and Lori are our office administrators for the Reconstruction Department. 

Our experience in construction dates to the early 2000's when we started out as just a general construction company.

Our reconstruction department can handle any size job. We will do insurance jobs or self-pay jobs. No job is too small or too large for our team.

We believe in quality, honesty and hard work.  We are a company based on trust and reliability. We value our customers opinions and strive to make it the easiest experience in a difficult time.

If you are looking for a reliable reconstruction team, then we are your guys. We build more than homes; we build lasting relationships. Give us a call at 770-445782 for all your reconstruction needs.

Being Ready Should Disaster Strike

4/7/2022 (Permalink)

Research shows that more than50% of businesses close following a disaster. Of the businesses that survive, the overwhelming majority of them have a preparedness plan in place. Pre- planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be.

Having a "SERVPRO Emergency READY Profile" for your business helps by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire, or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, "Are you Ready for whatever happens?"

Call SERVPROat 770-448-5782 to schedule a free Emergency READY Plan. We are here to help.

Meet SERVPRO of Stone Mountain/Clarkston Reconstruction Department

4/7/2022 (Permalink)

Here at SERVPRO of Stone Mountain/Clarkston are excited to introduce our Reconstruction Team. The team is lead by our Construction Manager, Mike Meredith. Mike oversees two project Managers: Mike W. and Austin. Brooke and Lori are our office administrators for the Reconstruction Department. 

Our experience in construction dates to the early 2000's when we started out as just a general construction company.

Our reconstruction department can handle any size job. We will do insurance jobs or self-pay jobs. No job is too small or too large for our team.

We believe in quality, honesty and hard work.  We are a company based on trust and reliability. We value our customers opinions and strive to make it the easiest experience in a difficult time.

If you are looking for a reliable reconstruction team, then we are your guys. We build more than homes; we build lasting relationships. Give us a call at 770-445782 for all your reconstruction needs.

All in One Remediation and Restoration Company SERVPRO of Stone Mountain/Clarkston

2/18/2022 (Permalink)

SERVPRO of Gwinnett County South is a one-stop service for a great many things. You may know us as the company that helped your neighbor with a sewage backup or the team that cleans your office. Or maybe you only know us as a set of big green vans you see around town occasionally.

But whatever you know SERVPRO for, there’s a good chance there’s much more about us that you don’t know. So today we want to spell out some more of our available services for you—because when you need help in any of these areas, we want you to know you can trust SERVPRO to take care of you.

Water damage recovery. Water damage is a major pain for millions of homeowners each year, and SERVPRO has custom solutions for all of them. No matter the nature or size of the damage, we can get your home back in the dry again.

Fire damage recovery. Fires in homes across the U.S. happen twice a minute or more, meaning a lot of homes are damaged every day. We’ve got the tools and training to take care of homeowners dealing with fire-related loss.

Mold removal. Mold is often an unfortunate side effect of water damage, and sometimes it’s a result of atmospheric conditions. Regardless, it can eat away at your home—and it’s not safe to remove major mold damage by yourself.

Storm recovery. We see everything from big thunderstorms to tornadoes in Lawrenceville, and they can leave major damage behind. When storms take a bite out of area homes, we help homeowners recover, restoring as much as we can along the way.

Commercial needs. Businesses need cleanup and recovery, too, and we offer all our services for commercial enterprise for that very reason. From full-size business parks to mom-and-pop shops, we take care of local businesses who need us.

General cleaning. We know what you’re thinking—do you have to wait until a storm floods your basement to get your carpet cleaned? No way! We can help you anytime, with any cleaning task you may need.

Specialty cleaning. There are a lot of different places that get dirty a lot of different ways, and we take care of all of them. If there’s an unusual cleaning need, rest assured we can handle it.

Construction. When the damage is more than surface-level, we can manage that too, even if it means remodeling, reconstruction and full-scale rebuilding.

Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done.

All in One Remediation and Restoration Company SERVPRO of Stone Mountain/Clarkston

2/18/2022 (Permalink)

SERVPRO of Gwinnett County South is a one-stop service for a great many things. You may know us as the company that helped your neighbor with a sewage backup or the team that cleans your office. Or maybe you only know us as a set of big green vans you see around town occasionally.

But whatever you know SERVPRO for, there’s a good chance there’s much more about us that you don’t know. So today we want to spell out some more of our available services for you—because when you need help in any of these areas, we want you to know you can trust SERVPRO to take care of you.

Water damage recovery. Water damage is a major pain for millions of homeowners each year, and SERVPRO has custom solutions for all of them. No matter the nature or size of the damage, we can get your home back in the dry again.

Fire damage recovery. Fires in homes across the U.S. happen twice a minute or more, meaning a lot of homes are damaged every day. We’ve got the tools and training to take care of homeowners dealing with fire-related loss.

Mold removal. Mold is often an unfortunate side effect of water damage, and sometimes it’s a result of atmospheric conditions. Regardless, it can eat away at your home—and it’s not safe to remove major mold damage by yourself.

Storm recovery. We see everything from big thunderstorms to tornadoes in Lawrenceville, and they can leave major damage behind. When storms take a bite out of area homes, we help homeowners recover, restoring as much as we can along the way.

Commercial needs. Businesses need cleanup and recovery, too, and we offer all our services for commercial enterprise for that very reason. From full-size business parks to mom-and-pop shops, we take care of local businesses who need us.

General cleaning. We know what you’re thinking—do you have to wait until a storm floods your basement to get your carpet cleaned? No way! We can help you anytime, with any cleaning task you may need.

Specialty cleaning. There are a lot of different places that get dirty a lot of different ways, and we take care of all of them. If there’s an unusual cleaning need, rest assured we can handle it.

Construction. When the damage is more than surface-level, we can manage that too, even if it means remodeling, reconstruction and full-scale rebuilding.

Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done.

All in One Remediation and Restoration Company SERVPRO of Stone Mountain/Clarkston

2/18/2022 (Permalink)

SERVPRO of Gwinnett County South is a one-stop service for a great many things. You may know us as the company that helped your neighbor with a sewage backup or the team that cleans your office. Or maybe you only know us as a set of big green vans you see around town occasionally.

But whatever you know SERVPRO for, there’s a good chance there’s much more about us that you don’t know. So today we want to spell out some more of our available services for you—because when you need help in any of these areas, we want you to know you can trust SERVPRO to take care of you.

Water damage recovery. Water damage is a major pain for millions of homeowners each year, and SERVPRO has custom solutions for all of them. No matter the nature or size of the damage, we can get your home back in the dry again.

Fire damage recovery. Fires in homes across the U.S. happen twice a minute or more, meaning a lot of homes are damaged every day. We’ve got the tools and training to take care of homeowners dealing with fire-related loss.

Mold removal. Mold is often an unfortunate side effect of water damage, and sometimes it’s a result of atmospheric conditions. Regardless, it can eat away at your home—and it’s not safe to remove major mold damage by yourself.

Storm recovery. We see everything from big thunderstorms to tornadoes in Lawrenceville, and they can leave major damage behind. When storms take a bite out of area homes, we help homeowners recover, restoring as much as we can along the way.

Commercial needs. Businesses need cleanup and recovery, too, and we offer all our services for commercial enterprise for that very reason. From full-size business parks to mom-and-pop shops, we take care of local businesses who need us.

General cleaning. We know what you’re thinking—do you have to wait until a storm floods your basement to get your carpet cleaned? No way! We can help you anytime, with any cleaning task you may need.

Specialty cleaning. There are a lot of different places that get dirty a lot of different ways, and we take care of all of them. If there’s an unusual cleaning need, rest assured we can handle it.

Construction. When the damage is more than surface-level, we can manage that too, even if it means remodeling, reconstruction and full-scale rebuilding.

Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done.

SERVPRO of Stone Mountain is Here to Lend a Hand.

4/14/2021 (Permalink)

We understand that emergencies never happen at a good time.  That’s where we can help!  No matter whether you have water, mold or smoke damage, you can count on us to be ready.  SERVPRO of Stone Mountain/Clarkston has a qualified team that can begin your emergency restoration services today. 

Water Damage

Suffering severe water damage from flooding water or a burst pipe needs immediate attention.  The water needs to be extracted so that drying can take place as soon as possible.  The longer water sits in your home or business the greater chances of having secondary damages such as mold.  We have a team of trained water technicians on call 24 hours a day.  When you call our number after hours you will get a live person who will page the water team that is on call.  Our average call back time for the technician responding is just 14 minutes.

Mold Damage

If you see mold inside your home or office then give SERVPRO of Gwinnett County South a call.  We have trained IICRC technicians certified as Applied Microbial Remediation Technicians that can remediate the problem.  Mold estimates are scheduled by our office administration team during regular business hours.  There is a service fee for scheduling a technician to visit your home and develop a written estimate for remediation.  This service fee is deducted from the estimate if you select us to complete the work. 

Mold often appears from water damage that is not seen or was not dried properly.  Sometimes mold is not visually present but there is a moldy or stale smell in the air.  In this case you will need to call an Industrial Hygienist to come and sample the home.  They will send these samples to a lab to determine what types of mold are present and if you have a problem that needs our attention.

Fire Damage

Fires can be destructive along with the soot and smoke that are also present.  Fire damage requires emergency service as soon as possible.  Securing the home from unwanted visitors and mitigating corrosive damage to metals that can become pitted from the acidic soot are just a few of the items that require immediate attention.  We are trained, licensed and insured to handle all the problems that come from having a fire.

SERVPRO of Stone Mountain/Clarkston is the Trusted Restoration Company You Can Trust After a Fire.

4/14/2021 (Permalink)

Now is a great time to review and rehearse your household’s fire escape plan, and you also may want to consider researching restoration companies. If you suffer a home fire, knowing who you can call once the flames are extinguished can help your repairs happen more quickly so your home can be back to its condition before the fire occurred.

Our Home Fire Restoration Process

When doing a restoration job after a home fire, we understand the importance of making sure it is done correctly. There are several aspects that must be considered, including damage to structures, belongings and even the air supply of your home. By taking all this into consideration, we are able to utilize the following methods to provide you with restoration:

Structural Cleaning

Restoring the structural elements of a home consists of cleaning and repairing any floors, drywall portions or other sections that have been impacted. We will first perform tests to determine how your damage is spread through the home and what work should be done, then our technicians will begin taking action to remove the soot, smoke and flames from these items.

Content Cleaning

In most cases of damage to your belongings, it is more cost-effective to have them restored rather than to replace them. We use advanced cleaning tools with both wet and dry cleaning methodology in order to restore the items we are able to in your home. We can typically handle everything from upholstery to wood furniture to electronics, making sure you can keep the majority of the items you love.

Deodorization Services

While the damage to structures and contents is visible, there is also air quality damage that fires can cause. Not only can smoke odors linger for a long time throughout the home, but the airborne soot particles left behind can lead to serious health effects later on. We make use of air scrubbers and other tools to deodorize and purify the air, ensuring all smoke smells and hazardous soot particles get removed.

We are here 247 to help you recover.

Making Sure You Are in Good Hands at SERVPRO of Stone Mountain/Clarkston

4/14/2021 (Permalink)

Monday through Friday at 8:15am the entire staff of SERVPRO® of Stone Mountain/Clarkston begins with a meeting in front of our Work In Progress board.  This WIP board, as it is called, shows our Work in Progress and lets everyone assess and review what work is scheduled for the day and for the week ahead.  This daily meeting is good example of the team approach SERVPRO® takes in providing quality work to our customers.  The corporate theme of “One Team” makes sure that all team members, from the front office to the crew of technicians, know that they each have to play a role in getting the job done.  SERVPRO® of Stone Mountain/Clarkston is locally known for its prompt and professional service.

We offer full-service restoration, meaning we can handle your loss through the emergency service response, mitigation of damage and complete reconstruction.  When clients learn that we can do all stages of the disaster recovery work they are relieved knowing that they will not have to deal with a multitude of people and companies to get the job done.

Our business is one that no one hopes to need, but our hope is that we can assist both homeowners and businesses to be prepared and to know who to call if a disaster strikes.

SERVPRO of Stone Mountain is Here to Lend a Hand.

4/14/2021 (Permalink)

We understand that emergencies never happen at a good time.  That’s where we can help!  No matter whether you have water, mold or smoke damage, you can count on us to be ready.  SERVPRO of Stone Mountain/Clarkston has a qualified team that can begin your emergency restoration services today. 

Water Damage

Suffering severe water damage from flooding water or a burst pipe needs immediate attention.  The water needs to be extracted so that drying can take place as soon as possible.  The longer water sits in your home or business the greater chances of having secondary damages such as mold.  We have a team of trained water technicians on call 24 hours a day.  When you call our number after hours you will get a live person who will page the water team that is on call.  Our average call back time for the technician responding is just 14 minutes.

Mold Damage

If you see mold inside your home or office then give SERVPRO of Gwinnett County South a call.  We have trained IICRC technicians certified as Applied Microbial Remediation Technicians that can remediate the problem.  Mold estimates are scheduled by our office administration team during regular business hours.  There is a service fee for scheduling a technician to visit your home and develop a written estimate for remediation.  This service fee is deducted from the estimate if you select us to complete the work. 

Mold often appears from water damage that is not seen or was not dried properly.  Sometimes mold is not visually present but there is a moldy or stale smell in the air.  In this case you will need to call an Industrial Hygienist to come and sample the home.  They will send these samples to a lab to determine what types of mold are present and if you have a problem that needs our attention.

Fire Damage

Fires can be destructive along with the soot and smoke that are also present.  Fire damage requires emergency service as soon as possible.  Securing the home from unwanted visitors and mitigating corrosive damage to metals that can become pitted from the acidic soot are just a few of the items that require immediate attention.  We are trained, licensed and insured to handle all the problems that come from having a fire.

SERVPRO of Stone Mountain/Clarkston is the Trusted Restoration Company You Can Trust After a Fire.

4/14/2021 (Permalink)

Now is a great time to review and rehearse your household’s fire escape plan, and you also may want to consider researching restoration companies. If you suffer a home fire, knowing who you can call once the flames are extinguished can help your repairs happen more quickly so your home can be back to its condition before the fire occurred.

Our Home Fire Restoration Process

When doing a restoration job after a home fire, we understand the importance of making sure it is done correctly. There are several aspects that must be considered, including damage to structures, belongings and even the air supply of your home. By taking all this into consideration, we are able to utilize the following methods to provide you with restoration:

Structural Cleaning

Restoring the structural elements of a home consists of cleaning and repairing any floors, drywall portions or other sections that have been impacted. We will first perform tests to determine how your damage is spread through the home and what work should be done, then our technicians will begin taking action to remove the soot, smoke and flames from these items.

Content Cleaning

In most cases of damage to your belongings, it is more cost-effective to have them restored rather than to replace them. We use advanced cleaning tools with both wet and dry cleaning methodology in order to restore the items we are able to in your home. We can typically handle everything from upholstery to wood furniture to electronics, making sure you can keep the majority of the items you love.

Deodorization Services

While the damage to structures and contents is visible, there is also air quality damage that fires can cause. Not only can smoke odors linger for a long time throughout the home, but the airborne soot particles left behind can lead to serious health effects later on. We make use of air scrubbers and other tools to deodorize and purify the air, ensuring all smoke smells and hazardous soot particles get removed.

We are here 247 to help you recover.

Making Sure You Are in Good Hands at SERVPRO of Stone Mountain/Clarkston

4/14/2021 (Permalink)

Monday through Friday at 8:15am the entire staff of SERVPRO® of Stone Mountain/Clarkston begins with a meeting in front of our Work In Progress board.  This WIP board, as it is called, shows our Work in Progress and lets everyone assess and review what work is scheduled for the day and for the week ahead.  This daily meeting is good example of the team approach SERVPRO® takes in providing quality work to our customers.  The corporate theme of “One Team” makes sure that all team members, from the front office to the crew of technicians, know that they each have to play a role in getting the job done.  SERVPRO® of Stone Mountain/Clarkston is locally known for its prompt and professional service.

We offer full-service restoration, meaning we can handle your loss through the emergency service response, mitigation of damage and complete reconstruction.  When clients learn that we can do all stages of the disaster recovery work they are relieved knowing that they will not have to deal with a multitude of people and companies to get the job done.

Our business is one that no one hopes to need, but our hope is that we can assist both homeowners and businesses to be prepared and to know who to call if a disaster strikes.

SERVPRO of Stone Mountain is Here to Lend a Hand.

4/14/2021 (Permalink)

We understand that emergencies never happen at a good time.  That’s where we can help!  No matter whether you have water, mold or smoke damage, you can count on us to be ready.  SERVPRO of Stone Mountain/Clarkston has a qualified team that can begin your emergency restoration services today. 

Water Damage

Suffering severe water damage from flooding water or a burst pipe needs immediate attention.  The water needs to be extracted so that drying can take place as soon as possible.  The longer water sits in your home or business the greater chances of having secondary damages such as mold.  We have a team of trained water technicians on call 24 hours a day.  When you call our number after hours you will get a live person who will page the water team that is on call.  Our average call back time for the technician responding is just 14 minutes.

Mold Damage

If you see mold inside your home or office then give SERVPRO of Gwinnett County South a call.  We have trained IICRC technicians certified as Applied Microbial Remediation Technicians that can remediate the problem.  Mold estimates are scheduled by our office administration team during regular business hours.  There is a service fee for scheduling a technician to visit your home and develop a written estimate for remediation.  This service fee is deducted from the estimate if you select us to complete the work. 

Mold often appears from water damage that is not seen or was not dried properly.  Sometimes mold is not visually present but there is a moldy or stale smell in the air.  In this case you will need to call an Industrial Hygienist to come and sample the home.  They will send these samples to a lab to determine what types of mold are present and if you have a problem that needs our attention.

Fire Damage

Fires can be destructive along with the soot and smoke that are also present.  Fire damage requires emergency service as soon as possible.  Securing the home from unwanted visitors and mitigating corrosive damage to metals that can become pitted from the acidic soot are just a few of the items that require immediate attention.  We are trained, licensed and insured to handle all the problems that come from having a fire.

SERVPRO of Stone Mountain/Clarkston is the Trusted Restoration Company You Can Trust After a Fire.

4/14/2021 (Permalink)

Now is a great time to review and rehearse your household’s fire escape plan, and you also may want to consider researching restoration companies. If you suffer a home fire, knowing who you can call once the flames are extinguished can help your repairs happen more quickly so your home can be back to its condition before the fire occurred.

Our Home Fire Restoration Process

When doing a restoration job after a home fire, we understand the importance of making sure it is done correctly. There are several aspects that must be considered, including damage to structures, belongings and even the air supply of your home. By taking all this into consideration, we are able to utilize the following methods to provide you with restoration:

Structural Cleaning

Restoring the structural elements of a home consists of cleaning and repairing any floors, drywall portions or other sections that have been impacted. We will first perform tests to determine how your damage is spread through the home and what work should be done, then our technicians will begin taking action to remove the soot, smoke and flames from these items.

Content Cleaning

In most cases of damage to your belongings, it is more cost-effective to have them restored rather than to replace them. We use advanced cleaning tools with both wet and dry cleaning methodology in order to restore the items we are able to in your home. We can typically handle everything from upholstery to wood furniture to electronics, making sure you can keep the majority of the items you love.

Deodorization Services

While the damage to structures and contents is visible, there is also air quality damage that fires can cause. Not only can smoke odors linger for a long time throughout the home, but the airborne soot particles left behind can lead to serious health effects later on. We make use of air scrubbers and other tools to deodorize and purify the air, ensuring all smoke smells and hazardous soot particles get removed.

We are here 247 to help you recover.

Making Sure You Are in Good Hands at SERVPRO of Stone Mountain/Clarkston

4/14/2021 (Permalink)

Monday through Friday at 8:15am the entire staff of SERVPRO® of Stone Mountain/Clarkston begins with a meeting in front of our Work In Progress board.  This WIP board, as it is called, shows our Work in Progress and lets everyone assess and review what work is scheduled for the day and for the week ahead.  This daily meeting is good example of the team approach SERVPRO® takes in providing quality work to our customers.  The corporate theme of “One Team” makes sure that all team members, from the front office to the crew of technicians, know that they each have to play a role in getting the job done.  SERVPRO® of Stone Mountain/Clarkston is locally known for its prompt and professional service.

We offer full-service restoration, meaning we can handle your loss through the emergency service response, mitigation of damage and complete reconstruction.  When clients learn that we can do all stages of the disaster recovery work they are relieved knowing that they will not have to deal with a multitude of people and companies to get the job done.

Our business is one that no one hopes to need, but our hope is that we can assist both homeowners and businesses to be prepared and to know who to call if a disaster strikes.

Certification On All of Our Technicians at SERVPRO of Stone Mountain/Clarkston

4/5/2021 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training?  In the restoration industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration” or S500.  Along with the written standard the IICRC also provides training and certification for restoring property damage.

We believe that ALL our employees need to be IICRC trained in Water Damage Restoration.  We don’t believe in sending out one trained technician with a team of uncertified workers.  On the job training certainly helps but being a certified Water Damage Technician is crucial.  At SERVPRO of Stone Mountain/Clarkston we send all of our full-time employees to the three-day IICRC training class after six months of employment.  This includes production personnel, our office staff and the marketing department.  If you touch a water damage file…you get trained!

What Comes With a Water Loss? Repairs. And SERVPRO of Stone Mountain Can Handle That Too.

4/5/2021 (Permalink)

Having unexpected damage to your home can cause extreme stress. Having one company come to your home to repair the source of the damage, a different company to do the demolition or mitigation, and then a third service to come and complete your repairs may add to that unexpected stress. We  have found that most of our customers enjoy using one company from start to finish. 

Here at SERVPRO of Stone Mountain/Clarkston that is most certainly possible. Our Franchise has  a team for both mitigation and construction. Our teams of mitigation and reconstruction work together from start to finish on several of our clients to help put our customers at ease when dealing with unexpected damage to their home. 

While estimate fees are usually required by other construction companies to send in a repair estimate to a client's insurance company, our Reconstruction Department waives that fee for any customer who had SERVPRO of Stone Mountain/Clarkston to complete the mitigation services needed on their home. 

SERVPRO of Stone Mountain/Clarkston strives to make these uneasy processes go as smoothly and stress free as possible for our customers. If you are like most of our clients and do not wish to have to deal with several different companies for services on your home, call us today at 770-496-1976. We look forward to hearing from you. 

Meet Our Team at SERVPRO of Stone Mountain/Clarkston

4/5/2021 (Permalink)

SERVPRO of Stone Mountain/Clarkston Team Members.

SERVPRO of Stone Mountain/Clarkston would like to introduce you to our hard-working team. We have a well-educated group here to help you in a disaster situation. Our office staff consists of Michelle Haines and Rachael with our Office Manager, Amanda. They will be the first voice you hear and your first contact with our company. Lori is our accounts manager and will be able to help with any payment questions or concerns. Mike leads the Reconstruction Team with two Project Managers, Austin and Mike W., with administrative assistant Brooke who will be able to answer any questions your have regarding reconstruction after your mitigation has been completed. 

Our crew chiefs, led by Wes, hold certifications in WRT (Water Damage Restoration Technician), AMRT (Applied Microbial Remediation Technician), FSRT (Fire & Smoke Restoration Technician) & ASD (Applied Structural Drying Technician) amongst their other certifications. Our crew chief team consists of Jesse G., Benny S., Tom J., and Alex F. Our technicians that are always there to lend a helping hand are Mindi, Jesse, Gilberto, Alexis, Jamison, Frank, and Corion. We make sure that anyone in our crew can assist you with any questions or concerns during the mitigation or remediation process.

Please call our office at any time, 7 days a week, 24 hours a day. Our office number is 770-496.1976.

Certification On All of Our Technicians at SERVPRO of Stone Mountain/Clarkston

4/5/2021 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training?  In the restoration industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration” or S500.  Along with the written standard the IICRC also provides training and certification for restoring property damage.

We believe that ALL our employees need to be IICRC trained in Water Damage Restoration.  We don’t believe in sending out one trained technician with a team of uncertified workers.  On the job training certainly helps but being a certified Water Damage Technician is crucial.  At SERVPRO of Stone Mountain/Clarkston we send all of our full-time employees to the three-day IICRC training class after six months of employment.  This includes production personnel, our office staff and the marketing department.  If you touch a water damage file…you get trained!

What Comes With a Water Loss? Repairs. And SERVPRO of Stone Mountain Can Handle That Too.

4/5/2021 (Permalink)

Having unexpected damage to your home can cause extreme stress. Having one company come to your home to repair the source of the damage, a different company to do the demolition or mitigation, and then a third service to come and complete your repairs may add to that unexpected stress. We  have found that most of our customers enjoy using one company from start to finish. 

Here at SERVPRO of Stone Mountain/Clarkston that is most certainly possible. Our Franchise has  a team for both mitigation and construction. Our teams of mitigation and reconstruction work together from start to finish on several of our clients to help put our customers at ease when dealing with unexpected damage to their home. 

While estimate fees are usually required by other construction companies to send in a repair estimate to a client's insurance company, our Reconstruction Department waives that fee for any customer who had SERVPRO of Stone Mountain/Clarkston to complete the mitigation services needed on their home. 

SERVPRO of Stone Mountain/Clarkston strives to make these uneasy processes go as smoothly and stress free as possible for our customers. If you are like most of our clients and do not wish to have to deal with several different companies for services on your home, call us today at 770-496-1976. We look forward to hearing from you. 

Meet Our Team at SERVPRO of Stone Mountain/Clarkston

4/5/2021 (Permalink)

SERVPRO of Stone Mountain/Clarkston Team Members.

SERVPRO of Stone Mountain/Clarkston would like to introduce you to our hard-working team. We have a well-educated group here to help you in a disaster situation. Our office staff consists of Michelle Haines and Rachael with our Office Manager, Amanda. They will be the first voice you hear and your first contact with our company. Lori is our accounts manager and will be able to help with any payment questions or concerns. Mike leads the Reconstruction Team with two Project Managers, Austin and Mike W., with administrative assistant Brooke who will be able to answer any questions your have regarding reconstruction after your mitigation has been completed. 

Our crew chiefs, led by Wes, hold certifications in WRT (Water Damage Restoration Technician), AMRT (Applied Microbial Remediation Technician), FSRT (Fire & Smoke Restoration Technician) & ASD (Applied Structural Drying Technician) amongst their other certifications. Our crew chief team consists of Jesse G., Benny S., Tom J., and Alex F. Our technicians that are always there to lend a helping hand are Mindi, Jesse, Gilberto, Alexis, Jamison, Frank, and Corion. We make sure that anyone in our crew can assist you with any questions or concerns during the mitigation or remediation process.

Please call our office at any time, 7 days a week, 24 hours a day. Our office number is 770-496.1976.

Certification On All of Our Technicians at SERVPRO of Stone Mountain/Clarkston

4/5/2021 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training?  In the restoration industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration” or S500.  Along with the written standard the IICRC also provides training and certification for restoring property damage.

We believe that ALL our employees need to be IICRC trained in Water Damage Restoration.  We don’t believe in sending out one trained technician with a team of uncertified workers.  On the job training certainly helps but being a certified Water Damage Technician is crucial.  At SERVPRO of Stone Mountain/Clarkston we send all of our full-time employees to the three-day IICRC training class after six months of employment.  This includes production personnel, our office staff and the marketing department.  If you touch a water damage file…you get trained!

What Comes With a Water Loss? Repairs. And SERVPRO of Stone Mountain Can Handle That Too.

4/5/2021 (Permalink)

Having unexpected damage to your home can cause extreme stress. Having one company come to your home to repair the source of the damage, a different company to do the demolition or mitigation, and then a third service to come and complete your repairs may add to that unexpected stress. We  have found that most of our customers enjoy using one company from start to finish. 

Here at SERVPRO of Stone Mountain/Clarkston that is most certainly possible. Our Franchise has  a team for both mitigation and construction. Our teams of mitigation and reconstruction work together from start to finish on several of our clients to help put our customers at ease when dealing with unexpected damage to their home. 

While estimate fees are usually required by other construction companies to send in a repair estimate to a client's insurance company, our Reconstruction Department waives that fee for any customer who had SERVPRO of Stone Mountain/Clarkston to complete the mitigation services needed on their home. 

SERVPRO of Stone Mountain/Clarkston strives to make these uneasy processes go as smoothly and stress free as possible for our customers. If you are like most of our clients and do not wish to have to deal with several different companies for services on your home, call us today at 770-496-1976. We look forward to hearing from you. 

Meet Our Team at SERVPRO of Stone Mountain/Clarkston

4/5/2021 (Permalink)

SERVPRO of Stone Mountain/Clarkston Team Members.

SERVPRO of Stone Mountain/Clarkston would like to introduce you to our hard-working team. We have a well-educated group here to help you in a disaster situation. Our office staff consists of Michelle Haines and Rachael with our Office Manager, Amanda. They will be the first voice you hear and your first contact with our company. Lori is our accounts manager and will be able to help with any payment questions or concerns. Mike leads the Reconstruction Team with two Project Managers, Austin and Mike W., with administrative assistant Brooke who will be able to answer any questions your have regarding reconstruction after your mitigation has been completed. 

Our crew chiefs, led by Wes, hold certifications in WRT (Water Damage Restoration Technician), AMRT (Applied Microbial Remediation Technician), FSRT (Fire & Smoke Restoration Technician) & ASD (Applied Structural Drying Technician) amongst their other certifications. Our crew chief team consists of Jesse G., Benny S., Tom J., and Alex F. Our technicians that are always there to lend a helping hand are Mindi, Jesse, Gilberto, Alexis, Jamison, Frank, and Corion. We make sure that anyone in our crew can assist you with any questions or concerns during the mitigation or remediation process.

Please call our office at any time, 7 days a week, 24 hours a day. Our office number is 770-496.1976.

What Makes SERVPRO of Stone Mountain/Clarkston so great?

2/19/2021 (Permalink)

Our clients can rely on us to call before we come, to show up on time, to perform the needed work in a timely manner and to explain the process in extensive detail.  We value the confidence that our clients have with us.  Our technicians’ high standard of professionalism can turn an unfortunate water or fire damage into a more positive one by our extraordinary customer service.

Why use SERVPRO for your water, fire or mold disasters?  The main reason to use our company is the type of service we give.  We are committed to helping the homeowner or business understand the process of mitigation or reconstruction to offer the highest quality of service.  Our technicians have many years of experience and have the knowledge of how to best apply the guidelines for the restoration process.

Our business is one that no one hopes to need, but our hope is that we can assist both homeowners and businesses to be prepared and to know who to call if a disaster strikes.

What Makes SERVPRO of Stone Mountain/Clarkston so great?

2/19/2021 (Permalink)

Our clients can rely on us to call before we come, to show up on time, to perform the needed work in a timely manner and to explain the process in extensive detail.  We value the confidence that our clients have with us.  Our technicians’ high standard of professionalism can turn an unfortunate water or fire damage into a more positive one by our extraordinary customer service.

Why use SERVPRO for your water, fire or mold disasters?  The main reason to use our company is the type of service we give.  We are committed to helping the homeowner or business understand the process of mitigation or reconstruction to offer the highest quality of service.  Our technicians have many years of experience and have the knowledge of how to best apply the guidelines for the restoration process.

Our business is one that no one hopes to need, but our hope is that we can assist both homeowners and businesses to be prepared and to know who to call if a disaster strikes.

What Makes SERVPRO of Stone Mountain/Clarkston so great?

2/19/2021 (Permalink)

Our clients can rely on us to call before we come, to show up on time, to perform the needed work in a timely manner and to explain the process in extensive detail.  We value the confidence that our clients have with us.  Our technicians’ high standard of professionalism can turn an unfortunate water or fire damage into a more positive one by our extraordinary customer service.

Why use SERVPRO for your water, fire or mold disasters?  The main reason to use our company is the type of service we give.  We are committed to helping the homeowner or business understand the process of mitigation or reconstruction to offer the highest quality of service.  Our technicians have many years of experience and have the knowledge of how to best apply the guidelines for the restoration process.

Our business is one that no one hopes to need, but our hope is that we can assist both homeowners and businesses to be prepared and to know who to call if a disaster strikes.

SERVPRO Certified Technicians

5/1/2020 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training? 

In this industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration”.  Along with the written standard, the IICRC also provides training and certification for restoring property damage.

We believe that ALL of our employees need to be IICRC trained in Water Damage Restoration. On the job training certainly helps, but being a certified Water Damage Technician is crucial at SERVPRO of Stone Mountain/Clarkston. Here, we  send all of our full-time employees to the three-day Institute of Inspection Cleaning Restoration and Certification (IICRC) training class after six months of employment.  This includes production personnel, our office staff, and the marketing department.  If you touch a water damage file…you get trained!

Call us today at SERVPRO of Stone Mountain/Clarkston! (770)496-1976

SERVPRO Certified Technicians

5/1/2020 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training? 

In this industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration”.  Along with the written standard, the IICRC also provides training and certification for restoring property damage.

We believe that ALL of our employees need to be IICRC trained in Water Damage Restoration. On the job training certainly helps, but being a certified Water Damage Technician is crucial at SERVPRO of Stone Mountain/Clarkston. Here, we  send all of our full-time employees to the three-day Institute of Inspection Cleaning Restoration and Certification (IICRC) training class after six months of employment.  This includes production personnel, our office staff, and the marketing department.  If you touch a water damage file…you get trained!

Call us today at SERVPRO of Stone Mountain/Clarkston! (770)496-1976

SERVPRO Certified Technicians

5/1/2020 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training? 

In this industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration”.  Along with the written standard, the IICRC also provides training and certification for restoring property damage.

We believe that ALL of our employees need to be IICRC trained in Water Damage Restoration. On the job training certainly helps, but being a certified Water Damage Technician is crucial at SERVPRO of Stone Mountain/Clarkston. Here, we  send all of our full-time employees to the three-day Institute of Inspection Cleaning Restoration and Certification (IICRC) training class after six months of employment.  This includes production personnel, our office staff, and the marketing department.  If you touch a water damage file…you get trained!

Call us today at SERVPRO of Stone Mountain/Clarkston! (770)496-1976

Why SERVPRO?

4/14/2020 (Permalink)

Homeowners and business owners rely on SERVPRO® of Stone Mountain/Clarkston to restore damaged property for many reasons. Listed below are some of the most important:

  1. SERVPRO® is Trained & Qualified

Our crew members have the best training through the IICRC (Institute of Inspection Cleaning and Restoration Certification) in water, fire, and mold damage restoration.   In addition to IICRC SERVPRO® of Stone Mountain/Clarkston has certifications from Occupational Safety and Environmental Education, Inc., The Environmental Protective Division of the State of Georgia and The Environmental Institute for Asbestos Abatement.

  1. We Respond Promptly 

 You can reach SERVPRO® of Stone Mountain/Clarkston 24 hours a day, 7 days a week and 365 days a year. Our phones are answered by our trained-on call managers for the week outside business hours. This means that you will always speak to someone who is able to dispatch crews to assist you.  We’re faster to any size disaster.

  1. We Understand

SERVPRO® of Stone Mountain/Clarkston understands the situation and how you feel when it comes to a loss. We’re on the same page with you when it comes to keeping the cost down, re-mediating the damage and making your home or business look and feel “Like it never even happened.

  1. Restore vs Replace Philosophy 

To someone who is untrained when it comes to a water or fire damage, it would make sense to replace everything. The drying and cleaning methods that we use allow us to save a lot rather than replacing it. The benefit of restoring is being cost effective, saving time, and giving the customer peace of mind.

 SERVPRO® of Stone Mountain/Clarkston is always here to help whenever you need it. If you discover water coming through the ceiling of your home at 4 AM, or your warehouse is full of smoke, call us at 770-496-1976.  You will be speaking to a decision maker who is able to dispatch a crew and help you immediately.

Why SERVPRO?

4/14/2020 (Permalink)

Homeowners and business owners rely on SERVPRO® of Stone Mountain/Clarkston to restore damaged property for many reasons. Listed below are some of the most important:

  1. SERVPRO® is Trained & Qualified

Our crew members have the best training through the IICRC (Institute of Inspection Cleaning and Restoration Certification) in water, fire, and mold damage restoration.   In addition to IICRC SERVPRO® of Stone Mountain/Clarkston has certifications from Occupational Safety and Environmental Education, Inc., The Environmental Protective Division of the State of Georgia and The Environmental Institute for Asbestos Abatement.

  1. We Respond Promptly 

 You can reach SERVPRO® of Stone Mountain/Clarkston 24 hours a day, 7 days a week and 365 days a year. Our phones are answered by our trained-on call managers for the week outside business hours. This means that you will always speak to someone who is able to dispatch crews to assist you.  We’re faster to any size disaster.

  1. We Understand

SERVPRO® of Stone Mountain/Clarkston understands the situation and how you feel when it comes to a loss. We’re on the same page with you when it comes to keeping the cost down, re-mediating the damage and making your home or business look and feel “Like it never even happened.

  1. Restore vs Replace Philosophy 

To someone who is untrained when it comes to a water or fire damage, it would make sense to replace everything. The drying and cleaning methods that we use allow us to save a lot rather than replacing it. The benefit of restoring is being cost effective, saving time, and giving the customer peace of mind.

 SERVPRO® of Stone Mountain/Clarkston is always here to help whenever you need it. If you discover water coming through the ceiling of your home at 4 AM, or your warehouse is full of smoke, call us at 770-496-1976.  You will be speaking to a decision maker who is able to dispatch a crew and help you immediately.

Why SERVPRO?

4/14/2020 (Permalink)

Homeowners and business owners rely on SERVPRO® of Stone Mountain/Clarkston to restore damaged property for many reasons. Listed below are some of the most important:

  1. SERVPRO® is Trained & Qualified

Our crew members have the best training through the IICRC (Institute of Inspection Cleaning and Restoration Certification) in water, fire, and mold damage restoration.   In addition to IICRC SERVPRO® of Stone Mountain/Clarkston has certifications from Occupational Safety and Environmental Education, Inc., The Environmental Protective Division of the State of Georgia and The Environmental Institute for Asbestos Abatement.

  1. We Respond Promptly 

 You can reach SERVPRO® of Stone Mountain/Clarkston 24 hours a day, 7 days a week and 365 days a year. Our phones are answered by our trained-on call managers for the week outside business hours. This means that you will always speak to someone who is able to dispatch crews to assist you.  We’re faster to any size disaster.

  1. We Understand

SERVPRO® of Stone Mountain/Clarkston understands the situation and how you feel when it comes to a loss. We’re on the same page with you when it comes to keeping the cost down, re-mediating the damage and making your home or business look and feel “Like it never even happened.

  1. Restore vs Replace Philosophy 

To someone who is untrained when it comes to a water or fire damage, it would make sense to replace everything. The drying and cleaning methods that we use allow us to save a lot rather than replacing it. The benefit of restoring is being cost effective, saving time, and giving the customer peace of mind.

 SERVPRO® of Stone Mountain/Clarkston is always here to help whenever you need it. If you discover water coming through the ceiling of your home at 4 AM, or your warehouse is full of smoke, call us at 770-496-1976.  You will be speaking to a decision maker who is able to dispatch a crew and help you immediately.

Preventative Cleaning

4/13/2020 (Permalink)

SERVPRO® of Stone Mountain/Clarkston is here to help during this time of need.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention (CDC). We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO® of Stone Mountain/Clarkston at 770-4961976.

Preventative Cleaning

4/13/2020 (Permalink)

SERVPRO® of Stone Mountain/Clarkston is here to help during this time of need.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention (CDC). We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO® of Stone Mountain/Clarkston at 770-4961976.

Preventative Cleaning

4/13/2020 (Permalink)

SERVPRO® of Stone Mountain/Clarkston is here to help during this time of need.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention (CDC). We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO® of Stone Mountain/Clarkston at 770-4961976.

Being Ready, Should disaster strike

4/7/2020 (Permalink)

Why SERVPRO®? Being Ready Should Disaster Strike

Latest research indicates that as many as 50% of businesses close following a disaster. Of the businesses that survive, the overwhelming majority of them have a preparedness plan in place. Pre- planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be. 

Having a "SERVPRO Emergency READY Profile" for your business helps by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire, or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, "Are you Ready for whatever happens?"

Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 to schedule a free Emergency READY Plan.  We are here to help.

Being Ready, Should disaster strike

4/7/2020 (Permalink)

Why SERVPRO®? Being Ready Should Disaster Strike

Latest research indicates that as many as 50% of businesses close following a disaster. Of the businesses that survive, the overwhelming majority of them have a preparedness plan in place. Pre- planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be. 

Having a "SERVPRO Emergency READY Profile" for your business helps by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire, or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, "Are you Ready for whatever happens?"

Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 to schedule a free Emergency READY Plan.  We are here to help.

Being Ready, Should disaster strike

4/7/2020 (Permalink)

Why SERVPRO®? Being Ready Should Disaster Strike

Latest research indicates that as many as 50% of businesses close following a disaster. Of the businesses that survive, the overwhelming majority of them have a preparedness plan in place. Pre- planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be. 

Having a "SERVPRO Emergency READY Profile" for your business helps by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire, or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, "Are you Ready for whatever happens?"

Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 to schedule a free Emergency READY Plan.  We are here to help.

Personal Protective Equipment

4/6/2020 (Permalink)

Why SERVPRO®

PPE stands for Personal Protective Equipment' 

Our technicians use Personal Protective Equipment or PPE on jobs such as:

  • Mold remediation | Biohazard situations | Preventative cleaning |

It is an OSHA regulation for our technicians to wear PPE in certain situations. Don't be scared if you see them in the suits, it's for their safety! 

The primary function of PPE is to "minimize exposure to hazards that cause serious workplace injuries and illnesses." ¹ 

Some hazards our teams may come in contact with include:

  • Chemicals | Biohazardous materials | Mold & mold spores | Mechanical, electrical & physical hazards | Other fumes 

There are many types of PPE, but when it comes to SERVPRO®, our teams can mostly be seen wearing

Eye protection | Foot & leg protection (booties) | Hand & arm protection | Other face protection | 

  • Eye protection / face protection 

You may see our techs wearing goggles or a full face respirator. This is protecting them from inhaling any airborne mold, dust, chemicals, and other fumes. 

  • Hand & arm protection / gloves 

Gloves protect their skin from any contact with mold, irritating cleaning solutions, chemicals, biological contaminants, and other hazards. 

  • Foot & leg protection / protective clothing 

Our techs often wear full body suits that include the protective booties at the bottom that cover their shoes, so they don't track any contaminants throughout the property or bring any back to the office or back home with them! 

If your Stone Mountain home or business requires mold, water, sewage, biohazardous or fire cleanup or remediation, give SERVPRO® of Stone Mountain/ Clarkston a call at 770-496-1976.  We're here 24/7! 

Personal Protective Equipment

4/6/2020 (Permalink)

Why SERVPRO®

PPE stands for Personal Protective Equipment' 

Our technicians use Personal Protective Equipment or PPE on jobs such as:

  • Mold remediation | Biohazard situations | Preventative cleaning |

It is an OSHA regulation for our technicians to wear PPE in certain situations. Don't be scared if you see them in the suits, it's for their safety! 

The primary function of PPE is to "minimize exposure to hazards that cause serious workplace injuries and illnesses." ¹ 

Some hazards our teams may come in contact with include:

  • Chemicals | Biohazardous materials | Mold & mold spores | Mechanical, electrical & physical hazards | Other fumes 

There are many types of PPE, but when it comes to SERVPRO®, our teams can mostly be seen wearing

Eye protection | Foot & leg protection (booties) | Hand & arm protection | Other face protection | 

  • Eye protection / face protection 

You may see our techs wearing goggles or a full face respirator. This is protecting them from inhaling any airborne mold, dust, chemicals, and other fumes. 

  • Hand & arm protection / gloves 

Gloves protect their skin from any contact with mold, irritating cleaning solutions, chemicals, biological contaminants, and other hazards. 

  • Foot & leg protection / protective clothing 

Our techs often wear full body suits that include the protective booties at the bottom that cover their shoes, so they don't track any contaminants throughout the property or bring any back to the office or back home with them! 

If your Stone Mountain home or business requires mold, water, sewage, biohazardous or fire cleanup or remediation, give SERVPRO® of Stone Mountain/ Clarkston a call at 770-496-1976.  We're here 24/7! 

Personal Protective Equipment

4/6/2020 (Permalink)

Why SERVPRO®

PPE stands for Personal Protective Equipment' 

Our technicians use Personal Protective Equipment or PPE on jobs such as:

  • Mold remediation | Biohazard situations | Preventative cleaning |

It is an OSHA regulation for our technicians to wear PPE in certain situations. Don't be scared if you see them in the suits, it's for their safety! 

The primary function of PPE is to "minimize exposure to hazards that cause serious workplace injuries and illnesses." ¹ 

Some hazards our teams may come in contact with include:

  • Chemicals | Biohazardous materials | Mold & mold spores | Mechanical, electrical & physical hazards | Other fumes 

There are many types of PPE, but when it comes to SERVPRO®, our teams can mostly be seen wearing

Eye protection | Foot & leg protection (booties) | Hand & arm protection | Other face protection | 

  • Eye protection / face protection 

You may see our techs wearing goggles or a full face respirator. This is protecting them from inhaling any airborne mold, dust, chemicals, and other fumes. 

  • Hand & arm protection / gloves 

Gloves protect their skin from any contact with mold, irritating cleaning solutions, chemicals, biological contaminants, and other hazards. 

  • Foot & leg protection / protective clothing 

Our techs often wear full body suits that include the protective booties at the bottom that cover their shoes, so they don't track any contaminants throughout the property or bring any back to the office or back home with them! 

If your Stone Mountain home or business requires mold, water, sewage, biohazardous or fire cleanup or remediation, give SERVPRO® of Stone Mountain/ Clarkston a call at 770-496-1976.  We're here 24/7! 

We are cleaning experts

3/17/2020 (Permalink)

We are here to help during this trying time!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

Kitchen/Food Areas
Bathrooms
Schools/Classrooms
Offices
Retail Spaces
Water Fountains
Shelving/Racks
Sales Counters
Carpets and Rugs
Stair Handrails
Elevator Cars
Playground Equipment
Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Stone Mountain/Clarkston, 770-496-1976

We are cleaning experts

3/17/2020 (Permalink)

We are here to help during this trying time!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

Kitchen/Food Areas
Bathrooms
Schools/Classrooms
Offices
Retail Spaces
Water Fountains
Shelving/Racks
Sales Counters
Carpets and Rugs
Stair Handrails
Elevator Cars
Playground Equipment
Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Stone Mountain/Clarkston, 770-496-1976

We are cleaning experts

3/17/2020 (Permalink)

We are here to help during this trying time!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

Kitchen/Food Areas
Bathrooms
Schools/Classrooms
Offices
Retail Spaces
Water Fountains
Shelving/Racks
Sales Counters
Carpets and Rugs
Stair Handrails
Elevator Cars
Playground Equipment
Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Stone Mountain/Clarkston, 770-496-1976

Service Sets Us Apart

5/2/2019 (Permalink)

Why use SERVPRO of Stone Mountain / Clarkston for your water, fire or mold disasters?  The main reason to use our company is the type of service we give.  We are committed to helping the homeowner or business understand the process of mitigation and to offer the highest quality of service.  Our technicians have many years of experience and have the knowledge of how to best apply the guidelines for the restoration process.

Our clients can rely on us to call before we come, to show up on time, to perform the needed mitigation work in a timely manner and to explain the process in extensive detail.  We value the confidence that our clients have with us.  Our technicians’ high standard of professionalism can turn an unfortunate water or fire damage into a more positive one by our extraordinary customer service.

Service Sets Us Apart

5/2/2019 (Permalink)

Why use SERVPRO of Stone Mountain / Clarkston for your water, fire or mold disasters?  The main reason to use our company is the type of service we give.  We are committed to helping the homeowner or business understand the process of mitigation and to offer the highest quality of service.  Our technicians have many years of experience and have the knowledge of how to best apply the guidelines for the restoration process.

Our clients can rely on us to call before we come, to show up on time, to perform the needed mitigation work in a timely manner and to explain the process in extensive detail.  We value the confidence that our clients have with us.  Our technicians’ high standard of professionalism can turn an unfortunate water or fire damage into a more positive one by our extraordinary customer service.

Service Sets Us Apart

5/2/2019 (Permalink)

Why use SERVPRO of Stone Mountain / Clarkston for your water, fire or mold disasters?  The main reason to use our company is the type of service we give.  We are committed to helping the homeowner or business understand the process of mitigation and to offer the highest quality of service.  Our technicians have many years of experience and have the knowledge of how to best apply the guidelines for the restoration process.

Our clients can rely on us to call before we come, to show up on time, to perform the needed mitigation work in a timely manner and to explain the process in extensive detail.  We value the confidence that our clients have with us.  Our technicians’ high standard of professionalism can turn an unfortunate water or fire damage into a more positive one by our extraordinary customer service.

Steps to Prevent Mold

4/15/2019 (Permalink)

Intrusion of water into your building can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.

If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat.

SERVPRO of Stone Mountain/Clarkston handles water damages every day and knows that prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture problem in the building, it is important to be alert for:

  • The presence of visible mold.
  • Strong musty odors which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

To control mold growth in your business, we offer the following tips:

  • Repair leaky plumbing and leaks in the foundation of your building
  • Reduce moisture with increased surface temperatures or reduced humidity levels in the air. To increase surface temperatures, insulate or increase air circulation. To reduce humidity, repair leaks, increase ventilation if outside air is cold and dry or use a dehumidifier.
  • Keep heating, ventilation and air conditioning drip pans clean, flowing properly and unobstructed
  • Maintain indoor humidity below 50 percent
  • Perform regular inspections and maintenance on buildings and heating and air conditioning equipment
  • Clean and dry wet or damp spots within 1-2 days
  • Provide adequate drainage around the foundation of your building.  Regularly maintain roof gutters, and ensure that water does not collect near the foundation
  • Insulate windows, walls, pipes, roofs, exterior, floors and other cold surfaces to reduce condensation
  • Watch your utility bills; an unusually high water bill could signal an interior leaking problem 

If you are sure or suspect that there is mold in your building, call SERVPRO immediately at 770-496-1976. The longer you wait to call, the mold growth will continue to spread, resulting in a greater chance of unrecoverable property. SERVPRO professionals have the expertise to prevent or mitigate the devastating effects of mold damage.

Why Call SERVPRO for your Mitigation Needs?

4/15/2019 (Permalink)

We understand that emergencies never happen at a good time. That’s where we can help! No matter whether you have water, mold or smoke damage, you can count on us to be ready. SERVPRO of Stone Mountain/Clarkston has a qualified team that can begin your emergency restoration services today.

Water Damage

Suffering severe water damage from flooding water or a burst pipe needs immediate attention. The water needs to be extracted so that drying can take place as soon as possible. The longer water sits in your home or business the greater chances of having secondary damages such as mold. We have a team of trained water technicians on call 24 hours a day. When you call our number after hours you will get a live person who will page the water team that is on call. Our average call back time for the technician responding is just 14 minutes.

Mold Damage

If you see mold inside your home or office then give SERVPRO of Stone Mountain/Clarkston a call. We have trained IICRC technicians certified as Applied Microbial Remediation Technicians that can remediate the problem. Mold estimates are scheduled by our office administration team during regular business hours. There is a service fee for scheduling a technician to visit your home and develop a written estimate for remediation. This service fee is deducted from the estimate if you select us to complete the work.

Mold often appears from water damage that is not seen or was not dried properly. Sometimes mold is not visually present but there is a moldy or stale smell in the air. In this case you will need to call an Industrial Hygienist to come and sample the home. They will send these samples to a lab to determine what types of mold are present and if you have a problem that needs our attention.

Fire Damage

Fires can be destructive along with the soot and smoke that are also present. Fire damage requires emergency service as soon as possible. Securing the home from unwanted visitors and mitigating corrosive damage to metals that can become pitted from the acidic soot are just a few of the items that require immediate attention. We are trained, licensed and insured to handle all the problems that come from having a fire.

Steps to Prevent Mold

4/15/2019 (Permalink)

Intrusion of water into your building can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.

If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat.

SERVPRO of Stone Mountain/Clarkston handles water damages every day and knows that prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture problem in the building, it is important to be alert for:

  • The presence of visible mold.
  • Strong musty odors which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

To control mold growth in your business, we offer the following tips:

  • Repair leaky plumbing and leaks in the foundation of your building
  • Reduce moisture with increased surface temperatures or reduced humidity levels in the air. To increase surface temperatures, insulate or increase air circulation. To reduce humidity, repair leaks, increase ventilation if outside air is cold and dry or use a dehumidifier.
  • Keep heating, ventilation and air conditioning drip pans clean, flowing properly and unobstructed
  • Maintain indoor humidity below 50 percent
  • Perform regular inspections and maintenance on buildings and heating and air conditioning equipment
  • Clean and dry wet or damp spots within 1-2 days
  • Provide adequate drainage around the foundation of your building.  Regularly maintain roof gutters, and ensure that water does not collect near the foundation
  • Insulate windows, walls, pipes, roofs, exterior, floors and other cold surfaces to reduce condensation
  • Watch your utility bills; an unusually high water bill could signal an interior leaking problem 

If you are sure or suspect that there is mold in your building, call SERVPRO immediately at 770-496-1976. The longer you wait to call, the mold growth will continue to spread, resulting in a greater chance of unrecoverable property. SERVPRO professionals have the expertise to prevent or mitigate the devastating effects of mold damage.

Why Call SERVPRO for your Mitigation Needs?

4/15/2019 (Permalink)

We understand that emergencies never happen at a good time. That’s where we can help! No matter whether you have water, mold or smoke damage, you can count on us to be ready. SERVPRO of Stone Mountain/Clarkston has a qualified team that can begin your emergency restoration services today.

Water Damage

Suffering severe water damage from flooding water or a burst pipe needs immediate attention. The water needs to be extracted so that drying can take place as soon as possible. The longer water sits in your home or business the greater chances of having secondary damages such as mold. We have a team of trained water technicians on call 24 hours a day. When you call our number after hours you will get a live person who will page the water team that is on call. Our average call back time for the technician responding is just 14 minutes.

Mold Damage

If you see mold inside your home or office then give SERVPRO of Stone Mountain/Clarkston a call. We have trained IICRC technicians certified as Applied Microbial Remediation Technicians that can remediate the problem. Mold estimates are scheduled by our office administration team during regular business hours. There is a service fee for scheduling a technician to visit your home and develop a written estimate for remediation. This service fee is deducted from the estimate if you select us to complete the work.

Mold often appears from water damage that is not seen or was not dried properly. Sometimes mold is not visually present but there is a moldy or stale smell in the air. In this case you will need to call an Industrial Hygienist to come and sample the home. They will send these samples to a lab to determine what types of mold are present and if you have a problem that needs our attention.

Fire Damage

Fires can be destructive along with the soot and smoke that are also present. Fire damage requires emergency service as soon as possible. Securing the home from unwanted visitors and mitigating corrosive damage to metals that can become pitted from the acidic soot are just a few of the items that require immediate attention. We are trained, licensed and insured to handle all the problems that come from having a fire.

Steps to Prevent Mold

4/15/2019 (Permalink)

Intrusion of water into your building can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.

If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat.

SERVPRO of Stone Mountain/Clarkston handles water damages every day and knows that prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture problem in the building, it is important to be alert for:

  • The presence of visible mold.
  • Strong musty odors which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

To control mold growth in your business, we offer the following tips:

  • Repair leaky plumbing and leaks in the foundation of your building
  • Reduce moisture with increased surface temperatures or reduced humidity levels in the air. To increase surface temperatures, insulate or increase air circulation. To reduce humidity, repair leaks, increase ventilation if outside air is cold and dry or use a dehumidifier.
  • Keep heating, ventilation and air conditioning drip pans clean, flowing properly and unobstructed
  • Maintain indoor humidity below 50 percent
  • Perform regular inspections and maintenance on buildings and heating and air conditioning equipment
  • Clean and dry wet or damp spots within 1-2 days
  • Provide adequate drainage around the foundation of your building.  Regularly maintain roof gutters, and ensure that water does not collect near the foundation
  • Insulate windows, walls, pipes, roofs, exterior, floors and other cold surfaces to reduce condensation
  • Watch your utility bills; an unusually high water bill could signal an interior leaking problem 

If you are sure or suspect that there is mold in your building, call SERVPRO immediately at 770-496-1976. The longer you wait to call, the mold growth will continue to spread, resulting in a greater chance of unrecoverable property. SERVPRO professionals have the expertise to prevent or mitigate the devastating effects of mold damage.

Why Call SERVPRO for your Mitigation Needs?

4/15/2019 (Permalink)

We understand that emergencies never happen at a good time. That’s where we can help! No matter whether you have water, mold or smoke damage, you can count on us to be ready. SERVPRO of Stone Mountain/Clarkston has a qualified team that can begin your emergency restoration services today.

Water Damage

Suffering severe water damage from flooding water or a burst pipe needs immediate attention. The water needs to be extracted so that drying can take place as soon as possible. The longer water sits in your home or business the greater chances of having secondary damages such as mold. We have a team of trained water technicians on call 24 hours a day. When you call our number after hours you will get a live person who will page the water team that is on call. Our average call back time for the technician responding is just 14 minutes.

Mold Damage

If you see mold inside your home or office then give SERVPRO of Stone Mountain/Clarkston a call. We have trained IICRC technicians certified as Applied Microbial Remediation Technicians that can remediate the problem. Mold estimates are scheduled by our office administration team during regular business hours. There is a service fee for scheduling a technician to visit your home and develop a written estimate for remediation. This service fee is deducted from the estimate if you select us to complete the work.

Mold often appears from water damage that is not seen or was not dried properly. Sometimes mold is not visually present but there is a moldy or stale smell in the air. In this case you will need to call an Industrial Hygienist to come and sample the home. They will send these samples to a lab to determine what types of mold are present and if you have a problem that needs our attention.

Fire Damage

Fires can be destructive along with the soot and smoke that are also present. Fire damage requires emergency service as soon as possible. Securing the home from unwanted visitors and mitigating corrosive damage to metals that can become pitted from the acidic soot are just a few of the items that require immediate attention. We are trained, licensed and insured to handle all the problems that come from having a fire.

We Certify Our Whole Team

4/9/2019 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training?  In the restoration industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration” or S500.  Along with the written standard the IICRC also provides training and certification for restoring property damage.

We believe that ALL our employees need to be IICRC trained in Water Damage Restoration.  We don’t believe in sending out one trained technician with a team of uncertified workers.  On the job training certainly helps but being a certified Water Damage Technician is crucial.  At SERVPRO of Stone Mountain/Clarkston we send all of our full-time employees to the three-day IICRC training class after six months of employment.  This includes production personnel, our office staff and the marketing department.  If you touch a water damage file…you get trained!

We Certify Our Whole Team

4/9/2019 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training?  In the restoration industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration” or S500.  Along with the written standard the IICRC also provides training and certification for restoring property damage.

We believe that ALL our employees need to be IICRC trained in Water Damage Restoration.  We don’t believe in sending out one trained technician with a team of uncertified workers.  On the job training certainly helps but being a certified Water Damage Technician is crucial.  At SERVPRO of Stone Mountain/Clarkston we send all of our full-time employees to the three-day IICRC training class after six months of employment.  This includes production personnel, our office staff and the marketing department.  If you touch a water damage file…you get trained!

We Certify Our Whole Team

4/9/2019 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training?  In the restoration industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration” or S500.  Along with the written standard the IICRC also provides training and certification for restoring property damage.

We believe that ALL our employees need to be IICRC trained in Water Damage Restoration.  We don’t believe in sending out one trained technician with a team of uncertified workers.  On the job training certainly helps but being a certified Water Damage Technician is crucial.  At SERVPRO of Stone Mountain/Clarkston we send all of our full-time employees to the three-day IICRC training class after six months of employment.  This includes production personnel, our office staff and the marketing department.  If you touch a water damage file…you get trained!

Meet our Mitigation Crew

4/8/2019 (Permalink)

SERVPRO of Stone Mountain/Clarkston would like to introduce you to our hard-working team. We have a well-educated group here to help you in a disaster situation. Our office staff consists of Vicki Wheeler, Amanda Barber and Baylee Kelley. They will be the first voice you hear and your first contact with our company. Tammie Logan is our accounts manager and will be able to help with any payment questions or concerns. Lori Miller is our reconstruction administrator and will be able to answer any questions your have regarding reconstruction after your mitigation has been completed. Our office staff is IICRC certified and knowledgeable in the mitigation process.

Our crew chiefs hold certifications in WRT (Water Damage Restoration Technician), AMRT (Applied Microbial Remediation Technician), FSRT (Fire & Smoke Restoration Technician) & ASD (Applied Structural Drying Technician) amongst their other certifications. Our crew chief team consists of Jesse Garmon, Benny Stanley, Tom Jackson, Keonte Askew and Alex Flores. Our technicians that are always there to lend a helping hand are Mindi Marshall, Melody Marshall, Michelle Kelly, Brittany Trotty-Moctezuma, Cindy Purvis, Gilberto Villagomez, Jerry Moctezuma, Mauricio Vargas and Elizabeth Abreu. We make sure that anyone in our crew can assist you with any questions or concerns during the mitigation or remediation process.

Please call our office at any time, 7 days a week, 24 hours a day. Our office number is 770-496.1976.

Meet our Reconstruction Department

4/8/2019 (Permalink)

Here at SERVPRO of Stone Mountain/Clarkston are excited to introduce our Reconstruction Team. We have 3 Project Managers: Mike, Austin and Cameron as well as Lori, our Reconstruction Administrator!

Our experience in construction dates to the early 2000's when we started out as just a general construction company.

Our reconstruction department can handle any size job. We will do insurance jobs or self-pay jobs. No job is too small or too large for our team.

We believe in quality, honesty and hard work.  We are a company based on trust and reliability. We value our customers opinions and strive to make it the easiest experience in a difficult time.

If you are looking for a reliable reconstruction team, then we are your guys. We build more than homes; we build lasting relationships. Give us a call at 770-496-1976 for all your reconstruction needs.

Meet our Mitigation Crew

4/8/2019 (Permalink)

SERVPRO of Stone Mountain/Clarkston would like to introduce you to our hard-working team. We have a well-educated group here to help you in a disaster situation. Our office staff consists of Vicki Wheeler, Amanda Barber and Baylee Kelley. They will be the first voice you hear and your first contact with our company. Tammie Logan is our accounts manager and will be able to help with any payment questions or concerns. Lori Miller is our reconstruction administrator and will be able to answer any questions your have regarding reconstruction after your mitigation has been completed. Our office staff is IICRC certified and knowledgeable in the mitigation process.

Our crew chiefs hold certifications in WRT (Water Damage Restoration Technician), AMRT (Applied Microbial Remediation Technician), FSRT (Fire & Smoke Restoration Technician) & ASD (Applied Structural Drying Technician) amongst their other certifications. Our crew chief team consists of Jesse Garmon, Benny Stanley, Tom Jackson, Keonte Askew and Alex Flores. Our technicians that are always there to lend a helping hand are Mindi Marshall, Melody Marshall, Michelle Kelly, Brittany Trotty-Moctezuma, Cindy Purvis, Gilberto Villagomez, Jerry Moctezuma, Mauricio Vargas and Elizabeth Abreu. We make sure that anyone in our crew can assist you with any questions or concerns during the mitigation or remediation process.

Please call our office at any time, 7 days a week, 24 hours a day. Our office number is 770-496.1976.

Meet our Reconstruction Department

4/8/2019 (Permalink)

Here at SERVPRO of Stone Mountain/Clarkston are excited to introduce our Reconstruction Team. We have 3 Project Managers: Mike, Austin and Cameron as well as Lori, our Reconstruction Administrator!

Our experience in construction dates to the early 2000's when we started out as just a general construction company.

Our reconstruction department can handle any size job. We will do insurance jobs or self-pay jobs. No job is too small or too large for our team.

We believe in quality, honesty and hard work.  We are a company based on trust and reliability. We value our customers opinions and strive to make it the easiest experience in a difficult time.

If you are looking for a reliable reconstruction team, then we are your guys. We build more than homes; we build lasting relationships. Give us a call at 770-496-1976 for all your reconstruction needs.

Meet our Mitigation Crew

4/8/2019 (Permalink)

SERVPRO of Stone Mountain/Clarkston would like to introduce you to our hard-working team. We have a well-educated group here to help you in a disaster situation. Our office staff consists of Vicki Wheeler, Amanda Barber and Baylee Kelley. They will be the first voice you hear and your first contact with our company. Tammie Logan is our accounts manager and will be able to help with any payment questions or concerns. Lori Miller is our reconstruction administrator and will be able to answer any questions your have regarding reconstruction after your mitigation has been completed. Our office staff is IICRC certified and knowledgeable in the mitigation process.

Our crew chiefs hold certifications in WRT (Water Damage Restoration Technician), AMRT (Applied Microbial Remediation Technician), FSRT (Fire & Smoke Restoration Technician) & ASD (Applied Structural Drying Technician) amongst their other certifications. Our crew chief team consists of Jesse Garmon, Benny Stanley, Tom Jackson, Keonte Askew and Alex Flores. Our technicians that are always there to lend a helping hand are Mindi Marshall, Melody Marshall, Michelle Kelly, Brittany Trotty-Moctezuma, Cindy Purvis, Gilberto Villagomez, Jerry Moctezuma, Mauricio Vargas and Elizabeth Abreu. We make sure that anyone in our crew can assist you with any questions or concerns during the mitigation or remediation process.

Please call our office at any time, 7 days a week, 24 hours a day. Our office number is 770-496.1976.

Meet our Reconstruction Department

4/8/2019 (Permalink)

Here at SERVPRO of Stone Mountain/Clarkston are excited to introduce our Reconstruction Team. We have 3 Project Managers: Mike, Austin and Cameron as well as Lori, our Reconstruction Administrator!

Our experience in construction dates to the early 2000's when we started out as just a general construction company.

Our reconstruction department can handle any size job. We will do insurance jobs or self-pay jobs. No job is too small or too large for our team.

We believe in quality, honesty and hard work.  We are a company based on trust and reliability. We value our customers opinions and strive to make it the easiest experience in a difficult time.

If you are looking for a reliable reconstruction team, then we are your guys. We build more than homes; we build lasting relationships. Give us a call at 770-496-1976 for all your reconstruction needs.

SERVPRO is CPR Certified

4/5/2019 (Permalink)

What started out as just training for our on-site personnel turned into training for our whole office. SERVPRO of Stone Mountain/Clarkston received a visit from Benjamin Karp at Georgia CPR. In the picture you can see us practicing our CPR techniques!

We were taught how to position a person to perform chest compressions and how to properly administer the technique. In addition to learning how to administer CPR, we learned whether you should. We were taught that before beginning CPR, you should first check to see if the person is conscious or unconscious. We were taught how to use an automatic external defibrillator (AED) to deliver a shock to a patient before beginning CPR as well. 

In conclusion, Not only are we a firm that is certified in Water, Mold and Fire but we are all certified in CPR, First Aid and AED as well! We are always prepared!!

SERVPRO is CPR Certified

4/5/2019 (Permalink)

What started out as just training for our on-site personnel turned into training for our whole office. SERVPRO of Stone Mountain/Clarkston received a visit from Benjamin Karp at Georgia CPR. In the picture you can see us practicing our CPR techniques!

We were taught how to position a person to perform chest compressions and how to properly administer the technique. In addition to learning how to administer CPR, we learned whether you should. We were taught that before beginning CPR, you should first check to see if the person is conscious or unconscious. We were taught how to use an automatic external defibrillator (AED) to deliver a shock to a patient before beginning CPR as well. 

In conclusion, Not only are we a firm that is certified in Water, Mold and Fire but we are all certified in CPR, First Aid and AED as well! We are always prepared!!

SERVPRO is CPR Certified

4/5/2019 (Permalink)

What started out as just training for our on-site personnel turned into training for our whole office. SERVPRO of Stone Mountain/Clarkston received a visit from Benjamin Karp at Georgia CPR. In the picture you can see us practicing our CPR techniques!

We were taught how to position a person to perform chest compressions and how to properly administer the technique. In addition to learning how to administer CPR, we learned whether you should. We were taught that before beginning CPR, you should first check to see if the person is conscious or unconscious. We were taught how to use an automatic external defibrillator (AED) to deliver a shock to a patient before beginning CPR as well. 

In conclusion, Not only are we a firm that is certified in Water, Mold and Fire but we are all certified in CPR, First Aid and AED as well! We are always prepared!!