Why SERVPRO?

4/14/2020 (Permalink)

Homeowners and business owners rely on SERVPRO® of Stone Mountain/Clarkston to restore damaged property for many reasons. Listed below are some of the most important:

1. SERVPRO® is Trained & Qualified

Our crew members have the best training through the IICRC (Institute of Inspection Cleaning and Restoration Certification) in water, fire, and mold damage restoration.   In addition to IICRC SERVPRO® of Stone Mountain/Clarkston has certifications from Occupational Safety and Environmental Education, Inc., The Environmental Protective Division of the State of Georgia and The Environmental Institute for Asbestos Abatement.

2. We Respond Promptly 

 You can reach SERVPRO® of Stone Mountain/Clarkston 24 hours a day, 7 days a week and 365 days a year. Our phones are answered by our trained-on call managers for the week outside business hours. This means that you will always speak to someone who is able to dispatch crews to assist you.  We’re faster to any size disaster.

3. We Understand

SERVPRO® of Stone Mountain/Clarkston understands the situation and how you feel when it comes to a loss. We’re on the same page with you when it comes to keeping the cost down, re-mediating the damage and making your home or business look and feel “Like it never even happened.”

4. Restore vs Replace Philosophy 

To someone who is untrained when it comes to a water or fire damage, it would make sense to replace everything. The drying and cleaning methods that we use allow us to save a lot rather than replacing it. The benefit of restoring is being cost effective, saving time, and giving the customer peace of mind.

 SERVPRO® of Stone Mountain/Clarkston is always here to help whenever you need it. If you discover water coming through the ceiling of your home at 4 AM, or your warehouse is full of smoke, call us at 770-496-1976.  You will be speaking to a decision maker who is able to dispatch a crew and help you immediately.