The 6 Steps to Water Restoration SERVPRO of Stone Mountain/Clarkston
There is nothing that can prepare you for the emotional impact of water damage, but you should act fast when it does happen.
You can call us 24 hours a day to set the restoration process in motion so you can recover as quickly as possible from water damage. Here’s what the process is like:
6 Steps to Water Damage Restoration
1. Initial Emergency Contact
There is no typical time for water damage to occur, which is why we are available 24 hours a day to answer your call for restoration. Over the phone, we will obtain pertinent details about your situation and draft a plan to ensure you receive the equipment and staff you need.
2. Inspection and Damage Assessment
Once we arrive at the scene, we will check immediately for safety hazards to ensure you are not in harm’s way, and stop any excess water flow if applicable. Then we will do a complete damage assessment and create a plan for restoration custom to your situation.
3. Moisture Extraction
Removing moisture from the impacted area is one of the highest priorities next to safety, which is why we move on to this step as quickly as possible. We have the equipment to remove hundreds of gallons of water at a time to ensure we can handle water damage of any size.
4. Dehumidifying and Drying
After removing the excess moisture from the area, we will start dehumidifying the air and drying out belongings and surfaces that have absorbed moisture. This is important because inadequate moisture removal can lead to strong odors and persistent mold and mildew growth on objects.
5. Cleaning Belongings
Items that have been impacted by water damage can be contaminated even if they have not absorbed water, which is why we clean everything that may have been infected. We practice the highest standards of sanitation and deodorization so you have no lingering reminders of the damages.
6. Restoration and Repair
You can not only count on us for moisture removal, but you can depend on us for a complete restoration process, including any structural or cosmetic repairs required. From patching drywall to installing new floor treatments, we can fully restore your home or office to how it was before the damage.
If your home has been water-damaged, you can count on us to help. Call SERVPRO of Stone Mountain/Clarkston at (770) 496-1976 to get the process started.