Recent Posts

Our Commercial Fire Large Loss Restoration Services

8/10/2022 (Permalink)

a large commercial building with extensive fire damage to roof Call SERVPRO of Stone Mountain/Clarkston to restore your commercial property after a fire has caused a large loss.

As a business owner, there are a lot of things to be concerned about when it comes to keeping the doors open. One important element of running a business is having a plan when disaster strikes and strikes hard.

Disasters can come in many sizes, but one that is perhaps one of the most concerning is what is called a “large loss” to your commercial property. A “large loss” is defined as a large scale loss that has a considerable financial impact to your business.

What can SERVPRO do about a large loss for your business?

Emergency Response. We have emergency services on deck 24⁄7 to answer the call for whenever you might need us. We will act immediately to contain the damage and start the repair procedure. We’ve worked with commercial organizations of all kinds for more than 50 years, and we are the experts in cleaning up after large-scale damage and getting businesses just like yours back up and running as fast as possible.

Treating the Damage. Our pros in green consist of licensed experts who have been educated in specialized procedures for removing water and treating smoke damage in your commercial property after a fire. Even if the bulk of your building has been affected, we work diligently to rescue what can be restored and detect issues that may be invisible to the untrained eye. Getting your business back up and running is critical, and we do our best to ensure the work is done correctly and thoroughly while working as quickly as possible. With our knowledge and industry-leading equipment, we’re able to do the most comprehensive job in the shortest amount of time.

When you call on SERVPRO for large-loss restoration services, you can count on consistent communication throughout the duration of the job, the highest-quality products and unmatched customer service. We understand the worry that commercial property damage may cause.

The subsequent difficulties caused by smoke, water from firefighting efforts and structural damage might make your business seem irreparable. You can put your confidence in our technicians, who will work hard to treat the damage, identify any objects that need restoration or replacement, and even coordinate with your insurance provider.

Allow SERVPRO of Stone Mountain/Clarkston to restore your commercial property after a fire has caused a large loss and interruptions to business. We are on hand 24⁄7, ready to take your call right now.

Your Partners in Business

8/10/2022 (Permalink)

a workspace and cubicle showing signs of water damage SERVPRO of Stone Mountain/Clarkston is your local commercial restoration expert. Contact us today should you experience any damage.

When running a business, to say that it can be stressful at times is quite an understatement. As a business owner, you know how difficult it can be to have things always run smoothly. Major damages or accidents can cause major losses to a company, and that’s something we want to help you avoid.

That’s why you can count on SERVPRO to become your partner in the business world. We are locally owned and operated, and we will help you work through or recover from anything that can possibly take away from your business. Our goal is to help you and your business continue down the road to success.

Large loss recovery. The top cause of financial loss for businesses across the United States are fires, storms and flooding. These things can and likely will cause large amounts of damage, especially if you wait before dealing with the problem. That’s where SERVPRO can come in with our highly trained professionals to help get you on the road to recovery.

Emergency Ready Plan. Preparation is key, which is why you need to prepare your business before disaster strikes. We will help you create and put the perfect plan into place, so that when disaster comes, you know exactly what to do. There are specific things you should consider when planning, like having an emergency chain of command, alternate meeting or work sites, and how to handle restoration needs.

Cleaning of All Kinds. We can help you with any specialty cleaning needs you have, like biohazard removal,, as well as routine cleaning needs like carpet cleaning or upholstery restoration. No matter what the messy issue is, we will come up with a solution to get it cleaned.

Restoration Services. Whether you’re dealing with storm damage or a small kitchen fire got out of hand, these things require cleanup and restoration services. SERVPRO of Stone Mountain/Clarkston has all the bases covered, offering comprehensive restoration services for water damage, fire damage and storm damage, among other emergencies.

Industry Specialization. We have spent years learning about commercial enterprises, so we know that we can help anyone. We know the ins and outs of a variety of industries and stand prepared to handle those needs. Because we understand how important your business is, we will often enclose a work area during restoration so that your business operations aren’t disrupted. Whatever your recovery need may be, and whatever your commercial property may require, trust SERVPRO to get the job done. Contact us today to get started on an Emergency Ready Plan or find out how we can serve your business.

Commercial Fire Extinguisher Safety and Education

8/8/2022 (Permalink)

two fire extinguishers and red fire hose hanging on interior wall If your property takes on fire damage, rest assured that SERVPRO of Stone Mountain/Clarkston is here to help.

Fire safety is a critical aspect of health & safety measures that all businesses must address, and maintaining your commercial property’s fire extinguishers is essential in protecting your employees, property and products from harm.

A fire extinguisher can’t protect anything if nobody knows how to use it. There are many rules and regulations related to fire extinguisher safety, such as the fact that fire extinguishers should be mounted on walls at distances of less than 75 feet that would not be well-known without proper education.

You and your employees must also know how to choose the right extinguisher, as well as how to operate it. This is where it might be valuable to employ some training.

Why Training Is Essential

Let’s take a look at what fire extinguisher training includes and why it’s important:

Fire extinguisher training usually consists of education and practice. You will learn all about the types of extinguishers through lectures provided by a certified instructor. Once you have passed the education portion, you will get to put your knowledge into practice. Generally conducted in an outdoor setting, certified instructors will provide hands-on training teaching you and your team how to use the various types of fire extinguishers.

What would happen if a fire sprung up in your facility today? Would you know how to extinguish it and with the proper extinguisher? Would your employees know how to do this?

This is why training is critical in ensuring your staff has the opportunity to try these devices and techniques before a disaster strikes so that in the case one ever does happen, you all will know exactly what to do.

Your workplace runs the risk of devastating and costly damage if you’re not prepared. While you can’t predict a fire, you can ensure that your employees know what to do to promptly and effectively combat it through proper training. This ultimately minimizes what could have been extensive injuries, damages and expenses.

If your commercial property takes on fire damage, SERVPRO of Stone Mountain/Clarkston is here to help. We have teams on deck at all times ready to take your call and begin the restoration process immediately.

Inventory your Contents to Protect your Business.

4/25/2022 (Permalink)

It is no secret how damaging flames and smoke can be to your business. Everyone knows how grueling, tedious, and expensive smoke and soot clean-up can be, but one area we find that business owners overlook when it comes to protecting their office, are the contents and furnishings inside the office.

Most insurance policies have “contents coverage,” in the event that the contents of a home or business get damaged by fire and/or water. However, policy holders are required to submit a list of the items that were deemed unsalvageable in order to receive payment. SERVPRO® of Stone Mountain/Clarkston takes great care on the job site to note any irreparably damaged items that must be thrown away, but unfortunately not all items can be recognized.

Taking inventory of your business can help identify your belongings in the case of fire and/or water damage. You can do this by taking pictures or by cataloging the space. These resources can help jog your memory as to what was stored in each room. And remember, if you are renting your office space and have tenant's insurance, your inventory is just as critical! SERVPRO® of Stone Mountain/Clarkston is here to assist you in getting your Stone Mountain, Tucker, and Clarkston office spaces back to normal after a water, fire or smoke disaster. Call 770-496-1976 to speak to someone about how we can help.

Inventory your Contents to Protect your Business.

4/25/2022 (Permalink)

It is no secret how damaging flames and smoke can be to your business. Everyone knows how grueling, tedious, and expensive smoke and soot clean-up can be, but one area we find that business owners overlook when it comes to protecting their office, are the contents and furnishings inside the office.

Most insurance policies have “contents coverage,” in the event that the contents of a home or business get damaged by fire and/or water. However, policy holders are required to submit a list of the items that were deemed unsalvageable in order to receive payment. SERVPRO® of Stone Mountain/Clarkston takes great care on the job site to note any irreparably damaged items that must be thrown away, but unfortunately not all items can be recognized.

Taking inventory of your business can help identify your belongings in the case of fire and/or water damage. You can do this by taking pictures or by cataloging the space. These resources can help jog your memory as to what was stored in each room. And remember, if you are renting your office space and have tenant's insurance, your inventory is just as critical! SERVPRO® of Stone Mountain/Clarkston is here to assist you in getting your Stone Mountain, Tucker, and Clarkston office spaces back to normal after a water, fire or smoke disaster. Call 770-496-1976 to speak to someone about how we can help.

Inventory your Contents to Protect your Business.

4/25/2022 (Permalink)

It is no secret how damaging flames and smoke can be to your business. Everyone knows how grueling, tedious, and expensive smoke and soot clean-up can be, but one area we find that business owners overlook when it comes to protecting their office, are the contents and furnishings inside the office.

Most insurance policies have “contents coverage,” in the event that the contents of a home or business get damaged by fire and/or water. However, policy holders are required to submit a list of the items that were deemed unsalvageable in order to receive payment. SERVPRO® of Stone Mountain/Clarkston takes great care on the job site to note any irreparably damaged items that must be thrown away, but unfortunately not all items can be recognized.

Taking inventory of your business can help identify your belongings in the case of fire and/or water damage. You can do this by taking pictures or by cataloging the space. These resources can help jog your memory as to what was stored in each room. And remember, if you are renting your office space and have tenant's insurance, your inventory is just as critical! SERVPRO® of Stone Mountain/Clarkston is here to assist you in getting your Stone Mountain, Tucker, and Clarkston office spaces back to normal after a water, fire or smoke disaster. Call 770-496-1976 to speak to someone about how we can help.

Stopping Water Supply After Discovering a Leak

4/20/2022 (Permalink)

If you discover a water leak in your home, the first few minutes are critical.  The top priority is to avoid panic and focus on getting the source of the water stopped.  The most common water leaks in a home can be traced to the kitchen or a bathroom. 

Most all common water supplies in a residence have a cut-off valve nearby and all valves can be turned off with a clockwise turn.  If the source of the leak is your washing machine, the valves to turn off the flow are located behind the machine.  Do not disconnect the hoses.  Instead, turn off the water flow where the hoses are connected in the wall. 

In the kitchen, you will find shut-off values for the faucet under the sink.  This is also where you will most likely find the shut-off valve for an ice maker, if your freezer is equipped with one.  The valve that controls your sink is usually the same valve that provides flow to your dishwasher.  In a bathroom, cutoff valves are below the sink and may be within a sink cabinet if you have one.  The supply line for the toilet is commonly located under and behind the seat. 

A water heater can also be the source of your leak.  If it is a gas tank, turn off the gas supply first then turn off the water.  The water supply valve is usually located near or above the top of the tank.

Stopping the leak at its source as quickly as possible will minimize damage to cabinets, floors, walls and contents.  Within a single minute, several gallons of water can flow into your home and saturate anything in its path, including adjacent rooms. 

Some leaks cannot be stopped with an inside valve so the water supply to your house has to be interrupted.  Lines carrying water into your home come from a main line outside that can usually be found close to the street where your water meter is located. 

At SERVPRO® of Stone Mountain / Clarkston, we are experts at mitigating water damages.  Our emergency services include extraction, removal of damaged debris, getting your home dry and providing you with the information and services you need to make water damage “Like it never even happened.”  Call us at (770) 496-1976.

Stopping Water Supply After Discovering a Leak

4/20/2022 (Permalink)

If you discover a water leak in your home, the first few minutes are critical.  The top priority is to avoid panic and focus on getting the source of the water stopped.  The most common water leaks in a home can be traced to the kitchen or a bathroom. 

Most all common water supplies in a residence have a cut-off valve nearby and all valves can be turned off with a clockwise turn.  If the source of the leak is your washing machine, the valves to turn off the flow are located behind the machine.  Do not disconnect the hoses.  Instead, turn off the water flow where the hoses are connected in the wall. 

In the kitchen, you will find shut-off values for the faucet under the sink.  This is also where you will most likely find the shut-off valve for an ice maker, if your freezer is equipped with one.  The valve that controls your sink is usually the same valve that provides flow to your dishwasher.  In a bathroom, cutoff valves are below the sink and may be within a sink cabinet if you have one.  The supply line for the toilet is commonly located under and behind the seat. 

A water heater can also be the source of your leak.  If it is a gas tank, turn off the gas supply first then turn off the water.  The water supply valve is usually located near or above the top of the tank.

Stopping the leak at its source as quickly as possible will minimize damage to cabinets, floors, walls and contents.  Within a single minute, several gallons of water can flow into your home and saturate anything in its path, including adjacent rooms. 

Some leaks cannot be stopped with an inside valve so the water supply to your house has to be interrupted.  Lines carrying water into your home come from a main line outside that can usually be found close to the street where your water meter is located. 

At SERVPRO® of Stone Mountain / Clarkston, we are experts at mitigating water damages.  Our emergency services include extraction, removal of damaged debris, getting your home dry and providing you with the information and services you need to make water damage “Like it never even happened.”  Call us at (770) 496-1976.

Stopping Water Supply After Discovering a Leak

4/20/2022 (Permalink)

If you discover a water leak in your home, the first few minutes are critical.  The top priority is to avoid panic and focus on getting the source of the water stopped.  The most common water leaks in a home can be traced to the kitchen or a bathroom. 

Most all common water supplies in a residence have a cut-off valve nearby and all valves can be turned off with a clockwise turn.  If the source of the leak is your washing machine, the valves to turn off the flow are located behind the machine.  Do not disconnect the hoses.  Instead, turn off the water flow where the hoses are connected in the wall. 

In the kitchen, you will find shut-off values for the faucet under the sink.  This is also where you will most likely find the shut-off valve for an ice maker, if your freezer is equipped with one.  The valve that controls your sink is usually the same valve that provides flow to your dishwasher.  In a bathroom, cutoff valves are below the sink and may be within a sink cabinet if you have one.  The supply line for the toilet is commonly located under and behind the seat. 

A water heater can also be the source of your leak.  If it is a gas tank, turn off the gas supply first then turn off the water.  The water supply valve is usually located near or above the top of the tank.

Stopping the leak at its source as quickly as possible will minimize damage to cabinets, floors, walls and contents.  Within a single minute, several gallons of water can flow into your home and saturate anything in its path, including adjacent rooms. 

Some leaks cannot be stopped with an inside valve so the water supply to your house has to be interrupted.  Lines carrying water into your home come from a main line outside that can usually be found close to the street where your water meter is located. 

At SERVPRO® of Stone Mountain / Clarkston, we are experts at mitigating water damages.  Our emergency services include extraction, removal of damaged debris, getting your home dry and providing you with the information and services you need to make water damage “Like it never even happened.”  Call us at (770) 496-1976.

Fire Preparedness

4/14/2022 (Permalink)

Fire preparedness is a habit you should be in at all times of the year, but as winter approaches, it is a time to be especially vigilant. House fires occur most often in the winter months, according to the Red Cross.

Now is a great time to review and rehearse your household’s fire escape plan, and you also may want to consider researching restoration companies. If you suffer a home fire, knowing who you can call once the flames are extinguished can help your repairs happen more quickly so your home can be back to its condition before the fire occurred.

Our Home Fire Restoration Process

When doing a restoration job after a home fire, we understand the importance of making sure it is done correctly. There are several aspects that must be considered, including damage to structures, belongings and even the air supply of your home. By taking all this into consideration, we are able to utilize the following methods to provide you with restoration:

Structural Cleaning

Restoring the structural elements of a home consists of cleaning and repairing any floors, drywall portions or other sections that have been impacted. We will first perform tests to determine how your damage is spread through the home and what work should be done, then our technicians will begin taking action to remove the soot, smoke and flames from these items.

Content Cleaning

In most cases of damage to your belongings, it is more cost-effective to have them restored rather than to replace them. We use advanced cleaning tools with both wet and dry cleaning methodology in order to restore the items we are able to in your home. We can typically handle everything from upholstery to wood furniture to electronics, making sure you can keep the majority of the items you love.

Deodorization Services

While the damage to structures and contents is visible, there is also air quality damage that fires can cause. Not only can smoke odors linger for a long time throughout the home, but the airborne soot particles left behind can lead to serious health issues later on. We make use of air scrubbers and other tools to deodorize and purify the air, ensuring all smoke smells and hazardous soot particles get removed.

If you’ve been affected by a fire, reach out to us right away! We are here 247 to help you recover.